Trusted Agent profile Β· Sutton

Andrews North Cheam reviews in Sutton

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

395 reviews across 2 platforms

532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW

Andrews's office in Sutton, at 532 London Road, is rated 4.9 out of 5 across 395 reviews on two platforms, including 223 Google reviews rated 4.9.

Google logo

4.9 / 5

223

Reviews on Google

This office

Trustpilot logo

172

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Google

Very professional, helpful, friendly people, who doesn't just want to sell you something, but really are interested in finding the best solution to your needs. This is quite rare in real estate. I can highly recommend Matt and Dan from the Cheam branch. :)PositiveProfessionalism

MΓ‘tΓ© Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi MΓ‘tΓ©, thanks so much for your review. It's good to hear you've had a positive experience with the North Cheam team. We'll pass this onto the guys of course. David Minors Business Manager

5/5

Google

We decided to take the plunge and finally buy our first house together having rented for years. Andrew's and particularly Matt were exceptionally helpful. He is a very good salesman, and definitely persuaded that the house we bought was the right one for us. πŸ˜… Cannot fault Andrew's, Matt, Tracy or the rest of the team, very happy with the service they provided, and extremely happy with our new home, strongly recommended. Many thanks, and all the best for the future, Jim & Hannah.

Jim Β· 24 October 2020

5/5

Trustpilot

I had a great experience with Lorna

I had a great experience with Lorna. She was very helpful, professional! I really appreciate her support and would happily recommend her to others.

Karin Β· 22 September 2025

Agent replied Β· 24 September 2025

Dear Karin , Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Lorna. Your recommendation means a lot to us. We look forward to serving you again in the future. Best wishes , Lisa

5/5

Google

Second time with Andrews and second time happy with them. Megan Meme and whole North Cheam team where so helpful and professional. They guided us through whole process of purchase consistently and smoothly. Highly recommend.

Vitaly Β· 13 May 2025

Agent replied Β· 24 May 2025

Thank you, Vitaly, for your kind words and recommendation! We're thrilled to hear about your positive experience with Megan and the North Cheam team. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa

5/5

Google

When I decided to move house in June I asked three local estate agents to value my home. After listening to all three I decided to sell through Andrews and what a good decision it was. Mathew and I agreed on a asking price and the house went on the market. No silly selling strategies just straight forward selling by good people. Julia worked very hard on the viewings matching the right buyers to my house and my house was under offer within a week, for more money than the other two agents valued it at. I would highly recommend North Cheam Andrews to anyone wanting to sell their home and I would happily use them again.

Paul Β· 25 October 2019

5/5

Google

My wife and I were selling our first property and being the first time we'd be selling a house we wanted the cheapest price. We found an agent with low fees however never could a saying be truer "you get what you pay for". We delayed moving a whole year due to our previous agents being so poor. We first came across Andrews - North Cheam on a viewing we had with them and from start to finish Julia was an absolute pleasure to deal with. Julia was very in depth and knew everything there was to know about the property which was fantastic - she'd definitely done her homework. We then reached out to Matt to discuss selling our house via Andrews. All was well and we had it up with them with numerous viewings and they would consistently keep us up to date with feedback. After receiving an offer on ours and accepting we looked for a few weeks to see what was available and couldn't find anything that appealed to us. We called Matt by chance one Saturday after a series of disappointing viewings with other agents, asked him if there were any houses locally that fitted the bill of what we were after and he informed us of one that we'd not seen. Long story short, we were viewing the property 45 minutes later, put in an offer on the same day and Andrews worked so hard to get everything sorted for us. Absolutely fantastic - it wasn't all smooth sailing but we liked is that they were up front and doing everything they could to sort. Julia, Matt and David - thanks for your help!

Rez Β· 25 October 2019

5/5

Google

Matt and Anna were fantastic from start to finish. Always professional with quick response times to any queries. Also, thank you to Tracy towards the end who helped tie it all up. Would not hesitate to recommend. Thank you all!

