Every review we hold for the Sutton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYou won't get better service than Andrews Downend
I have had nothing but great service from Nick,Paul,Antonia and Shannon at Andrews Downend.Having dealt with a lot of estate agents over the years I can honestly say I have not had better service than the Downend team.
Anonymous · 29 January 2024
Agent replied · 12 June 2024
Thank you for the five star review, we know the team in Downend are always striving to provide first class service to all our customers and it's amazing to see you had such a great experience with us. We really appreciate the feedback and to have been your estate agent of choice, thanks Rhys.
★★★★★ 5/5
TrustpilotMonika has always been a STAR
Monika has always been a star in how she handles matters. She gets things resolved in professional and customer focused manner. She is pleasant and warm in her interactions.
Oli · 20 July 2024
Agent replied · 24 August 2024
Hi Oli, thank you for taking the time to leave us a review. We know that Monika will really appreciate seeing your feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotTara Darling, Barnet Branch
As a family we have been working with Tara at Andrews Property for many years and she is an invaluable source of local knowledge and professional help with our rental business and as such I would highly recommend her and Andrews Property Group.
BL · 29 September 2023
Agent replied · 12 June 2024
What a brilliant review! Thank you so much for leaving some five star feedback. We agree, Tara certainly knows her stuff and glad to see she's been using it to assist you to the best of her ability over the years. Thank you for the great feedback, Rhys.
★★★★★ 5/5
TrustpilotLooking forward to a new family home
Nancy was the best estate agent we worked with during our property search. Very personable, quick to respond and knowledgeable. She closed our deal really fast and now we are looking forward to the conveyancing process to move to our new family home.
Kayleigh · 7 March 2022
★★★★★ 5/5
Trustpilota very positive experience
Hello, We rented a house from Andrews property group while ours was fully extended and renovated and I just want to leave a good review for this company as it was an absolute pleasure to rent a house from them. They have always looked after all the things to make sure it's safe, like electrics, sockets, plugs, central heating, plumbing , they requested the gas meter to be changed when my gas provider wasn't interested. They placed 2 safety boxes for the key so I don't have to be at home when the subcontractors came. We just left the house on 3rd of May and already have the full deposit back plus interest. I had to leave a review as this type of care , professionalism and seriousness is hard to come by especially in the lettings industry. Big thank you to the Property Manager Nicola, which has replied fast and was super efficient with all that the property or I, needed.
Oana · 11 May 2023
★★★★★ 5/5
TrustpilotI moved to France five years ago and in…
I moved to France five years ago and in that time I have used Andrews Property Group to look after all of my property affairs. It has been reassuring to know that there is a dedicated team at Barnet lead by Tara Darling who as a very experienced manager runs a trustworthy and reliable office. No query large or small has been ignored and promptly responded to by one of their specialist team members. Should this be your first venture or you are a seasoned landlord I would recommend that you trust your property with Andrews.
Anne · 10 May 2023
★★★★★ 5/5
TrustpilotFriendly, efficient staff & company
Me and my husband were looking for a flat long time. Moving forward, one day we found a flat on Andrews which we liked to view. From the first touch with the letting agent, we were content and happy with their professionality. Sameer, was our negotiator. He spend time with us to explain in details all our queries, he find time for us for even second viewing of the flat and and giving us advise of how to apply, utilities advises,important information etc. A big thank you, since all the period which we have been looking for a flat, most of the agencis are not showing true hospitality to the customers, moreover, for them is the same who will get the flat, do they need more help maybe etc. Samer proove us the oposite. Thank You!Sandra & Zoran
Sandra · 9 May 2023
★★★★★ 5/5
TrustpilotSteve was genuine and honest great service
Steve was great very informative friendly and helpful infact i would say he was probably the most honest and reliable agent we have had so far just wish he was the agent selling our house.
Michelle · 1 February 2023
★★★★★ 5/5
TrustpilotGreat service from Luke Timms in Leasehold
We live in a Victorian conversion which requires considerable upkeep..followed Luke from another company as I know he’s got the expert knowledge to manage this. Great so have the peace of mind that our lovely old building is in safe hands.
Melanie · 12 November 2023
Agent replied · 12 June 2024
Hi Melanie, thank you for taking the time to write us a five star review! Great to see Luke from our leasehold team has been keeping your mind at peace knowing your property is in good hands with him. Thank you again and all the best, Laura.
★★★★★ 5/5
TrustpilotThank you to Molly and the team at…
Thank you to Molly and the team at Andrews' Keynsham for their expertise in marketing and selling our house in just 7 days! We cannot thank you enough - brilliant work.
Tracy · 3 June 2023
★★★★★ 5/5
TrustpilotWhen I met with the estate agent
When I met with the estate agent, Shamiya, she was lovely. Was very detailed in how she showed me around and was helpful with any questions I had.
Chantelle · 26 July 2024
Agent replied · 24 August 2024
Thank you, Chantelle! We're thrilled to hear Shamiya provided such a positive experience. Your feedback is greatly appreciated!
