Trusted Agent profile · Sutton
★★★★★
397 reviews across 2 platforms
532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW
Andrews's office in Sutton, at 532 London Road, is rated 4.9 out of 5 across 397 reviews on two platforms, including 223 Google reviews rated 4.9.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
GoogleVisited Andrews North Cheam this week to register interest in properties in the area. Received excellent service from Daniel who was very friendly and helpful. He was even kind enough to show us a property the same afternoon. Thanks!PositiveProfessionalism
Good afternoon Emma , thanks so much for leaving us a 5 star review! We’re so pleased to hear you've had a good experience. We'll pass this on to the team for sure.
5/5
GoogleWe had a very enjoyable property viewing with Matt from Andrews. He provided every info we need before and during the viewing, he is very professional and my whole family including my little daughter feel warm with his accompany.
Many thanks for your kind words and your 5* review. We do hope that we can do business with you in the near future and thanks once again.
5/5
GoogleMatt at Andrews has been extremely helpful in finding the right property for my family and I. He took his time to ensure we were well versed in all aspects of the procedure and went above and beyond what other estate agents would in terms of communication. Would highly recommend.PositiveResponsiveness, Professionalism
Good afternoon Elliott Giles, thanks for taking the time to leave us feedback regarding your recent experience. Thank you for leaving us such a great 5* review.
5/5
GoogleAn excellent service provided by the staff at North Cheam on the recent purchase of our new home. They are professional and friendly and kept us well informed throughout the process. Nothing was to much trouble and I would definitely recommend them to family and friends.
Thank you for taking your time to leave us a 5* review your words mean a lot to the team here. We hope that your parents are very happy in their new home, they were very excited when they picked up the keys which was nice to see and we wish you and you family all the very best. The Andrews Team
5/5
Googleexplained in details and follow up on timely basis. nice and friendly.
Hi Kristy, thank you for the five star review!
5/5
GoogleAndrews in North Cheam. Are absolutely wonderful in helping you through the most stressful time of buying and selling. With all the ups and downs I had in 2019/20. They were there at the end of the phone. From start to finish. Very helpful team.PositiveProfessionalism
Good afternoon Susan Bostock, thank you for taking your time to leave us a 5* review. We do hope that you have settled into your new home and that you and your family are well and safe.
5/5
GoogleI had the pleasure of meeting Daniel at a property for sale today. The viewing was simply fantastic! Not only did Daniel show us round the property extremely well, he knew everything there was to know and was extremely friendly, professional and prepared. I have met many estate agents so far on my search but young Daniel stands out as the best by a country mile! Very very impressed.
5/5
GoogleHighly appreciate the service of Daniel who not only provides professional and detailed useful information, but also took the initiative to call me when new property on market that perfectly meets my requirements. Very impressive service！
Hi carmen, thanks for sharing your experience with us. We'll pass on your feedback to the team for sure.
5/5
GoogleWe've had a great experience with the team in helping us to find a buyer for our first home and enjoyed working with Anna and Matt. So friendly and professional. We wouldn't hesitate to recommend Andrews North Cheam to friends/family in the future.
Good afternoon Claire Du Mont, Thanks so much for your feedback. we're so please a buyer has been found and that you're happy with the service. We'll pass this feedback back to the team of course.
5/5
GoogleAs a first-time buyer, I was unfamiliar with the property buying process leaving me hesitant and looking for guidance. My concerns were quickly lifted, after chatting with Steve. Steve walked me through the process step by step, gave me sound advice and answered all my naive questions along the way! A HUGE thank you, Steve!
5/5
GoogleHad a viewing with Matt today and can honestly say it was a great experience. We didn't feel rushed like a lot of viewings can feel and clearly knows his stuff. 5 stars from us!!
Hi Sam, wow that's a good review! Thank so much for sharing your experience.
4/5
GoogleOur sale was handled by Matt Burden, and he was incredibly helpful, focused, and personable. We'd never sold a property before, and Matt was always happy to help and answer our, no doubt silly questions. Great service.
