Trusted Agent profile · Sutton
★★★★★
2,103 reviews across 2 platforms
11-13 High Street, Cheam, Sutton, SM3 8RQ
Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,103 reviews on two platforms, including 32 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Services
Mr. Connor Edney gave us the excellent service, as ontime and prompt communications services. I am deeplyappreciated.
Hi there, thank you for taking the time to write us a five star review and giving a shout out to Connor. Really glad to hear he provided you with excellent service and he was there whenever you needed him. All the best for the future, Laura.
5/5
TrustpilotVery satisfied with the service I received
The Agent was punctual, respectful and patient.
5/5
TrustpilotLisa Bird gave us a great experience
Lisa Bird gave us a great experience. Professional, knowledgeable and pleasant to deal with:)
Hi Sheralee, thank you for sharing your feedback and it's fantastic to see that Lisa and the team in Southville have been looking after you throughout your property journey.Thanks, Rhys
4/5
TrustpilotFreya was great to help me understand…
Freya was great to help me understand the process
5/5
TrustpilotHelpful & informative
Shannon Bird from the Downend branch Is Helpful & informative. Highly Recommended 10/10
Hi Divyang, thank you for the five star review, great to see you had a 5 star experience with us. Thanks, Rhys
5/5
TrustpilotProperty Search with Nancy Henley
Nancy Henley has been excellent..very proactive in identifying suitable properties and able to answer all my questions.
5/5
TrustpilotNancy Henley
Nancy Henley was helpful, knowledgeable we discussed the property in detail.
5/5
TrustpilotVery helpful
Emma at Bishopston was very tenacious with my testing sale - it is much appreciated
5/5
TrustpilotProblems resolved quickly.
Quickly arranged to have bad extractor fan replaced in the flat I am renting.
Hi Alex, great to see that the issues with your extractor fan was resolved so swiftly.Thanks for sharing the feedback, Rhys
1/5
Trustpilot100 % Beware !!!
I was thinking of getting a 2 bedroom maisonette and work from home in order to save time on commuting and do not miss office calls at work, I was in touch with Andrews, They arranged viewing to a property on London Road Morden and the price quoted was affordable. They asked me to deposit £500 in order to put my offer towards the landlord which I did, they have not handed over any terms and conditions for the deposit, but when I asked the lady in their Morden Lettings Office, She said If I do not have any CCJs (County Court Judgements) then even if I fail, I will be refunded in full, I provided all the documents they needed as I work full time and have my own established business, but they still deducted £250 which was against what they promised, I would never trust Andrews Online Estate Letting Agents Again and will never recommend to my friends too. They were very pushy, aggressive and above all, they did very against to what they said on the phone as well in person. I will never use Andrews Online State Agents Letting or Buying Service in Future. Beware!!!
5/5
Trustpilotthe agent was nice and friendly and…
the agent was nice and friendly and answered all.my questions..would recommend
Hi Rob, thanks for the five star review. We are really pleased you such a great experience!
1/5
TrustpilotLike talking to a brick wall
We have been trying to get viewing for properties to rent, however after many emails, online forms, phone messages and even Facebook messaged nobody seems to get back to us about organising them! How they have tenants I have no idea, as nobody can get viewings! I dread to think how they would be if we did rent from them, safe to say after reading other reviews I wil avoid like the plague.
5/5
TrustpilotThe staff ate very helpful and fast at…
The staff ate very helpful and fast at communicatingMolly Scott being someone I have dealt with alot.
Hi Tasha, thank you for the five star review for our team in Keynsham. We know Molly works really hard to make sure everyone is always up to date, great to see that's been reflected in your experience with us so far.Thanks, Rhys
5/5
TrustpilotI have been extremely happy with the…
I have been extremely happy with the very professional and friendly service offered Ranjan Khilosia.
Hi Ruta, we really appreciate you leaving us a five star review. It's great to see Ranjan has been assisting you with all your property needs. Thanks, Rhys
5/5
TrustpilotAndrews WP - Akshar & Tony, dependable lot!
My experience of dealing with Akshar (sales lead) and Tony (sales mgr) at Andrews WP office has been quite positive. Akshar has most patiently managed my queries through the tenure of the contract negotiation and Tony managed the back end, helping secure the house buy. I would highly recommend dealing with these gents who happily service clients! Good luck chaps!
5/5
TrustpilotEmily was on time courteous and…
Emily was on time courteous and informative, a pleasure to deal with
5/5
TrustpilotFriendly and efficient service
Friendly and efficient service. Keeps in touch with you.
Hi Beverly, thank you for taking the time to write us a five star review. Fantastic to see you had a positive experience! Thanks, Laura.
5/5
TrustpilotThey are amazing helpful for everything
I’m incredibly pleased with the service I received from SHAD CHAFI Realty for my letting purchase. entire team was fantastic every step of the way.” Thank you 🙏🏻
5/5
TrustpilotEfficiency personifed
Julie Calver, Headington branch, has been really helpful and efficient. I needed to find out some information relating to a rental property bequeathed in a will. She ensured that no information was given without adequate identification, was friendly, helpful and very efficient. I have no doubt that is her usual approach to business.
5/5
TrustpilotIsaac was very professional which made…
Isaac was very professional which made booking the appointment and the viewing hassle free.
5/5
TrustpilotIsaac in Reigate
Isaac in Reigate was very professional and helpful when showing a property to us today.
5/5
TrustpilotMonika has always resolved any issues l…
Monika has always resolved any issues l went to her with.Very positive person and good communicator.
Hi Vladimer, thank you for the five star review. Fantastic to see Monika's hard work being recognised, especially her communication. We think effective communication is key to any relationship/partnership.Thanks, Rhys
5/5
TrustpilotFriendly company
Steve was very friendly, good communication and punctual.
5/5
TrustpilotGreat team - great service!
Dealing with Josh whilst looking to purchase our first property has been a really great experience. His knowledge of the market & understanding of what we’re looking for and how he can fit this brief has been superb, and nothing has been too much of an ask for him. Highly recommend - thanks again Josh!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sutton.