Margaret Β· 24 October 2021

Agent replied Β· 23 October 2024

Thanks so much for your review Margaret. We'll pass this on to the guys of course. I'm so glad you had a positive experience with us.

5/5

Trustpilot

Friendly and professional service

Friendly and professional service. Available for questions and queries. Good advisory service.

Ann Β· 20 December 2025

Agent replied Β· 23 December 2025

Dear Ann, thank you for your wonderful review! We're thrilled to hear you found our service friendly and professional. Your feedback motivates us to continue providing excellent advisory services. If you have any more questions, feel free to reach out. Best regards, Andrews Head Office.

5/5

Google

We recently purchased property in Sutton which Andrews Agency were selling online! I wish to thank Mattew Burden for all his help througout the process! Matt was great and helpful, always very honest and approchable, he was always on spot when we needed him for questions, for help, for contacting the seller, he did really great job and made this process a lot more easier!! I deffinetely recomend Matt and his team and hopefully to work with him in the future again! Thank very much Matt we really appreciate your hard work. From Niko and Inna

Niko Β· 25 October 2018

5/5

Google

Fantastic experience with Andrews North Cheam. The move was not straight forward yet Matt was always on hand to help. All the staff went the extra mile to reassure me. Would recommend highly 10/10 Service thank you!!!!PositiveResponsiveness, Professionalism

Steve Β· 24 October 2021

Agent replied Β· 23 October 2024

Steve thanks very much for the 5* review your comments are very much appricated and we were glad to get this through for you, after as you say delays with the chain. From all of here at Andrews North Cheam we would like to wish you all the very best in your new home .

5/5

Google

Matt was extremely helpful and kept us informed throughout the process of buying a new house. He was also very attentive to our requirements in terms of viewing the house and the questions we had. We would highly recommend Andrews North Cheam!

Alexander Β· 24 October 2020

Agent replied Β· 23 October 2024

Hi Alexander Nokes, thanks for sharing your experience with us. thanks for the 5* review. We’re so pleased to read that we helped make you feel at ease during your viewings and purchase and that Matthew was helpful through the process.

5/5

Trustpilot

Elif was very helpful!!

After a year renting from this agency we decided to continue with them.

Ionut Β· 22 November 2025

Agent replied Β· 26 November 2025

Dear Ionut, Thank you for your wonderful feedback and for choosing to continue with us! We're thrilled to hear about your positive experience with the contract renewal process. Your satisfaction is our priority. Looking forward to serving you in the future! Best regards, Andrews Head Office Team

5/5

Google

The best estate agents I've ever met, worked with, or heard of! It's no wonder buying a house is rated as one of the most stressful life events you can experience - But Andrews, and Matt Burden and the Team were outstanding! They not only took notice of everything we asked for and found us the perfect house, but also helped us to finalise the process when it looked like the sale might fall through. 'Over and above' definitely describes the service they provided, and Matt Burden literally walked every step of the journey with us... While other estate agents were trying to sell us a house, Matt was helping us to find a home...

Adrian Β· 25 October 2017

5/5

Google

Although our house sale and purchase wasn't as straight forward as it should have been, we received great service from Brian who was dealing with our purchase and Matt who was dealing with our sale. Both worked very hard but Matt went above and beyond to ensure we understood what was happening and what needed to be done. His communication was top notch and we found him friendly, personable and cheerful even on days when he must've been as frustrated at us. I think by the end of our process, we had spoken to pretty much everyone in the team and found them all to be professional and helpful. We would definitely recommend Andrews in North Cheam.

Joanne Β· 25 October 2017

5/5

Google

I bought my first property in the UK from Andrews. The team incl. Dave, Matt, and Anna has been excellent and responsive. Their listing was comprehensive with excellent photos and detailed virtual tour. Highly recommended!!PositiveResponsiveness, Quality, Professionalism

Kishor Β· 24 October 2021

Agent replied Β· 23 October 2024

Kishnor we do appricate your kind words and the review with 5*. We would like to wish you all the very best in your new home during these troubled times and we hope that we can do business together in the future. David Minors Branch Manager

5/5

Trustpilot

Nicole gave me brilliant advice as I’m…

Nicole gave me brilliant advice as I’m looking into renting. Definitely the best customer service I’ve had so far!

