Trusted Agent profile · Sutton

Andrews North Cheam reviews in Sutton

4.9

★★★★★ Excellent

395 reviews across 2 platforms

532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW

Andrews's office in Sutton, at 532 London Road, is rated 4.9 out of 5 across 395 reviews on two platforms, including 223 Google reviews rated 4.9.

Google logo

4.9 / 5

223

Reviews on Google

This office

Trustpilot logo

172

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Can't say enough about the team at…

Can't say enough about the team at winterbourne

Mark · 24 November 2025

Agent replied · 26 November 2025

Dear Mark Perring, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Winterbourne. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

We purchased a property through Andrews and dealt with Matt and David. They made the process pain free and were always there to talk to. Their service was outstanding and we would 100% recommend anyone to buy a property through them. They both went above and beyond to make sure we were updated and happy throughout. They are such lovely people and were a pleasure to deal with. 5 stars from us!!!

Karen · 25 October 2018

5/5

Google

Brilliant from start to finish made the whole process a walk in the park couldn’t thank them enough. And Matt is a brilliant Estate Agent thanks for your help buddy!!

Thenextdr · 24 October 2021

Agent replied · 23 October 2024

Hi Thenextdr. B, thanks for sharing your experience with us and many thanks for leaving us a 5* review. We are glad that we are able to assist you in your move and your comments are greatly appreciated.

5/5

Trustpilot

I had a viewing with Talia last week…

I had a viewing with Talia last week and she was lovely

Rosie · 22 September 2025

Agent replied · 24 September 2025

Hi Rosie, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Talia. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Viewing through Andrews North Cheam was best viewing experience compared to other agent. I had enough time for viewing, well arranged, very comprehensive answers from Agent. Highly recommended !PositiveQuality

JaeHong · 24 October 2021

Agent replied · 23 October 2024

Thank you very nuch for your kind words its very much appricated by the staff here who do everything they can to help buyers like yourself. These 5* reviews mean a lot to them and we hope that we can find you your dream home soon. Many thanks again David

5/5

Google

I am so pleased that I went with the A team at Andrews North Cheam. Totally professional, and have given me excellent guidance to accomplish my sale. A straightforward , no hidden costs contract. They know the market and the area with 30 years of knowledge. I cannot stress how this experience has been stress free for me. Selling or Buying Julia Matt David and the team are the best.

Chris · 25 October 2018

5/5

Google

Andrews were recommended by a friend, and I certainly can't fault them. Matt was helpful and attentive. Certainly be passing on the recommendation, and if the time comes, giving them my business again.

Philip · 24 October 2020

Agent replied · 23 October 2024

Good afternoon Philip Harker, thank you for taking your time to leave us a review and thank you so much for leaving us a 5 star review! Its nice to know that you would use our services again and we will look forward to doing business with you in the future.

5/5

Google

What a fantastic Estate agent. They helped me through my lowest moment. Moving house is a stressful time. But the whole team where with me all the time. From valuation to exchange they chased everything for me. Always there to help, even late in the evening. The team are very professional and know how to handle people. Just a very big Thankyou to Tracy, we talked everyday. Julia in keeping me calm and finding buyers for me. David and Matt who did a lot behind the scenes. I know I was a pain, with all the downs I had. But you all kept me going with our laughter. During my stressful time. I hope my completion goes well. I would recommend this Estate Agent. You are an amazing team.

Susan · 24 October 2020

Agent replied · 23 October 2024

Good afternoon Susan Bostock, thank you for taking your time to leave us a 5* review and your kind words. We all know that moving home is stressful and we are glad to have helped you on your way. Your comments are very much apricated by the whole team and we hope that you will be very happy in your new home.

5/5

Google

Choosing Andrews when we decided to sell our house was the best decision we made. They know the market extremely well and we had lots of viewings really quickly with numerous offers. They knew what we were looking for in our next home (we were fussy) and found one that ticked every single box. Due to Covid we had a few issues along the way but nothing was ever too much trouble for David and Matt. Will 100% recommend Andrews North Cheam to anyone in the future. We are so, so happy in our forever home and can’t thank them enough.PositiveResponsiveness, Professionalism

Shelley · 24 October 2020

Agent replied · 23 October 2024

Good morning Shelley Button, thank you for your kind words and the 5* review. As you say due to Covid it was not easy but with your help we were to get this through to completion and we hope that you are very happy in your forever home.

5/5

Google

I had poor availability to see properties but they were able to tee up five places back to back so I could get a feel for the whole area in no more than an hour. This was very useful and I ultimately saw a couple I wanted to know more about. They facilitated that, I made an offer and I've since moved! Communication was great throughout. Can't fault anything. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 24 October 2021

Agent replied · 23 October 2024

Andrew thanks you for your 5* review and your kind words. I am very happy that we are able to make this move possible for you. I hope that we can do business again in the future and from all of us here at Andrews North Cheam we hope that you are very happy in your new home.

5/5

Google

Great experience with Andrews and in particular with Steve Hill and Mawara Kazim from start to finish. …

Szilard · 16 May 2025

Agent replied · 12 January 2026

Thank you, Szilard, for your wonderful feedback! We're thrilled to hear about your great experience with Steve Hill and Mawara Kazim. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

Having viewed with Daniel for the first time I left my appointment feeling well informed. I was provided a good understanding of the property, its benefits, the general market and of Andrews process when buying. Manager Matt called to confirm when my offer was accepted, fingers crossed the legal process is as smooth as the finding the right property with Andrew’s. Very straightforward service.PositiveResponsiveness

Annaliese · 24 October 2022

Agent replied · 23 October 2024

Hi Annaliese. Thanks so much for the review. It sounds like we've made a great start. All the best with the process and I'll pass this on to the team for sure.

