Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt has been a pleasure dealing with the Sutton team at Goodfellows. We received exceptionally brilliant service from the team. Rosie and Omar especially were outstanding throughout the entire purchase process. They were professional, approachable and honest in all our interactions. They kept us updated regularly and played an active part in progressing the process with efficiency. We would highly recommend Goodfellows Sutton for anyone looking to buy a property.
Filler · 29 July 2022
Agent replied · 29 July 2023
Dear Filler , thank you for such a positive and comprehensive review. Rosie and Omar will be delighted to receive such praise and this just goes to show that excellent service will get recognised and we very much appreciate you awarding us 5 Stars, thank you . Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleDealt with Samantha who was extremely friendly, effiecient and polite whilst remaining professional. Called and emailed when she said she would, excellent service all round, would recommend !PositiveProfessionalism
Oksana · 26 August 2021
Agent replied
Dear Oksana thank you so much for summing up Sam’s service in such a succinct way. You have captured the qualities we look for from our teams and Sam has excelled in this instance .. as she always does. Thank you for your 5 star review. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleI have just purchased a house in Stonecot Hill, and was impressed by Omar and the rest of the GoodFellows Stonecot Hill team, who assisted me throughout the entire process. Having visited the property several times whilst calling them to discuss the price, transaction, I found them pleasant and cooperative. They were friendly, professional, and helpful and did their utmost to ensure a smooth transaction. Despite the restrictions brought about the pandemic, I was able to move into the property relatively quickly thanks to their efforts.
I am extremely appreciative of the effort put in during my time with for Omar and the GoodFellows Stonecot Hill team and would definitely recommend them to any prospective buyers.
Mohan & KhimPositiveResponsiveness, Quality, Professionalism, Value
Khim · 26 August 2020
Agent replied
Dear Mohar and Khim, Thank you so much for summing up in such a great way what we have all been dealing with during these very strange times of Covid-19. Omar is delighted to have such lovely words written about him and this has inspired him to continue to serve customers well. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleSam was super helpful right at the start helping us find a seller, and then at the end, Omar went above and beyond to help sort out a challenging exchange
Lindsay · 4 February 2021
Agent replied
Dear Lindsay, thank you for your excellent 5 STAR review. It is so gratifying to know that great service is truly appreciated and to read that Sam was super helpful right at the start and then Omar went above and beyond to help sort out a challenging exchange. It gives us at Goodfellows complete peace of mind knowing that these two professionals are hard at work from our Stonecot Hill office. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleThanks to Samantha Bedford for all the help and support she has been amazing.
The journey has been smooth everything we could ask for as first time buyers.
Would highly recommend thanks again.
Lee · 19 January 2020
Agent replied
Thank you Lee for leaving us a 5 star review and sharing your experience.
★★★★★ 5/5
GoogleSam and Riaan were fantastic and very helpful all the way through till the end on buying my first house. They were very calm and always ready to help. Even though there was some delay on purchase because of my financial state, they were there to guide me and everything went smoothly and as planned. Thanks again to Sam and Riaan. Highly recommend Goodfellows.
Suprim · 18 April 2020
★★★★★ 5/5
GoogleExcellent professional service from Sam Bedford and the team at Goodfellows at Stonecot Hill. The house was under offer within 10 days of putting on the market. Would highly recommend.PositiveProfessionalism
Ben · 26 August 2020
Agent replied
Thank you Ben , when you read this 10 days sounds great and we are so pleased that you were happy with our service. Kind Regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleIt was pleasure to deal with Good fellows team, Sutton. Agent was very responsive and proactive when following up,
Sudip · 29 July 2022
Agent replied · 29 July 2023
Dear Sudip, thank you for your 5 Star Review we were very pleased to be able to help you . Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleThough the process of moving house is long and stressful, the help given by Kerry, Debbie and Ellie at Goodfellows, Stonecot Hill was 5*.
Claire · 8 July 2024
★★★★★ 5/5
GoogleSo today we completed on the sale of our family home of 50 years of my late parents in the Lower morden area. Goodfellows led by Branch Manager Ann Dickman are simply amazing. They were recommended to us by a friend and neighbour and I would not hesitate in recommending them to anyone as a result of this sale. If only all estate agents were like this branch. Always helpful, always chasing solicitors for updates and never too much trouble in doing so. From valuation to sign up to receiving a great offer we then accepted within one week of being on the market, to completion today, they have all been so professional and helpful, particularly as this was a probate sale. Thank you
Kelly · 16 September 2019
Agent replied
Dear Kelly, Thank you for your lovely review and sharing your experience. We were all very pleased to have been able to support you through the process.
★★★★★ 5/5
GoogleRented a property through GoodFellows. Very professional, friendly and prompt service. My advisors Josh and Kamilla were very helpful and helped us at every stage. They were always quick to respond to our queries.
Asim · 15 November 2023
★★★★★ 5/5
GoogleHaving met Jodie Chamberlain when she first came to value my mum's house, I was at once impressed by her friendly, professional manner. She gave excellent advice, confirming whether I should decorate and re-carpet the house. She stayed in touch with me until I was able to say the house was finally ready to market. Having signed the paperwork last Wednesday afternoon, she kept me informed at every step of the preparation until house went on the market Friday. By today we had an acceptable offer, from buyers who were in a position to proceed quickly. She had already lined up many more viewings and it hadn't even gone live on the internet yet, so I'm confident we could have sold it several times over. HIGHLY RECOMMENDED
Lisa · 16 September 2018
Agent replied
We take pride in providing an excellent service and are so pleased that Jodie was able to surpass your expectation at this time. We hope that you will look to use Goodfellows in the future. Good luck in your move.
