Every review we hold for the Sutterton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBeen in our house almost 5 years any…
Been in our house almost 5 years any snags we have had gleesons have been exallant we bought off sue after a night camping out for our plot then sharon wilson was our point of contact sharon has been brilliant to deal with the site at canal walk is like being in the country best decision we made as a family was to move on to canal walk sharon thanks for everything
Olivia · 14 February 2024
Agent replied · 13 June 2024
Thank you for your review OliviaIt is fantastic to read how after 5 years you are still delighted with your Gleeson Home, and the service that the sales and site team have provided.Thank you for your feedback, and may we wish you many more happy years in your home!Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotI am very pleased with my house
I am very pleased with my house , as a first time buyer Gleeson offers affordable prices for their homes . There were minor defects which were eventually sorted out promptly by the builders on site . So far so good , hopefully I will not come across any more defects .
Sam · 15 February 2021
Agent replied · 13 June 2024
Hi Sam, Thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 4/5
TrustpilotMoorside Place, Carlisle
The sales executive we dealt with, Naomi Bell - couldn’t fault her. Although we did not end up purchasing from Gleeson, the process of viewing the show home and discussing our options was very smooth, down to her attentiveness and communication. Only reason this isn’t 5*is because we didn’t go through with the property, so can’t speak for that aspect. Other than that, great all round!
Darryl · 20 May 2024
Agent replied · 13 June 2024
Thank you for your review DarrylWe appreciuate your feedback on your recent Gleeson experience, even though at this point you did not proceed to purchase.Please do not hesitate to reach out to Naomi if there is anything at all we can do to assist in the future.Kind RegardsGleeson Homes.
★★★★★ 5/5
TrustpilotMauricia's been excellent.
So far I have nothing but praise for my Gleeson experience. Mauricia has been so helpful & informative, which has been brilliant for a first time buyer like myself. I look forward to the rest of the journey as I'm sure things will continue in this manner. Thank you.
Paula · 26 June 2021
Agent replied · 13 June 2024
Hi Paula, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.
★★★★★ 5/5
TrustpilotFirst home purchase with Gleeson
I’m super excited about our new home, we completed yesterday and received our keys. Excellent customer service and updates received from Mauricia, the team were all good. The timing was kept, I’m so in love with the house. Thanks to the team for all their hard-work to make this dream come true.
Bisurlah · 20 December 2025
★★★★★ 5/5
TrustpilotI was in Acklam Garden and Jackie is…
I was in Acklam Garden and Jackie is very helpful! She supported me through the process and very friendly!
Jakia · 21 April 2024
Agent replied · 13 June 2024
Thank you for your review JakiaWe really appreciate you sharing your kind words regarding the service provided by our Sales Executive Jackie at our Acklam Gardens development.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe are currently buying a property from…
We are currently buying a property from Gleeson’s Home Development at Middletone Meadows and Jane has been an amazing help even when we called on the off chance that she would be free.Thank You for the continued support and help Jane.Lisa Benton and Andrew Purvis.
Lisa · 30 January 2022
Agent replied · 13 June 2024
Hi Lisa, thank you very much for your review. We love to hear about our customers experiences and their home buying journey. We hope you love your new home when you move in. Regards
★★★★★ 5/5
TrustpilotI love the attention given to me from…
I love the attention given to me from start to finish. It made me feel welcomed and confident that my needs will be cared for. It was customer relationship at it's best. Jakie in Aklam Gardens office was very instrumental through out the entire process. She was always eager to clear our doubts and concerns. Her customer relation was top quality. She made us stay.
