5/5
GoogleVery good support, being a foreigner in my rental process in the UK, JDW staff were great and nothing was left unattended, special thanks to James.
Trusted Agent profile
John D Wood and Co Sales reviews
★★★★★
315 reviews across 2 platforms
7 Baker Street, Weybridge, Surrey KT13 8AF
John D Wood and Co Sales's Surrey office at 7 Baker Street is rated 3.8 out of 5 across 315 reviews on two platforms, including 115 Google reviews rated 4.6. The 200 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
Google5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
GoogleThomas Barham and his collegues acted in the most professional manner in the succesful sale of our propertyand we would have no hesitation in either using them or recomending their services to other sellers.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you for your brilliant comments and 5* review! I will make sure your kind words are made known to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleExcellent estate Agent, Helpful and professional and actually worth their fee.
Agent replied · 20 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
GoogleGlowing reviews from my mother who has just sold her penthouse with JD Wood. Thank you for looking after her x
Agent replied · 20 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleLizzy in Weybridge was very helpful and efficient, she was lovely to work with and gave us great service.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
5/5
GoogleFabulous team at John D Wood Weybridge...all viewings conducted professionally....Danielle responded to our queries and enquiries so efficiently! Highly recommended!PositiveProfessionalism
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.Wai, in Oxford, was brilliant and kept in touch all the way through the process.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
GoogleAdrian has been fantastic with my purchase. Very helpful, professional and trustworthy.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleExceptional service received from start (Vince Dennington) to finish (Tom Barham and the wider team at the Weybridge office). Great level of communication, follow-up, and expertise. I would recommend them to anyone thinking of selling in the areaPositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about John D Wood and Co Sales
How many reviews does John D Wood and Co Sales have?
John D Wood and Co Sales's Surrey office has 315 reviews across two platforms: 115 on Google, 200 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is John D Wood and Co Sales's rating?
John D Wood and Co Sales is rated 3.8 out of 5 across all 315 reviews, and 4.6 out of 5 on Google from 115 reviews, checked 9 October 2026.
Where is John D Wood and Co Sales's Surrey office?
John D Wood and Co Sales, 7 Baker Street, Weybridge, Surrey KT13 8AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.