Martin & Co Sutton reviews

★★★★★ 5/5

Google

Steven was exceptional from start to finish. As first-time buyers, we were naturally nervous, but he guided us through every step with patience, clarity, and professionalism. He balanced the interests of both the seller and ourselves with complete transparency, and we always felt he acted with genuine integrity. His honesty and open communication made the entire process smooth and stress-free. We’re truly grateful for Steven’s support and would highly recommend him to anyone looking to buy or sell a home

Humza · 20 November 2025

★★★★★ 5/5

Google

Steven was absolutely fantastic throughout my purchase as a first-time buyer. The chain was long and complex, but he kept everything moving and communicated clearly at every stage. He provided genuinely professional advice and was always responsive and reassuring. I also felt he helped me play a key role in progressing the deal to completion. Thank you for all your hard work and support, highly recommended!

Captain · 13 February 2026

★★★★★ 5/5

Google

Steve is absolutely amazing! He provided such a lovely and personal service. We had a few people value the property, and Steve won us over instantly - no hard sales pitch, just a realistic and personable approach to finding the right buyer for our property. He was communicative, prompt with responses and just generally lovely to work with. We would not hesitate to recommend him!

Rachel · 13 February 2026

★★★★★ 5/5

Google

Steven was great from start to finish, providing a personalised service that served us and our first time buyer perfectly - no question was too small or stupid. After finding a buyer within a month he kept relationships going whilst mortgage applications, surveys and the like added a few delays to the process. He also provided candid advice after the survey on our onward purchase that helped us negotiate the price down. We are not looking to move again any time soon but would use Steven again if we did.

Alex · 13 February 2026

★★★★★ 5/5

Google

I’ve been using Steve at Martin & Co Sutton for several years now, and every time the service has been excellent. Steve is knowledgeable, professional, and genuinely cares about getting the best result, whether it’s letting, selling, or managing property. He’s always responsive and goes the extra mile to make the process smooth and stress-free. I wouldn’t hesitate to recommend Steve and the team at Martin & Co Sutton, reliable, consistent, and a pleasure to deal with.

James · 15 May 2025

★★★★★ 5/5

Google

Thank you Steve Eustration of Martin&Co Cheam for all your help and guidance over the years in managing my property. To you and your colleagues I can’t recommend you highly enough. You gave a professional service and nothing was too much trouble. I wish you all well for the future.

Irene · 12 November 2025

★★★★★ 5/5

Google

If you're looking for an estate agent who genuinely values the human side of their work, Martin & Co is the perfect choice thanks to Steven and the team! We viewed the property with Matt who was excellent. Steven is very well organised and made the entire process smooth and stress-free. Every interaction, whether in person at the office or over the phone, we knew that we were in great hands. I am certain that you will also agree. His professionalism, warmth, sincerity and thoughtfulness, gave us peace of mind every step of the way. Deeply appreciate all the care and effort that you and the team have put into helping us. Thank you Steven, you are the best!

Vakisan · 8 September 2024

★★★★★ 5/5

Google

Steven Eustration of Martin & Co Sutton Surrey handled the sale of our fathers house. As we haven’t used an estate agent in many years we’re not in a position to make any comparisons but I would not hesitate in recommending Steven to someone wishing to sell their house in this area. From initial contact to completion Steven was able to keep us abreast of all that was occurring. He assisted with preparation of the house prior to it being put on the market, importantly he was able to recommend both house cleaning and clearance companies who both performed an excellent job. Steven handled all the house viewing whilst keeping us up to date on comments and responses from the potential buyers. Once an offer had been made he liaised between us and the buyer very effectively. Finally as the sale neared completion Steven managed to keep everything moving in the very rapid schedule between exchange and completion dates.

Ian · 13 April 2024

★★★★★ 5/5

Google

As a first time buyer Steven put us completely at ease - he answered our (many) questions without hesitation and went out of his way, on multiple occasions, to help us secure our first home. Despite complications (not associated with Steven or Martin&co) Steven went out of his way to make our process as easy as possible - he’s someone I will reach out to straight away in the future.

