Trusted Agent profile · Sutton

Andrews Estate Agents Sutton reviews

4.7

★★★★★ Excellent

2,104 reviews across 2 platforms

11-13 High Street, Cheam, Sutton, SM3 8RQ

Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,104 reviews on two platforms, including 32 Google reviews rated 4.9.

Google logo

4.9 / 5

32

Reviews on Google

This office

Trustpilot logo

2,072

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Service

I have been dealing with Andrews Redhill/Reigate branch for 10+ years. Recently, Reigate office found me suitable tenants and the service has been exemplary. One particular team member, Ed Brennan, stands out. Ed is a true professional. He is very knowledgeable and given me invaluable advice when I needed help over the years. In my opinion, he has proved to be a great asset to this company. I would highly recommend Ed Brenan and the very efficient lettings team in Andrews Reigate office.

PY · 25 March 2023

5/5

Trustpilot

Andrews at Keynsham. Making moving easy

The team at Andrews in Keynsham were enormously helpful and made what could have been an anxious time very easy for us. Justine, Molly, Freya and Amber all very helpful and empathetic.

Julie · 24 March 2023

5/5

Trustpilot

From start to finish I felt taken care…

From start to finish I felt taken care of, Emily was informative and made sure we were clued in during the whole process of finding our new home. Thank you Andrews, Stroud.

James · 23 March 2023

4/5

Trustpilot

Southfields branch

As a tenant, Michelle was good to deal with (she was our property manager at the Southfields branch) and she always did her best to issues resolved quickly.

Hannah · 14 July 2023

5/5

Trustpilot

I recommend Andrews through 25 years of use

We have using Andrews to manage the letting of our residential property for 25+ years. As ever, we have been thoroughly satisfied with their performance. Here's to another 25 years!We have been delighted to welcome Tomasz Faba of the Southfield branch as our new advisor and first point of contact to help us let our property. Tomasz seamlessly negotiated a slightly tricky tenancy changeover. He was totally professional, very patient, showed great knowledge and experience, and constantly cheerful! I look forward to working with him again.

Tamsen · 15 March 2023

5/5

Trustpilot

Probate house sale

My sister and I were selling our family home. Ant and Max from the Sutton (Grove road) branch have been brilliant! The empathy, the listening and the none stop communication has been second to none.

Customer · 16 February 2024

Agent replied · 12 June 2024

Thank you for leaving us a five star review, fantastic to see the team at Andrews Sutton were able to give you the best possible service with clear communication throughout. Thanks, Rhys

5/5

Trustpilot

Richard from Long Ashton branch

Richard from Long Ashton branch guided us through the sale and I feel he was on point the whole time, mediating the process in an efficient way. I was the Seller. Cheers Rich!

Miguel · 28 March 2024

Agent replied · 12 June 2024

Hi Miguel, thank you for taking the time to share your experience, we know that Richard will really appreciate you taking the time to write a review and it's really pleasing to know that your dealings with Andrews were so positive.Congratulations on the sale, thanks again, Rhys

5/5

Trustpilot

Andrews Westbury on Trym Team - Fanatastic Service

The Andrews team in Westbury on Trym are a great team. I sold my house and bought a my new house with them. They're very diligent to customer needs and good estate agents. I sold my house for what I thought was a good price and I bought my new house for a fair price, all facilitated by Andrews in Westbury on Trym.When I come to sell my house in the future, I will be looking for the Andrews to make the sale. Very efficient and friendly estate agents. The best in Bristol

Yousif · 12 March 2023

5/5

Trustpilot

Andrews Downend & Nick Woore

Fantastic service from Andrews in Downend, call out to Nick Woore who's a touch of class and made it all the more enjoyable.

Lloyd · 21 September 2024

Agent replied · 23 October 2024

Thank you, Lloyd. We're delighted to hear you had such a positive experience with Nick and our Downend team. Thank you so much for taking the time to leave a review.

5/5

Trustpilot

James - dream agent!

We have had a few viewings with Andrews Clifton but honestly, we had the best experience with James Fox. Such a lovely human being! Spent lots of time chatting with us and made the whole experience super personal. Super star!!

Kasia · 19 October 2023

Agent replied · 12 June 2024

Hi Kasia, thanks for leaving a five star review on Trustpilot too! Dream agent is high praise indeed and we know that James will really appreciate the feedback. Thanks again, Rhys.

5/5

Trustpilot

An amazing experience with a glorious outcome!

I would like to share the experience received from Andrews Property Group, Morden branch, in particular both Sameer Jamani and Mikesh Patel. They were not only professional but very friendly and both went over and above the "call of duty" to provide a satisfactory and glorious outcome to my (almost) two month tenant search. I have felt happy with their services and the final outcome has been amazing! Here's me giving my 5 star recommendation for the best Estate Agents!

