Trusted Agent profile · Sutton, Greater London

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Mann Sutton reviews

★★★★★ Excellent

254 reviews across 1 platform

40 High Street, Sutton, Greater London, SM1 1HF

Part of Mann, see every office.

Mann's office in Sutton, Greater London, at 40 High Street, is rated 4.7 out of 5 across 254 reviews on 1 platform, including 254 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Mann won in 2026.

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4.7 / 5

254

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Mann, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Big thank you to Jon for being not only professional but caring and thoughtful!

Amor · 31 October 2019

Agent replied

Thank you for your 5* review!

5/5

Google

Jon has been extremely friendly, efficient and helpful with my tenancy. Great service!

Laura · 27 February 2020

Agent replied

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

Janeen was absolutely the best, great communication, wish she was my agent! ??

Jacqueline · 8 February 2020

Agent replied

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.

1/5

Google

Had to call them 5 times to get to talk to someone before deciding to finally go in their branch to speak to them in person. Not very welcoming even when i went to speak in branch as a first time buyer. Wont deal with them again.

Param · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Bought a property with Maan recently and the transition was very smooth and hassle free. Joe in particular was exceptional ,from day one till we finish the completion . He kept updating on the status and was available on call whenever needed. Would highly recommend him and Maan for any property sale.PositiveResponsiveness, Quality, Professionalism

Santha · 21 June 2021

Agent replied · 20 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We bought our family house with Mann in Sutton and just wanted to say a huge thank you to the whole team. Janine Haynes was especially helpful and professional through the process and we would definitely recommend and use Mann Sutton services again. Dan & Eva

Biruté · 10 December 2016

5/5

Google

We bought our family house with Mann in Sutton and just wanted to say a huge thank you to the whole team. Janine Haynes was especially helpful and professional through the process and we would definitely recommend and use Mann Sutton services again. Dan & Eva

B · 31 July 2016

5/5

Google

Bought a property with Maan recently and the transition was very smooth and hassle free. Joe in particular was exceptional ,from day one till we finish the completion . He kept updating on the status and was available on call whenever needed. Would highly recommend him and Maan for any property sale.

San · 21 May 2021

Agent replied

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bought a property with Maan recently and the transition was very smooth and hassle free. Joe in particular was exceptional ,from day one till we finish the completion . He kept updating on the status and was available on call whenever needed. Would highly recommend him and Maan for any property sale.

Lakshmi · 16 May 2021

Agent replied

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Bought a property with Chevali and the Sutton team. She made the process smooth and made herself available for numerous visits to the property including late nights. She was also able to source information pertaining to the land surrounding the property which was so useful to myself and family. Will definitely do business again. Thank you.-Mr Lut

Abdullah · 10 December 2018

Agent replied

Thank you Abdullah for your 5* review! It is great to see that our team were able to help you find the perfect home and that you hope to do business with our team again in the future. Kind regards, Scott

5/5

Google

We have been dealing with Jack Meddings from Mann he has been brilliant he sold our property for over the asking price and then found us a property to buy. He came back to us straight away and helped us through the process. Always keeps up to date, absolutely brilliant service

Matt · 28 January 2021

Agent replied

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Was looking to rent with my partner for the first time and all the girls in the office where so helpful and always willing to give adivice and guidance as it was our first time renting. Would highly recommend letting through Mann Sutton such a pleasent experience and am now happily settled in our new property

George · 10 December 2018

Agent replied

Hi George Thank you very much for this 5* review and recommendation! Great to hear the team provided such good customer service and were very helpful with you renting for the first time! Kind regards, Jake

4/5

Google

Jon (and Kevin) have provided a really good service to me, a landlord between tenants. They have been efficient, friendly and the marketing of the new tenancy was great: timely and effective. They understood what I needed from them, and were very practical in delivering on it, with excellent communication throughout. Thank you !

Marian · 26 November 2019

Agent replied

It is great to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review. Best wishes, Scott

5/5

Google

My mum Amanda has had an amazing experience with this letting agent. Jon and Kush have answered all her questions and queries, nothing has been too much trouble for them. Highly recommend using them!

Charlotte · 1 April 2023

Agent replied · 30 July 2023

Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have worked with the Mann agency to rent a house, and I received a very professional service from Gerald and Jonathan, who have been very helpful, kind and always responded in a timely manner. Best service I have encountered from an estate agency! Highly recommended.PositiveResponsiveness, Professionalism

Darina · 21 June 2021

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

3/5

Google

To be fair they did sell the house quickly but communication and process was poor throughout the whole process. I often felt like they were working against me rather than for me

Stuart · 1 April 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Jon from Mann & Co has provided an excellent service , as a landlord. Accommodating and efficient service with regular updates. Communication is friendly and all issues are addressed in a timely manner. Jon has a good understanding of what I needed to help support tenants. Thank you !

Gar · 30 July 2020

Agent replied · 30 July 2023

Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.

5/5

Google

I recently viewed a property in Sutton with Beth Mills. She was lovely to work with - not pushy; she was informative and followed up with all the information that I needed. I would really recommend her.

Lynette · 24 September 2024

5/5

Google

Jon from Mann & Co has provided an excellent service , as a landlord. Accommodating and efficient service with regular updates. Communication is friendly and all issues are addressed in a timely manner. Jon has a good understanding of what I needed to help support tenants. Thank you !

MegaGar09 · 10 December 2019

Agent replied

Thank you for taking the time to leave us your fantastic comments. I will make sure the local team are made aware of your 5* review. Kind regards, Donna.

5/5

Google

Mann Sutton manage a local property for me. I am based overseas and its important to know things are well looked after and get quick responses to communication. The team there do an excellent job and have been really helpful in managing any issues that have arisen.

Jeremy · 10 December 2018

Agent replied

Hi, Jeremy Thank you for taking the time to leave this review. I can fully appreciate that being overseas can cause issues in managing the property but it is great to hear that the staff have overcome this. Thank you for the 5 stars as well! Kind regards, Chris

4/5

Google

We recently rented a property through Mann Countrywide Sutton and the service provided by Hayley Bosdet was exceptional. She was always polite, courteous and friendly and nothing was too much trouble. Highly recommend.

Janet · 10 December 2016

5/5

Google

Thanks to Jon and Khush for the smooth tenancy transition.

Mohammad · 3 October 2022

5/5

Google

Was looking to rent a studio for the first time and all the girls in the office where so helpful and always willing to give advice and guidance, specially Alicja Cholewa. Would highly recommend letting through Mann Sutton such a pleasant experience

Tomek · 10 December 2018

Agent replied

Hi Tomek Thankyou very much for the 5 star review and recommendation! Great to hear Alicja and the team provided such good service! Kind regards, Jake

5/5

Google

The agent, Janene was very diligent , responsive and keen to move things forward. She was one of the few helpful people I came across during the process.

A · 21 September 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Mann Sutton

Has Mann won any awards?

Yes. In The Trusted Agent 2026 awards: Mann, Sutton won Trusted Agent; Mann, Dartford won Gold; Mann, Redhill won Trusted Agent; Mann, Bromley won Trusted Agent; Mann, Canterbury won Trusted Agent; Mann, Beckenham won Trusted Agent; Mann, Swanley won Trusted Agent.

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