Trusted Agent profile · Sutton

Andrews North Cheam reviews in Sutton

4.9

★★★★★ Excellent

381 reviews across 2 platforms

532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW

Andrews's office in Sutton, at 532 London Road, is rated 4.9 out of 5 across 381 reviews on two platforms, including 223 Google reviews rated 4.9.

Google logo

4.9 / 5

223

Reviews on Google

This office

Trustpilot logo

158

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Highly recommended estate agents. Very helpful team who were very professional in every aspect. Sold my house in extremely quick time having generated a lot of interest with their marketing tools.

Keith · 16 March 2026

Agent replied · 16 April 2026

Thank you, Keith, for your wonderful review! We're thrilled to hear about your positive experience with our team and marketing tools. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes from Andrews North Cheam!

5/5

Google

We haven’t actually purchased a property as of yet. But so far the dealings with this agent especially Anna has been lovely. Anna is very polite and thoughtful, displays good knowledge of the property when visiting which I think is key as it helps for both parties to converse over whether the property is right for them or not. Anna is very professional and an asset to Andrews.PositiveProfessionalism

Sonia · 24 October 2021

Agent replied · 23 October 2024

Many thanks for your 5* review your kind words will mean a great deal to Anna as she works very hard to help everyone she deals with and we hope that we can find you the perfect home over the coming weeks. David Minors Business Manager

5/5

Google

It is my pleasure to give 5 stars . Mathew, Daniel and Andrew including Steve the manager. They are all professional but friendly and wonderfully supportive. They are always willing to help nomatter what. The most important for me is that they never made me feel awkward or uncomfortable to ask for help. They are very knowledgeable and have a sense of humour too which is important. Mostly they are all very proactive. Despite buy and selling can be very stressful but they take that stess out of equation and make one feel all is well. I bought my place the one Im selling 25 years ago from Andrew which Im selling via them. I thank Mathew, Daniel , Andrew and Steve for making it easier for me. Thank you guys. 😊

Rachael · 24 October 2023

5/5

Google

Matt and his team are second to none, honest, reliable, trustworthy and thorough. Yes, I appreciate these aren’t the normal words used to describe estate agents but in truth, Andrews North Cheam are more than just estate agents. Always on hand to help and wouldn’t dream of going anywhere else. Have viewed , bought and sold places using North Cheam and has been a pleasure each time. Please don’t waste your time if your selling your place using other agents - we’ve had very poor experiences viewing with other agents in the area and makes Andrews North Cheam stand out even more.

Reyes · 24 October 2023

5/5

Google

This is the second time that I have used Andrews services. As with the first, the service that we have received has been outstanding. Our Sale has been handled by Andrew, with Matt, Dan and Steve also being helpful and assisting where possible. We have been consistantly been kept up to date with the progress and guided us all along the way. Where there were challenges with the buyer, Andrews have been very good in stepping in to help us overcome them to get our sale over the line. If I ever require the services of an estate agent in the future, I will definitely be calling Andrews in the again and will also not hesitate to recommend them to anyone else.

Keith · 24 October 2023

5/5

Google

I am more than happy to share my glowing recommendation about Andrews, and in particular, Matthew Burden, Assistant Branch Manager at the North Cheam branch. From the moment we met, I was greeted with a friendly and professional demeanour that instantly put me at ease. Matt took the time to understand my needs and requirements, and was able to provide me with a range of options that perfectly matched what I was looking for. Matt’s extensive knowledge of the local area and property market was evident in the advice he provided, and I felt confident that he had my best interests at heart throughout the entire process. He was always available to answer any questions I had and went above and beyond to ensure that everything was taken care of smoothly and efficiently. Thanks to Matt’s expertise and dedication, I had accepted an offer straight after my open day which exceeded all my expectations, and the whole process was stress-free and enjoyable. I can't recommend him and Andrews North Cheam highly enough to anyone looking to buy or sell property in the area. So, if you're looking for a real estate agent who is knowledgeable, professional, and dedicated to delivering outstanding results, then look no further than Matthew Burden at Andrews North Cheam branch. You won't be disappointed!

