5/5
TrustpilotAndrews - Reigate
We had several viewings with James H from the Reigate branch. James was incredibly professional, informative and helpful at each viewing and easy to contact otherwise. Overall, it was a very positive experience!
Trusted Agent profile · Sutton
Andrews Estate Agents Sutton reviews
★★★★★
2,105 reviews across 2 platforms
11-13 High Street, Cheam, Sutton, SM3 8RQ
Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,105 reviews on two platforms, including 32 Google reviews rated 4.9.
Reviews
Every review we hold for the Sutton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMonika
Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.
Agent replied · 12 June 2024
Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys
5/5
TrustpilotViewing made welcome.
Isaac and Maria were waiting for us at the viewing,with a welcoming smile.They were helpful and knowledgeable about both the flat and the service management level fees.Unfortunately the property was not for us,but we would highly recommend Andrew's Estate Agents for the future.
5/5
TrustpilotGreat service
Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊
5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!
Agent replied · 12 June 2024
Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys
5/5
TrustpilotThank you Andrews Property Group for finding house and following up
Thank you Andrews Property Group for helping us to find a flat. All within my budget and they are all in good condition. The team of Reigate branch are helpful and nice. Respond to my queries all the time and fast. Thanks a lot!
Agent replied · 12 June 2024
Hi Siu, thank you for the review of your experience with the team in Reigate. Brilliant to see they were on hand to help you throughout your search, we hope you've settled into your new home now! Thanks, Rhys
5/5
TrustpilotAndrews Morden Branch. Thank you Sameer and Kinga!
Sameer helped me and my friend rent a property in Mitcham last month. He is always polite, eager to help and quick with responding to our query.Kinga helped us with paperwork and between both of their help we felt that we were looked after very well.We would highly recommend Andrews Morden Branch and we will surely use this agency again if there is a need for it.Thanks guys for helping us during the stressful for us time, truly appreciated.Jacek and Marcin
5/5
TrustpilotSydnie - Andrews.
I have been going through a difficult time with my tenant over the last 3 years. Exacerbated by the change in owner ship of the agent who was looking after my property. Went through many managers in the interim who did not help and were not at all on the ball. However, since Sydnie Chesley took over my account, it has been a revelation. She is prompt in replying to my mails, helpful in communicating with the tenant and finding solutions. I know we are still not at the end of the sage, but I am confident, that with Sydnie by my side it will come to a positive conclusion. Andrews, keep hold of Sydnie. I would have no hesitation in offering her a job, if I was still working.
5/5
TrustpilotJames Parker and Andrews estate agency, outstanding
What made the experience great was the Property Manager James Parker who assisted with renting a flat in Bath, in Somerset. He made the whole process so easy and professional. You really feel that you are in safe hands. The landlord and landlady were the best I have ever had too as I have rented before. The flat was lovely to live in with a great location, I miss living there now. Also, when I moved out, I tried from my side to be very organised and professional, thoroughly cleaning and hoovering myself. And I have had the full deposit refunded. All the best, Debbie
5/5
TrustpilotGood and helpful service!!
I viewed 2 listings facilitated by Maria and Ed respectively. They were prompt, helpful and professional in all their interactions - both virtual and in-person. I would strongly recommend Andrew Property Group for your next property search.
5/5
TrustpilotI have dealt with Greg Lines at Andrews…
I have dealt with Greg Lines at Andrews Estate Agents & Lettings on numerous occasions and have found to be 1st class, very efficient, professional & proactive. I would highly recommend him.
5/5
TrustpilotSarah Robinson
Sarah RobinsonProperty ManagerSuch a wonderful lady, who was extremely understanding and very very helpful! Sarah has offered 5* support and a complete pleasure to work with! Highly recommend!THANK YOU Sarah
5/5
TrustpilotExcellent service and result
The team in Reigate were very attentive and knowledgeable, we secured a buyer on the first day of viewings and progressed to completion within two months of the memorandum of sale being agreed. Excellent experience.