SOA · 5 March 2023

1/5

Trustpilot

Shockingly bad

Shockingly bad. Andrews have recently taken over the Coop group contract to manage on behalf of the freeholder. It's hard to tell whether they are just grossly incompetent or attempting to defraud the leaseholders by issuing spurious invoices. Either way if I was a freeholder I'd avoid asking Andrews to manage my portfolio.

Mark · 30 August 2022

Agent replied · 12 June 2024

Hi Mark, we’d like to look into what has happened here for you. Please could you contact our central support team with some more details (at wecare@andrewsonline.co.uk) so that we can investigate?

5/5

Google

Laura from Cheam Village visited to assess and price my house. She abided by covid rules and respected my hime by removing her shoes. She was professional yet friendly and talked me through the process of selling my home. We discussed the professional fees which i found very helpful. I felt valued as a prospective client.

ANGELES · 16 April 2022

Agent replied · 14 June 2024

Many thanks for your 5* review and we are very much looking forward to selling your home over the next few weeks. We have a Covid Policy which is there for the safety of all and its strictly enforced. Once again thank you for your kind words its much appricated. David Minors Business Manager Andrews Cheam Vilage and North Cheam

5/5

Trustpilot

Keynsham branch are outstanding

I have been dealing with Justine and Molly at the Keynsham branch for just over a year now. I cannot fault their knowledge and expertise within their field. Always available to offer assistance with a positive and friendly manner, nothing was ever too much trouble. I couldn’t say anything negative, I truly appreciate all of their help, they have certainly gone over and above and really listened to me throughout. You will not go wrong if you choose to go through Andrews in Keynsham. Thank you so much for all the conversations and sometimes therapy sessions! It will never be forgotten

Paul · 2 March 2023

5/5

Trustpilot

EXCELLENT CUSTOMER SERVICES

We have been dealing with the wonderful rental team in the Bath office and we just want to thank them for being so incredibly friendly, responsive, professional, kind and extremely well informed. I have had various encounters with other estate agents in the past and without going into detail, they haven't always been the best experiences... but with Andrews Estate Agents everything feels slick, easy and achievable. But I think the thing we liked best about Andrews is that they give a really personal touch, where you feel almost like a friend rather than just a client.

Kea · 1 March 2023

5/5

Trustpilot

EXCELLENT CUSTOMER SERVICES

We have been dealing with the wonderful rental team in the Bath office and we just want to thank them for being so incredibly friendly, responsive, professional, kind and extremely well informed. I have had various encounters with other estate agents in the past and without going into detail, they haven't always been the best experiences... but with Andrews Estate Agents everything feels slick, easy and achievable. But I think the thing we liked best about Andrews is that they give a really personal touch, where you feel almost like a friend rather than just a client.

Keaki · 1 March 2023

5/5

Trustpilot

Great service

Justine kept us up to date during a long sale and purchase. She was always available to help us through the process. Brilliant service from all of the staff. Would use again.

Pip · 27 February 2023

5/5

Trustpilot

Amazing company

Amazing company, so friendly and kind. Me and my partner had a viewing with Kyle and he was very knowledgeable and caring to us and the property. Thank you :)

Jack · 16 May 2024

Agent replied · 12 June 2024

Hi Jack, thank you for writing a lovely five star review. I am so glad to hear Kyle impressed you with his knowledge and I am glad you had a great experience, thanks for sharing, Laura.

5/5

Trustpilot

Great communication

If it was up to the solicitors we would never have moved! The guys at Andrews in Sutton kept things moving with great communication. Thank you so much.

Dworakowski · 27 June 2023

5/5

Trustpilot

A credit to the business

Reece was both professional and honest, acting with the upmost integrity. He had fantastic knowledge of the local area making our viewing and decision making much easier.

Ricky · 24 July 2023

5/5

Trustpilot

Both Freya and Molly at Keynsham were…

Both Freya and Molly at Keynsham were great throughout the whole letting experience, keeping me up to date with progress and addressing any questions I had quickly. Thanks both

Ella_thomashotmail.co.uk · 27 May 2023

5/5

Trustpilot

Brian from Andrews Morden

BrianThank you very much for your help and support in getting us our dream forever family home. We do not think we need to move ever again after this house. It was a very long journey but we got there in the end thanks to you! Even when things were not going smoothly, you were here for us and you were fair and understanding to our situation. Thank you for your incredible support!! Amazing and brilliant experience dealing with you.ThanksM&D

M · 22 February 2023

5/5

Trustpilot

North Cheam - Steve and Daniel

I had the pleasure of dealing with Steve Hill and Daniel Whiteman in North Cheam on a sale for one of my clients. As a conveyancer I deal with agents on a daily basis but i can honestly say it was a real pleasure to work alongside these guys on what became a longwinded matter, courtesy of the other party. They are knowledgeable, helpful, efficient and a credit to their industry.Thanks guys - hope to work with you again soon!

Liz · 22 February 2023

5/5

Trustpilot

Winterbourne Andrews

Beth, Matt and Nick make the process of buying and selling properties as simple as possible.

Joshua · 23 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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