Trusted Agent profile · Surrey Heath
★★★★★
286 reviews across 2 platforms
68-70 High Street, Camberley, GU15 3RS, Surrey Heath, GU15 3RS
Part of Chancellors, see every office.
Chancellors's office in Surrey Heath, at 68-70 High Street, is rated 4.5 out of 5 across 286 reviews on two platforms, including 170 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chancellors Camberley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surrey Heath.
Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.
5/5
GoogleLewis has been very helpful on our search to find a property!
Thank you Ella for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleBoth Lewis and Jennifer could not have been more helpfull,patient or more attentive to my wants and needs and really put my mind at ease
Thank you, Luke, for your wonderful feedback! We're thrilled to hear that Lewis and Jennifer provided you with such attentive service and helped put your mind at ease. At Chancellors - Camberley Estate Agents, we strive to meet our clients' needs, and it's great to know we succeeded in your case. We appreciate your kind words and look forward to serving you again in the future!
5/5
TrustpilotShana was incredible
Shana was incredible.
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleTom from Chancellors helped us find a property and arranged viewing and followed up without any delays. He was swift, polite and honest throughout.
Thank you for your wonderful feedback, Jaspreet! We're thrilled to hear that Tom provided you with swift, polite, and honest service while helping you find a property. At Chancellors, we strive to make the property search seamless and enjoyable for our clients. If you need any further assistance, feel free to reach out. We wish you all the best in your new home!
5/5
GoogleWonderful experience of buying my first flat. Nathan, who was only covering for a week, was really lovely. He rang me every day to keep me updated with my offer and answer all my questions, he was very genuine and honest throughout and i really appreciated it. Thank you so much!
5/5
TrustpilotChancellors: Franki is a five-star manager
Chancellors manages my rented house. Whenever there are repairs to be done, I call up Franki (at their Oxfordshire Property Management operation), and she is always friendly, polite, and competent. If more management agents were like her, I think more people would want to rent!
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
GoogleEnjoy was extremely pleasant and professional. He made the visit informative and a good experience. He answered all our questions and obviously knew about the house.
Hi Jillian, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotDeposit repayment issues
We were renting a property from chancellors that we then purchased. Over a month post purchase they still haven’t paid us back our deposit - they don’t answer us when we chase and still can’t give us a timeline even though the payment was agreed over a month ago.
5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
5/5
TrustpilotMy interactions during my search for a…
My interactions during my search for a house with Hannah have been so wonderful, and one that needs recognition. Despite the negatives I got from friends regarding how less helpful the chancellor would be for me to find a house, was proven wrong through her and other team members i come across when I visited the office. She was professional and supportive all the way, until a house was found. I am so grateful to the institution and her. God be with you all as you continue supporting the community. Compliments of the season.
4/5
GoogleVery accommodating, nice approachable, pleasant. The agent was very accommodating with timing. He was very pleasant and nothing was too much showed me around, took his time altogether excellent experience.
Thank you so much for your kind words, Mubasher! We're thrilled to hear that you had an excellent experience with our agent at Chancellors - Camberley Estate Agents. It's great to know that our team's accommodating nature and dedication to providing a pleasant experience made a positive impression on you. We look forward to assisting you again in the future!
5/5
TrustpilotWe were looked after by Jamie woodland…
We were looked after by Jamie woodland and Bradley at the Swindon branch as we were renting a property from them, they were great with communication and I found the Swindon branch very approachable as and when needed. Would recommend
5/5
TrustpilotGwen has been extremely helpful and I…
Gwen has been extremely helpful and I am delighted that she is my point of contact at chancellors. She has helped me through my rental process and been very attentive in every area.
5/5
GoogleThe whole team were fantastic & kept us informed throughout the sale of our house. A big shout out to Alfie who is a genuine guy and so easy to deal with. Thank you so much Alfie & Danielle for getting our house sold after such a awful experience with other estate agents
Hi Jacqui, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
5/5
TrustpilotLovely experience
Julia was great to deal with, helping us with viewings. She was friendly, professional and very accommodating with short notice requests. A well organised experience. A delight to deal with and the branch as a whole.
5/5
TrustpilotFantastic PM team
The property management team were fantastic. Shana was responsive and dealt with all queries promptly and in professional manner, keeping me regularly updated with progress.
5/5
GoogleLewis and Jennifer are brilliant at keeping .e updated every step of the way... and reassuring me its all gonna workout. So I highly recommend them. Top Agents in my book.
Thank you for your kind words! We're thrilled to hear that Lewis and Jennifer provided you with such great support throughout your journey. At Chancellors - Camberley Estate Agents, we strive to keep our clients informed and reassured every step of the way. Your recommendation means a lot to us!
5/5
GoogleChancellors Estate Agents Camberley couldn't have asked to be represented more positively than it was by Lettings Negotiator Jodie Nicholson during our recent rental search. Jodie's professionalism, efficiency and attention to detail meant it was a very pleasant, hassle-free experience for us, while her polite, friendly and compassionate approach took much of the stress out of a significant life event and was a breath of fresh air compared to many less than pleasing experiences with some of Chancellors' local competitors previously.
Hi Kyle, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
1/5
TrustpilotI withdrew from my application due to a…
I withdrew from my application due to a lack of transparency around the rental figure. After an initial amount was discussed, the tone of communication changed and the price after agreement decided increased all of a sudden later in the process, before any tenancy had started or been formally agreed. Not what I agreed it wasn't the price change that was frustrating it was the experience and lack of transparency.
5/5
TrustpilotExcellent service
Well, What can I say about Rakesh Jethwa. He has been an absolute star and amazing in his service, since giving an evaluation on my property right through to getting offers. He is so personable, makes you feel like family. He has helped in troubled tenants and advised and assisted in every eventuality. I would give him 6 Stars if I could. No doubt he will always assist any new vendors who want to put their property for sale. I would not have been were I am without his help. He will be appreciated always and I thank him for his service and this includes Courtney Kennedy in the after sales office, who has been a tremendous help too. I thank the entire Chancellors office for their help and support. With kindest and respected regards.
5/5
GoogleJodie was absolutely wonderful, always replied promptly to any questions and was incredibly helpful throughout the whole process
Thank you so much for your kind words, Tom! We're thrilled to hear that Jodie provided you with excellent service and support throughout your experience. Your satisfaction is our priority, and we appreciate your feedback. If you need any assistance in the future, feel free to reach out!
5/5
TrustpilotProperty management experience
As a tenant, I’ve really noticed the difference since Libby became the property manager in October. She keeps me updated, responds quickly, and makes sure any issues are resolved without unnecessary delays. Her professionalism and consistency make the whole renting experience far less stressful.
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
GoogleMy partner and I have been looking for a new home and today Chancellors delivered. Lewis and Jennifer stood out in their professionalism and made everything clear in what was required. Definitely recommended, thank you both again.
Thank you Jackie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chancellors Camberley hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surrey Heath.
