Trusted Agent profile · Sutton

Andrews North Cheam reviews in Sutton

4.9

★★★★★ Excellent

407 reviews across 2 platforms

532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW

Part of Andrews, see every office.

Andrews's office in Sutton, at 532 London Road, is rated 4.9 out of 5 across 407 reviews on two platforms, including 232 Google reviews rated 4.9.

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4.9 / 5

232

Reviews on Google

This office

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175

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

I had a viewing this afternoon with Mawara Kazim.she is really helpful and shows everything and explain about the property in a good way.i rseally like her attitude with the customers.overall good experience

Prathapan · 16 April 2025

Agent replied · 8 December 2024

Thank you, Prathapan! We're thrilled to hear about your positive experience with Mawara. Your kind words mean a lot to us. Best wishes, Jake

5/5

Google

Team Andrew has been very helpful and my dealing with Mathew and Yvonne has been wonderful so far, always so responsive and helpful. Thank you so much !

Carlotta · 24 October 2022

Agent replied · 23 October 2024

Hi Carlotta, this is amazing! We'll pass this along to the team for sure. All the very best with your purchase.

5/5

Google

My agent in North Cheam- Andrew, he did very well through the whole process. He is always very helpful to communicate and coordinate. Highly recommended!!!!!

Buybuy · 6 July 2025

Agent replied · 12 January 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrew. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Google

We sold our property with Andrews North Cheam. A great team with knowledge of the area and a wonderful work ethic. We had a great experience with the team, especially Matthew and Anna.PositiveResponsiveness, Quality, Professionalism

Saba · 24 October 2021

Agent replied · 23 October 2024

Hi Saba. Good afternoon Saba. Wow! What a review. Thanks so much. I'll pass this on to the team for sure. All the best with your sale and purchase. David Minors Business Manager

5/5

Trustpilot

Listened and communicated efficiently…

Listened and communicated efficiently in time before Christmas

Sarah · 19 December 2025

Agent replied · 23 December 2025

Dear Sarah, Thank you for your wonderful review! We're thrilled to hear that our team communicated efficiently and met your needs in time for Christmas. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again! Best regards, Andrews Head Office

5/5

Google

Fantastic. We could not have done our property sale without the help of Matthew and his team. They were a brilliant go between with the solicitors which really helped when the process seemed to be at a standstill. Without their help, we don't think the sale would've taken place. They were very friendly throughout the whole process and nothing was too much trouble for them. So glad that we appointed them. Glenn & Heather

Heather · 25 October 2019

5/5

Google

Very professional team, also very friendly. I think this is the best agency I have ever worked with. All professional from start to end. Special thanks to Anna, Matt and Tracey.PositiveResponsiveness, Quality, Professionalism

Emre · 24 October 2021

Agent replied · 23 October 2024

Good afternoon Emre Soylemez, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.

5/5

Google

I have had several dealings with Matt and the team at Andrews estate agents in North Cheam and I can honestly say that on every occasion they have been extremely professional and have given me great advice regarding the selling and renting of my properties.

Gary · 24 October 2023

5/5

Trustpilot

Can't say enough about the team at…

Can't say enough about the team at winterbourne

Mark · 24 November 2025

Agent replied · 26 November 2025

Dear Mark Perring, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team at Winterbourne. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Great experience with TT he agency and people are so professional

Srividhya · 11 October 2025

Agent replied · 8 December 2024

Thank you, Srividhya! We're thrilled to hear you had a great experience with our team. Your kind words mean a lot to us! Best wishes, Jake

5/5

Google

We purchased a property through Andrews and dealt with Matt and David. They made the process pain free and were always there to talk to. Their service was outstanding and we would 100% recommend anyone to buy a property through them. They both went above and beyond to make sure we were updated and happy throughout. They are such lovely people and were a pleasure to deal with. 5 stars from us!!!

Karen · 25 October 2018

5/5

Google

Brilliant from start to finish made the whole process a walk in the park couldn’t thank them enough. And Matt is a brilliant Estate Agent thanks for your help buddy!!

Thenextdr · 24 October 2021

Agent replied · 23 October 2024

Hi Thenextdr. B, thanks for sharing your experience with us and many thanks for leaving us a 5* review. We are glad that we are able to assist you in your move and your comments are greatly appreciated.

5/5

Trustpilot

I had a viewing with Talia last week…

I had a viewing with Talia last week and she was lovely

Rosie · 22 September 2025

Agent replied · 24 September 2025

Hi Rosie, thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Talia. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Viewing through Andrews North Cheam was best viewing experience compared to other agent. I had enough time for viewing, well arranged, very comprehensive answers from Agent. Highly recommended !PositiveQuality

JaeHong · 24 October 2021

Agent replied · 23 October 2024

Thank you very nuch for your kind words its very much appricated by the staff here who do everything they can to help buyers like yourself. These 5* reviews mean a lot to them and we hope that we can find you your dream home soon. Many thanks again David

5/5

Google

I cannot fault my experience so far with the staff at Andrews North Cheam / Cheam Village. From the valuation through to property viewings & offers. I dont think I have ever experienced such a good team. They are extremely helpful & have kept me updated along the way. I am very happy to recommend them! David, Matthew, Anna & Daniel a big thank you to you all! 🙂

Jennifer · 24 October 2022

Agent replied · 23 October 2024

Hi Jennifer, what a way to start the day. We'll be passing along this feedback for sure. All the best with your sale. It sounds like you're in good hands.

