Gascoigne Pees Surrey reviews

★★★★★ 5/5

Google

THE BEST ESTATE AGENT EXPERIENCE WE HAVE EVER HAD and I don’t actually believe we would have exchanged on our dream home without them. I just want to share our journey to help everyone understand.. Our flat was on the market for over 18 month until Gascoigne Peas took over and we managed to get it sold in a couple of months. Firstly, our photos and all the description on our advert just massively out done any of our previous estate agents. Clearly put a lot more effort and care into our sale and didn’t just throw high valuations at us to get us to agree to use them. As everyone knows, buying and selling houses is one of the most stressful things ever, and was amazed at Gascoigne Peas commitment to helping us find our dream home didn’t just end with selling our flat for us. They were so invested in helping us and even when I was stressed and feeling the pressure of the chain falling about (I’m a bit of an overthinker) they were chasing up our solicitors for us, calling myself and my wife back and emailing us more promptly than anyone else involved. They didn’t really have to do all this and I honestly think we have Gascoigne Peas for getting our exchange over the line. Anyone else that is looking to sell and move house take my advice and dont go anywhere else. We learned a lot in our very long and stressful journey to our dream home. Go to this company before anyone else. Thank you again to Alex, Nigel and the team in Farnham. Can’t really thank you enough to be honest.

George · 14 June 2023

★★★★★ 5/5

Google

I spoke with Richard today to organise a viewing for a property weve been looking at, after fruitlessly trying to view several different places with different estate agent companies who couldnt book us in before the properties were let - thanks to Richard we got an appointment the same day! He was really friendly and helpful, and was on the phone after only about 2 rings! - youve made the whole experience so much easier and more hopeful than weve been able to have with any other estate agents! Thank you so much! :)

Jenny · 14 June 2023

★★★★★ 5/5

Google

I'm so massively happy that Molly and Madison at Gascoigne Pees Farnham were involved with my house sale. They were always consistently helpful, gracious, super-communicative and supportive in every way and I'd always highly recommend them to anyone. Genuinely the best experience throughout and I could not praise highly enough. Thank you to you both so much.

Johnny · 23 September 2024

★★★★★ 5/5

Google

Phoebe at Gascoigne-Pees was absolutely fantastic in helping to secure a new tenant while we were moving out of our rented house. She was incredibly friendly, warm, and professional throughout the whole process. Phoebe worked around our plans and made everything feel smooth and stress-free. We really appreciated her support and would highly recommend her!

Tom · 16 March 2026

★★★★★ 5/5

Google

Such a lovely agents, Richard was very helpful. Loved the dog biscuits well our dog did.

Vanessa · 16 December 2025

★★★★★ 5/5

Google

Phoebe was very professional and came across well

Austen · 16 February 2026

★★★★★ 5/5

Google

I have dealt with Simon Swanson from this agency in Farnham to get a rental property and his level of professionalism and attention to details is extraordinarily unmatched.Simon goes beyond the normal in ensuring that client's needs are met.He is an excellent communicator.Gascoigne-Pees Sales and Letting Agents Farnham is by far the best Agency I have seen.I will recommend them to anyone wishing to sale or rent a property especially Simon Swanson

Tinashe · 14 June 2023

★★★★★ 1/5

Google

Daniella has been wonderful helping us find our first place, made the whole process so much easier and enjoyable, thank you! Unfortunately since starting our tenancy Gascoine-Pees have been abysmal, 6 months in and they have still not removed the "To-Let" sign outside the property and communication is pretty much non-existant. A property inspection was arranged but Gascoine-Pees failed to notify us of this and feel that a text from a third-party is sufficient, when I tried to confirm this via their online portal there was no response, I finally had to call them and even then they would not give us a clear answer. Either way it is their legal obligation to make us aware and they have not done this. I would highly advise you not to use this company, they act solely in the interest of the landlord and have left us completely in the dark as tenants.PositiveProfessionalism

Tom · 14 June 2022

★★★★★ 5/5

Google

I have a great experience with the Gascoigne -pees team. Grace was so helpful in finding us a property which we are happy with for the start and being our first rental property.

Mboe · 6 April 2025

★★★★★ 5/5

Google

Madison has been fantastic! Madison and her colleague Molly have been incredibly supportive throughout the process of buying my first home. They really went above and beyond to help as much as they could, and I’m incredibly thankful for their patience from start to finish. Thank you both! :)

Oliver · 10 August 2024

★★★★★ 1/5

Trustpilot

Warning - avoid this company at all costs!!

Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.