Amy · 8 September 2024

★★★★★ 5/5

Google

Great service from Martin & Co Sutton. Steven was extremely helpful throughout the process, responsive, clear, and supportive from start to finish. Highly recommend.

Hanh · 21 December 2025

★★★★★ 5/5

Google

I would highly recommend Steven Eustration at Martin & Co, Sutton for his excellence service; he is probably the best estate agent I have ever dealt with. Due to his extensive experience, he has an ability to pre-empt all kinds of situations and also to react to and resolve efficiently, issues that arise throughout what can be a very stressful time. He went above and beyond for us as sellers and from what I can gather for our buyers too, and nothing was too much for him. He was sensitive to our requirements and had a very positive attitude, whilst being realistic about the state of the housing market at the time. He responded to us quickly, setting our minds at rest when concerns arose, all in all making the process seamless and ultimately successful. Thank you Steven!

Will · 13 April 2023

★★★★★ 5/5

Google

I highly recommend Martin and Co to anyone looking to rent in the area. Steven was kind, considerate and extremely efficient throughout my tenancy. The level and quality of communication with Steven and Val regarding all aspects of the rental process was first-rate. When we ran into a drainage problem, it was fixed promptly over the weekend without any difficulty. Thank you.

Lucy · 13 April 2024

★★★★★ 5/5

Google

There a such estate agent called Martin & Co. Sutton the guy helped me Steven Eustration did an excellent transfer work for me from buy to rent of my property and I’m really impressed by his very professional skills at the top leaves, everything went well just perfect! I certainly recommend Steven and Martin & Co. to anyone.

M · 10 June 2024

★★★★★ 5/5

Trustpilot

Sarah has been absolutely amazing

Sarah has been absolutely amazing. My brother and I couldn't have asked for a better experience while trying to find a flat. We've been well informed about every stage of the process from start to finish. Sarah has been professionally yet very compassionate at a very difficult time for us and it's made all the difference. We would highly recommend. 10/10

Ms · 18 June 2025

★★★★★ 5/5

Google

I cannot recommend Martin & Co more. Steven went above and beyond both at the viewing and purchase stages for buying our first flat. We'd have been lost without his help. You can trust he'll provide the very best service with empathy, honesty, and a wealth of experience.

J · 8 September 2024

★★★★★ 5/5

Trustpilot

Highly recommended

Steve and his team have been a pleasure to deal with. This was the first move for mum in 30 years and the care and consideration to her position was genuine and attentive. The entire process from marketing, open house events and ongoing sale process was given every attention through to mum's successful move. I would highly recommend Steve to give an honest market appraisal, and an ongoing professional, caring approach to any sale or purchase. Thank you to Steve, Ellie & Conor for their kind attention.

Michaela · 25 April 2022

★★★★★ 5/5

Google

Martin & Co Sutton Surrey is owned and run by Steven Eustration, who in our opinion is very experienced professional, trustworthy, and courteous. He organised our viewings so that it caused minimum disruption to us and also checked all potential viewers were indeed bonafide and ready to proceed with any potential sale. This enabled the whole process to complete in a relatively short time. We would have no hesitation in recommending Martin & Co Sutton Surrey to anybody who is looking for an excellent estate agent.

Peter · 30 March 2022

★★★★★ 5/5

Trustpilot

I’m pleased and thanks to Steven Eustration, well recommend Martin & Co. Sutton 👍👍👍

My thanks to Steven Eustration at Martin & Co. estate agent, Sutton Surrey. Steven did a couple of excellent job for me, in help to buying and letting the property recently, I found Steven is very professional knowledgeable is an exceptional individual, very skilful, quick mind and very efficient throughout, he answers all the email and phone call promptly, as always, the guy is amazing and passionate love his work. I would give him 6 stars if they have. I certainly would like recommend Martin & Co and Steven particular to anyone, my family and friends.

