Trusted Agent profile · Sutton-In-Ashfield
★★★★★
1,083 reviews across 2 platforms
Alfreton Road, Sutton-In-Ashfield, NG17 1JP
Gleeson Homes Midlands's office in Sutton-In-Ashfield, at Alfreton Road, is rated 3.7 out of 5 across 1,083 reviews on two platforms, including 15 Google reviews rated 3.0.
Every review we hold for the Sutton-In-Ashfield office, from every platform, shown as written. First names only.
1/5
TrustpilotWe do not recommend houses from…
We do not recommend houses from Glessson, they are delivered in an unfinished state, built quickly, not correctly! Lots of basic bugs, all beautifully before picking up the keys. After that, no contact, they promise it ends there, the two-year warranty is just a lie! A lot to write but why - watch out for them!!!!!
3/5
TrustpilotVery helpful
Very helpful, lovely sales team. Took good care of me and kept me informed every step
Thanks you for your kind words CatherineIts great to hear that our sales team have looked after you so well and have left a lasting positive impression on you!Kind regardsGleeson Homes
5/5
TrustpilotGrate customer service from kit today…
Grate customer service from kit today at Gleeson homes called me to give a emergency telephone number while lock down .This is my 2nd glesson home from Ashley and David sales to kit in head office and jack on site ( who sadly left) all my snags got done by jack very quickly had problem with shower Mb heating was out all problems delt with ...today was a nice touch of kit ..Thank you kit
1/5
TrustpilotStay clear of gleeson homes!
Stay clear of gleeson homes, full of cowboys, probably picked the “builders” up from the job centre and told them to do their best, weeks old houses are damp and mouldy the company are damaging pre existing houses purely to make a profit and refuse to fix thousands of pounds worth of damage they have caused, avoid at all costs.
5/5
TrustpilotGreat experience with Tina
Great experience with Tina Friendly, knowledgeable,Very helpful.Thank you 😊
Thank you for your review IsabellaWe really appreciate your kind works regarding your recent experience meeting our sales executive Tina.Thank you for taking the time to leave us your feedback.Kind RegardsGleeson Homes
4/5
TrustpilotNikita in the sales office at Calluna…
Nikita in the sales office at Calluna Grange can't be faulted but trying to get my heating fixed is another problem, follow up telephone calls didn't happen.
1/5
TrustpilotWorst house builders in the country by…
Worst house builders in the country by far!!! Absolute cowboysCan't believe they have the cheek to sign houses off the brickworks appalling even after repairs it's still terrible, snags are all apparently repaired but to an absolute appalling standard mould everywhere gardens are awfull nothing but kids building these houses PLEASE AVOID THEM DO NOT BUY!!!!!!!!!!
5/5
TrustpilotThe sales team is really helpful
The sales team is really helpful. All the staffs are really professional.
Thank you for your review ElvisYour kind words are really appreciated!Many thanksGleeson Homes
5/5
TrustpilotKaren wolley ,She was amazing and…
Karen wolley ,She was amazing and straight to the point and well detailed
Thank you for your review Damilare.We are pleased to hear how well our Sales Executive Karen is looking after you - please do not hesitate to call her should you need any further assistance.Kind RegardsGleeson Homes
5/5
TrustpilotMonarch green
Deborah Kirkland on the Monarch green site was very helpful and listened to what we needed for the start of the process for a new house 🏠
5/5
TrustpilotI am so pleased with the staff at…
I am so pleased with the staff at balderstone site especially jamie who has been so helpful, he was very approachable and made our journey so pleasant and stress free. Very friendly and supportive. Thankyou for all the help.
Hi Rehana. Thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
5/5
TrustpilotNo complaints whatsoever
No complaints whatsoever, from sales to builders, always happy to help.
