Trusted Agent profile · Sutton

Andrews Estate Agents Sutton reviews

4.7

★★★★★ Excellent

2,105 reviews across 2 platforms

11-13 High Street, Cheam, Sutton, SM3 8RQ

Andrews Estate Agents's office in Sutton, at 11-13 High Street, is rated 4.7 out of 5 across 2,105 reviews on two platforms, including 32 Google reviews rated 4.9.

Google logo

4.9 / 5

32

Reviews on Google

This office

Trustpilot logo

2,073

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Sutton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shamiyah

Shamiyah, was very pleasant and well put together. She had a very welcoming and professional approach, also very understanding of our concerns and was very thorough in answering our questions.

Michael · 27 August 2024

Agent replied · 28 August 2024

Thank you Michael for your kind words about Shamiyah. We're delighted to hear she provided a welcoming and professional experience. Your feedback is greatly appreciated!

5/5

Trustpilot

Shannon was very polite and friendly on…

Shannon was very polite and friendly on our arrival, and made us feel at ease straight away! She gave us information about the property, and was over all very helpful! Thanks shannon.

Amy · 16 August 2023

5/5

Trustpilot

Would recommend Andrews

Would recommend Andrews. Shannon Bird has been incredibly good at communicating and keeping in touch. It's been very good to have one point of contact throughout and have someone who listens to our requirements

Miss · 21 June 2023

5/5

Trustpilot

Excellent service

Many thanks to everyone at Andrews High Barnet for providing an excellent service over many years. In particular I would like to mention Tara Darling, who does a first class job leading her team. Thank you Tara!

Lisa · 21 March 2023

5/5

Trustpilot

Isaac of Reigate branch - excellent

Isaac of Reigate branch was a pleasure to deal with when buying our home. We would not hesitate to go straight back to Issac and Andrews Reigate (as all agents were extremely helpful).

Bion · 3 July 2024

Agent replied · 24 August 2024

Thank you for the review. Brilliant to see that Isaac and the team made such an impression! We look forward to helping you again in the future. Thanks, Rhys

5/5

Trustpilot

Very professional visit

Very professional visit. Answered all the questions that I had. was able to give advice on how things would proceed should we wish to take the property to market

Caroline · 9 September 2024

Agent replied · 23 October 2024

Thank you, Caroline! We're delighted to hear you had a professional and informative visit. If you have any more questions or need further assistance, feel free to reach out.

5/5

Trustpilot

Great for first time buyers or sellers.

Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.

William · 12 June 2024

Agent replied · 15 June 2024

Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys

5/5

Trustpilot

Stroud team

Thanks so much to Emily and the team in Stroud who have helped us look for our new home. Always on hand for any questions and they always keep us updated with what’s new with the market.

Kim · 11 March 2023

5/5

Trustpilot

We have worked with Andrews for many…

We have worked with Andrews for many years as one of their quick response maintenance teams. The response to their tenants is fast with good communication

Jason · 23 October 2024

Agent replied · 22 November 2024

Thank you, Jason! We appreciate your continued partnership and dedication to providing quick and effective maintenance. Your support helps us ensure excellent service for our tenants. Best wishes , Lisa

5/5

Trustpilot

Professional service Andrews are the managing agents for a…

Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group

Jennifer · 4 August 2023

5/5

Trustpilot

Tomasz and team at Southfields branch

Tomasz and his team have provided an exceptional service guiding me through the process of preparing and letting my flat in Southfields. They have been excellent and I have no hesitation in recommending them.

TEJS · 9 June 2023

5/5

Trustpilot

Worcester Park

Very friendly from first contact with Andrew’s at Worcester Park branch . Dealt with Kinga and mostly Sameer , both very helpful, polite and professional at all times , respond to enquires promptly.

Jafoo · 5 July 2023

5/5

Trustpilot

Very professional and helpful

Very professional and helpful. Issy at the Downend branch. So friendly helpful. Watched my yougest so we could have a good look at the garden, happy to answer my questions very friendly warm bubbly person.

Becky · 21 May 2024

Agent replied · 12 June 2024

Hi Becky, thank you for the review. Great to see that Issy was going above and beyond to ensure you were able to see everything you required. Thanks, Rhys

5/5

Trustpilot

Thank you to Andrews Estate Agents in…

Thank you to Andrews Estate Agents in Downend Bristol. Had an excellent service from each Team. Very helpful, organised and respectful at all times. Would recommend their services and return if needed again in the future.

Ms · 1 May 2024

Agent replied · 12 June 2024

Hi Valerie, thank you for your lovely five star review. Fantastic to hear you received excellent service and the team were very helpful to yourself. Thank you for the recommendation too and we would love to help you if the future if you need us. Thanks again and all the best, Laura.

5/5

Trustpilot

I had a viewing with Shamiya Simpson at…

I had a viewing with Shamiya Simpson at the Downend hub, She was very Proffesional, prompt and friendly. She was happy to answer any questions I had about the Property

Angus · 16 August 2024

Agent replied · 24 August 2024

Thank you, Angus. It's great to hear about your positive experience with Shamiya.

5/5

Trustpilot

Really good service from beginning to…

Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.

C.Harding · 26 August 2023

5/5

Trustpilot

Fantastic from start to finish

We used Andrews in Midsomer Norton to sell our property and they have been excellence from start to finish. All viewings were booked in with us in advance and we received feedback after every viewings. The property sold within the first few weeks and we completed twelve weeks later. The agents kept us informed of any issues that arose and chased up other parties along the chain to ensure things kept moving along.If you require a professional and reliable service, I would definitely recommend them.

Heather · 30 July 2023

5/5

Trustpilot

We've been helped through the process…

We've been helped through the process of renting our first home by Shannon Bird at the Downend branch, who made the whole process very straightforward; she was very swift to respond to emails and calls, and was lovely throughout!

BEthan · 28 February 2024

Agent replied · 12 June 2024

Hi Bethan, thank you for the review. Fantastic to see that Shannon has been so helpful and quick to respond to all your needs. We hope you are settled into your new home, thanks, Rhys.

5/5

Trustpilot

I've been with Andrews for over a year…

I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.

Ugonna · 4 June 2024

Agent replied · 12 June 2024

Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa

5/5

Trustpilot

Professional and wonderful!

Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.

Adriana · 26 July 2023

5/5

Trustpilot

Richard was so helpful

Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!

Lucy · 13 May 2024

Agent replied · 12 June 2024

Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys

5/5

Trustpilot

Highly recommend!

The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!

Marcia · 12 January 2024

Agent replied · 12 June 2024

Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.

5/5

Trustpilot

Andrews property group review

Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.

Morlyne · 20 February 2023

5/5

Trustpilot

Excellent property manager

My property manager Joseph Fairman is absolutely fantastic - he has an eye for detail and really makes sure that the property is properly looked after. I am very grateful to him.

Molly · 21 July 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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