Neeta · 10 August 2024

★★★★★ 5/5

Google

Alex and Freya at Gascoigne-Pees made buying our first house a simple process. They worked with us for viewings and contractor checks and helped us have clear dialogue with the vendor so the whole process was pretty smooth. Thank you both!

Yilma · 9 April 2026

★★★★★ 5/5

Trustpilot

Great service from Basingstoke branch

We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.

Chris · 16 October 2025

★★★★★ 5/5

Google

I had found a property already and it was through Gascoigne Pees. I sent them a text indicating I was interested in the place and sent it to them that day. Half an hour later Richard rang and we arranged to meet the next day. What a great chap he is, and the rest of the arrangements where through Gemma, a bonus! They where always professional and I don't think I could ask for a better team to help me through this, what I thought, was a daunting few weeks. Gemma and Richard made moving a real pleasure and I am more than extremely happy with how they handled things. I'd certainly recommend Gascoigne-Pees, professional, courteous and reliable. Full marks to them and to the team! Thankyou Gascoigne-Pees!!

Neil · 14 June 2021

★★★★★ 5/5

Trustpilot

Mel went above and beyond

Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI

Camille · 30 July 2025

★★★★★ 5/5

Google

Richard was an absolute gem! I needed helped with some documentation and he rose to the challenge and sent it over via email in 10 mins. Definitely a great add to that team. Keep up a the amazing work

Chanel · 2 October 2024

★★★★★ 5/5

Trustpilot

Fantastic, really recommend!!

I have a very good experience with this agency, I can't complain about anything, all issues and problems I had were resolved by the friendly and helpful agency staff, I would like especially to thank Grace from the Farnham branch for her quick communication and help🤗 I highly recommend Gascoinge Pees to future tenants! Thank you!!

Człowiek · 28 March 2025

★★★★★ 5/5

Trustpilot

Gascoigne-Pees Maidenhead gave us a…

Gascoigne-Pees Maidenhead gave us a fantastic service. After 40 years living in our home with memories of raising a family, my wife and I were dreading the day we decided to move. The team at Gascoigne-Pees guided us throughout the months of waiting and searching for that big move. We were treated with dignity and professionalism that finally paid off when we found our new home, being guided through the sometimes stressful processes of conveyencing.

Jean-Marc · 22 January 2026

★★★★★ 5/5

Google

Jack has been unbelievable helpful and has walked me through every step of renting a property in the UK. I recently immigrated and had no idea how it all works ,Jack took the time and today I have a house for my family and I to move into. I highly recommend not only Jack but Gascoigne-Pees to anyone wanting to rent a property. The entire team has been helpful and I'm truly grateful. A big thank you to all and thank you Jack.

Athanasios · 14 June 2020

★★★★★ 5/5

Google

Norbert was the agent when I’ve had the first viewing for a property and he was providing a high class service from start to finish, waiting for me as I was running a bit late, giving me directions and waiting for me with a big smile that relaxed us instantly; then offering all the help needed, advising what to do next, booking appointments with financial adviser and so on; thank you very much for a high class service Norbert!!

Alina · 14 June 2020

★★★★★ 5/5

Google

Richard in the lettings team is just brilliant. Knowledgeable, friendly, hard working, clear communicator, he has your back. He’s also a super manager… new employee Grace is developing well under his guidance too. She should be proud of herself and Richard should be proud of himself too. Recommended

Danny · 11 June 2025

★★★★★ 5/5

Trustpilot

Sarah was great

Sarah was great. Kept me in the loop.

Sabrina · 4 June 2026

★★★★★ 5/5

Google

Hi I’m Gabor I’m on the way to buy a house. I got two guys Mark and Norbert they are part of this team. I have to say a big Thanks for both of you guys because with out you I’m not sure to get there. You are very nice and helpful guys , thanks all your times when you made an answer for all my questions. You was always trying to find the best as possible for me. We didn’t meet personally yet but I did promise you we will!!! I wish all the best for both of you!!!

Kosa · 15 June 2019

★★★★★ 1/5

Trustpilot

Scammed by branch in Basingstoke, avoid them

These agents in Basingstoke pressured me into making a holding deposit after seeing a property that I was interested in. I provided all the details for reference checks. They later came back telling me that my employers declined giving a reference until my probation is ended which is no fault of mine. I have contacted my employers personally on more than one occasion to get this sorted out, but was not successful. This agency contacted me requesting for a guarantor and as a foreigner, I could not provide the needed guarantor (UK home owner with £44k annual salary). The next few hours, the property was back on the market without saying anything to me about my holding deposit. When I contacted them, they told me I have provided false and misleading information (failed reference checks) which was very shocking to me. Avoid them at all cost.

Ruth · 14 November 2025