★★★★★ 5/5
GoogleJust wanted to say the service from Ann and the team at stonecott hill was outstanding.
From beginning to end fantastic service.
A big thankyou from
Jane and tony x
Jane · 16 September 2019
Agent replied
Thank you Jane for your positive 5 star review.
★★★★★ 5/5
GoogleThanks to Ann and everybody for selling my late mother's property; it was a difficult time for us but completed with a great deal of work by the team.
Jackie · 20 November 2019
Agent replied
Thank you Jackie for your positive review.
★★★★★ 5/5
GoogleJust like to say that Goodfellows did a great job Samantha was a cool and calming character and also special thanks to Ellie Darby who really ran around being very hard working and polite too!
Thanks Goodfellows for helping with my sale and see you again!
Definitely recommend you to anyone in the area!PositiveProfessionalism
Dennis · 26 August 2021
★★★★★ 5/5
GoogleGreat experience with Goodfellows. In particular Sam and Omar. We sold our property and bought an onward purchase all through Goodfellows. Professional and very reliable.PositiveProfessionalism
Conor · 9 January 2021
Agent replied
Thank you Connor , what a great review for Sam and Omar to receive. Very pleased that you not only sold through us but purchased to. Congratulations on you exchanging contracts and we look forward to you remaining close neighbours. Kind regards Goodfellows Stonecot Hill
★★★★★ 5/5
GoogleSam Bedford and the team helped us buy our house. Sam was always courteous and professional and helped put us at ease during the process.
Adam · 24 December 2020
Agent replied
Dear Adam thank you for highlighting some key words that for us stand out, courteous, professional and ease. These are how we would like Clients to see us and experience this service from us , so thank you for making our service stand out and shining the spotlight on Sam. Kind regards Goodfellows Stonecot Hill.
★★★★★ 5/5
GoogleWhat a great team! Ellie and Omar are very good and Sam is simply wonderful. Thank you so much for the sale of our house in Sutton Common Road and for your support all along the way. Wishing the best to Goodfellows Stonecot Team. 😊 …
Claudia · 29 July 2022
★★★★★ 5/5
GoogleI can highly recommend the Goodfellows team at Stonecott Hill. Anne and Rosie kept me informed and helped all throughout the process. Many Thanks to you all!!
JI · 16 September 2019
Agent replied
Dear JI WON KIM, thank you for leaving us a 5 star review of our service and mentioning Rosie & Anne.
★★★★★ 5/5
GoogleOmar Shosanya was fantastic throughout the whole purchase and I’m glad we have people like Omar in the sales industry. Thank you Omar.
Ivy · 3 November 2020
Agent replied
Dear Ivy , thank you for being so positive about Omar and we to are delighted that we have Omar representing Goodfellows and providing a fantastic service. Kind regards Goodfellows Stonecot Hill
★★★★★ 1/5
GoogleIt is a very disappointing as the agent confirmed us on early June that the probate legal works was granted back in March of this year, it means all documents are done. Unfortunately we don’t know why the seller’s solicitor needed around a month to sent us the draft contract. During this time we call and email the agent to clarify what’s happened but we always can’t find her or slow get back from her. And when we were started the legal process then the title guarantee and information provided by the seller is very limited and many things needs us surveying by our self. And the agent is always slow in reverting back to us. About two weeks after receiving the draft contract, the agent called me to urge our lawyer to respond to the seller’s lawyer as soon as possible, otherwise they would put the house back on the market. She is unreasonable and unprofessional. All in all, that’s are very uncomfortable with us, a bad experience.
L · 21 September 2023
★★★★★ 1/5
GoogleIt is a very disappointing as the agent confirmed us on early June that the probate legal works was granted back in March of this year, it means all documents are done. Unfortunately we don’t know why the seller’s solicitor needed around a month to sent us the draft contract. During this time we call and email the agent to clarify what’s happened but we always can’t find her or slow get back from her. And when we were started the legal process then the title guarantee and information provided by the seller is very limited and many things needs us surveying by our self. And the agent is always slow in reverting back to us. About two weeks after receiving the draft contract, the agent called me to urge our lawyer to respond to the seller’s lawyer as soon as possible, otherwise they would put the house back on the market. She is unreasonable and unprofessional. All in all, that’s are very uncomfortable with us, a bad experience.
Lina · 9 September 2023
★★★★★ 5/5
GoogleDealt with Rosie who was extremely friendly, effiecient and polite whilst remaining professional. Called and emailed when she said she would, excellent service all round, would recommend
Hayley · 16 September 2018
Agent replied
Hayley - we at Goodfellows are so pleased that you have taken the time to review our service and especially mentioning Rosie and leaving this great feedback.
★★★★★ 5/5
GoogleWhat a fantastic team. Our key person was Omar, who went the extra mile to keep us updated with the sale of our flat and answered all our questions, with a very cheerful polite manner.
Even with lockdown and COVID restrictions, Goodfellows made selling our flat a pleasant experience. All the employees of Goodfellows truly are good fellows. We would use them again in a heartbeat.PositiveProfessionalism
Kate · 26 August 2021
Agent replied
Dear Kate thank you for your excellent review, particularly as the transaction took , shall we say , a while to go through.. leasehold can be a challenge. It is always great to read when a client says that we went the extra mile , and we are certain that your words will make Omar feel cheerful that you were so pleased with his efforts. We love the good fellows play on words as we honestly believe that we try to make selling and buying a pleasant experience. We look forward to helping you in the future. Kind regards Goodfellows Stonecot Hill.
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