Trusted Agent profile · Surrey Heath
★★★★★
307 reviews across 2 platforms
68-70a High Street, Camberley, GU15 3RS, Surrey Heath, GU15 3RS
Chancellors's office in Surrey Heath, at 68-70a High Street, is rated 4.5 out of 5 across 307 reviews on two platforms, including 121 Google reviews rated 4.5.
Every review we hold for the Surrey Heath office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer service
Chancellors have proved quite helpful to us in a challenging rental market. I was especially happy with Julia’s level of effort and flexibility in helping me understand the rules of UK tenancies that were new to me, and guiding me through the process of starting a tenancy.
We're so glad we could assist you in a challenging market. We appreciate your kind words about our team's effort and guidance with your tenancy.
5/5
TrustpilotHannah Rae has been so supportive in…
Hannah Rae has been so supportive in our process of getting a new home, even with the documentation. We appreciate you.
5/5
TrustpilotGreat response time
Great response time. Issue was resolved promptly by Jamie Woodman
We're happy to hear that your issue was resolved quickly. Thank you for your positive feedback; we appreciate it very much.
5/5
GoogleJodie Nicholson was absolutely incredible from the beginning to end in our journey to finding our home. She guided us every single step of the way and always reassured us when need be. Keeping us updated almost immediately after speaking with the landlord and/or her colleagues made the process seamless and comforting at the same time. I would highly recommend using Jodie Nicholson. Best agent I have worked with by far. Thank you for everything.
5/5
TrustpilotExtremely supportive and helpful staff member
Leilana Butler was extremely supportive and helpful with the setting up of necessary documentation pertaining to my new tenants
We appreciate you taking the time to share your positive experience. It's great to hear that you received such helpful support with your new tenant documentation.
5/5
TrustpilotGreat communication throughout the sale…
Great communication throughout the sale process on a regular basis and if felt like the team were taking a genuine ownership of the sale itself. Everyone I spoke to were extremely helpful and Jay did a fantastic job to enable us to get to the right conclusion.
We appreciate you sharing your positive experience! We're so glad to hear our team provided great communication and took ownership of your sale. Thank you for your feedback!
5/5
TrustpilotProfessional and informative viewing
Julietta was great- friendly, informative and knowledgeable. I would happily return to Chancellors to view other properties or to purchase the one that we viewed.
We're happy to hear that you had such a positive experience. It's great to know the information provided was helpful. Thank you for your kind feedback and your willingness to return.
5/5
TrustpilotHi to everyone at chancellors am please…
Hi to everyone at chancellors am please to let you know that am very happy with the service I have been receiving from you lot I would recommend you to any one thank you so much for everything to the head office of chancellors and also hey on wye chancellors also to Jared and Becky for all there help from John kemp
5/5
TrustpilotEasing the daunting process of buying
Kashan was very helpful and thorough, taking me through the unfamiliar process of buying with such clarity and patience, making me feel much more confident about it all.
5/5
TrustpilotChancellors look after my three flats…
Chancellors look after my three flats for a few years now. They are proficient and responsive. I am mostly in direct contact with Mr Andrew Jourdain and Mr Will Jones, both extremely helpful. The team has my grateful thanks and I highly recommend chancellors.
We are so pleased to hear of your positive experience with our team over the past few years. We truly appreciate your kind words and recommendation!
5/5
TrustpilotThe bookings viewing process was quick
The bookings viewing process was quick. We met kashan who viewed the property to us . He was very polite very kind , friendly and professional .what stood out the most his willingness to answer all my question .i highly recommend kashan anyone who looking for property. Thank you for your outstanding service. Thank you so much kashan helping us
5/5
TrustpilotTom has been totally professional…
Tom has been totally professional throughout our dealings. He has been most accommodating with viewings. He has provided us with great advice and is extremely helpful.
5/5
TrustpilotGreat service
My experience of the service provided By Akansha Misra has been great. All through the sales process she has been amazing, keeping me updated, chasing the other parties involved and is always cheerful and friendly. She is a credit to Chancellors Specialist Sales team.
1/5
GoogleShockingly unprofessional and insistent. Clearly the business must be slow because they kept calling me after repeatedly telling them that I am not selling anymore and I’m not interested in renting. I explicitly told them to remove my number from their lists. They ignored that and kept calling me to get me on the market as if nothing happened. Chancers is a definition that comes to mind.
Hi, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
TrustpilotI have used Chancellors for many years…
I have used Chancellors for many years as a Landlord. I can recommend them as a great company to work with. Recently i have been working with Chelsey Mitchell who has been extremely helpful and made my life so much easier. Many thanks. I also had dealings with Jason who has been very helpful too.
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWe had a very positive experience with…
We had a very positive experience with Patrick Smith at Chancellors Estate Agents, who was excellent throughout. He was professional, honest, and made our viewings truly enjoyable. Every interaction with him was pleasant, and he really stood out despite the challenges we faced elsewhere in the process.
We appreciate you sharing your positive experience. We're so glad to hear that our team member was professional and honest, and that you enjoyed your viewings. Thank you for your feedback.
5/5
GoogleLewis has been very helpful on our search to find a property!
Thank you Ella for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
TrustpilotWe reviewed a bungalow accompanied by…
We reviewed a bungalow accompanied by Luke from Chancellor’s Estate Agency he was very attentive showing the salient points also leaving us to have a second look very patient even obviously he had other clients to see.
We are so pleased to hear about your positive experience. We truly appreciate your kind words regarding our attentive and patient service. Thank you for sharing your feedback!
5/5
TrustpilotShana was incredible
Shana was incredible.
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
1/5
TrustpilotI could not recommend a letting agency less
I could not recommend a letting agency any less. It is not clear to me that anyone at Chancellors understands the seriousness of being responsible for people's housing and how stressful the letting process can be. They simply do not care at all about tenants and will treat you quite hostilely.
5/5
GoogleWe were feeling more than a little battered, having just had the most bizarre experience trying to buy another house on the market with a different local estate agent, so it was such a relief to start the process with Chancellors. Enzo could not have been more efficient, helpful and more importantly, communicative - thank you Enzo, you have restored our faith.
5/5
TrustpilotGood help
Charlotte has been great and patient, showing me all available houses I am interested in purchasing.
5/5
TrustpilotWe chose the right estate agent
We chose the right estate agent. From the first visit by Cormac to do the valuation, to the selling by Sherko who was warm, enthusiastic, engaging and polite
We are so pleased to hear that choosing us as your estate agent was the right decision. We appreciate your kind words.
5/5
TrustpilotMolly is highly efficient
Molly is highly efficient, always responsive and manages our portfolio with a high duty of care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chancellors's Surrey Heath office has 307 reviews across two platforms: 121 on Google, 186 on Trustpilot (across the whole business).
Chancellors Camberley New Homes Sales is rated 4.5 out of 5 across all 307 reviews, and 4.5 out of 5 on Google from 121 reviews.
Chancellors Camberley New Homes Sales, 68-70a High Street, Camberley, GU15 3RS, Surrey Heath, GU15 3RS.
