Bairstow Eves reviews

★★★★★ 5/5

Google

We were delighted with the service we received from Bairstow Eves Estate Agents Purley. Luke, Sophie and Camilla were fantastic and helped make the process as smooth as possible through the entire transaction. They were quick to respond to enquiries, happy to arrange (second and third) viewings. Nothing was too much trouble. A very impressive and professional service and in my opinion a cut above the rest. Keep up the good work!

Punit · 27 August 2019

★★★★★ 5/5

Google

Ivaylo and his team are so lovely, friendly and welcoming. They helped us to find our lovely new home, thank you so much for that. I defiantly recommend them if you are looking for your next home

Aleksandra · 28 March 2024

★★★★★ 5/5

Google

Great experience with Williams Donkor the letting manager extremely friendly and helpful . Highly recommend their services. From me 5 stars rating 😊 …

Alia · 2 April 2026

★★★★★ 5/5

Trustpilot

I highly recommend Bairstow Eves…

I highly recommend Bairstow Eves Sudbury, Ross, David and Sophie were great at every opportunity when buying our first property, bungalow.After being let down by another estate agents across the road, me and my partner were very nearly at the point of giving up looking for a family home, but David and co soon turned that around! Constant updates via email and phone calls made buying a property feel natural at every step possible! Thank you for all the help and guidance when required, you guys have been great 🤩

Jake · 11 July 2023

★★★★★ 5/5

Google

Sophie was amazing everything was quick and smooth helping me to make the right decision to get the property. A true credit to your company please do not hesitate to promote or offer her an increase I would definitely recommend her service 1000000%. Thank you Sophie

Kapus · 26 August 2023

★★★★★ 5/5

Google

We were buying a property being sold by Bairstow Eves and from a buyer's perspective they were very accommodating for additional viewings, then when we were trying to exchange Sam Goodman was great at pushing things along with the solicitors.

Daniel · 29 December 2023

★★★★★ 5/5

Trustpilot

Professional and thorough experience

Professional and thorough experience. Our property was advertised with them and was let within a week. They completed an inventory for us and everything was checked and legally compliant. Highly recommended.

Adam · 14 September 2026

★★★★★ 5/5

Trustpilot

Absolutely fantastic team at tamworth.

Absolutely fantastic team at tamworth.I've corresponded with dec and bethany throuout my time with them.What can I say:Poor bethany has been so helpful at every step of the way, I bombard her with questions and she always has the answer and patience with me ha ha 😂.Dec is cool and calm and explained the process in a way I could understand.👍Any time I've needed to speak to Beth she always contacts me back.Always on time for viewings with a friendly happy face.Definitely the place to sell your home, you get a bonus bestie with every sale. 😉.Xxxx

Stacy · 3 May 2023

★★★★★ 1/5

Trustpilot

Romford Branch - (Mostly) lovely people, useless organisation

The positives - the majority of the staff are actually nice, apart from someone who claimed to be the manager. He complained about his own staff to me when someone had been off ill and dismissed any responsibility for fixing the poor service we received, asking for sympathy himself instead.The main issue is that when staff are off, nobody takes over their work. Nobody tells you they are off. So if the person responsible for your sale is off, nothing gets done. It takes lots of chasing to get a call back, so you are left with no progress being made for long periods of time.There were some issues with our sale because of difficulties that the buyer had with the mortgage provider. The buyer used a mortgage broker with Bairstow Eves, so I thought this would have been easy to fix, but it didn't help smooth the process at all, and each phone call ended up being a long chain of relayed messages with little to gain, and things only progressed once I asked the estate agent for the contact details of the mortgage broker, spoke to the mortgage broker, then found the details of the valuer from the mortgage lender and spoke to him directly. This feels like the sort of thing I was paying Bairstow Eves £3600 to do for me.This wasn't an isolated incident, and the same issue was repeated with dealing with issues with the EWS1 form, where after waiting for weeks with no movement I suggested calling the company who was responsible for the certificate, upon which the issue was resolved promptly. Again, this felt like the work I was paying someone else to do for me.Overall, I put in far too much work to justify a £3600 fee. Coupled with the rude emails I received from Countrywide chasing an AML fee that hadn't been paid because initially they had failed to invoice my solicitors, so my solicitors only knew the commission due through me, I would run like hell away from any Countrywide Estage Agents if I ever needed to sell a property again.(Mostly) lovely people, useless organisation.

Matthew · 2 May 2023

★★★★★ 5/5

Trustpilot

Exemplary team at Bairstoweves

The team at Bairstoweves in Billericay were absolutely brilliant , professional, thorough, followed through on delays involving solicitors, surveyors and all areas of our buying and selling , and kept us informed weekly !Both our buyers and ourselves had issues with the speed ( tardiness ) of our respective legal and financial people but Bairstoweves stepped in quickly and timely to bring our sale to a conclusion . I cannot praise or recommend them enough! We will certainly be using them in the Future . Thankyou Billericay Team you were exemplary.