Madeline Β· 22 September 2025

Agent replied Β· 24 September 2025

Hi Madeline, Thank you for your wonderful feedback! We're thrilled to hear that Nicole provided you with excellent advice and service. Your satisfaction is our priority, and we look forward to assisting you further with your rental needs. Best wishes , Lisa

5/5

Google

I had a viewing this afternoon with Mawara Kazim.she is really helpful and shows everything and explain about the property in a good way.i rseally like her attitude with the customers.overall good experience

Prathapan Β· 16 April 2025

Agent replied Β· 8 December 2024

Thank you, Prathapan! We're thrilled to hear about your positive experience with Mawara. Your kind words mean a lot to us. Best wishes, Jake

5/5

Google

Team Andrew has been very helpful and my dealing with Mathew and Yvonne has been wonderful so far, always so responsive and helpful. Thank you so much !

Carlotta Β· 24 October 2022

Agent replied Β· 23 October 2024

Hi Carlotta, this is amazing! We'll pass this along to the team for sure. All the very best with your purchase.

5/5

Google

My agent in North Cheam- Andrew, he did very well through the whole process. He is always very helpful to communicate and coordinate. Highly recommended!!!!!

Buybuy Β· 6 July 2025

Agent replied Β· 12 January 2026

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Andrew. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Listened and communicated efficiently…

Listened and communicated efficiently in time before Christmas

Sarah Β· 19 December 2025

Agent replied Β· 23 December 2025

Dear Sarah, Thank you for your wonderful review! We're thrilled to hear that our team communicated efficiently and met your needs in time for Christmas. Your satisfaction is our priority, and we appreciate your feedback. Looking forward to serving you again! Best regards, Andrews Head Office

5/5

Google

We sold our property with Andrews North Cheam. A great team with knowledge of the area and a wonderful work ethic. We had a great experience with the team, especially Matthew and Anna.PositiveResponsiveness, Quality, Professionalism

Saba Β· 24 October 2021

Agent replied Β· 23 October 2024

Hi Saba. Good afternoon Saba. Wow! What a review. Thanks so much. I'll pass this on to the team for sure. All the best with your sale and purchase. David Minors Business Manager

5/5

Google

Fantastic. We could not have done our property sale without the help of Matthew and his team. They were a brilliant go between with the solicitors which really helped when the process seemed to be at a standstill. Without their help, we don't think the sale would've taken place. They were very friendly throughout the whole process and nothing was too much trouble for them. So glad that we appointed them. Glenn & Heather

Heather Β· 25 October 2019

5/5

Google

Very professional team, also very friendly. I think this is the best agency I have ever worked with. All professional from start to end. Special thanks to Anna, Matt and Tracey.PositiveResponsiveness, Quality, Professionalism

Emre Β· 24 October 2021

Agent replied Β· 23 October 2024

Good afternoon Emre Soylemez, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.

5/5

Google

I have had several dealings with Matt and the team at Andrews estate agents in North Cheam and I can honestly say that on every occasion they have been extremely professional and have given me great advice regarding the selling and renting of my properties.

Gary Β· 24 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Andrews's Google reviews

Questions about Andrews North Cheam

How many reviews does Andrews North Cheam have?

Andrews's Sutton office has 395 reviews across two platforms: 223 on Google, 172 on Trustpilot (across the whole business).

What is Andrews North Cheam's rating?

Andrews North Cheam is rated 4.9 out of 5 across all 395 reviews, and 4.9 out of 5 on Google from 223 reviews.

Where is Andrews's Sutton office?

Andrews North Cheam, 532 London Road, North Cheam, SM3 8HW, Sutton, SM3 8HW.

The Trusted Agent

Is this your office? Claim your page.