Trusted Agent profile · Sutton

Andrews Estate Agents Sutton reviews

4.7

★★★★★ Excellent

2,103 reviews across 2 platforms

11-13 High Street, Cheam, Sutton, SM3 8RQ

Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,103 reviews on two platforms, including 32 Google reviews rated 4.9.

Google logo

4.9 / 5

32

Reviews on Google

This office

Trustpilot logo

2,071

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Southfields branch

Such kindness and help from Tomasz and Michelle in the Southfields branch who helped with my recent renewal process.So pleased with this branch and I would highly recommend to anyone looking to rent. I have been a long term tenant and over the years always been very happy with the service received and been welcomed warmly in the office.

Zivka · 3 August 2022

5/5

Trustpilot

Dealing with Josh whilst looking to…

Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!

Carl · 11 March 2023

5/5

Trustpilot

I am very pleased with the service I…received

I am very pleased with the service I have received from Andrews Estate Agency, Reigate Branch. Isaac, who has been my main point of contact, has been brilliant. His professionalism, reliability, and approachability has been of a high standard throughout. I would not hesitate recommending 'Andrews' to both my family and friends anytime in

Joanna · 5 February 2023

1/5

Trustpilot

Disgusting service

Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.

Naomi · 13 January 2022

Agent replied · 12 June 2024

Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?

5/5

Trustpilot

House Viewing

Steve in the Horley branch was excellent at communication prior to the house viewing and very accommodating to fit us into the open day. The viewing itself was a pleasure, with Steve taking every care that all known details were mentioned and questions answered. Very professional, and conveyed his genuine passion for the property.

Steve · 4 February 2023

1/5

Trustpilot

Hiding behind a so called social…

Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.

Shaine · 11 June 2022

Agent replied · 12 June 2024

Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.

5/5

Trustpilot

Very friendly and helpful

Very friendly and helpful, clearly knew the property and area, no pressure

Jean · 11 November 2023

Agent replied · 12 June 2024

Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.

5/5

Trustpilot

Maria from Andrews Lettings was very…

Maria from Andrews Lettings was very friendly and professional. Pleasure to deal with.

Greta · 14 April 2022

5/5

Trustpilot

Great service

Meg and Graeme were amazing, supportive and well informed throughout the purchasing process.

Emily · 11 April 2022

5/5

Trustpilot

Very competent

Very polite and helpull

Felipe · 26 April 2024

Agent replied · 12 June 2024

Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys

5/5

Trustpilot

Your best choice in Westbury on Trym

I just purchased a house through Ashley and Claire of Westbury on Trym branch, Andrews Property. Ashley and Claire are polite, friendly, punctual and always feedback on time when we have questions. It was a pleasant experience and they worth to be your trusted and reliable estate agent around Westbury on Trym.

Sammi · 29 March 2023

5/5

Trustpilot

I'm pleased with Staff service in…

I'm pleased with Staff service in viewing the property. I appreciate. Thank.you

Chuka · 2 November 2023

Agent replied · 12 June 2024

Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys

5/5

Trustpilot

Shannon at Downend branch

Shannon at Downend branch. Very professional and detailed.

JIDE · 25 January 2024

Agent replied · 12 June 2024

Hi Jide, thank you for the five star review. Brilliant to see that Shannon and the Downend team have been able to provide such a good service and experience to you. Thanks, Rhys

5/5

Trustpilot

Emily at Stroud

Emily, from the Stroud branch, has genuine warmth, interest and enthusiasm for the properties and also the people selling them, which makes for a trusting and reliable relationship when selling and buying. She keeps regular contact and has a perfect grasp on what buyers are looking for. A safe pair of hands!

B · 4 March 2023

5/5

Trustpilot

Moving

Looking for somewhere to move to is stressful but Lorna at Andrew’s in Barnet has made things so much easier! She’s been so lovely and keeps me updated on things which is so appreciated. Shows that she really cares about finding homes for people! Thankyou Lorna!

Cara · 24 August 2023

5/5

Trustpilot

Time conscious

Time conscious, politeness, good communication skills 👌 Shannon

Tonny · 13 January 2024

Agent replied · 12 June 2024

Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.

5/5

Trustpilot

First class service

We were buying a house being sold through Andrews and (although not their customer directly) found their service to be outstanding Katie Maggs in particular was instrumental in making the house sale smooth and was better than solicitors at sorting issues! We would highly recommend listing and buying properties through Andrews and we will certainly do this in the future

Yoga · 7 April 2022

5/5

Trustpilot

Friendly and helpful staff

Friendly and helpful staff acting promptly when assistance required.

Joseph · 19 December 2023

Agent replied · 12 June 2024

Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.

5/5

Trustpilot

Greg Lines of the Stroud branch is…

Greg Lines of the Stroud branch is friendly, helpful and professional.

Harry · 19 October 2023

Agent replied · 12 June 2024

Hi Harry, thank you so much for leaving us a five star review, particularly for Greg, we know he'll appreciate it!Thanks, Rhys

5/5

Google

Yvonne was fantastic. Very helpful, professional and knowledge helped. Thanks James

James · 16 April 2022

5/5

Trustpilot

very helpful estate agent

very helpful estate agent. Timely and professional. very helpful.

Diane · 1 December 2023

Agent replied · 12 June 2024

Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.

5/5

Trustpilot

I had a really great experience dealing…

I had a really great experience dealing with Andrews Property Group.Professional, confident, and easy going.

Adam · 30 June 2023

Agent replied · 24 August 2024

Hi Adam, thanks for the five star review. Amazing to see Sarah has been so helpful to you over the years. Thanks again for sharing your experience, Rhys.

5/5

Trustpilot

Ashley @Westbury-on-Trym

Me and my husband met Ashley at a property viewing this afternoon. He was extremely helpful and very knowledgeable of the property and the area around. We look forward to seeing you on the next viewing, thank you so much I know you will find us that perfect one.

Gemma · 28 April 2023

5/5

Trustpilot

I received the Best Lettings experience…

I received the Best Lettings experience i could ask for . Everyone was so helpful and welcoming . Soon as I walked into branch everyone had a smile on their face . From start to finish I couldn’t of asked for a better experience at the Clifton branch .

Taomi · 19 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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