Gascoigne-Pees Camberley Sales reviews in Surrey Heath

★★★★★ 5/5

Google

Excellent service and communication got a better response from Carsons than the agent we were using. Steph was professional and helpful through whole process would definitely recommend Carson’s and would use them in near future if we need to thank you again Steph for all your hard work and help.

Ryan · 26 October 2019

★★★★★ 5/5

Google

Great service provided by Freya McCormack from Camberley branch. She helped us all the way through viewing and renting a property from Gascoine Pees. She made the whole process very easy and kept great communication throughout. It couldn't have gone any smoother. Thank you!

Darren · 7 February 2025

★★★★★ 1/5

Trustpilot

Liars with no sense of accountability

These estate agents downright lied to us before moving in about what came with the flat and throughout continued to lie about the interactions we had. Their complaints process is as useless as they are and I'm convinced is completely biased towards the estate agents. They are criminal - do not go anywhere near.

MHux · 15 October 2025

★★★★★ 5/5

Google

From the first meeting with Debbie to the exchange of the house sale, the whole process has been stress free and easy to cope with. Debbie and Melanie are fantastic, always on the end of the phone and happy to help answer any questions, politely and in a very professional manner. I would highly recommend to anyone selling or buying a property to speak to Gasgoine-pees in the first instance.

Steve · 25 October 2023

★★★★★ 5/5

Google

Martin and his team helped my parents move recently. Under very difficult circumstances with Covid, they kept them up to date on progress, chased up loose ends when needed and got the job done. If you need someone to help you move, go to Martin!PositiveResponsiveness, Professionalism

Chris · 25 October 2020

★★★★★ 5/5

Google

Samantha Pryce has gone above and beyond to help me move into my new rented property in what is a very difficult time for me. She's always available to answer my questions, no matter how silly I might think they are, and nothing is too much trouble. I am extremely grateful for her professional and friendly help and advice. She must be a very valued member of your team. I'm struggling to put into words how much help I have received from Samantha.

Julia · 25 October 2022

★★★★★ 5/5

Trustpilot

Purchased a flat

Have just purchased a flat through Gascoigne Pees Redhill branch and can not fault at all Daniel Beckson, he went way and beyond with this sale and I can highly recommend him. A great asset to Gascoigne Pees. Also Janene Haynes was very helpful too.

Tania · 26 February 2024

★★★★★ 5/5

Google

Samantha Pryce made renting for the first time very easy, answered my 'silly' questions with good grace and always responded quickly. Very professional but at the same time very human!

Karen · 25 October 2022

★★★★★ 5/5

Google

Thank you to Fran, Hannah and Dipinder for an excellent service. Professional from my first meeting with Fran and Hannah & Dipinder were really helpful to the point of getting my property rented. Really took the stress out of the process - thank you all!!

Beth · 26 October 2019

★★★★★ 5/5

Google

We throughly recommend Carson’s Camberley, the team lead by Martin Jakins were proactive and professional,avoiding complications where ever possible , keeping us updated every step of the way. Carson’s treated us as valued clients.PositiveResponsiveness, Quality, Professionalism, Value

Bryan · 25 October 2021

★★★★★ 5/5

Google

Highly recommend Carson & Co who helped our family find a property to rent in Reading. From our first meeting with Jason, we found him to be very friendly, yet professional. He kept us up to date & informed with the progress of paying the deposit, referencing, tenancy agreement and also the renovations which were being completed prior to our move in by the landlord. Carsons even brought us a bottle of bubbly to celebrate our move in! Excellent service!

Chanel · 27 October 2014

★★★★★ 1/5

Trustpilot

Worst Experience Ever with Gascogne Pees Kingston Branch

I had the worst experience ever using Gascogne Pees to fully manage my property. They consistently chose the more expensive contractors who did not deliver good service and failed to honor warranties. After 4 years of their management, my property was in a dire state. I ended up spending over £20,000 on repairs and restoration. The staff, from lettings to property management, were unhelpful, rude and ineffective. Never again.

Shelley · 14 February 2025

★★★★★ 5/5

Trustpilot

Jack Bayton of Gascoigne Pees

Jack Bayton has been incredibly supportive with the process of renting our new property. He responds quickly to enquires and has been understanding and kind. Would highly recommend using Gascoigne Pees to find your future home.

