Every review we hold for the Sutton-In-Ashfield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDISGUSTING SERVICE THESE PPL ARE…
DISGUSTING SERVICE THESE PPL ARE RUNNING A SCAM IF YOU HAVE SENSE SAVE A LITTLE BIT MORE BUY SOMEWHERE ELSE FROM A BETTER BUILDER YOU WILL LITERALLY BE LEFT IN THE FREEZING COLD.
King · 3 November 2021
Agent replied · 13 June 2024
Hi, I am sorry to hear about your experience you are having with Gleeson. Could you please email our customer care team with your full name, plot number and site. The email address is customercare@mjgleeson.com. The team will be able to assist you further with this matter. Thank you.
★★★★★ 1/5
TrustpilotBuilding work still not resumed
Six weeks after the Prime Minster urged construction workers to resume and still no sign of activity on my house. According to the area sales manager “some trades people will return next week (29/07) House completion estimate pushed from June to November as earliest possible date. How can builders outdoors not return until the same week pubs and restaurants can open? Expect continual disappointment over dates if you buy with them
Emma · 24 June 2020
★★★★★ 1/5
TrustpilotIf I could give a 0 I would!
Well where do I start Gleeson home build poor quality houses, once home owners move in they don’t give a damn about you! I have been having on going issues with my property since day 1 and I am still waiting for it to be rectified.
Kayley · 2 October 2023
★★★★★ 5/5
TrustpilotHappy with the service
Happy with the serviceVery fast
Condurache · 14 April 2024
Agent replied · 13 June 2024
Thank you for your review ConduracheWe appreciate your feedback.Kind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotThis is worst new build company
This is worst new build company i have ever heard of. I would not recommend a house from this company to a rat in the sewer. I can’t believe how badly I have been screwed over, I never thought this would happen to me and it has. If I could this 0 stars I would.
Lewis · 26 November 2022
★★★★★ 1/5
TrustpilotHorrendous experience buying our first…
Horrendous experience buying our first home. As soon as you pay the deposit to reserve a plot they stop caring. The house is poorly made, an independent snagger found 159 faults on day one. Gleeson often take 4 +months to “repair” the problems, don’t give you products you paid for and are generally useless
Hannah-Beth · 28 December 2022
★★★★★ 5/5
TrustpilotVisited Sutton Heights
Visited Sutton Heights to look at the show homes.Very helpful team member Adam talked us through everything.Very knowledgeable shame the size of the homes werent suitable for our family.
Theresa · 25 January 2022
Agent replied · 13 June 2024
Hi Theresa, thank you for your review. We will make sure your lovely comments are passed over to Adam! We hope you find your dream home. Regards
★★★★★ 5/5
TrustpilotWe love our Gleeson home
We love our Gleeson home! We've been in our home now for over a year and a half. Any issues have been rectified quickly and we have had a really positive experience with Gleeson.
Abbie · 18 February 2021
Agent replied · 13 June 2024
Hi Abbie, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 5/5
TrustpilotPlot 56 Hays Park
Reserving our new build was straightforward, Sarah and Mitch at Hays Park took us through the process, explaining and answering questions.Very professional.
David · 19 November 2024
★★★★★ 5/5
TrustpilotWe have lived in a Tyrone for 4 years…
We have lived in a Tyrone for 4 years and have had minimal issues. The snags we had at the beginning were dealt with by personnel on site
Hayley · 4 March 2022
Agent replied · 13 June 2024
Hi Hayley, thank you for your review. We are pleased to hear you are happy with your experience and home buying journey. Regards
★★★★★ 1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting poor customer service only intreasted on get bonus
Nic · 4 November 2023
Agent replied · 13 June 2024
Hi Nic,Thank you for your review.Please could you email customercare@mjgleeson with some more details regarding your issues so that we can investigate further?Please can you ensure you quote your plot number and development.Kind RegardsGleeson Homes
★★★★★ 2/5
TrustpilotQuality of the house is really bad if…
Quality of the house is really bad if you close the door floor shaking, walls are very thin,very poor construction.I wouldn't recommend it.!!!!
