5/5
Big thank you to Jon for being not only professional but caring and thoughtful!
Agent replied
Thank you for your 5* review!

Trusted Agent profile · Sutton, Greater London
Verified
★★★★★
254 reviews across 1 platform
40 High Street, Sutton, Greater London, SM1 1HF
Part of Mann, see every office.
Mann's office in Sutton, Greater London, at 40 High Street, is rated 4.7 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.
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The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
Big thank you to Jon for being not only professional but caring and thoughtful!
Thank you for your 5* review!
5/5
Jon has been extremely friendly, efficient and helpful with my tenancy. Great service!
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
Janeen was absolutely the best, great communication, wish she was my agent! ??
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
1/5
Had to call them 5 times to get to talk to someone before deciding to finally go in their branch to speak to them in person. Not very welcoming even when i went to speak in branch as a first time buyer. Wont deal with them again.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Bought a property with Maan recently and the transition was very smooth and hassle free. Joe in particular was exceptional ,from day one till we finish the completion . He kept updating on the status and was available on call whenever needed. Would highly recommend him and Maan for any property sale.PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
We bought our family house with Mann in Sutton and just wanted to say a huge thank you to the whole team. Janine Haynes was especially helpful and professional through the process and we would definitely recommend and use Mann Sutton services again. Dan & Eva
5/5
We bought our family house with Mann in Sutton and just wanted to say a huge thank you to the whole team. Janine Haynes was especially helpful and professional through the process and we would definitely recommend and use Mann Sutton services again. Dan & Eva
5/5
Bought a property with Maan recently and the transition was very smooth and hassle free. Joe in particular was exceptional ,from day one till we finish the completion . He kept updating on the status and was available on call whenever needed. Would highly recommend him and Maan for any property sale.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Bought a property with Maan recently and the transition was very smooth and hassle free. Joe in particular was exceptional ,from day one till we finish the completion . He kept updating on the status and was available on call whenever needed. Would highly recommend him and Maan for any property sale.
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Bought a property with Chevali and the Sutton team. She made the process smooth and made herself available for numerous visits to the property including late nights. She was also able to source information pertaining to the land surrounding the property which was so useful to myself and family. Will definitely do business again. Thank you.-Mr Lut
Thank you Abdullah for your 5* review! It is great to see that our team were able to help you find the perfect home and that you hope to do business with our team again in the future. Kind regards, Scott
5/5
We have been dealing with Jack Meddings from Mann he has been brilliant he sold our property for over the asking price and then found us a property to buy. He came back to us straight away and helped us through the process. Always keeps up to date, absolutely brilliant service
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Was looking to rent with my partner for the first time and all the girls in the office where so helpful and always willing to give adivice and guidance as it was our first time renting. Would highly recommend letting through Mann Sutton such a pleasent experience and am now happily settled in our new property
Hi George Thank you very much for this 5* review and recommendation! Great to hear the team provided such good customer service and were very helpful with you renting for the first time! Kind regards, Jake
4/5
Jon (and Kevin) have provided a really good service to me, a landlord between tenants. They have been efficient, friendly and the marketing of the new tenancy was great: timely and effective. They understood what I needed from them, and were very practical in delivering on it, with excellent communication throughout. Thank you !
It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Best wishes, Scott
5/5
My mum Amanda has had an amazing experience with this letting agent. Jon and Kush have answered all her questions and queries, nothing has been too much trouble for them. Highly recommend using them!
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
I have worked with the Mann agency to rent a house, and I received a very professional service from Gerald and Jonathan, who have been very helpful, kind and always responded in a timely manner. Best service I have encountered from an estate agency! Highly recommended.PositiveResponsiveness, Professionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
3/5
To be fair they did sell the house quickly but communication and process was poor throughout the whole process. I often felt like they were working against me rather than for me
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Jon from Mann & Co has provided an excellent service , as a landlord. Accommodating and efficient service with regular updates. Communication is friendly and all issues are addressed in a timely manner. Jon has a good understanding of what I needed to help support tenants. Thank you !
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.
5/5
I recently viewed a property in Sutton with Beth Mills. She was lovely to work with - not pushy; she was informative and followed up with all the information that I needed. I would really recommend her.
5/5
Jon from Mann & Co has provided an excellent service , as a landlord. Accommodating and efficient service with regular updates. Communication is friendly and all issues are addressed in a timely manner. Jon has a good understanding of what I needed to help support tenants. Thank you !
Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.
5/5
Mann Sutton manage a local property for me. I am based overseas and its important to know things are well looked after and get quick responses to communication. The team there do an excellent job and have been really helpful in managing any issues that have arisen.
Hi, Jeremy Thank you for taking the time to leave this review. I can fully appreciate that being overseas can cause issues in managing the property but it is great to hear that the staff have overcome this. Thank you for the 5 stars as well! Kind regards, Chris
4/5
We recently rented a property through Mann Countrywide Sutton and the service provided by Hayley Bosdet was exceptional. She was always polite, courteous and friendly and nothing was too much trouble. Highly recommend.
5/5
Thanks to Jon and Khush for the smooth tenancy transition.
5/5
Was looking to rent a studio for the first time and all the girls in the office where so helpful and always willing to give advice and guidance, specially Alicja Cholewa. Would highly recommend letting through Mann Sutton such a pleasant experience
Hi Tomek Thankyou very much for the 5 star review and recommendation! Great to hear Alicja and the team provided such good service! Kind regards, Jake
5/5
The agent, Janene was very diligent , responsive and keen to move things forward. She was one of the few helpful people I came across during the process.
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Yes. In The Trusted Agent 2026 awards: Mann, Sutton won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent.
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