Trusted Agent profile · Sutton
★★★★★
2,103 reviews across 2 platforms
11-13 High Street, Cheam, Sutton, SM3 8RQ
Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,103 reviews on two platforms, including 32 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
4/5
TrustpilotShe was lovely from start to finish
She was lovely from start to finish! Really sold the house for ys
Hi Jack, thank you for taking the time to leave us a positive review, we would of course love to know if there was anything we could have done to make your experience the full five stars! If there's anything we could have improved on please feel free to share with myself to RMessenger@AndrewsOnline.co.uk, thanks, Rhys
5/5
TrustpilotAbsolutely fantastic
Absolutely fantastic. Very friendly and professional team. They have delivered what they said they would so far. Can’t fault them. Matt and Isaac are the two in particular I have had the most contact with, but I have also spoken to Eric, they are all as I’ve said above, Amazing. These Guys work at the Redhill and Reigate branches.Thanks again.
5/5
TrustpilotJust bought our first home
Just bought our first home. The guys at Andrews were very understanding and helpful
Hi Richard, we really appreciate the five star review, great to see you were more than happy with our service, thanks, Rhys.
5/5
TrustpilotFantastic Service
I received a brilliant service from Russell Clark who went above and beyond to get me the best deal possible at a difficult time to be renewing a mortgage. Second time I've used him and it wont be the last. Kept me updated throughout which I really appreciated. Would highly recommend.
5/5
TrustpilotAwesome experience..
We had a great experience on our house search with Andrews. Found the perfect home just like the way we wanted it. Maria and Ed from the Reigate branch helped us throughout the letting process since the start. They are always reachable and very kind. Keep up the good work guys!!
5/5
TrustpilotThe Andrews Keynsham team 'went the extra mile' and always responded quickly, positively and constructively to my queries. Very helpful indeed.
Great, professional support and expertise and with a real 'traditional' sense of customer service.
Thank you for the fantastic feedback, great to see the team in Keynsham have been on hand to help you out through your dealings. Customer service is at the heart of everything we do, brilliant to see that was true in your experience with us. Thanks Rhys.
5/5
TrustpilotVery supportive company
Shannon and Antonia were lovely.
1/5
TrustpilotRented a property
Rented a property, that we had to deep clean,paint kitchenwalls and get landscape Gardner to sort back garden out as over grown. Boiler didn't work when moved in either. Reported various problems, threadbare carpet, backdoor frame rotten, manhole cover front garden not secure.Then when we left the property 6 MTHS after they held back money saying behind radiators was dust.Oh we had sparky out too who said wiring in garage was illegal too.Please stay clear.
5/5
TrustpilotGreat, friendly, knowledgeable service
Unfortunately we didn't end up going through Andrews, however, Brian @ the Morden branch deserves a shout out. He was exceptionally friendly, knowledgeable and always on hand with any questions I had. He kept in touch after the initial viewings offering to give tips and offer to show more properties.Can't fault the service!
5/5
TrustpilotExcellent
We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.
5/5
TrustpilotThe attention i was given by the agency…
The attention i was given by the agency staff was very warmly
Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys
5/5
TrustpilotHighly recommended
Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended
Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys
5/5
TrustpilotAndrew’s Barnet
Tara is always helpful, friendly and professional.
5/5
TrustpilotAndrews & Tracy we’re great.
Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.
5/5
TrustpilotWe dealt with Ed Brennan from Reigate…
We dealt with Ed Brennan from Reigate branch.Ed sorted our rental out for us and did all the necessary work saving us the trouble. Great communication. Ed was always prompt at replying to our emails and questions. Very polite and professional. Other members of staff we have spoken to have also been very plesant. Thankyou.
5/5
TrustpilotExemplary professionalism
Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend
5/5
TrustpilotNancy gave a professional service while…
Nancy gave a professional service while showing us around a property this morning.
Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys
5/5
TrustpilotFantastic Service
Andrews Southfields branch have now twice found us tenants for our Putney flat including having organised and managed general maintenance for us. Being landlords based out of the country, it has given us peace of mind having such a capable agent in Tomasz Faba taking care of our property. Can't rate Andrews highly enough.
5/5
TrustpilotExcellent customer service from the…
Excellent customer service from the Southville site. I would definitely recommend.
Hi there, thank you for taking the time to write us a five star review. Great to see you received excellent service from our Southville team, they will really appreciate your kind words! Thanks for the recommendation too and all the best, Laura.
5/5
TrustpilotExcellent service in securing a rental…
Excellent service in securing a rental property with Andrews and in particular the help of Michael in their Southfields branch. The whole process was very smooth due to clear and prompt communications. Any queries since moving in have similarly been dealt with efficiently. A friendly and effective service. Impressed.
4/5
TrustpilotGood team
They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team
5/5
TrustpilotThe company really helped to get things…
The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.
5/5
TrustpilotAndrews have been fantastic!
The team at Andrews in Clifton have been exceptional! A massive thank you to all the team, James and Eleanor have been truly fantastic in dealing with our new rental property. The best experience I have had with an estate agents, such a warm and friendly service, really looking forward to moving in!
5/5
TrustpilotI really enjoyed my experience with…
I really enjoyed my experience with Andrews property, they were so helpful and friendly.
Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
