Trusted Agent profile · Sutton, Surrey

haart Sutton reviews

★★★★★ Excellent

1,106 reviews across 2 platforms

32-34 High Street, Sutton, Surrey, SM1 1HF

Part of haart, see every office.

haart's office in Sutton, Surrey, at 32-34 High Street, is rated 4.7 out of 5 across 1,106 reviews on two platforms, including 1,105 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.7 / 5

1,105

Reviews on Google

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Chris has been really helpful and supportive to helping me and my partner find our first place together, has made the process a lot less stressful and we appreciate the support we’ve been getting so far :)

Simi · 25 March 2023

Agent replied · 24 March 2024

Hi Simi, thank you for the 5 star review! haart lettings, Sutton

5/5

Google

We are corporate clients and hence our requirements for properties are different to regular tenants. Having worked with Thanzil we always had great services provided, and we look forward to continue our relationship with himself and Haart.

HMO · 25 March 2023

Agent replied · 24 March 2024

Thank you for the wonderful review! - Thanzil, haart Lettings Sutton

5/5

Google

Excellent service. Same day response. Hosanna was brilliant at the viewing.

Virginia · 10 October 2024

Agent replied · 24 October 2024

Thank you for the fantastic feedback. haart lettings, Wimbledon

5/5

Google

Thank you Danny for all you have done for us! COVID provided numerous challenges but nothing was ever too much! your knowledge, calm manner and ability to resolve problems helped us to move into our new home! You were always honest and provided us with options to resolve anything we faced, Thank you so much!

Christine · 9 June 2020

Agent replied

Dear Christine, Thank you for leaving such great and detailed feedback about your experience with haart Sutton (Lettings) estate agents. Thank you again for your star rating! Regards haart Sutton (Lettings)

5/5

Google

Very easy and clear communication, Chris Faulkner is super professional. Quick response.Good location and I really recommend. Thank you!

Manuela · 26 May 2024

Agent replied · 24 August 2024

Thank you for the 5 stars! haart lettings, Sutton

5/5

Google

Really recommend the team in haart Sutton lettings. After being with another agent for almost 1 month I asked haart to help me alongside. After 4 days they had found an ideal tenant and moved them in the following week. Really happy with the whole process and smooth and stress free! Thank you Rosie and the team!!

Abby · 29 July 2019

Agent replied

Dear Abby Leonard, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Thank you again for your star rating! Regards haart Sutton (Lettings)

5/5

Google

Carlissa thank you for help resolving and completing my repair thank you for the attention to detail and communication from start to finish!

Senai · 1 December 2025

Agent replied · 31 December 2025

Thank you for your five star review. haart property management

5/5

Google

Can’t fault the lettings team they were awesome

Sarah · 6 April 2026

Agent replied · 13 April 2026

Thank you for your five star review. haart lettings, Sutton

5/5

Google

Thanzil has been very helpful in helping me find a place to live. Stress is a understatement when it comes to moving, but thanks to Thanzil I was informed of everything every step of the way and has tried his best to make it as easy a process possible for me.

Brooke · 6 April 2021

Agent replied

Dear Brooke, thank you for your review. We are pleased to hear the feedback regarding the service you received. Many thanks. Haart Lettings

5/5

Google

Tyrone is one of the few Estate Agents I have met who actually knew about the property he showed. Even though I didn't end up purchasing, it was refreshing to see someone do their job so professionally and with such enthusiasm. I wish more Estate Agents were like Tyrone!!

Francesca · 23 August 2021

Agent replied

Dear Francesca, thank you so much for the lovely feedback - it is appreciated. Kind regards haart Sutton

5/5

Google

Highly recommend! Ria was absolutely fantastic from start to finish and made my experience completely stress free. She was very knowledgeable and professional and her lovely bubbly personality made me feel at ease throughout. Thankyou Ria!

Millie · 25 March 2023

Agent replied · 24 March 2024

Thank you for your lovely review Millie, haart lettings

5/5

Google

Thanzil was really friendly and patient with us. He helped with everything and for all our questions he was there to answer. Thank you for you customer service.

Genesis · 26 October 2023

Agent replied · 24 March 2024

Thank you for your lovely review, haart lettings

5/5

Google

Hi Hannah. Thank you for attending and for your positive valuation report. Do let your boss &/or any other relevant person know, that my wife & I observed that you conducted yourself most professionally during your visit here, and we believe you are a credit to your organisation and industry. Well deserving of a pay rise.

Richard · 4 November 2024

Agent replied · 11 November 2024

Thank you for your very positive review Richard, it was a pleasure to meet you and provide your valuation.

5/5

Google

We have used Haart previously and had a really good experience. We are now using them again for the second time and again the service has been on point. All of our requests were taken on board and Haart have done really well in working with us to find the right match. Thanzil, Chris and Ria are all staff that we have had interaction with and am happy with every single one. Definitely recommend Haart for Landlords who are looking to rent their homes out.