Solomon · 18 May 2024
Agent replied · 13 June 2024
Thank you for your review SolomonIts fantastic to read how our team at Aklam Gardens have made you feel, and that they have supported you throughout your purchase journey.We really appreciate you taking the time to share this feedback with usKind RegardsGleeson Homes
★★★★★ 1/5
TrustpilotMore empty promises week 342… joys of Gleesons
I posted a review a couple of weeks ago about the absolute rubbish non existent customer service and quality of Gleeson new builds. My review highlighted the fact we had been left with a major security issue at the back of the house. I feel compelled to write another review as this security issue has still not been fixed and we have been advised that the best solution for the time being is to tie the door closed, I’m not sure how that is security but trying to get in contact with Gleesons is like asking for a gold coin. If you want to buy a new build house… don’t buy from Gleesons. You do all the running around and chasing of company’s, be prepared to ring over 35 times to customer service and still get no where. And to finish off, whoever, replies to these reviews please don’t reply to this one as your response of, someone from customer service will be in contact is utter rubbish and another one of your lies. Let’s be honest you have our money so your job is done in your eyes!
Amy · 23 June 2021
★★★★★ 5/5
TrustpilotSupportive, Friendly and a lovely Home
We found our experience with Gleeson Homes to be really positive. Zara helped us with our journey, she was incredibly friendly and supportive throughout the whole experience. She kept us updated, answered all our silly questions and made move in day really special. The house had a few imperfections, but they were dealt with quickly, the workmen on site are so friendly and really helpful. We love our new home!
Cara · 3 February 2024
Agent replied · 13 June 2024
Thank you for your review CaraThanks you for your feedback relating to the service that Zara has provided to you during your Gleeson journey.It is to be expected to find one or two minor snagging issues, but its also great to hear that the site team have reacted quickly to resolve these, and that you love your new home!Thnk you for taking the time to leave this feedback.Kind RegardsGleeson Homes
★★★★★ 4/5
TrustpilotPetersmith Parks
Moving into a new home is always exciting. I met with few challenges where minor repairs required attending. Alex at site office and Rod who is site manager were wonderful individuals who have taken personal care and time to make sure I am comfortable during settling down into new home and have attended everything required in time. Overall good experience. Hope to receive similar experience in future from Gleeson and Team
Manish · 31 December 2023
Agent replied · 13 June 2024
Thank you for your recent review Manish.We share your excitement at you moving into your new home, and we are pleased to read that the post-completion service from both Alex and our site manager Rod has met your expectations.You can be sure that we will be working hard to ensure that this continues in the future.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotShelly and Sue at Rhodes Point were…
Shelly and Sue at Rhodes Point were accommodating and very helpful. Gave me more than enough information to take away and read.
SJ · 21 January 2024
Agent replied · 13 June 2024
Thank you for your reviewWe are pleased that Sue & Shelly were so accomodating and were able to provide you with all the information you needed.We look forward to seeing you again soon!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotMy partner and I are currently going…
My partner and I are currently going through the process of buying our first home with Gleeson and couldn't recommend it enough. Our sales representative Julie at Greencroft View, Stanley has been nothing but super helpful, kind and has provided us with plenty information to help with the process. We're both very pleased with the process so far and look forward for what's to come - thank you :)
Ellie · 17 November 2022
★★★★★ 5/5
TrustpilotWe have just recently completed buying…
We have just recently completed buying our first home with Gleesons, Alex, the sales executive was paramount in ensuring that the move went well and that the house was exactly how we wanted it. Nothing was too much trouble and she put our mind at ease through the whole process, answering all our questions and facilitation all our visits to the house ahead of our moving in day!
Lauren · 24 June 2025
★★★★★ 5/5
TrustpilotThank you Jackie for your entire…
Thank you Jachie for your entire support with our reservation at Ackalm Gardens.
Sanu · 4 July 2024
Agent replied · 24 August 2024
Thank you for your review SanuYour comments are very much appreciated!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJackie is a fantastic personnel who…
Jackie is a fantastic personnel who really supported with the acquisition of my home
Kwadwo · 7 June 2024
Agent replied · 13 June 2024
Thank you for your review KwadwoWe really appreciate your kind wordsKind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotJust to put it out there
Just to put it out there, We have been looking at the new housing by (Gleeson) from Abby Town to Whitehaven Cumbria. Julie Beck, we have met a couple of times and at different locations. From a Sales background, my partner and I have found Julie to be a supportive, very informative & accommodating salesperson, although we have yet to commit.Hopefully speak again soon JulieBRColin & Susan
Colin · 21 February 2024
Agent replied · 13 June 2024
Thank you for your review Colin and SusanWe are delighted to hear how well Julie has looked after you regarding your initial enquiry with us as you search for your next new home search.We hope you were impressed during your visit, and we would be thrilled if you chose a Gleeson Home for your next move!We look forward to helping you make the right choice for you.Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotWe have just completed on our new home
We have just completed on our new home, and the level of service we received from start to finish was absolutely brilliant.
