Trusted Agent profile · Sutton

Andrews Estate Agents Sutton reviews

4.7

★★★★★ Excellent

2,104 reviews across 2 platforms

11-13 High Street, Cheam, Sutton, SM3 8RQ

Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,104 reviews on two platforms, including 32 Google reviews rated 4.9.

Google logo

4.9 / 5

32

Reviews on Google

This office

Trustpilot logo

2,072

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Reliant service over 22 years

I’ve let my small studio flat through the Barnet branch for 22 years and the quality of tenant found and the service from the branch has been very good. The branch manager, Tara Darling, has been someone that I have been able to rely on throughout this time.

Deborah · 22 September 2023

Agent replied · 12 June 2024

Hi Deborah. Thank you for taking the time to write a review, we really appreciate it! Glad to see the Barnet branch and in particular Tara, has been able to deliver great support to yourself. We wish you all the best, Laura.

5/5

Trustpilot

Great service

I am very pleased with Isaac from Andrews, Reigate branch.I bought a flat with then and Isaac and Tracy were the best, always helping and giving the best advise through all the process.Thank you so much guys, keep doing a great work.

Herminio · 15 November 2022

5/5

Trustpilot

Big thanks to the Worcester Park Branch…

Big thanks to the Worcester Park Branch especially to Kinga and Sameer who helped us in our letting journey. The service provided was really good. Excellent communication responses. They are very helpful, friendly, and a great support all troughout. Highly recommended!

Czarina · 28 February 2024

Agent replied · 12 June 2024

Hi Czarina, thank you for the brilliant review. Great to see that the team at Andrews Worcester Park helped you each step of the way, we know Kinga & Sameer really appreciate it! Thanks again, Rhys

5/5

Trustpilot

Friendly and approachable staff

Friendly and approachable staff. They were splendid from the beginning of our home search journey to turning over the flat. These people made our home search easier than what we expected. Kudos to the Andrews Reigate team, especially to Isa and Ed!

John · 6 February 2024

Agent replied · 12 June 2024

Hi John, thank you for the brilliant review. It's amazing to see that Isa, Ed and the team in Reigate have provided such a great experience in your hunt for a new home, we hope you are settled in and thanks again for sharing your feedback, it's really appreciated, Rhys

5/5

Trustpilot

Steven & Matt delt with the sale of my…

Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way

John · 21 February 2023

5/5

Trustpilot

I would like to thank Nancy for showing…

I would like to thank Nancy Henley from the Horley branch for showing me around some properties, her communication in arranging the appointments and meeting me went very smooth. She's very knowledgeable and was able to answer all my questions. Thanks again Steve Hibbert

Mr · 14 August 2022

5/5

Trustpilot

Thank property viewing. you for the amazing service for…

Thank you for the fantastic service ( Issy Downend branch) during the property viewing. Your professionalism, knowledge, and friendly demeanour made the experience enjoyable and stress-free. I appreciate all your help and support.

Mohamed · 24 July 2024

Agent replied · 24 August 2024

Thank you, Mohamed, for your kind words! We're thrilled to hear that you had a great experience with Issy from our Downend branch. Your feedback means a lot to us.

5/5

Trustpilot

A great help in a difficult sales market.

I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!

Cathy · 22 April 2024

Agent replied · 12 June 2024

Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.

5/5

Trustpilot

Really great and fast service

Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.

Umer · 20 February 2024

Agent replied · 12 June 2024

Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.

5/5

Trustpilot

Catherine working from the Bath…

Catherine working from the Bath office.Came to value a property for me .She was knowledgeable on time and produced a well thought out valuation.We are pleased and grateful Thank you .Peter moore

Christopher · 8 August 2024

Agent replied · 24 August 2024

Thank you, Peter. We're pleased to hear that Catherine provided you with a well thought out valuation. We'll pass on the feedback.

5/5

Trustpilot

Attentive and friendly

The whole process (from viewing to offer) was very rushed and quite stressful, but I guess that's standard for city renting. They were however very attentive during the process, especially Amber who mostly dealt with our case - quick to update, answer questions, etc. and very friendly

Matt · 19 March 2022

5/5

Trustpilot

Grateful is an understatement

Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.

Karl · 11 December 2023

Agent replied · 12 June 2024

Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.

5/5

Trustpilot

Highly Recommend

We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.

Chris · 8 March 2023

5/5

Trustpilot

Thank you

Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.

NIKHITHA · 4 June 2023

5/5

Trustpilot

Spencer way property review

Issac was very helpful at the house viewing 43 Spencer way. He didn’t rush us and had a very personable touch. Talked to my mum and daughter and helped us feel welcome by talking about how lovely the owner was. Really nice touch

Charlotte · 30 August 2022

5/5

Trustpilot

Sumita and her team have been excellent…

Sumita and her team have been excellent in finding us new tenants and doing the necessary paperwork. Any issues that have occurred have been addressed promptly. Very pleased with the service they have provided and would recommend them.

SARB · 27 February 2023

5/5

Trustpilot

Best Letting Service I ever got

Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience

Epheanyi · 10 July 2024

Agent replied · 24 August 2024

Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys

5/5

Trustpilot

A super helpful, kind estate agent

We recently sold our house with Andrews. Antoine was amazing, trustworthy, kind and considerate. I will continue to use Antoine and Andrews for any future home move - thank you for all your help.

Customer · 28 June 2023

5/5

Trustpilot

Michael Villacis, Southfields Branch

Michael Villacis, Andrews Southfields Branch, provided us with 5/5 professional and friendly service. He exceeded our expectations and went far beyond the norm so thank you Michael! I will definitely seek your services out in the future!

Guy · 27 March 2023

5/5

Trustpilot

Richard's brief conversation left a…

Richard's brief conversation left a lasting impression. His professionalism and personable demeanor made it clear that he's a top-notch property agent who values his clients' time and needs. Highly recommended for anyone seeking efficient and friendly service.

Jurgen · 25 April 2024

Agent replied · 12 June 2024

Hi Jurgen, amazing to see that in a short space of time Richard provided an excellent service and made a lasting impression. Thank you for sharing your experience with us. Thanks, Rhys

5/5

Trustpilot

Inquired about a property from Andrews…

Inquired about a property from Andrews and was quickly replied to and a viewing sorted out with the lovely Shannon and Issy at the Downend branch. Very professional and helpful, and answered all of my questions thoroughly. Strongly reccommended.

Ashley · 15 March 2024

Agent replied · 12 June 2024

Hi Ashley, thank you for taking the time to write us a lovely five star review. Fantastic to hear Issy and Shannon have been very professional, helpful and were able to help you with any questions you had. Thanks for the recommendation too and all the best, Laura.

5/5

Trustpilot

Fabulous team to work with through out sale process

The communication and support from all of the team, especially Holly and Lisa was second to none. They always responded swiftly and professionally with any of my telephone requests. Fabulous team. Thank you

TP · 22 July 2023

5/5

Trustpilot

Shamiyah

Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.

Michael · 27 August 2024

Agent replied · 28 August 2024

Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!

5/5

Trustpilot

Issy at the Downend branch was…

Issy at the Downend branch was brilliant when showing me around a rental property this afternoon. She was extremely friendly and approachable and was able to answer any questions that I had!

Sophie · 24 July 2024

Agent replied · 24 August 2024

Thank you, Sophie! We're thrilled to hear about your positive experience with Issy at our Downend branch. We'll be sure to pass along your kind words to her.

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