Miss · 23 May 2024

★★★★★ 5/5

Trustpilot

Sale of house

Excellent estate agents. Instructed Gascoigne Pees (Worcester Park branch) on both a house purchase and house sale. The team went over and beyond throughout the whole process. They were adaptable re pricing given changes in housing market and also suggested local firms of solicitors to use. Great team, professional and personable. Would use them again and again. Fully recommend and massive thank you!

Priya · 30 March 2025

★★★★★ 1/5

Trustpilot

Worst organised letting company

Worst organised letting company. I have several properties that I use letting agents to manage. By far, Gascoigne-Pees are the worst. They charge for everything despite me paying for full managed property they make additional charges for anything they do. They consistently fail to do anything that they say they will do. Their different departments don't communicate with each other. They give letting/estate agents a bad name.

William · 28 January 2025

★★★★★ 5/5

Google

Very pleased with the service we received, I have no hesitation in recommending Carson & Co, special thanks to Liam and Martin for all there help throughout the whole process, much appreciatedPositiveProfessionalism

Henry · 25 October 2021

★★★★★ 1/5

Google

As a prospective tenant, I approached Carsons and company BEFORE the property was even listed. Right off the bat I made it clear I wanted to secure the property. Kerry a negotiator seemed keen to get the process underway until I mentioned I was in receipt of universal credit along side my salary from my teaching assistant position. Kerry quickly became " unaware of the process and requested to call me back " when I asked again she had already gotten to the reference stage with another prospective tenant. I'm sure Carson and company are aware that fielding prospective tenants and dismissing perfectly good Tenants for receiving government assistance is unlawful, as is keeping LL in the dark about updated government legislation. Alas when I asked Kerry for Carson discrimination policy, she wasn't so dismissive of my UC and questioned to total annual take home ( including UC) which was about as genuine as her other prospective tenant. All the more reason to escalate the situation. Furthermore when estate agents lie they're not so sloppy as to tell prospective tenants that less the 24 hours after the listing went live another viewed, liaised,and secured the property. ( 9am-16:00) Shame on them. This is Soulless, and completely unnecessary. one only hopes you or your family are never put in a position where someone deems you unworthy based on an outdated stereotype.

Cheryl · 25 October 2021

★★★★★ 5/5

Google

What can I say Martin, Debbie and the team have been excellent! They understood my needs and made our house purchase easy! The best estate agents in Camberley, would highly recommend.PositiveProfessionalism

Majid · 25 October 2021

★★★★★ 5/5

Google

Carson & Co have been excellent! My partner and I have recently exchanged contracts on a property we found via Carson & Co and we're very happy with the service we received from them. Martin in particular has been extremely helpful with constant communication throughout the process, as well as offering much needed advice to my partner and I as we're both first time buyers. Martin maintained a very positive, friendly and professional manner throughout the process.PositiveResponsiveness, Professionalism

Sophie · 25 October 2021

★★★★★ 5/5

Google

As a landlord, I have had many occasions where I have had to call on Samantha for help. What seemed to me to be insurmountable problems were promptly and efficiently sorted out. I cannot praise her professionalism enough. She is most certainly an asset to the company, and I would not hesitate to recommend her to other landlords.

Keith · 25 October 2023

★★★★★ 5/5

Trustpilot

Thank you

I just wanted to say thank you for a great experience. I saw how hard you worked on supporting me to move into my new home. I admire how dedicated you are to the work you do.

Mr · 27 November 2025

★★★★★ 5/5

Google

Purchased a house recently in the area and the seller was using Gascoigne Pees Camberley branch. We found them to be extremely professional and supportive to us as buyers. Always willing to sort things out and help us. Made our experience easier and less stressful. All the agents we interacted with were friendly, thorough, polite and knowledgeable.

Alex · 25 October 2023

★★★★★ 5/5

Trustpilot

A Professional Service

My rental move was made easy, I had someone always available for questions and I found the process simple, professional and approachable. I felt I was heard as a prospective tenant, listened to and patronising or cold interaction which I have experienced before with some property agents, were not felt with Gascoigne Pees.

Emma · 19 May 2025

★★★★★ 5/5

Google

Martin and the team are excellent. In these very difficult times they kept us informed throughout the process and could not have been more friendly and helpful

Mary · 25 October 2021