5/5

Google

Andrews were really a lovely team to deal with. Professional, Down to earth, friendly and flexible. One particular agent Julia Francis really went the extra mile for us and was determined to find us THE house and she acheived it by getting to know us and understand exactly what it was we were looking for in our forever home. I would not hesitate to recommend her and the team at Andrews.

Emma · 24 October 2021

Agent replied · 23 October 2024

Hi Emma Mayhew, thanks for sharing your experience with us, we appricate your comments and the 5* review. We do hope that you are very happy in your new home and we hope that we can do business again in the future.

5/5

Google

Andrews were the sellers agent in my case and I'm very happy they were. They were very professional and friendly, facilitated multiple viewings of my property and made the process of buying far less stressful overall. I dealt mainly with Matt and I can't fault him or any or the staff that I had contact with. Highly recommended and appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Alx · 24 October 2022

Agent replied · 23 October 2024

Alex thanks very much for your comments and the 5* review it will be appricated by all here. We hope that you are settled in and enjoying your new home and from all of here at the North Cheam Branch we wish you all the very best for the future and may happy years in your new home. David Minors Business Manager

5/5

Google

Great team, excellent service. Pure professionalism all round. Can not recommend this agent highly enough. Dealt with Daniel on the phone.

Flo · 24 October 2021

Agent replied · 23 October 2024

Many thanks for you 5* review its much appricated by all here. We do hope that we can do business again. David Minors Business Manager

5/5

Google

It has been a pleasure dealing with the team at Andrews for my first venture into house buying. Matt and Daniel have been great, very approachable, open and honest both during my conversations with them and whilst on the house viewings. What could have been a daunting process made was so much easier speaking with friendly and professional people.PositiveResponsiveness, Quality, Professionalism

David · 24 October 2022

Agent replied · 23 October 2024

Hi David, thanks so much for your review. We've passed this on to the guys and they're very happy to hear you've had a good experience thus far. Now to keep it up. No pressure lads.

5/5

Google

I had the pleasure of dealing with Steve Hill and Daniel Whiteman in North Cheam on a sale for one of my clients. As a conveyancer i deal with agents on a daily basis but i can honestly say it was a real pleasure to work alongside these guys on what became a longwinded matter, courtesy of the other party. They are knowledgeable, helpful, efficient and a credit to their industry. Thanks guys - hope to work with you again soon!

Liz · 24 October 2023

5/5

Google

We bought our first home via Andrews North Cheam in 2022 and had a fantastic experience. A year later we booked in a valuation to see if the money we have put into the property has brought us a decent return and to also understand, from the professionals, the things that we were best to put money towards going forward. Steve came round and gave us all the information we needed (and more) he was extremely professional and very honest with us regarding the current market and what was best for us to do going forward. We appreciate the time Andrews had for us, despite us letting them know that we didn’t think we were in a position to sell & that we were just looking for some advice and to understand our current position. Thank you :)

Alexandra · 24 October 2023

5/5

Google

Matt and Steve of Andrews North Cheam have been acting on our behalf since September 2022. They have been very professional and supportive throughout the selling period and I must say competitively priced. They had a long list of buyers and contacts who were ready to view our house immediately and we achieved 8 offers on an open day. We have had most dealings with Matt, who steered us through the selling process and advised us very well seeming to have our best interests at heart. We would wholeheartedly recommend the Andrews team at North Cheam to sellers. Most of all we trusted them.

Venitia · 24 October 2023

5/5

Google

Matt was amazing! Kind, professional and made sure to keep us up to date at all points.

Middle · 24 October 2021

Agent replied · 23 October 2024

Thanks so much for leaving us a 5 star review! We appreciate your comments and we would like to wish you and your family a safe and happy new year.

5/5

Google

Matt is the friendliest sales agent we've ever met. Very professional and open approach. Thank you Matt

Kremena · 24 October 2021

Agent replied · 23 October 2024

Hi kremena payova, That's so good to hear. I'll pass this on of course. Feedback like this is so valuable. All the very best with your transaction.

5/5

Google

Service was incredible and professional. Matt and the team were great. Can't say enough nice things!PositiveQuality, Professionalism

Martin · 24 October 2021

Agent replied · 23 October 2024

Martin we appriciate the 5* review and your kind words re Matthew and thge team it means a great deal to all of us. We do hope that you will be happy in your new home. The Andrews Team

5/5

Google

Great guys and amazing team, they are all informative and ready to help no matter what the question or situation maybe. Compared to other estate agents I’ve dealt with these guys are always available to speak no matter what time or what day, which again is a massive help when buying or selling property. Would certainly recommend, they are a class above the rest!PositiveProfessionalism

Rebecca · 24 October 2021

Agent replied · 23 October 2024

Good morning Rebecca wow thanks ever so much for your comments above and the 5* review. We are so pleased to have helped you with your purchase in these difficult times and we hope that you and your family are very happy in your new home.

5/5

Google

Asked for probate valuation and Steve could not have been more helpful. Brilliant service

Austen · 27 March 2025

Agent replied · 23 September 2025

Thank you, Austen, for your wonderful review! We're thrilled to hear that Steve provided brilliant service for your probate valuation. Your feedback means a lot to us at Andrews! Best wishes, Jake

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews North Cheam

How many reviews does Andrews North Cheam have?

Andrews's Sutton office has 395 reviews across two platforms: 223 on Google, 172 on Trustpilot (across the whole business).

What is Andrews North Cheam's rating?

Andrews North Cheam is rated 4.9 out of 5 across all 395 reviews, and 4.9 out of 5 on Google from 223 reviews.

Where is Andrews's Sutton office?

Andrews North Cheam, 532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW.

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