5/5
GoogleBilly and his team are first class! I was looked after extremely well from start to finish! Highly recommended!
Trusted Agent profile · Surrey
Barnard Marcus Surrey reviews
★★★★★
232 reviews across 2 platforms
50 Lower Addiscombe Road, Croydon, Surrey, CR0 6AA
Barnard Marcus's office in Surrey, at 50 Lower Addiscombe Road, is rated 4.2 out of 5 across 232 reviews on two platforms, including 230 Google reviews rated 4.2.
Reviews
Every review we hold for the Surrey office, from every platform, shown as written. First names only.
Google5/5
GoogleSuperb service from Stefanie and Anton
Agent replied · 12 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleSo far Leya n Jasmine are the best can't believe laya help me within a week to find a dream 2 bed house of a very good location her customer service is above all she dealt with me like she ķnew me from Adam and Jasmine too tnx guys am over the moon right now wil recommend u 1000x to everyone xxx
5/5
YellStar Agents
We decided to buy a property which was advertised by Barnard Marcus. The agents were very helpful and accommodating to sort out the difficulties we faced from viewing a property to till completion process. We all know it comes with few challenges and it pays of when we have bit more patience and clear communication.
5/5
GoogleI sold my property through Barnard Marcus a few days after going online on the open day and Barnard Marcus managed to achieve well above the asking price for my house. Bledian curaj and the team were amazing throughout the whole process and I would highly recommend selling your property through Barnard Marcus.
5/5
GoogleHelped us with our first home purchase. Extremely helpful all the way through the sale. Shouts to Sharone, Carla, Jed and Tony especially
5/5
GoogleYassmin has been very helpfull, and she was very nice to us :)
1/5
GoogleAs soon as they get your money, forget about asking them to do anything. I live on the 2nd floor with only one way out and have to regularly cancel plans because I keep getting locked inside my property. Doesn’t matter that it’s a huge …
5/5
GoogleTHANK YOU SO MUCH!!!! After poor dealings when flat hunting with another agent Barnard Marcus came up trumps within 48hrs of me signing up!! The letting team are fab and I think the branch manager (young blonde lady) didn't catch her name sorry but she really helped them, give me the best advice and experince possible! Again thank you :D
5/5
GoogleHi Carrie, Tony and Bledian, Just wanted to let you know my appreciation for doing an excellent job with the sale of my flat. You ran an excellent process from start to finish, found the right buyer who was willing, committed and more over capable of buying the property. It was really a pleasure to have you.
1/5
GoogleEvery Saturday for weeks on end they show uninterested parties around my house and no offers are ever made. What a waste of time and effort. Be warned; if you put your house up for sale with them then you are bound by a 20 week agreement(!!!) and they will not bother to push hard to sell your house!
5/5
GoogleI had a fantastic experience with the agents at this branch of Barnard Marcus in helping me and my daughter to find the ideal home to move into. Jasmin our agent was extremely helpful and was always super efficient and helped us through the process. I will definitely use their services again in the future.
5/5
GoogleHad a fantastic estate agent Diana who was very informative, professional and friendly. She help me find the perfect flat, and also kept me well informed during the application and the negotiation process. Will definitely be using Bernard Marcus Again for future moves.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleI had a great experience with Barnard Marcus selling my house. The team really know the area well. They were very helpful in all aspects of the sale including working through some interesting market conditions with the whole 2020 saga. Great bunch of people all round.PositiveProfessionalism
5/5
GoogleI recently rented my property out through Anton; his attention to detail was second to none. He listened to my requirements for tenants and delivered the goods. Kept informed throughout. Happy Landlord
1/5
GoogleThey were incompetent, bully's and liars. The worst our solicitor had come across in 30 years. They mis-described the property we were buying. They actually lied to seller to get our offer regretted our offer when we refused to use their in house broker, only got the offer accepted when we spoke to the seller directly.
1/5
GoogleStaff did not show up for a scheduled viewing. I found that strange and in hindsight I am wondering whether the property advertised was indeed on the market because when I rang to book the viewing originally the staff I spoke with was more interested in getting me to apply for a mortgage through their firm.
1/5
Googlethis agent lied to my buyer and said that I had insisted they use Barnard marcus' mortgage broker and solicitors which went on to cause a whole raft of delays, if I were buying though them and they made this statement I would request written evidence from the vendor that this was a genuine demand.
1/5
Googlethey not checking reference they used anything you bring along with you it could be from afganistan
Agent replied · 12 June 2024
Hello, we are very sorry to hear that you believe the service of our Barnard Marcus team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@barnardmarcus.co.uk and we can look into this further for you.
1/5
GoogleWill never use this company again! Took my money, lied about information received from referencing and refused to share any info so that i could move forward. Be very careful when dealing with Barnard Marcus. They will leave you in an absolute dilema and feel no way about it!
5/5
GoogleSharone has now dealt with 2 of my purchases and also a remortgage, every single time she has been brilliant, quick, professional, very knowledgeable and informative, efficient and communication throughout the process has been spot on. She …
5/5
GoogleJasmine and Leya are simply the best Letting agents in croydon!! they achieved over market value for my property and did it within 2 Viewings! I would highly recommend them if you need to Let or if your a Tennant who needs to find either way expect Great Service!
5/5
GoogleAnton... I’m lost for words, he was so helpful with getting everything sorted quickly, very professional and made our move very easy. His communication skills were top standard as was his banter. All in all his service was 11/10PositiveResponsiveness, Professionalism
5/5
GoogleJean Carlo recently helped me remortgage my flat and he was quick and professional , Infact we became quite good friends and it didn’t feel stressful atall which remortgages could tend to be at times , 5 star for service and professionalism, well done JC
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