Trusted Agent profile · Surrey

Barnard Marcus Surrey reviews

4.2

★★★★★ Great

232 reviews across 2 platforms

50 Lower Addiscombe Road, Croydon, Surrey, CR0 6AA

Barnard Marcus's office in Surrey, at 50 Lower Addiscombe Road, is rated 4.2 out of 5 across 232 reviews on two platforms, including 230 Google reviews rated 4.2.

Google logo

4.2 / 5

230

Reviews on Google

This office

Yell logo

3.0 / 5

2

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Surrey office, from every platform, shown as written. First names only.

1/5

Google

Worst estate agents I've ever dealt with. Polite to your face but telling lies constantly and exhibited threatening behaviour when I challenged them. These are some of the most unscrupulous people I have ever met. I would suspect that any positive reviews here have been written by them!

Smith · 14 June 2017

1/5

Google

Photographs of already sold properties are advertised as for sale

Adedeji · 13 June 2020

Agent replied · 12 June 2024

Hello, we are very sorry to hear that you believe the service of our Barnard Marcus team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@barnardmarcus.co.uk and we can look into this further for you.

5/5

Google

I recently took on a rented property via Barnard Marcus. My particular estate agent was charming; understood and was sympathetic to my needs; punctual and efficient. I got exactly what I wanted, and I even got a hug when I collected the keys! They are great.

Neal · 14 June 2018

5/5

Google

Our advisor was Jean Carlo and he was just amazing! Buying a house can be stressful but he supported us from start to finish! He explained the process brilliantly, reassured us constantly and was always on our side! HIGHLY recomend!

Samiat · 13 June 2020

5/5

Google

I let my property through this agent they found me a quality tenant extremely quickly. The communication is the best I have received from any agent I have rented my properties through and I have now allowed them to manage all 3 of my properties.

Morgan · 14 June 2017

5/5

Google

We have really struggled to find the right place to move, however Jasmin from Barnard Marcus did everything she possibly could to ensure we find the right property! I am very grateful for Barnard Marcus and Jasmin thank you so much !

Barbara · 14 June 2019

5/5

Google

Tavon came and validated my property, such an amazing service, would definitely recommend using them to anyone looking to let a property - ask for Tavon, he will take care of you. Thank you Barnard Marcus very enjoyable experience

Mauren · 14 June 2018

5/5

Google

Alex and Anton in lettings were very professional, helpful and very responsive. The turn around was quick and they were both very lovely, would recommend to anyone!

Laur · 13 June 2021

5/5

Google

I had a really good experience finding a property through this agent. I was very pleased with the support and advice that was given too me by this great lettings team! Thank you very much.

Jazz · 14 June 2017

5/5

Google

Excellent service from Diana she was very helpful, understanding and very professional. Would use again thank you so much for your support.PositiveResponsiveness, Professionalism

Tx · 9 December 2021

5/5

Google

Perfect service especially from Dayna, from start to finish...

John · 16 April 2023

5/5

Google

Excellent service from Diana she was very helpful, understanding and very professional. Would use again thank you so much for your support.PositiveResponsiveness, Professionalism

Toneka · 13 June 2021

1/5

Google

Staff are rude and not very helpful

Flexx · 16 April 2023

5/5

Google

Very prompt to acknowledge my request and the team, specially Ashley A have been very efficient and professional.PositiveResponsiveness, Quality, Professionalism

Steeve · 27 August 2021

5/5

Google

Great team. I recommend any landlords, tenants etc to work with Anton, very professional and punctual.PositiveResponsiveness, Professionalism

Omar · 13 June 2021

1/5

Google

Really poor service and complete lack of communicationNegativeResponsiveness, Quality, Professionalism

Liam · 13 June 2022

1/5

Google

completely useless! asked 100 questions taking all details then saying they cannot show the property what a waste of time! no wonder they closing many branches

Bobby · 15 June 2014

1/5

Google

Really poor service and complete lack of communication

Liam · 16 April 2022

5/5

Google

Rating only, no written review.

Simion · 16 October 2025

Agent replied · 14 January 2026

Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.

5/5

Google

The staffs are helpful & professional!

June · 13 June 2021

4/5

Google

Rating only, no written review.

Likezo · 16 September 2025

Agent replied · 14 January 2026

Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.

5/5

Google

Good service I’ll recommend it

Samuel · 13 June 2021

4/5

Google

No probs.Efficient Estate agent.

Becky · 13 June 2021

2/5

Google

Ok customise service

Mark · 13 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus's Google reviews

Questions about Barnard Marcus Surrey

How many reviews does Barnard Marcus Surrey have?

Barnard Marcus's Surrey office has 232 reviews across two platforms: 230 on Google, 2 on Yell (across the whole business).

What is Barnard Marcus Surrey's rating?

Barnard Marcus Surrey is rated 4.2 out of 5 across all 232 reviews, and 4.2 out of 5 on Google from 230 reviews.

Where is Barnard Marcus's Surrey office?

Barnard Marcus Surrey, 50 Lower Addiscombe Road, Croydon, Surrey, CR0 6AA.

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