Trusted Agent profile · Sutton

Andrews North Cheam reviews in Sutton

4.9

★★★★★ Excellent

395 reviews across 2 platforms

532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW

Andrews's office in Sutton, at 532 London Road, is rated 4.9 out of 5 across 395 reviews on two platforms, including 223 Google reviews rated 4.9.

Google logo

4.9 / 5

223

Reviews on Google

This office

Trustpilot logo

172

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

It took 8 months to sell our house and…

It took 8 months to sell our house and Andrews supported us through the process. They worked hard to find us many viewers and communicated well to feedback and work on next steps.

Cathryn · 20 January 2026

Agent replied · 23 January 2026

Dear Cathryn, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our Winterbourne team. Beth, Matt, and Philip are delighted to have assisted you. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Trustpilot

It was really great

It was really great, Harpinda from the downed branch was very welcoming, warm and supportive

Ehebha · 10 June 2026

Agent replied · 24 June 2026

Dear Ehebha , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpinda. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again in the future. Best wishes , Lisa

5/5

Google

We are looking for properties after selling ours when we met Andrew of North Cheam Branch, when he showed us the property which we eventually put an offer on. Of course the property itself will be the main selling factor. However, Andrew from the first time was very warm and welcoming. We never felt that he rushed us view the property despite short intervals between the viewings. He had notes and is ready to address questions about the property. Overall, we just felt kindness, warmth and patience, which is what is lacking on the property World when agents are just showing properties and rushing to go on about it. I would be more than happy to leave him this kind of review anytime.

Paulo · 25 June 2024

Agent replied · 23 October 2024

Hi Paulo, thank you for the kind review. We know that Andrews will really appreciate seeing your feedback. Fantastic to see your experience with us has been such a positive one. Thanks again, Rhys

5/5

Google

Mawara was fantastic during today’s property viewing. Thank you for taking the time to answer all of our questions.

Katy · 17 November 2024

Agent replied · 8 December 2024

Thank you, Katy! We're pleased to hear that Mawara provided a fantastic experience during your property viewing. Your kind words mean a lot to us! Best wishes, Jake

5/5

Google

This was the first time I dealt with Andrews and they showed their profession in handling my purchase of house. I would like to thank Tracy Burden who was responsible for coordinating between me and the seller. She was responsive and followed the progress closely throughout the conveyancing. I am happy with the service provided by Andrews.PositiveResponsiveness, Quality, Professionalism

Zeta · 24 October 2021

Agent replied · 23 October 2024

Thanks so much for your review. We'll pass this on to Tracy. I'm so glad you've had a good experience with us. We wish you and the family all the very best in your new home.

5/5

Google

Steve and his team were very helpful with reassuring guidance and advice from initial probate valuation through to the completed sale. It made the whole process smoother than it might otherwise have been.

David · 26 February 2024

Agent replied · 23 October 2024

Hi David, thank you for taking the time to write a five star review. Great to hear Steve and the team have been a massive help on the sale of your property and made it a lot smoother for you! Thanks for sharing your experience and all the best, Laura.

5/5

Trustpilot

Friendly and professional service from…

Friendly and professional service from Rebekah Wright!

Anna · 22 June 2026

Agent replied · 24 June 2026

Hi Anna, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we appreciate your support. Best wishes , Lisa

5/5

Trustpilot

The introduction for the property was…

The introduction for the property was great

Vivi · 22 June 2026

Agent replied · 24 June 2026

Hi Vivi, thank you for your wonderful feedback! We're thrilled to hear you enjoyed the introduction to the property. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

A huge help to Vinicius Massarotto for helping me and my Mum during this very stressful period. He was very quick to respond to our enquiries and really helped put my Mum at ease. He has also remained incredibly professional throughout the whole process. I would highly recommend Vini and Andrews North Cheam, thank you again!PositiveResponsiveness, Professionalism

Luisandra · 24 October 2021

Agent replied · 23 October 2024

Good afternoon Luisandra Acosta, thank you for taking your time to leave us a review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.

5/5

Google

Andrews North Cheam have worked very hard to secure the sale of our current home in West Sutton. After our 1st buyer pulled out, everyone at Andrews got stuck in to secure us another buyer. A special mention must go to our star player Nicole Burley who has looked after us and the sale of our current home. She is both very professional and always courteous. Thanks again Andrews North Cheam.

Sean · 25 July 2024

Agent replied · 23 October 2024

Hi Sean, thank you for the five star review. Obviously losing a buyer is far from ideal but it's fantastic to see the efforts the team made to find your a new buyer being recognised. We know that Nicole will really appreciate seeing your positive feedback. Thanks again, Rhys

5/5

Trustpilot

Very good property managers

Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them

Ebenezer · 28 May 2026

5/5

Google

Mowara is very helpful.