5/5
GoogleAfter viewing houses with them as a potential buyer, I decided to move the sale of my home to them over the previous agent. Im so glad I did. They are very professional, and extremely good at emailing and calling with updates, meaning I always knew what was happening, and when, and I didnt have to chase them for updates! Having had a sale fall through last year with a different agent, I was concerned about doing it again, but they made the process transparent, and relatively stress free. (no one can completely eliminate moving stress!) Matt, Julia and Tracey often went well beyond the norm to get the sale over the line, and make sure the chain ran smoothly and efficiently, caring about the outcome for my family and I. I would recommend them over any other agent in the area, and have done to others I know of moving home! They are definitely different in a positive way to the perception of estate agent! Thank you to you all.
5/5
GoogleI would recommend Andrews at north cheam as i had a very professional service from the team,mainly Julia Francis and Tracy they worked well with me from the beginning of my journey to the end. The team are very friendly and helpful and i always felt i could pop into the office or they were at the end of the telephone if i needed to speak to them. The whole team work very hard and want the best outcome for there customers. I had great professional pictures taken of my house from Andrews and the web site is very easy to use . Paula Walters
5/5
GoogleMatt, Tracey and the whole team at Andrews North Cheam did an amazing job during our recent house purchase. They were always helpful and super efficient from first viewing all the way through to day of completion. Thank you!
Luke thanks very much for your kind words and 5* review its much appricated by all the staff here. We do hope that you are very happy in your new home and we wish all the very best . The Andrews Team
5/5
GoogleExcellent service received with regards to sale of my property. Highly recommended! Special thanks goes to Matt and Dan.
Hi there, thank you for taking the time to write us a five star review. Brilliant to see Matt and Dan have been able to assist you and deliver excellent support on the sale of your property. Thank you again and all the best, Laura.
5/5
GoogleRecently used service of Andrews North Cheam . They have professional team. Anna , Mathew and Tracy, thank you so much for your support in helping me property purchase.PositiveQuality, Professionalism, Value
Good afternoon. What a nice review. Thanks for sharing your experience with the team.
5/5
GoogleThe team at Andrews North Cheam recently assisted with both the sale of my property and also purchase of a new property. Every single member of the team was always friendly, helpful and provided guidance when required. Julia specifically handheld both the Sale and Purchase working tirelessly to ensure everything was completed in a timely manner (the whole process only took 3 months, made more impressive as it was over the Christmas and New Year period) and all parties remained happy with progress every step of the way. I would not hesitate to recommend using Andrews, and specifically this branch, for all your property needs.
5/5
GoogleJulia at Andrews North Cheam managed to find a buyer for my mum's house almost as soon as it came on the market and worked tirelessly to ensure the sale went through as smoothly as possible at very close to the asking price. Helpful, proactive staff who know the local market very well. The whole team did their best to push things along and Matt helped to keep me sane! Good communication throughout. Thank you!
5/5
GoogleAndrews is a reliable estate agent, I had two times of viewing experiences with Andrews' negotiator, they always prepared the informative leaflet to customer in order to let us know more about the property, very considerate and helpful.
Hi CS Pun, what a lovely review. The guys will be overjoyed to hear this. David Minors Business Manager
5/5
GoogleThe team are brilliant and very knowledgable. Matt, Anna & Dan are all helping me look for the right home for me and nothing is too much trouble. Highly recommend!
Good afternoon Jack, thanks for the review! We'll pass this on to the guys for sure. Have a great Christmas.
5/5
GoogleWe are so glad that we chose Andrews North Cheam as our estate agent. The process of selling and buying has not always been easy or straight forward but they have been helpful, calm and patient (especially when we have not been!) They are so experienced and have managed to explain things so clearly to us that we actually understand! Always at the end of the phone and constantly ringing around for us. You really do work so hard and we would definitely use you as our agents again. Thank you!
5/5
GoogleWhen we first looked at selling our home we looked to Andrews as they were the estate agents we brought with and who were amazing back in 2005 and they didn't fail to deliver when it came to buying our new house. They were kind and very helpful every step of the way. I would like to say that I would and have recommended Andrews North Cheam to friends who were looking at moving.
5/5
GoogleThe staff in Andrews are very professional and responsive. Anna, Matt and Daniel have been very helpful. I highly recommend to anyone looking to sell or buy property.PositiveResponsiveness, Professionalism
Hi Elchin, thanks so much for the lovely review. We'll let the guys know. All the very best with your purchase.
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