4/5
TrustpilotWe were kept well informed during the…
We were kept well informed during the sale process, the sales package produced for potential buyers was of a high quality.Zena Gasson is a highly experience negotiator, we appreciated her enthusiasm and support through the process.
5/5
TrustpilotHigh level of service
Andrews of Keynsham have been very helpful in assisting us to buy a property, this has been especially important as we live a long way from Keynsham. Thank you for your professionalism Justine and team.
5/5
TrustpilotHouse Viewing
Their customer/ Client services is impeccable ….. Nancy & her colleague were absolutely fantastic in dealing with my family during our house viewing session. Despite our unfortunate late arrival to the appointment, they both waited for us & welcomed us with smiles….. Thank you guys
Agent replied · 12 June 2024
Hi Christian, what a great review for the team in Horley, with special mention to Nancy. We know that life doesn't always go to plan so really pleased that Nancy was happy to wait for you to arrive and show you round a potential new home. Thank you for the review, Rhys.
5/5
TrustpilotHad a viewing today with Issy based in…
Had a viewing today with Issy based in the Downend branch. She's been fantastic, gave us all the information we needed with clear communication throughout. I would 100% recommend :)
Agent replied · 24 August 2024
Thank you, Izzy! We're thrilled to hear about your positive experience with Issy. Your recommendation means a lot to us!
5/5
TrustpilotI am highly pleased with what I saw
I am highly pleased with what I saw, this perfect my needs and that of my colleague. Getting in touch shows the company have their customers at heart. It is worth a recommendation.Thanks once again Andrews Property Group
Agent replied · 12 June 2024
Hi Mey, thank you for taking the time to write a positive review. I am so glad to hear you had a great experience and would recommend us to others. Is there anything we could do to make your experience a five star experience? Please do let me know and pop me an email to lpaynter@andrewsonline.co.uk. All the best, Laura.
5/5
TrustpilotAndrews Property Group in Tewkesbury
Ellie at Andrews Property Group was outstanding! She was always accessible and went above and beyond to meet our deadlines. My wife and I are super lucky that she helped us to finalise our dream home.
5/5
TrustpilotWe had such a positive experience…
We had such a positive experience viewing a property with Isaac from Andrews. He was extremely helpful, friendly and professional. Would highly recommend Isaac and the team at Andrews. Thank you for your help!
5/5
TrustpilotI really appreciated from the proactive…
I really appreciated from the proactive mindset of James Fox, who works at Clifton Branch. He proactively search the properties am looking for. Post the messages on time. Although I can’t sign the Let with him as I found another property that is more suits for me, but I would like to show my high appreciation to James. His mindset is a rare find in UK. In future if I will look for property again, I will for sure love to ask James and your company’s help. Thank you with Best Regards,Winnie
5/5
TrustpilotLovely team
Thank you Ellie, James B, James F and the team at Andrews in Clifton for being such a pleasure to work with, and for giving us the best advice every step of the way.
5/5
TrustpilotMichael provided exceptional service…
Michael provided exceptional service throughout our tenancy process. He was prompt, professional, and always ready to assist with any questions. His dedication and efficiency made the experience stress-free. Highly recommend!!
Agent replied · 24 August 2024
Thank you for the five star review. Amazing to see that Michael has been so helpful to you. Thanks for sharing your experience, Rhys.
5/5
TrustpilotAndrews keynsham 5 star service
Andrews 5 star serviceCould not fault the service provided by Freya and Molly in the keynsham branch. Always kept me in the loop through the whole process. Never to much trouble, just wanted to say thank you really. Would definitely recommend to anyone! 👍🏻
Agent replied · 12 June 2024
Hi Chris, thank you for leaving the team in Keynsham a five star review with particular reference to Freya and Molly. Fantastic to see they were on hand to help you through your dealings with us and kept you in the loop. We always think communication is key in any relationship. Thank you again, Rhys
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