Madhu · 16 April 2025

Agent replied · 16 April 2026

Thank you, Madhu! We're thrilled to hear that Mawara was able to assist you so well. Your feedback is greatly appreciated! Best wishes, Jake

4/5

Google

Yvonne has been a star ! My sister and I have recently started looking at properties, and Yvonne and the team at Andrews have just been amazing. Their response are prompt and they always check in to make sure we're not forgotten. Thank you to Yvonne and the team for the kind and warm service.

A · 24 October 2021

Agent replied · 23 October 2024

Many thanks for your review and your kind words. We do hope that we can find suitible property for you soon. David Minors Business Manager

5/5

Trustpilot

I have rented my property through…Monika

I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently

Jenny · 20 December 2025

Agent replied · 23 December 2025

Dear Jenny, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and our team. Your satisfaction is our priority, and we're grateful for your continued trust in Andrews. Best regards, The Andrews Head Office Team

5/5

Google

Mawara provide us with amazing information and helps us decide how the homes we have viewed have pros, we are very happy to with her she is very positive and gave us good feedback for the next view, we are incredibly grateful and would love to see her again.

Mariya · 3 May 2025

Agent replied · 10 June 2025

Thank you, Mariya, for your wonderful feedback! We're thrilled to hear that Mawara provided you with valuable insights and a positive experience. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Trustpilot

Friendly agents, great viewing experience!

Had a great viewing experience today with Shamiya. Very friendly, helpful, understanding, and open-minded! The tour was very efficient and we left with a big smile on our faces.

Roman · 20 November 2025

Agent replied · 26 November 2025

Hi Roman, Thank you for your wonderful review! We're thrilled to hear you had a great experience with Shamiya. Your feedback means a lot to us, and we're glad you left with a smile. We look forward to assisting you again in the future! Best regards, Andrews Head Office

5/5

Trustpilot

Bethany at Andrews’s was a great help…

Bethany at Andrews’s was a great help when purchasing my first property and everyone at Andrews was very helpful including chasing up my solicitor.

Connor · 19 December 2025

Agent replied · 23 December 2025

Thank you, Connor, for your wonderful feedback! We're thrilled to hear that Bethany and our team were able to assist you effectively. Congratulations on purchasing your first property! If you need any further assistance, feel free to reach out.

5/5

Trustpilot

Good experience

I purchased a flat and want to thank Mark Anderson who was helpful and efficient when it was important to complete the transaction within limited timeframe. A+ recommended Estate Agent

R · 22 April 2025

5/5

Trustpilot

We have been with Andrews in the last 8…

We have been with Andrews in the last 8 years and we never had received any substandard service. Their prompt attention to any property issue had made everything so easy and assuring.

GK · 23 September 2025

Agent replied · 24 September 2025

Thank you for your kind words and for being with us for 8 years. We're thrilled to hear about your positive experiences and appreciate your special mention of Janine Derbyshire. Your feedback motivates us to continue providing excellent service. Best wishes , Lisa

5/5

Google

Buying a house can be very stressful, even just the thought of having to go through the whole process scared me off, however, Ella was very supportive and able to support us during our journey, from the very beginning up until the end, having even contacted me after the purchase was completed to make sure we were settling in ok. Highly recommended.

Joel · 24 October 2023

5/5

Trustpilot

Efficiency

Efficiency, kindness, attention to detail.

Duncan · 4 May 2026

Agent replied · 28 May 2026

Dear Duncan, Thank you for your wonderful review! We're thrilled to hear you appreciated our efficiency, kindness, and attention to detail. Your feedback motivates us to continue providing excellent service. We look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

Mawara was very helpful and professional

David · 24 November 2024

Agent replied · 8 December 2024

Thank you, David! We're happy to hear that Mawara provided helpful and professional service. Your feedback is greatly appreciated! Best wishes, Jake

5/5

Trustpilot

Monika

Good timely service.

Bill · 2 May 2026

Agent replied · 28 May 2026

Hi Bill, thank you for your wonderful review! We're thrilled to hear you enjoyed our timely service. Your feedback is greatly appreciated and motivates us to maintain high standards. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Google

Matt is a fantastic and knowledgeable chap, so informative and very helpful individual. He explained nicely and very polite and answers every question nicely and professionally.

N · 24 October 2023

Agent replied · 23 October 2024

Hi there, thank you for such a nice review to Matt! Really pleased Matt was able to assist you with all your queries and has been so helpful to yourself! Thanks again and all the best, Laura.

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