Trusted Agent profile · Sutton
★★★★★
2,454 reviews across 2 platforms
2 Wallington Square, Wallington, SM6 8RG, Sutton, SM6 8RG
Part of Andrews, see every office.
Andrews's office in Sutton, at 2 Wallington Square, is rated 4.8 out of 5 across 2,454 reviews on two platforms, including 269 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrews, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotMukul is Fantastic
Mukul Mehta is a fantastic Mortgage & Protection Adviser at the Kingsbury office who went above and beyond to help me find the perfect mortgage deal. He was incredibly knowledgeable and worked tirelessly to secure a great rate for me. Not only that, but he also provided valuable advice about the home buying process. I highly recommend Mukul to anyone, especially first-time home buyers. He truly made the experience smooth and stress-free.
5/5
TrustpilotFrank and honest with no hard sell
Excellent service. I'm used to similar companies putting their own interests first. Not the case - I was given the best advice and am very happy with the outcome. I had been anticipating a hard-sell approach and was very pleasantly surprised that this was nothing like the service provided. I would recommend using Andrews and will be using them in future myself.
Thank you, Richard! We're thrilled to hear you had a positive experience and felt well-advised. Your recommendation means a lot to us. Looking forward to assisting you again in the future!
5/5
TrustpilotRichard was amazing while he was…
Richard was amazing while he was putting me through available properties to let. He’s got invaluable advice which were helpful.
Hi Kingsley , Thank you for the five star review. It is fantastic to hear that Richard was amazing during your search. Thanks , Lisa
5/5
TrustpilotHolly was super helpful in helping us…
Holly was super helpful in helping us buy our first house! Strongly recommend.
Thank you, Tom! We're thrilled to hear Holly was able to assist you so well with your first home purchase. Your recommendation means a lot to us!
1/5
TrustpilotI would avoid for property management
Take their money and do nothing. Communal areas complete filth and outside areas falling apart. Do not come back to you, just ignore. My opinion is avoid like the plague for property management.Little update: Andrews advise the rats, maggots, filth, weeds, broken fencing, communal area being cleaned only once in the past year etc… are a result of the contract they are bound by and the buildings Directors not them. Not sure if that effects the rating as Andrews did sign up to these terms but you can make your own mind up.
Tom,Thank you for your review of Andrews Leasehold property management.The scope and detail of the maintenance for Leasehold buildings is agreed upon with the Directors of the Leasehold company. Andrews can only take actions as agreed with those Directors and within the budget set. Whilst we are aware of some challenges at the block you live in, we are working with the Leasehold Company Directors to address.I would be happy to reply in greater detail to the points you have raised if you were to write to me at choward@andrewsonline.co.ukKind regardsCarl HowardGroup Chief ExecutiveAndrews & Partners
5/5
TrustpilotZyad was very kind
Zyad was very kind, supportive and professional all through the process.
Thank you, Chioma! We're thrilled to hear that Zyad provided such excellent service. Your feedback is greatly appreciated! Best wishes , Lisa
5/5
TrustpilotNew front door
I own my flat but share a communal hall way and front door. I pay towards any maintenance and repairs shared by all the residents. I contacted Molly with regards to a new front door and in no time Molly had a quote, how much my share would be and also chased the job until it was completed. It’s great to have a new front door fitted especially coming into the winter months.Thanks Molly,Simon
5/5
TrustpilotGood experience
I purchased a flat and want to thank Mark Anderson who was helpful and efficient when it was important to complete the transaction within limited timeframe. A+ recommended Estate Agent
5/5
TrustpilotProfessional agents
Tracey was lovely and professional. I felt reassured knowing someone like her will be looking out for my best interests.
Hi Dominique, thank you for the review. Brilliant to see that Tracey was able to help you and was on your side through your dealings with us. Thanks again, Rhys
5/5
GoogleLayla was a delightful young lady, very enthusiastic and knowledgeable and a great agent. Thank you for your time.
Hi Saousan, we really appreciate you taking the time to leave us a review and share your positive experience that you had with Andrews Wallington, Thanks again, Rhys.
5/5
TrustpilotThanks to Louise for making the tenancy…
Thanks to Louise for making the tenancy renewal slick and smooth.
Thank you, William! We're thrilled to hear that Louise made your tenancy renewal process smooth. We appreciate your positive feedback! Best wishes , Lisa
5/5
GoogleExcellent service ,very professional throughout the whole process of buying. James and the team always kept us up to date and chased up things for us ;) Highly recommended!