Thank you for your reviewWe are pleased to hear youare happy with your Gleeson experience, and we will strive to ensure that continues in the futureKind RegardsGleeson Homes
5/5
TrustpilotWe Completed End of June 2019
We Completed End of June 2019, Carlisle Park have been so lovely, of course we had a couple of small snagging issues once moved in but they have immediately come out to fix them.We put the issue on Gleeson internet in the evening and by 9.30 the next morning they are arranging to come and sort it immediately. We would recommend any one to buy a home from Gleeson’s first class service all the way.
5/5
TrustpilotGreat service…
Great service from Josh H on the Rotherham site. Thanks 👍🏼
Thank you for your review AdamWe will be sure to pass this positive feedback vack to Josh!Kind RegardsGleeson Homes
5/5
TrustpilotHappy with the service
Happy with the serviceEvrything explained as should
Thank you for your review DanaWe are pleased to read that we have been able to explain all that you needed to know!Kind RegardsGleeson Homes
1/5
TrustpilotWhat a company…so we where waiting…
What a company…so we where waiting since summer for 6months for our plot to be available to reserve, and the day they were released it’s been sold out??? I don’t want to tell names of those unprofessional lady’s in the office but we very disappointed. Looks like you need to give extra cash to they pocket to be able to be the first to buy…
1/5
TrustpilotDISGUSTING SERVICE THESE PPL ARE…
DISGUSTING SERVICE THESE PPL ARE RUNNING A SCAM IF YOU HAVE SENSE SAVE A LITTLE BIT MORE BUY SOMEWHERE ELSE FROM A BETTER BUILDER YOU WILL LITERALLY BE LEFT IN THE FREEZING COLD.
Hi, I am sorry to hear about your experience you are having with Gleeson. Could you please email our customer care team with your full name, plot number and site. The email address is customercare@mjgleeson.com. The team will be able to assist you further with this matter. Thank you.
1/5
TrustpilotBuilding work still not resumed
Six weeks after the Prime Minster urged construction workers to resume and still no sign of activity on my house. According to the area sales manager “some trades people will return next week (29/07) House completion estimate pushed from June to November as earliest possible date. How can builders outdoors not return until the same week pubs and restaurants can open? Expect continual disappointment over dates if you buy with them
1/5
TrustpilotIf I could give a 0 I would!
Well where do I start Gleeson home build poor quality houses, once home owners move in they don’t give a damn about you! I have been having on going issues with my property since day 1 and I am still waiting for it to be rectified.
5/5
TrustpilotHappy with the service
Happy with the serviceVery fast
Thank you for your review ConduracheWe appreciate your feedback.Kind RegardsGleeson Homes
1/5
TrustpilotThis is worst new build company
This is worst new build company i have ever heard of. I would not recommend a house from this company to a rat in the sewer. I can’t believe how badly I have been screwed over, I never thought this would happen to me and it has. If I could this 0 stars I would.
1/5
TrustpilotHorrendous experience buying our first…
Horrendous experience buying our first home. As soon as you pay the deposit to reserve a plot they stop caring. The house is poorly made, an independent snagger found 159 faults on day one. Gleeson often take 4 +months to “repair” the problems, don’t give you products you paid for and are generally useless
5/5
TrustpilotVisited Sutton Heights
Visited Sutton Heights to look at the show homes.Very helpful team member Adam talked us through everything.Very knowledgeable shame the size of the homes werent suitable for our family.
Hi Theresa, thank you for your review. We will make sure your lovely comments are passed over to Adam! We hope you find your dream home. Regards
5/5
TrustpilotPlot 56 Hays Park
Reserving our new build was straightforward, Sarah and Mitch at Hays Park took us through the process, explaining and answering questions.Very professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Gleeson Homes Midlands's Sutton-In-Ashfield office has 1,083 reviews across two platforms: 15 on Google, 1,068 on Trustpilot (across the whole business).
Gleeson Homes Midlands Sutton-In-Ashfield is rated 3.7 out of 5 across all 1,083 reviews, and 3.0 out of 5 on Google from 15 reviews.
Gleeson Homes Midlands Sutton-In-Ashfield, Alfreton Road, Sutton-In-Ashfield, NG17 1JP.