5/5

Google

I am so pleased that I went with the A team at Andrews North Cheam. Totally professional, and have given me excellent guidance to accomplish my sale. A straightforward , no hidden costs contract. They know the market and the area with 30 years of knowledge. I cannot stress how this experience has been stress free for me. Selling or Buying Julia Matt David and the team are the best.

Chris · 25 October 2018

5/5

Google

Andrews were recommended by a friend, and I certainly can't fault them. Matt was helpful and attentive. Certainly be passing on the recommendation, and if the time comes, giving them my business again.

Philip · 24 October 2020

Agent replied · 23 October 2024

Good afternoon Philip Harker, thank you for taking your time to leave us a review and thank you so much for leaving us a 5 star review! Its nice to know that you would use our services again and we will look forward to doing business with you in the future.

5/5

Google

What a fantastic Estate agent. They helped me through my lowest moment. Moving house is a stressful time. But the whole team where with me all the time. From valuation to exchange they chased everything for me. Always there to help, even late in the evening. The team are very professional and know how to handle people. Just a very big Thankyou to Tracy, we talked everyday. Julia in keeping me calm and finding buyers for me. David and Matt who did a lot behind the scenes. I know I was a pain, with all the downs I had. But you all kept me going with our laughter. During my stressful time. I hope my completion goes well. I would recommend this Estate Agent. You are an amazing team.

Susan · 24 October 2020

Agent replied · 23 October 2024

Good afternoon Susan Bostock, thank you for taking your time to leave us a 5* review and your kind words. We all know that moving home is stressful and we are glad to have helped you on your way. Your comments are very much apricated by the whole team and we hope that you will be very happy in your new home.

5/5

Google

Choosing Andrews when we decided to sell our house was the best decision we made. They know the market extremely well and we had lots of viewings really quickly with numerous offers. They knew what we were looking for in our next home (we were fussy) and found one that ticked every single box. Due to Covid we had a few issues along the way but nothing was ever too much trouble for David and Matt. Will 100% recommend Andrews North Cheam to anyone in the future. We are so, so happy in our forever home and can’t thank them enough.PositiveResponsiveness, Professionalism

Shelley · 24 October 2020

Agent replied · 23 October 2024

Good morning Shelley Button, thank you for your kind words and the 5* review. As you say due to Covid it was not easy but with your help we were to get this through to completion and we hope that you are very happy in your forever home.

5/5

Google

Had an amazing viewing with Mo. He is so informative and very helpful individual. He was very patient and provided us with detailed info about property from the off set and professionally answered every question we had.

Fatia · 11 October 2024

Agent replied · 22 January 2025

Thank you for the review. It's fantastic to see you have such a positive experience with Mo and the team at North Cheam. It certainly seems as if you were given all the required information through your viewing and we wish you all the best with your property search, hopefully we are able to help you find your new home in the near future! Thanks, Rhys

5/5

Google

I had poor availability to see properties but they were able to tee up five places back to back so I could get a feel for the whole area in no more than an hour. This was very useful and I ultimately saw a couple I wanted to know more about. They facilitated that, I made an offer and I've since moved! Communication was great throughout. Can't fault anything. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 24 October 2021

Agent replied · 23 October 2024

Andrew thanks you for your 5* review and your kind words. I am very happy that we are able to make this move possible for you. I hope that we can do business again in the future and from all of us here at Andrews North Cheam we hope that you are very happy in your new home.

5/5

Google

Nicole Burley​​​​ is the agent assisting us. She works above beyond and always thinks of my needs and concerns. She proposed nice properties and provided professional introduction and details on each properties during viewing.

Angel · 11 October 2024

Agent replied · 23 October 2024

Hi Angel, thank you for the five star review. Amazing to see that Nicole provided you with such a fantastic service. Thanks again for the review, Rhys

5/5

Google

Having viewed with Daniel for the first time I left my appointment feeling well informed. I was provided a good understanding of the property, its benefits, the general market and of Andrews process when buying. Manager Matt called to confirm when my offer was accepted, fingers crossed the legal process is as smooth as the finding the right property with Andrew’s. Very straightforward service.PositiveResponsiveness

Annaliese · 24 October 2022

Agent replied · 23 October 2024

Hi Annaliese. Thanks so much for the review. It sounds like we've made a great start. All the best with the process and I'll pass this on to the team for sure.

5/5

Google

Andrews were really a lovely team to deal with. Professional, Down to earth, friendly and flexible. One particular agent Julia Francis really went the extra mile for us and was determined to find us THE house and she acheived it by getting to know us and understand exactly what it was we were looking for in our forever home. I would not hesitate to recommend her and the team at Andrews.

Emma · 24 October 2021

Agent replied · 23 October 2024

Hi Emma Mayhew, thanks for sharing your experience with us, we appricate your comments and the 5* review. We do hope that you are very happy in your new home and we hope that we can do business again in the future.

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