M · 16 May 2024

★★★★★ 5/5

Trustpilot

A happy customer thanks to Steven Eustration at Martin & Co. Sutton Surrey 👍😃

I’m pleased and want thanks to Steven Eustration who did an excellent job for me in buying & renting a property, the transaction was smoothly with his hard work. He is very professional and very helpful throughout, He also takes the initiative to solving the problem between buyer and seller, well experienced very efficient. He reply emails phone calls promptly. I certainly appreciate his help and happy to recommend Steve and his Martin & Co. estate agent to anyone.

M · 17 May 2024

★★★★★ 5/5

Trustpilot

A happy customer thanks to Steven Eustration at Martin & Co. Sutton Surrey 👍😃

I’m pleased and want thanks to Steven Eustration who did an excellent job for me in buying & renting a property, the transaction was smoothly with his hard work. He is very professional and very helpful throughout, He also takes the initiative to solving the problem between buyer and seller, well experienced very efficient. He reply emails phone calls promptly. I certainly appreciate his help and happy to recommend Steve and his Martin & Co. estate agent to anyone.

M · 17 May 2024

★★★★★ 5/5

Google

What an amazing Estate agent, honest, reliable and always giving advice on what's best for the client. will definitely recommend to all my friends as the service I had from Steven and John Luca was outstanding. you will not be disappointed by going to them. I have been to many estate agents who don't even have the time to call you back yet Martin and Co feel like they actually want you to get the best deal, taking the time to discuss options and explain any issues upfront without hiding the truth. Highly recommended.

Ahmed · 30 March 2020

★★★★★ 5/5

Google

Me and my partner decided to look for our first flat together mid august so 1st step we looked on comparative websites. This fortuitously led us to Surrey/Sutton Martin & Co's agent Conor Mustoe. Long story short he was able to secure us our perfect 2 bed for a reasonable price in Tadworth, the property though privately owned by the landlord is managed (extraordinarily well) by the afore named company. Conor was bright, receptive and kind; never condescending considering our lack of experience and 'silly' questions and even advocated for me, OH and our son over arguably a better candidate for the flat because in his words 'It's his job to make the best matched tenants to landlords and properties', I've never met an estate agent so considerate. Conor communicated with us more as a friend than someone we were paying that to be honest I could have paid double the very reasonable fees and it would still have been worth it. We moved in a week after seeing the property and have never been so happy. To cap it off Conor and Martin&co found us a home not just a flat, forever obliged to this company.

Lucinda · 5 July 2019

★★★★★ 4/5

Google

Martin and co acted for me as both a letting agent and recently selling agent. With regard to the letting they were very efficient, found tenants quickly who stayed for nearly two years. Most recently they acted as selling agents and handled this very efficiently if not .Always helpful and will try and help. The staff, particularly Steve Eustration and Conor were very polite, knowledgeable, and keen to help. Would use them again, letting rates reasonable selling fees a bit toppybut they performed.

Mike · 30 April 2019

★★★★★ 5/5

Google

Me and my partner decided to look for our first flat together mid august so 1st step we looked on comparative websites. This fortuitously led us to Surrey/Sutton Martin & Co's agent Conor Mustoe. Long story short he was able to secure us our perfect 2 bed for a reasonable price in Tadworth, the property though privately owned by the landlord is managed (extraordinarily well) by the afore named company. Conor was bright, receptive and kind; never condescending considering our lack of experience and 'silly' questions and even advocated for me, OH and our son over arguably a better candidate for the flat because in his words 'It's his job to make the best matched tenants to landlords and properties', I've never met an estate agent so considerate. Conor communicated with us more as a friend than someone we were paying that to be honest I could have paid double the very reasonable fees and it would still have been worth it. We moved in a week after seeing the property and have never been so happy. To cap it off Conor and Martin&co found us a home not just a flat, forever obliged to this company.

Lucinda · 31 March 2019