Katie · 24 October 2023

5/5

Google

Nicole Burley was incredibly talented and spot on responses whenever required. The professionalism was consistent and shee keeps all parties in sync. Effective communication and we had a transparent and trusting relationship with her.

Ravindra · 25 July 2024

Agent replied · 23 October 2024

Hi Ravindra, thank you so much for the five star review. Amazing to see that Nicole was so clear in communication and kept you up to date with everything needed. Thanks, Rhys

5/5

Google

We recently found a new home with Andrews, and Nicole really went above and beyond to help us through the initial process. Herself and Antony have been incredible, even on her day off she was in touch with me to check on the progress. They are very different to other estate agents we've dealt with in the past, so response, helpful and friendly and we would 100% recommend them to anyone. Thanks so much for helping us to find our dream home!

Sally · 25 July 2024

Agent replied · 23 October 2024

Hi Sally, thank you for the five star review. Amazing to see that Nicole and Tony have been so helpful to you. Congratulations on finding your dream home, we love to see that we've played a part in making that happen, thanks again, Rhys

5/5

Google

Absolutely happy with the service provided by Simon. Always approachable, professional and most importantly transparent and honest. I would definitely highly recommend thier service.

Vijay · 11 April 2026

Agent replied · 16 April 2026

Thank you, Vijay, for your wonderful feedback! We're thrilled to hear about your positive experience with Simon. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out.

5/5

Trustpilot

Excellent support to help us become…

Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.

Donna · 2 May 2026

Agent replied · 28 May 2026

Dear Donna , Thank you for your wonderful review! We're thrilled to hear that our support helped you become first-time landlords. Your kind words about our communication and thoroughness mean a lot. We appreciate your recommendation and look forward to assisting you in the future. Best wishes , Lisa

5/5

Trustpilot

It took 8 months to sell our house and…

It took 8 months to sell our house and Andrews supported us through the process. They worked hard to find us many viewers and communicated well to feedback and work on next steps.

Cathryn · 20 January 2026

Agent replied · 23 January 2026

Dear Cathryn, Thank you for your wonderful review! We're thrilled to hear about your positive experience with our Winterbourne team. Beth, Matt, and Philip are delighted to have assisted you. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa

5/5

Trustpilot

It was really great

It was really great, Harpinda from the downed branch was very welcoming, warm and supportive

Ehebha · 10 June 2026

Agent replied · 24 June 2026

Dear Ehebha , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpinda. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again in the future. Best wishes , Lisa

5/5

Google

We are looking for properties after selling ours when we met Andrew of North Cheam Branch, when he showed us the property which we eventually put an offer on. Of course the property itself will be the main selling factor. However, Andrew from the first time was very warm and welcoming. We never felt that he rushed us view the property despite short intervals between the viewings. He had notes and is ready to address questions about the property. Overall, we just felt kindness, warmth and patience, which is what is lacking on the property World when agents are just showing properties and rushing to go on about it. I would be more than happy to leave him this kind of review anytime.

Paulo · 25 June 2024

Agent replied · 23 October 2024

Hi Paulo, thank you for the kind review. We know that Andrews will really appreciate seeing your feedback. Fantastic to see your experience with us has been such a positive one. Thanks again, Rhys

5/5

Google

Mawara was fantastic during today’s property viewing. Thank you for taking the time to answer all of our questions.

Katy · 17 November 2024

Agent replied · 8 December 2024

Thank you, Katy! We're pleased to hear that Mawara provided a fantastic experience during your property viewing. Your kind words mean a lot to us! Best wishes, Jake

5/5

Google

This was the first time I dealt with Andrews and they showed their profession in handling my purchase of house. I would like to thank Tracy Burden who was responsible for coordinating between me and the seller. She was responsive and followed the progress closely throughout the conveyancing. I am happy with the service provided by Andrews.PositiveResponsiveness, Quality, Professionalism

Zeta · 24 October 2021

Agent replied · 23 October 2024

Thanks so much for your review. We'll pass this on to Tracy. I'm so glad you've had a good experience with us. We wish you and the family all the very best in your new home.

