Trusted Agent profile Β· Sutton, Surrey

haart Sutton reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,106 reviews across 2 platforms

32-34 High Street, Sutton, Surrey, SM1 1HF

Part of haart, see every office.

haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.7 out of 5 across 1,106 reviews on two platforms, including 1,105 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,105

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

We had an issue with our washing machine which was causing us so much stress, besides having to carry clothes in this miserable weather to the local Laundramat, paying out unnecessary money to have our clothes washed and dried, there seemed to be no light at the end of the tunnel having it replaced or repaired by the landlord. Until a very special Daniel Marden who manages our property came along. He was relentless in helping us, stayed true to his word, went that extra mile to make sure that we got a washing machine as quickly as possible and was an absolute professional. If only there were more people like him. A very big thank you Mr Marden. Haart has a real gem in you. Once again our sincere thanks.

Paula Β· 25 March 2023

Agent replied Β· 24 March 2024

Thank you for your lovely feedback. haart Sutton

5/5

Google

While I did not find a property via Hart, I would like to say how impressed I was with the service they gave. Very responsive. I was updated on properties and advised about new items on their listing that would meet my requirements. I would like to say a big than you to Arslan who was so helpful. He worked hard to find what I needed and offered good advice. It was nice to speak to someone who was looking out for me as a purchaser.

Michele Β· 25 March 2023

Agent replied Β· 24 March 2024

Dear Mich, thank ever so much for your kind review. Wish you all the best! - haart, Sutton.

5/5

Google

I had an awesome experience with a staff of Haart Estate Lettings, Chris Faulkner. My family and I needed an apartment urgently and of all the agents we met, he was the only one who kept calling us and providing updates. Even when it seemed that getting an apartment for us would be almost impossible, he was tenacious in his search and ensured we got a very lovely apartment. I'm so grateful for his support both during the search and while moving in. After we moved in, he still called to ensure we were comfortable and had no issues with the apartment. Really grateful for his professionalism and passion in getting a good apartment for us. Without his tenacity, my family and I would probably still be in the hotel.

Eunice Β· 25 March 2023

Agent replied Β· 24 March 2024

Thank you very much for your kind review, we are glad you were happy with the service you received. All the best. Kind regards - haart, Lettings

5/5

Google

I recently relocated to the United Kingdom, and it has always been difficult to find a suitable location to begin my new life. This is my second time looking for a decent and reasonable place to stay, and I feel very at ease dealing with the Haart team. Mr. Chris Faulkner deserves special mention for his dedication to providing timely support throughout the day. I am confident that I am in capable hands, and that the team will locate a perfect houseΒ for me.

Akhil.s Β· 25 March 2023

Agent replied Β· 24 March 2024

Thank you for the wonderful review Akhil! Glad to of been assistance to you - Chris, haart Lettings Sutton

5/5

Google

10/10 service! What a great letting agency! This is our second time using this agency and I highly recommend it. We had Chris Faulkner work with us in getting our property and I can say without his help we would’ve definitely been lost, he helped us step by step in the process and answered every question we have, if you’re considering working with this company I recommend you go with Chris Faulkner. Looking forward to moving to our property! Thank you haart, Sutton!

Gary Β· 25 March 2023

Agent replied Β· 24 March 2024

Dear Gary, it has been a pleasure dealing with you and thank you very much for your wonderful words. Chris haart, Lettings.

5/5

Google

I've had a fantastic experience working with Jermaine Johnson as I search for a rental property. He has been friendly and approachable whilst maintaining a high level of professionalism. Jermaine has gone above and beyond to help meet my needs and is always prompt with answering any queries. He is an asset to the team!

Fatimah Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for the 5 stars! haart lettings Sutton

1/5

Google

Awful service, not acting in their clients interest in the slightest. This agent will not try to get you the best price for their client instead they will pressure their clients into accepting the first offer they manage to scrape. The manager Lee Archer is immature, palms the offices problems onto his negotiators and hides when there's an issue to address. When the complaint procedure was requested Lee thought to provide solely his own email address, he then provided another email for someone called Bethan who is supposedly the area manager. A complaint was raised to which a response was expected within 3 days and of course, never happened, a follow up was sent to which 3 more days has passed. It's clear the senior management is just as loose and lacking in care as their in-office staff, it's really no wonder why this brand is failing and why the lowest of the low work there, why would any decent agent work for such a brand? I will be escalating my complaint to the relevant party since I've exhausted Haarts complaints procedure, my advice to anyone thinking of listing with them is there is absolutely no value this agent can provide to you, they will simply get your property off their books at the cheapest price to the first willing person to take it.

Julian Β· 24 December 2020

5/5

Google

Very professional staff

Rebecca Β· 11 April 2026

Agent replied Β· 13 April 2026

Thank you for the review! haart lettings, Sutton

5/5

Google

Henna was lovely and pleasant . Easy to talk to

I'be Β· 3 August 2024

Agent replied Β· 24 August 2024

Thank you for the 5 stars! haart Property Management.

5/5

Google

In a world of uncertainty it’s a relief to know your property is much looked after. Amanda keogh Sutton is a wonderful person and has been a joy to speak to. Thank you for taking the time to help me understand things in a more human form.