★★★★★ 5/5
TrustpilotMy partner and I contacted Andrew’s…
My partner and I contacted Andrew’s property estate to arrange a viewing on a property in Horley. Stephen replied to our phone call and was super helpful since that moment! He was quick and efficient to accommodate all of our requests. He managed to accomodate a viewing even outside the open day which was fabulous as with our working schedule it is hard to match the days. He was very professional, effective and a nice person which helped us very much to really relax and see the property without any pressure. He took care of everything like answering our queries and helping us to find information from other departments. You can see he is passionate on what he does and is also super friendly.
SONIA'S · 27 April 2023
★★★★★ 5/5
TrustpilotExcellent viewing with Shamiya
I had a viewing with Shamiya today and it was a lovely experience. She answered all the questions I had and made me feel supported. Thank you!
Liv · 10 August 2024
Agent replied · 24 August 2024
Thank you, Liv. It's great to hear that Shamiya provided a supportive and informative experience. We appreciate your feedback!
★★★★★ 5/5
TrustpilotPromt call back to arrange 2nd viewing
Promt call back to arrange 2nd viewing. The agent had good knowledge of the surroundings area and gave a very good impression of how to sell a house.
Lloyd · 23 July 2024
Agent replied · 24 August 2024
Thank you, Lloyd! We're thrilled to hear our agent's knowledge and promptness made a great impression. We appreciate your feedback!
★★★★★ 5/5
TrustpilotAndrews Michael gives me a excellent service and he is great man.
Hi I have an excellent service with Michael and I am really happy that he was helping us very things, I am really really gratitude to him! Thanks
Jun · 22 July 2024
Agent replied · 24 August 2024
Thank you for the five star review.
★★★★★ 4/5
TrustpilotWould recommend
Amy and Rebecca were very responsive and tried their hardest to keep everyone informed during a slightly tricky sale. Would recommend and have used Andrews a couple of times now.
Jonny · 16 June 2023
★★★★★ 5/5
TrustpilotVery Professional
Viewing today with Issy (Downend), who was more than happy to help with locating the correct property, friendly, efficient & informative service all round and a continued professional experience so far with Andrews, thankyou!
Olly · 27 March 2024
Agent replied · 12 June 2024
Hi Olly, thank you for the review. Brilliant to see that Issy in the team at Andrews Downend provided such a positive experience for you when out viewing properties. Thanks, Rhys
★★★★★ 5/5
TrustpilotFrom the get go Shannon at the Downend…
From the get go Shannon at the Downend branch has been looking after us in finding a rental flat for me, my wife and our 3 year old son. Shannon showed us round the property which was exactly as advertised by Andrews Estate Agent. The whole process took just over a week which included referencing to move in date. Could have not asked for a better person to help us move into our new flat. Shannon has exceeded all our expectations. Thank you.
Roscoe · 12 April 2023
★★★★★ 5/5
TrustpilotI am very grateful to Ranjan Khilosia…
I am very grateful to Ranjan Khilosia for clear and precise clarification on how to process the electronic document. Proficient and friendly approach is the style of Andrews and Ranjan.
Orator · 11 June 2024
Agent replied · 15 June 2024
Thank you for sharing your experience with us. Great to see it was such a positive one. We know Ranjan will really appreciate it too. Thanks again, Rhys
★★★★★ 5/5
TrustpilotBarnet team
Tara and the Barnet team always go the extra mile to ensure that I am a satisfied landlord. They have extensive knowledge of the property and the local market, offering support when needed. Communication with Tara is always good and prompt!
Beth · 24 April 2022
★★★★★ 5/5
TrustpilotExcellent Service
Just sold our property via the Keynsham branch, our contact Freya Alford was really helpful throughout the whole process. Always happy to help and answer our questions. Highly recommend.
Matty · 6 July 2023
★★★★★ 5/5
TrustpilotFantastic experience with Emily Boston at your Stroud store.
After deciding we wanted to sell our property we contacted several local estate agents but decided on Andrews Stroud based purely on the fantastic, warm approach from Emily Boston. Initially she talked us through everything we needed to know over the phone, never making us feel foolish for our various questions. When she came out to our home and valued the property I felt her judgements/evaluations were fair. I had been very apprehensive about jumping in to selling our home due to the current market but felt after talking to Emily that we were in really good hands. She is competent, knowledgable and very professional. You can tell she takes great pride in her job and was a fantastic representative for the company. Sadly due to unforeseen family circumstances we have decided not to sell at this time, however I couldn’t not mention the brilliant experience we had with Emily and credit/highlight the time she spent with us.
Jess · 31 March 2023
★★★★★ 5/5
TrustpilotHelpful and great communicators
Keli and the team have been so helpful throughout the process - they are very quick to respond and absolutely dedicated to providing good advice and making sure everything goes smoothly. Thanks!
Jennifer · 29 March 2023
★★★★★ 5/5
TrustpilotThanks Andrews in Southville
The team in Southville were very knowledgable in all aspects of agency, giving me multiple options by which I could sell my property and allowing us to decide which suited us best.
Kieran · 29 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
