Trusted Agent profile · Surrey
★★★★★
220 reviews across 1 platform
244 - 246 High Street, Guildford, Surrey, GU1 3JF
Savills Lettings's office in Surrey, at 244 - 246 High Street, is rated 4.8 out of 5 across 220 reviews on 1 platform, including 220 Google reviews rated 4.8.
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
5/5
GoogleGeorge has been brilliant throughout the whole process of renting our property. He was prompt and professional. Great service!
Thank you for taking the time to write a review, Georgina. I am pleased to hear George has been on hand to assist with your tenancy. Wishing you all the best in your new home. Best wishes, Laura Lane - Regional Lettings Director
5/5
GoogleGeorge Duff helped us in securing our rental and we had a great experience from start to finish. Paperwork was handled seamlessly and the property was ready as agreed. He was very proactive, knowledgeable and provided a solution to almost every hurdle we encountered along the way. We couldn’t be happier. Thank you George and team for your support. We highly recommend Savills Guildford.
Thank you for taking the time to leave a great 5* review for George and the team at Guildford. I am pleased you received such a positive service. Best Wishes, Laura Lane - Lettings Director
5/5
GoogleSelling my late mum's house took some time, but Savill's were reassuring and unpushy from the start which, given the circumstances, was very welcome. I mainly dealt with Ed Tighe at the Guildford office who was very much a human being!
Thank you for your thoughtful review. We’re so pleased Ed and the team could support you through the sale during such a difficult time. Your kind words mean a great deal to us. With best regards, Simon Ashwell - Regional Director.
5/5
GoogleThe team at Savills in Guildford led by Ed & Alastair took a remarkably proactive approach and worked enthusiastically with their contacts, resolving challenges and achieving a very successful sale under difficult circumstances. Excellent agents, pleasure to do business with and would highly recommend.
Thank you for your kind words Anne-Marie. I'm so pleased to hear Ed and Alastair were able to help with your sale. I will pass on your feedback, they will be delighted. With best regards, Simon Ashwell - Regional Director.
5/5
GoogleRachel (Dann) and I (Tom) have recently secured a new rental in Shamley Green. This is through George Duff who has been superb from start to finish. From an initial enquiry into another property he has helped find something more suitable to our needs as a family. He helped us to get a great feel for the house and then guided us very professionally through the process once an offer was made and then accepted. We are excited about our move as a family and we owe a huge thanks to George for this!
Thanks to you both for your 5* Google review. It's always great to hear about good service and in this particular review, the service offered by my colleague George Duff. Thanks so much for taking the time to submit this review. Stuart Small, Head of Lettings Cluster
5/5
GoogleMatthew at Savills was a pleasure to work with. He made what can be a hugely stressful process, as smooth as possible while being friendly, approachable and a consummate professional. We know he did his best to be fair and transparent with us throughout and we're very grateful for that. We've already recommended him to friends who are considering a move to Guildford. Thank you Matthew!PositiveResponsiveness, Quality, Professionalism, Value
Dear Candice, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
5/5
GoogleWe worked with Lee Shipp on the purchase of a new house in Surrey. He was a pleasure to work with from the first viewing until completion and was on hand throughout to ensure the process ran as smoothly as possible. Would happily work with Lee and Savills again on any future property purchase or sale.
Thank you for your kind words and for taking the time to post a review Richard. I’m delighted you are pleased and that Lee and the team were able to achieve such a successful outcome on your behalf. With best regards, Simon Ashwell - Head of Region
5/5
GoogleMatt (and the whole Savills team) delivered an exceptional service under difficult and time pressured circumstances. Matt remained incredibly professional throughout the process, and was accessible whenever called upon always with the answers. A huge thanks to Matt and the wider Savills team, I am looking forward to working together again in the near future.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance Rupert. I am delighted your experience of Savills was such a positive one and we look forward to working with you again in the future. With best regards, Simon Ashwell - Head of Region
5/5
GoogleMy partner and myself just recently leased a property from Savills Guildford, and George Duff went above and beyond for us. Moving right across the country and us both being self-employed is never easy, but George really made the whole process as smooth as possible, and was very understanding and patient with our requirements.
Thank you for taking the time to provide us with kind feedback Douglas, it is much appreciated. I am so pleased your experience with Savills was so positive and that we were able to help you. Best Wishes, Laura Lane - Lettings Director
5/5
GoogleWe bought a house through Savills Guildford. Ed was a massive support in getting the purchase done. Always responsive to phone calls and emails. Nothing was too much trouble Excellent service
Thank you for your lovely review. We’re delighted to hear Ed was such a support throughout your purchase and that you received excellent service. Wishing you all the best in your new home! With best regards, Simon Ashwell - Regional Director.
5/5
GoogleI have used Savills Guildford to sell 3 properties in the Guildford area over the last 3 years. My involvement has been as a trustee of two different trusts. I have nothing but praise for the advice and help from Savills I have received leading to successful sales.