Mr Β· 24 February 2021

Agent replied

Dear Mr Hussan, thank you for your kind words. Regards Amanda - haart lettings Sutton

5/5

Google

I moved over to Haart after being with another agent who failed to do anything after 3 week. Heart Sold my 1 bedroom flat in one week. Kept me posted Throughout and still keeping me posted. Would highly recommend. Commission was the only downfall as is higher then other but worth it! πŸ™‚ …

Chloe Β· 26 March 2018

Agent replied

Dear Chloe Westbrook, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst selling your new property. Thank you again for your star rating! Regards haart Sutton (Lettings)

5/5

Google

Needed important documents sent to me and Amanda Keogh was quick off the Mark and delivered these documents within the time frame she promised Me. She delivered on her words and provided me with her professional advice which I am forever grateful for. An asset to Haart!

Billy Β· 9 February 2021

Agent replied

Dear Billy, Thank you so much for your feedback, it is great to hear about the service you received. Amanda @ Haart Lettings Sutton

5/5

Google

Chris has been incredibly helpful in finding me a new tenant! Would highly recommend him and his team if you are looking to rent out your property

Elizabeth Β· 28 July 2023

Agent replied Β· 24 March 2024

Thank you Elizabeth ! haart lettings, Sutton

5/5

Google

Chris Faulkner was really helpful with giving us advice that no other estate agent mentioned Helpful & Pleasant

Tina Β· 23 February 2024

Agent replied Β· 24 March 2024

Hello Tina, Thank you for the review! haart lettings, Sutton

5/5

Google

Would really like thank Tiffany for all your help, you went above and beyond and was amazing, Thank you for your assistance

Holly Β· 25 November 2023

Agent replied Β· 24 March 2024

Thank you for the fantastic feedback on our team! haart Property Management, Sutton

5/5

Google

My query was dealt with Perdi in the Sutton office...she was extremely helpful and willing to address the issues I was having

Rakhshanda Β· 25 November 2023

Agent replied Β· 24 March 2024

Thank you for the positive review! haart Property Management Team, Sutton

5/5

Google

Ria at Haarts in Sutton was extremely helpful and professional, she talked me through my options and helped me come to the best decision for me. Thanks for all your help

Emily Β· 25 March 2023

Agent replied Β· 24 March 2024

Hi Emily - thank you for your 5 star review ! haart lettings, Sutton

5/5

Google

We rented an apartment from Haart Sutton, and Chris has been very helpful and always quick to respond and going that extra mile. It was a very pleasant experience. Thank you

James Β· 25 March 2023

Agent replied Β· 24 March 2024

Thank you very much for this wonderful review James, it's been a pleasure to be of assistance! - Chris, haart Lettings Sutton

4/5

Google

Chris Faulkner is very good he is the update accordingly I will recommend I know to haart, Sutton. Thank you Chris and haart!

Meena Β· 26 October 2023

Agent replied Β· 24 March 2024

Thank you for the 5 stars ! haart lettings, Sutton

5/5

Google

Excellent customer service from Daniel Marden at Haart Estate Agents he has been very helpful. His communication skills are fantastic and he is very effective in helping. Thanks Daniel.

Victoria Β· 29 April 2023

Agent replied Β· 24 March 2024

Thank you for your 5 star review, haart lettings Sutton

5/5

Google

Chris went above and beyond in finding me a property. Assisted me every step of the way, answered all queries and just has been an overall great help. Thank you

Megan Β· 25 March 2023

Agent replied Β· 24 March 2024

Thank you for your kind review Megan, glad you have had a positive experience. Chris haart, Lettings.

5/5

Google

Hannah is friendly, knowledgeable and professional. And she responds to all communications promptly, which is a rarity for many companies these days. She's a credit to Haart. Thank you, Hannah.

David Β· 25 March 2023

Agent replied Β· 24 March 2024

Dear David, thank you for your 5 star review! haart lettings, Sutton

5/5

Google

Amanda was brilliant! Spent time on the phone explaining the process. Usually people can be quick to rush through details but Amanda did not make me feel rushed at all. Superb service and skill set from Amanda well done Haart for having such an asset.

Lynn Β· 18 March 2021

Agent replied

Dear Lynn, Thank you for your review. We are pleased to hear how happy you are with the Customer Service received. Kind Regards Amanda - Haart Lettings

5/5

Google

Excellent very high standard service would definitely recommend Tiffany to anyone as she is extremely knowledgeable and puts 100% into helping you

J Β· 26 October 2023

Agent replied Β· 24 March 2024

Thank you for your lovely review, haart Property Management

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Sutton

How many reviews does haart Sutton have?

haart's Sutton office has 1,106 reviews across two platforms: 1,105 on Google, 1 on View Agents.

What is haart Sutton's rating?

haart Sutton is rated 4.7 out of 5 across all 1,106 reviews, and 4.7 out of 5 on Google from 1,105 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Sutton office?

haart Sutton, 32-34 High Street, Sutton, Surrey, SM1 1HF.

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