5/5

Google

Steve and his team were very helpful with reassuring guidance and advice from initial probate valuation through to the completed sale. It made the whole process smoother than it might otherwise have been.

David · 26 February 2024

Agent replied · 23 October 2024

Hi David, thank you for taking the time to write a five star review. Great to hear Steve and the team have been a massive help on the sale of your property and made it a lot smoother for you! Thanks for sharing your experience and all the best, Laura.

5/5

Trustpilot

Friendly and professional service from…

Friendly and professional service from Rebekah Wright!

Anna · 22 June 2026

Agent replied · 24 June 2026

Hi Anna, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Rebekah. Your satisfaction is our priority, and we appreciate your support. Best wishes , Lisa

5/5

Trustpilot

The introduction for the property was…

The introduction for the property was great

Vivi · 22 June 2026

Agent replied · 24 June 2026

Hi Vivi, thank you for your wonderful feedback! We're thrilled to hear you enjoyed the introduction to the property. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

A huge help to Vinicius Massarotto for helping me and my Mum during this very stressful period. He was very quick to respond to our enquiries and really helped put my Mum at ease. He has also remained incredibly professional throughout the whole process. I would highly recommend Vini and Andrews North Cheam, thank you again!PositiveResponsiveness, Professionalism

Luisandra · 24 October 2021

Agent replied · 23 October 2024

Good afternoon Luisandra Acosta, thank you for taking your time to leave us a review. I’m happy to hear that you had a great experience and found the process as stress free and easy as possible.

5/5

Google

Andrews North Cheam have worked very hard to secure the sale of our current home in West Sutton. After our 1st buyer pulled out, everyone at Andrews got stuck in to secure us another buyer. A special mention must go to our star player Nicole Burley who has looked after us and the sale of our current home. She is both very professional and always courteous. Thanks again Andrews North Cheam.

Sean · 25 July 2024

Agent replied · 23 October 2024

Hi Sean, thank you for the five star review. Obviously losing a buyer is far from ideal but it's fantastic to see the efforts the team made to find your a new buyer being recognised. We know that Nicole will really appreciate seeing your positive feedback. Thanks again, Rhys

5/5

Trustpilot

Very good property managers

Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them

Ebenezer · 28 May 2026

5/5

Google

Mowara is very helpful.

Madhu · 16 April 2025

Agent replied · 16 April 2026

Thank you, Madhu! We're thrilled to hear that Mawara was able to assist you so well. Your feedback is greatly appreciated! Best wishes, Jake

4/5

Google

Yvonne has been a star ! My sister and I have recently started looking at properties, and Yvonne and the team at Andrews have just been amazing. Their response are prompt and they always check in to make sure we're not forgotten. Thank you to Yvonne and the team for the kind and warm service.

A · 24 October 2021

Agent replied · 23 October 2024

Many thanks for your review and your kind words. We do hope that we can find suitible property for you soon. David Minors Business Manager

5/5

Trustpilot

I have rented my property through…Monika

I have rented my property through Andrews for many years. Monika and the whole team are very helpful and any issues are dealt with promptly and efficiently

Jenny · 20 December 2025

Agent replied · 23 December 2025

Dear Jenny, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Monika and our team. Your satisfaction is our priority, and we're grateful for your continued trust in Andrews. Best regards, The Andrews Head Office Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews North Cheam

How many reviews does Andrews North Cheam have?

Andrews's Sutton office has 381 reviews across two platforms: 223 on Google, 158 on Trustpilot (across the whole business).

What is Andrews North Cheam's rating?

Andrews North Cheam is rated 4.9 out of 5 across all 381 reviews, and 4.9 out of 5 on Google from 223 reviews.

Where is Andrews's Sutton office?

Andrews North Cheam, 532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW.

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