Maira · 28 June 2023

Agent replied · 24 March 2024

Thank you for Maira for your lovely review.

5/5

Google

Thanzil has been really quick with the referencing checks and helped us with the documentation process. We received timely call for informations related to our verification checks. The entire process went really smooth.

Debarati · 29 May 2023

Agent replied · 24 March 2024

Thank you for the 5 stars! haart lettings, Sutton

5/5

Google

My experience of Renting a flat was amazing with Haart estate events. Chris was very helpful and knew everything there was to know about the flat. I would definitely recommend them to other people!

Damon · 29 April 2023

Agent replied · 24 March 2024

Thank you very much for your 5 star review! haart lettings

1/5

Google

Awful service, not acting in their clients interest in the slightest. This agent will not try to get you the best price for their client instead they will pressure their clients into accepting the first offer they manage to scrape. The manager Lee Archer is immature, palms the offices problems onto his negotiators and hides when there's an issue to address. When the complaint procedure was requested Lee thought to provide solely his own email address, he then provided another email for someone called Bethan who is supposedly the area manager. A complaint was raised to which a response was expected within 3 days and of course, never happened, a follow up was sent to which 3 more days has passed. It's clear the senior management is just as loose and lacking in care as their in-office staff, it's really no wonder why this brand is failing and why the lowest of the low work there, why would any decent agent work for such a brand? I will be escalating my complaint to the relevant party since I've exhausted Haarts complaints procedure, my advice to anyone thinking of listing with them is there is absolutely no value this agent can provide to you, they will simply get your property off their books at the cheapest price to the first willing person to take it.NegativeProfessionalism

Julian · 25 August 2021

5/5

Google

Really great service. Chris was extremely helpful and informative, fantastic communication and let me know what was happening at each step. Couldn’t recommend a better place.

Henrietta · 25 November 2023

Agent replied · 24 March 2024

Thank you for your lovely review Henrietta, haart lettings

5/5

Google

I would like to say a massive thank you to Tiffany, for help constant help and support. Really responsive and helpful

Sofia · 10 March 2024

Agent replied · 24 March 2024

Thank you for your five star review Haart Sutton property management.

5/5

Google

I received outstanding customer service from Amanda Keogh at Haart. Amanda was very supportive and friendly, I really liked dealing with her when having to resolve any situations with my property. She is always responsive when I have a question and is very professional.

Peter · 25 March 2022

Agent replied · 24 March 2024

Thank you for your kind words, haart lettings

5/5

Google

I cannot put into words how incredible Emlyn Akoto-Dwemoh is at his job. I have 5 rental properties with Emlyn and I entrust his with properties and his honest advice and expert knowledge gives me literally zero void periods and finds me the very best tenants. Recommend highly.

Thomas · 3 August 2021

Agent replied

Thank you for this lovely review Thomas. Best wishes, Emlyn

1/5

Google

I retreated my 5 stars rating after starting the tenancy contract and change it to 1 star. They are helpful at the very beginning but once you moved in, the property management is awful. I and my neighbours reported so many problems related to our building or apartment, some of the problems are high priority problems like energy bill and security. However, they never response and never help us to get the solution from the landlord.

Jeffrey · 26 September 2023

Agent replied · 24 March 2024

Thank you for raising this with us. We are sorry to see that you are feeling frustrated. Please make contact with us directly at Lettingscustomer.relations@spicerhaart.co.uk to enable us to fully understand your concerns, investigate and help find a resolution.

5/5

Google

Jermaine Johnston is responsive and helpful to find house thank you very much.

Sharofiddin · 25 July 2024

Agent replied · 24 August 2024

Hi Sharofiddin, Thank you for sharing your experience. haart Lettings, Sutton

5/5

Google

I recently viewed a number of properties through Haart and have started the lettings process through them and the only way to describe them is excellent. Thanzil who showed me round was really friendly and informative and gave me time to view and consider my options without pressure. Since starting the process I have been dealing with Chris who has been super friendly and very helpful, he answered all my questions carefully and was super patient. I can’t recommend them enough. Thank you for making the process as smooth as possible.

Jessica · 29 May 2023

Agent replied · 24 March 2024

Thank you for the 5 stars! haart lettings, Sutton

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Sutton

How many reviews does haart Sutton have?

haart's Sutton office has 1,106 reviews across two platforms: 1,105 on Google, 1 on View Agents.

What is haart Sutton's rating?

haart Sutton is rated 4.7 out of 5 across all 1,106 reviews, and 4.7 out of 5 on Google from 1,105 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Sutton won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Sutton office?

haart Sutton, 32-34 High Street, Sutton, Surrey, SM1 1HF.

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