Lesley · 25 April 2023

★★★★★ 1/5

Trustpilot

I sold a house, overcharged for fees, headache

L I sold a house and they over estimated the fees and tried to charge me 8 grand. They are dirty don’t touch them. They have very good lawyers as well that will play the game. Avoid this headache.

Paul · 15 July 2026

★★★★★ 5/5

Google

I recently bought a house through Bairstow Eves and Aimee was the agent dealing with everything. She was a delight to work with - efficient and great communication to help get things across the line before the sale potentially fell through. Thank you!

Michelle · 26 August 2023

★★★★★ 1/5

Trustpilot

One star because no stars is not an…

One star because no stars is not an option. If you want to let a property and then chase your own money for the next year, Bairstoweves is the place to go. You will not be told when your supposed to cash in your rent or what the process is when your tenants don’t pay, you will just be left guessing. All of that for a steap management fee. @Bairstoweves, Breach of contract is the term I guess.

Lavinia · 8 May 2023

★★★★★ 5/5

Google

Joshua has been attentive to our tenancy repair issues. He was emphatic and sympathetic and would always keep us up to date. Working with him it feels like I am talking to an individual and not an official in a large organisation.

G · 26 August 2023

★★★★★ 5/5

Google

Many thanks to Joshua Wadmore for taking care of the repairs and maintenance for my Tenant, especially under challenging conditions and outside of his control. Joshua has been both understanding and diligent. His attention to detail and determination has been appreciated.

BENITA · 26 August 2023

★★★★★ 5/5

Trustpilot

Excellent service at Bairstow Eves Sanderstead

We purchased a building through Robin and the team at the Sanderstead branch of Bairstow Eves. It was a long, drawn-out legal process lasting several months. Robin kept in touch with us, let us keep seeing the building so we could work out how we would update it, and whether the building was empty, and check that the pipes hadn't burst as the tight sellers had turned off the heating. He even showed us a similar building that was finished to help us visualise how the house could look when it's updated.Robin and the team exceeded our expectations - which is very rare! Bairstow HQ - give that team a pay rise!

Honeysuckle · 25 January 2023

★★★★★ 5/5

Trustpilot

Amazing customer support

Im very pleased and really grateful for all the support and attention provided by the Bairstoweves Leytonstone team.For the second time in 4 years, I have to say that this team are really something else. Thank you so much Mark Hughes, Mesba Uddin and Bairstoweves for all the attention, kindness and support.I really appreciate all of your work and dedication to make what I really needed to happen. God bless!!!

Luciano · 3 November 2023

★★★★★ 5/5

Google

Thank you too all the staff at Bairstow Eves in particular Sophie Pearson. Sophie has played a big part in making the purchase of my flat proceed smoothly. She has been a great point of contact helping with any queries I have had and always making herself available for viewings. I would highly recommend working with Sophie to buy a property. Thanks for all your help.

Krishan · 27 August 2019

★★★★★ 5/5

Google

I’ve been directed to the property I am renting today after receiving a call from Amy Rest following up on my enquiry on another property. Amy and Petya Daneva assisted me and my husband through the process of signing the contract and getting the keys. I appreciate the speedy and friendly response and always keeping in touch as we waited for the documents. Thanks!

Camila · 3 December 2024

★★★★★ 5/5

Trustpilot

A great experience made possible by Shanna Seaton.

Shanna Seaton made our experience looking for the perfect family home hassle free. Shanna went above and beyond to show us the property after hours at a time that was convenient for us. Shanna kept us informed of the process at all times and insured that everything fell into place timeously. We received the keys for our property a few days ago and could not be happier. Thank you Shanna for your great service! Regards Andre Myburgh

André · 14 April 2023

★★★★★ 5/5

Google

I would just like to say thanks to Samantha I I am now.. moving this wouldn't have been possible without help, patience, and professionalism of Samantha and her team

Angela · 27 April 2024

★★★★★ 5/5

Trustpilot

I want to give a glowing review for…

I want to give a glowing review for Chrissie Thompson …. My brother had a house fire and I was trying to sort him a rented accommodation out for Christmas…. It has been a long and stressful 3 weeks until I spoke to Chrissie …. In 3 weeks she is the only letting agent to call me back and was so helpful and supportive in trying to deal with the insurance company the claims department the rapid relocate people …. So as you can guess there was a lot of phone calls back and forward …. Chrissie was so patient with me and guided me through so emphatically….. So thank you Chrissie you are a massive asset to your company…. Have a great Christmas and the best for the new year

Clair · 20 December 2022

★★★★★ 5/5

Google

Very happy with our experience of renting with Bairstow Eves. The whole process was really professionally dealt with, no stress from start to finish. Julie is especially helpful, professional and always goes the extra mile to get stuff sorted. Would recommend the branch to anyone wanting to rent in the area. Thanks Julie and team!PositiveResponsiveness, Quality, Professionalism, Value

Carrie · 26 August 2021

★★★★★ 5/5

Google

A big thank you to Ivo and Amy for getting us a house we love! . Thank you for the support and guide throughout the whole process. Cheers!!!

Funmi · 27 April 2024