Hi Daria and Rafal, Thanks so much for the kind words and for recommending our services! We work hard to give a good service to our clients, so really appreciate when this is recognized. Thanks again and we wish you all the very best for the future
5/5
TrustpilotShamiya was super helpful and quick to…
Shamiya was super helpful and quick to respond!
Thank you, Joe! We're thrilled to hear that Shamiya provided you with excellent service. We appreciate your feedback. Best wishes , Lisa
5/5
GoogleWe are been client with Wallington branch for last 5 years, always experienced a great service and support. The staff is helpful and supportive. This year our newly appointed property manager Ms Sheetal Shah went little above and beyond to support us when we were down with Covid infection.PositiveProfessionalism
Good afternoon Rajesh, thanks for your review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.
5/5
TrustpilotMolly Wachon - a credit to Andrews Property Services
Over the last few months I had cause to deal with Andrews Property Group based in Bristol. There is one particular lady that is worthy of some big recognition and that is Molly Wachon. She totally understood my frustrations (with various external legal teams) in trying to sell a Leasehold property and once she was on the case everything fell into place - She was so helpful and a credit to Andrews. Thank you
5/5
TrustpilotGreat
Kyle is a really helpful and kind agent that took time and effort into helping my partner and I secure a lovely flat :)
Hi Amelia, thank you for sharing your experience with us. We are so pleased that Kyle and the team in Bath were able to help you both find your new home. We hope you settle in to your new home! Thanks again, Rhys
5/5
GoogleWe would like to extend our thanks to Kinga for an excellent property viewing experience.
Hi Teo, thank you for the five star review. We know Kinga will be so pleased to see your kind feedback. Thanks, Rhys
5/5
TrustpilotExcellent experience
Excellent experience, Nancy had a very relaxing and friendly approach during the viewings around reigate, she put us at ease immediately. Nancy developed a very good rapport with us in a short space of time and worked around our schedule when we were delayed. I would strongly reccomend her firm Andrews reigate as an estate agent from this impression alone.
Thank you, Kahseng. We're thrilled to hear about your positive experience with Nancy. Your recommendation means a lot to us.
5/5
TrustpilotProperty Purchase
Having recently purchased a property through Andrews I can honestly say that the whole team have gone beyond expectations. Special thanks to Keli, who have always kept in touch with the developments and was always there to clarify any issues. She kept liaising with the solicitors and vendors to ensure the transaction went through as smoothly (as buying a property can go) as possible.Great big thanks
5/5
TrustpilotMukul Mehta is great
Mukul Mehta the Mortgage and Protection Adviser at the Kingsbury office gave me excellent advice regarding my situation and options as well as useful to insight to mortgages. Thank you Mukul!
Hi Oskari, thank you for the five star review. Brilliant to see Mukul providing you with all the information you needed, allowing you to make a full informed decision in what can be a confusing time in the mortgage market.Hopefully Mukul can continue to assist for years to come too! Thanks, Rhys
5/5
TrustpilotUndoubtedly the best treatment I have…
Undoubtedly the best treatment I have received from an agency, thank you Lisa and the whole team for the treatment received. 100% recommended
Hi Fernando, we are so pleased to see that you received such a brilliant service from Andrews. Thank you for the review and recommendation, Rhys
5/5
TrustpilotGreat Staff from Andrew. Everytime talk nice with people and trust Agency. And olso Sara Newman is a great Manager . Everytime find good solutions for people
Hi . I have great experience with Andrew. And olso Sara Newman is very good manager and very nice talk with the people.
Hi Ionut, thank you for taking the time to write a five star review. Fantastic to hear you have had a great experience with Sarah and I am so glad she could help! Thanks for sharing and all the best, Laura.
5/5
TrustpilotEfficiency
Efficiency, kindness, attention to detail.
Dear Duncan, Thank you for your wonderful review! We're thrilled to hear you appreciated our efficiency, kindness, and attention to detail. Your feedback motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa
5/5
TrustpilotSammi was a real professional
Sammi was a real professional, nice, homest and clarifies you everything. Recommended.
Thank you, Sara. We're very happy to hear about your positive experience with Sammi.
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Yes. In The Trusted Agent 2026 awards: Andrews, Sutton won Gold.