Justyna · 28 October 2024
★★★★★ 5/5
TrustpilotGleeson house fantastic
Gleeson house fantastic. Purchased "The Cork" at Carlisle Park. The house is really warm and gas/electric much cheaper than my old house in Derbyshire. Really pleased....well done Gleeson.
DAVID · 17 January 2022
Agent replied · 13 June 2024
Hi David, thank you very much for your review. We love to hear about our customers experiences and their home buying journey. We are happy you love your new home!
★★★★★ 5/5
TrustpilotTina Walker - Excellent Service
Appointment booked for 02/11/24. Very good attentive service from Tina, knowledgable and understanding. A credit to the business. Left feeling very informed.
Adam · 2 November 2024
★★★★★ 1/5
TrustpilotMade an absolute bodge job out the…
Made an absolute bodge job out the front of my house digging up a hole to make a light connection!Dispite several complaints and messages/emails asking them when they are going to sort it out and tidy up the mess they have left, I just get ignored!Quick to take your money and demand people "cut their grass", yet when shoe is on the other foot - they ain't interested.Be cautious!
James · 8 November 2019
★★★★★ 5/5
TrustpilotI am very happy of the outcome as a…
I am very happy of the outcome as a first time buyer. We got our house at Rosebank Meadows in Huyton, the staff were very helpful and accommodating.
Weng · 27 December 2021
Agent replied · 13 June 2024
Hi, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 1/5
TrustpilotFull of empty promises gleeson homes
Full of empty promises gleeson homes. So many problems with our new build, gleeson builders and the customer service team tell you they will put things right then just ignore you.
Dean · 17 May 2021
Agent replied · 13 June 2024
Hi Dean, I am sorry to hear about the experience you are having with Gleeson. I have passed your details over to our customer care department and someone will be in contact shortly. Thank you.
★★★★★ 2/5
TrustpilotSame in whitchurch shropshire ,absolute…
Same in whitchurch shropshire ,absolute disgraceful company.Been told that they try to drag out the snagging for two years so it's not their problem anymore.
Mike · 4 September 2024
★★★★★ 1/5
TrustpilotAVOID GLEESON
Absolutely horrific disgusting after sales care. Once you have legally completed they do not care about any issues that they promised to fix. Our entire street is in the same boat. Several issues logged on my gleeson but they never commit to sorting any of the issues. Customer service continuously fobbing us off and contradicting themselves. Its disgusting. DO NOT WASTE YOUR TIME OR MONEY!!! AVOID
Claire · 1 April 2020
★★★★★ 1/5
TrustpilotNO BUILDING REGULATIONS CERTIFICATE
No building regulations certificate issued 8 months after completion. Gleeson denying wrong doing all though breached their own contract!!! Ceilings collapsing. Roof tiles not secured. Mould in loft & on windows. All flooring uneven. Do not buy a house from these cowboys! The reviews don’t lie…. Unlike Gleeson.
Louise · 22 February 2023
★★★★★ 1/5
TrustpilotGardens still not completed on…
Gardens still not completed on Northbeck, they just lie and say next week but never turn up, stay away from them, even though I have rang them so many times but they just ignore you, they so busy with the show homes that they forget about the work that already needs doing
Xxx · 8 September 2022
★★★★★ 5/5
TrustpilotGlad with my recent purchase
I understand the bad reviews but I am glad with my recent purchase. No issues at the moment. Sales and onsite engineer are always helpful.
Ian · 30 October 2021
Agent replied · 13 June 2024
Hi Ian, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 1/5
TrustpilotBe warned
We purchased a property in Lancashire and had nothing but problems. In the end we got new build surveys in to conduct a full survey they highlighted issues I and around the problems. Insulation missing, problems with the roof layout (Span) and loads more. I thought these houses was checked with the NHBC. We did get the NHBC involved and they fixed all the problems.
AirbusA380 · 13 August 2019
★★★★★ 5/5
TrustpilotPerfect for first time buyers!
Pleased with our purchase, the house is excellent value for money. Plenty of options to choose from and a wide variety of buying options
Tom · 22 November 2021
Agent replied · 13 June 2024
Hi Tom, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