Thank you for your review Michael. I am glad to hear you were impressed by our services and we were able to help you with those three properties. I will pass your feedback along to the Guildford team. With best regards, Simon Ashwell - Regional Director
5/5
GoogleI bought a property through the Savills Guildford office in late Summer. As a first time buyer, and at a time of high demand in the Guildford market, I was very grateful for the advice, professionalism, guidance and support of Matthew Smith who handled my transaction from viewing to completion. I thoroughly recommend Matthew for his knowledge, communication and tact.PositiveResponsiveness, Quality, Professionalism
Dear James, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. Paul Jarman, Head of Home Counties
5/5
Google10/10 service. Louis was excellent throughout my property search. I can't thank him enough. …
Fantastic feedback to read, Charlie. Thank you for taking the time to write such great words about Louis. Best Wishes, Laura Lane - Regional Lettings Director
5/5
GoogleExcellent service from the start from Savills, specifically from Louis. Great communication and frequent updates throughout the process. Louis made what could be a stressful time seamless and for that I’m very thankful. Couldn’t recommend enough.
Dear Mitch, We are so pleased that you are happy with your experience with the team in Guildford. I will pass on your feedback to Louis, he will be so pleased. Best wishes Laura Lane, Regional Director
5/5
GoogleWe worked with Matthew Addison Smith on the purchase of a new house in Guildford. Matthew was very responsible on the whole process; from the first viewing until completion and was on hand throughout to ensure the process ran smoothly. Will recommend Matthew and Savills to friends for property purchase.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance Stella. I am delighted your experience of Savills was such a positive one! With best regards, Simon Ashwell - Head of Region
5/5
GoogleMatthew and James were brilliantly helpful - right through from informing us promptly as the property came to market, to their extensive knowledge of the street and surroundings, to answering all our questions really promptly, to allowing us multiple visits as we worked things through. We’ve made it from first viewing to completion in two months. We are very grateful.
Dear Anna, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties
5/5
GoogleThink Rental - think Savills -think George Having never rented a property before, George made the process easy, understandable George was helpful at every turn and always proactive, keeping us one step ahead at every turn. Cannot recommend Savills and specifically, George enough, for his friendly and professional guidance.
Thank you so much for leaving such a kind 5* google review. Feedback is always appreciated. I am so pleased your experience with Savills was a positive one. Best Wishes - Laura Lane, Regional Director
5/5
GoogleProfessional and personal service throughout the buying process. Immediate responses at all points. The viewing was unpressured and informative. Proactively kept us advised of all developments as they fell due. Ed Tighe in particular is a credit to Savills in all respects. Recommended without hesitation.
Thank you for taking the time to post a review Barry. I'm delighted that Ed was able to achieve a successful outcome for you and that he exceeded your expectations. With best regards, Simon Ashwell - Head of Region
5/5
GoogleWe have just bought our new build property through Savills. I can’t praise Harvey enough for his tenacity in getting this purchase over the line. We had a very tricky chain, with lots of problems to overcome. Harvey was in almost daily contact with everyone in the chain, and he was very proactive in suggesting solutions to all the problems encountered. He never gave up - after nearly 6 months we finally got there. Thank you Harvey for all your hard work, persistence and sheer doggedness in getting this done!
5/5
GoogleI am thrilled with Savills Lettings Guildford in securing a 24 months rental for our home. Louis was instrumental in pushing the rental through in 2 weeks! Thank you!
Thank you for the great feedback, Lena. I am pleased to hear Louis has delivered for you on this tenancy. Wishing you all the best with your Tenant. Best Wishes, Laura Lane - Regional Lettings Director
5/5
GoogleLouis provided a great service for us moving to a new area - a really attentive and friendly professional, he made the whole process a lot easier than expected. Thanks Louis and team!
It's great feedback to hear about Louis & the team, Helena. I am pleased to hear Louis delivered the service you deserved. Welcome to the area and best wishes in your home. Best Wishes, Laura Lane - Regional Lettings Director
5/5
GoogleGeorge at Savills Guilford was instrumental in helping us find a home to move into. From the first time we spoke, right up to the move in and beyond, he was courteous, extremely helpful and made us feel like he really wanted to help us find the right property. I would not hesitate to recommend him and the Savills team.PositiveProfessionalism
William, what a great review! Thanks for taking the time to provide George and the Lettings team with this testimonial. We hope you enjoy your new home. Best wishes, Stuart Small (Director, Head of Lettings Cluster)
5/5
GoogleWe have been helped by Matthew who was a calm and supportive presence during what was quite a challenging move. He was helpful and responsive throughout which we were very grateful for! Thank you Matthew!!!
Thank you for your review Maria, glad to hear that Matthew was a superstar for you. We hope you are settling in well to your new home. With best regards, Simon Ashwell - Regional Director
5/5
GoogleMatthew at Savills is a consummate professional and an absolute pleasure to work with. Be prepared to expect something far different from the typical estate agent. Over a 4 month period Matthew excelled at informed communication and responsiveness as well as demonstrating emotional intelligence and empathy. I highly recommend Matthew A+++++PositiveProfessionalism
Dear Martin, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Savills Lettings's Surrey office has 220 reviews across 1 platform: 220 on Google.
Savills Lettings Surrey is rated 4.8 out of 5 across all 220 reviews, and 4.8 out of 5 on Google from 220 reviews.
Savills Lettings Surrey, 244 - 246 High Street, Guildford, Surrey, GU1 3JF.