Customer · 18 July 2026
★★★★★ 5/5
TrustpilotWe’ve had a great experience with…
We’ve had a great experience with Gleeson! Very minimal issues with our first home at Sutton Heights, and any issues we did notice were already picked up on by Ian, the site manager, who seems to take real pride in the homes which is lovely. Richaella and Sean have been very helpful as well throughout the buying process. Can’t complain at all!
Lauren · 22 May 2024
Agent replied · 13 June 2024
Thank you for your review LaurenWe are delighted to read that you have had such a positive Gleeson experience with your first new home.To read that you have had great support from sales during your sales journey, and our site team post completion is fantastic to hear.Thank you for taking the time to leave us this feedback - we really do appreciate it!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotBrilliant
We reserved our plot and Deborah has been so helpful and explained everything to us and what to expect.
Mrs · 10 February 2024
Agent replied · 13 June 2024
Thank you for your review Mr & Mrs SnowWe will be sure to pass on your kind words to Deborah who will be delighted!Kind RegardsGleeson Homes
★★★★★ 5/5
TrustpilotVery happy
We cannot fault Gleeson! They have been fantastic with us! We have a 4 bed house on Canal Walk Development. The house is absolutely lovely. The sales/support team have remained great and consistent throughout. The building team are also great. There were only a a couple of snags and they were quickly resolved. A couple more small things have popped up, but they’ve been straight round to sort them. We are very happy in our new home; it’s perfect for our little family to grow up in, with an amazing sized garden for a new build and we only have good things to say about our house and the whole Gleeson team! So thank you!
Mrs · 28 October 2020
★★★★★ 5/5
TrustpilotNice Home with a Great Price
I have a new Gleeson Home at MacDonald Park. I'm extremely happy with the new home. From the day 1 when I visited the showroom, then choose my dream house, till now completion and get the keys, those sales staff are very helpful and responsible. I was kept inform the construction stages of my property, even during the lock down period.On the day of final checking, I had prepared some A4 paper to write down the defects, but at last, I didn't need to use it. Only 2 minor defects were found. The site manager fixed them all on the following days.The site manager is experience with patient to explain everything of my house in details. The sales lady Madam Sue is good, friendly and helpful.Perhaps, you may read many different reviews saying how bad Gleeson was. But you must browse the instagram, then you knows there are lots of happy faces whom with a Gleeson home. At least, you should visit the site and talk to those home owners, you know the facts. Finally, I must say thank you to Gleeson Home. They build the affordable nice new homes so that I can be one of the home owner.
Kenny · 4 October 2020
★★★★★ 4/5
TrustpilotRainsborough Park, Knottingley
Very smooth process of purchasing a 3 bedroom Lisburn at Rainsborough Park. Sales rep Sharon was amazing at responding quickly and answering questions that we had.Would recommend Gleeson as the houses are really lovely. Excited to move in!
Zaneta · 1 July 2022
Agent replied · 13 June 2024
Hi Zaneta, thank you for your review. We are pleased to hear you had a good experience at Rainsborough Park and the service you received from Sharon. We hope you love your new home when you move in. Regards
★★★★★ 4/5
TrustpilotI recently visited the show homes at…
I recently visited the show homes at Willington. The sales lady Deborah was very helpful and informative.
Pamela · 8 March 2024
Agent replied · 13 June 2024
Thank you for your review PamelaYour feedback is really appreciated, and we hope to see you again soon.Kind RegardsGleeson Homes
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