1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Trusted Agent profile
John D Wood and Co Sales reviews
★★★★★
315 reviews across 2 platforms
7 Baker Street, Weybridge, Surrey KT13 8AF
John D Wood and Co Sales's Surrey office at 7 Baker Street is rated 3.8 out of 5 across 315 reviews on two platforms, including 115 Google reviews rated 4.6. The 200 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleWe were very happy with the service from John D Wood, led by Adrian who found us a wonderful house and helped us get the transaction done easily. If we were to move again, we'd use John D Wood again in a heartbeat.
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleI found Victoria to be most helpful and pleasant at all times and may I say very patient at times when due to the stress of our flooding situation I was to say the least a bit irate.
5/5
GoogleJack handled our case with professionalism, speed and a smile. In the London rental market his honesty and genuine approach instilled confidence and was refreshing. There aren't too many appropriate compliments he doesn't qualify for.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
4/5
TrustpilotGreat local knowledge
Just spoken with Umar who was very helpful and knew the location inside out. This initial conversation has given me confidence and would definitely use again.
5/5
TrustpilotHave had a really good experience in…
Have had a really good experience in terms of buying and selling from John D Wood / Battersea. Would highly recommend
5/5
GoogleFantastic service, we are very happy we decided to go with John D Wood. Jack has helped us secure a lovely home and managed our family superbly.
1/5
TrustpilotWish there was lower rating
Wish there was lower rating . Worst in the industry.
1/5
Trustpilotabsolutely awful real estate agents
absolutely awful real estate agents. had a painful tenancy term. not returning my deposit. terrible people to deal with
5/5
TrustpilotDynamic
Dynamic, friendly & forward thinking agent - pleasure to work with
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Sales
How many reviews does John D Wood and Co Sales have?
John D Wood and Co Sales's Surrey office has 315 reviews across two platforms: 115 on Google, 200 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood and Co Sales's rating?
John D Wood and Co Sales is rated 3.8 out of 5 across all 315 reviews, and 4.6 out of 5 on Google from 115 reviews, checked 9 October 2026.
Where is John D Wood and Co Sales's Surrey office?
John D Wood and Co Sales, 7 Baker Street, Weybridge, Surrey KT13 8AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.