Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
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5/5
GoogleOliver and Jay from Your Move Surbiton were very helpful and friendly. They really helped us throughout the whole process of buying the house. Since we were the first time buyer they made our journey very smooth. We wish them all the success in their career.
Josephine Β· 21 February 2024
Agent replied Β· 22 February 2024
Dear Josephine,
Thank you kindly for your lovely review, myself and Oliver really appreciate your feedback, We hope you and your family enjoy your new home.
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5/5
GoogleYasmin has been fantastic helping us move into our flat. She is very diligent and professional making the whole process smooth.
Alex Β· 16 March 2025
Agent replied Β· 18 March 2025
Dear Alex, Thank you for sharing your experience using our services. Yasmin will be delighted to hear that she was able to so effectively support you throughout your rental process, we are always happy to help. We wish you all the best and happiness in your new home! Kind regards, Lucy
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5/5
GoogleLitan and Michael of Your Move-Surbiton assisted us during our property search. They are true gentlemen, one would not only enjoy their professional services for sales but also honest and friendly support. They listen, care and resolve the issues in a skilled way. Highly recommended. Zafer
Z Β· 13 November 2025
Agent replied Β· 13 April 2026
Hi Zafer,
Thank you for your wonderful review! We are pleased to hear that you had a great experience with our Sales team,
Kind regards, Your Move Surbiton
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5/5
GoogleHi Lucy hardwood I'm so glad I met you When I walked into your agency I was desperate for a place to stay you didn't hesitate and find me a place to stay. You did this with Confidence and a smile on your face . Keep up the hard work that you are doing.
Thank you
Shawn Galley
Shawn Β· 1 March 2023
Agent replied Β· 29 July 2023
Dear Shawn, Many thanks for your kind words regarding my service and taking the time to leave your 5* review. It has been a delight helping you with finding a new home. Wishing you all the best, kind regards, Lucy
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5/5
GoogleWe have just gone through the process of renting for the first time.
Emma and Lucy were extremely friendly, helpful and informative throughout the entire process. We are so grateful for their help and hard work during this time.
Bella Β· 28 May 2024
Agent replied Β· 26 August 2024
Dear Bella, Thank you for taking the time to leave this lovely review. Both Emma and myself are delighted to hear of your satisfaction with the service we provided. It has been a wonderful journey with you and we wish you all the best and happiness in your new home! Kind regards, Lucy
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5/5
GoogleLucy led us, before the meeting with her everything seemed very difficult, but after our meeting everything became very easy because she is a professional, she did everything perfectly, always quickly found a solution to any of our questions, we moved into our apartment thanks to Lucy.we are definitely will recommend Lucy and agency Your Move to find a flat for a rent
Ivan Β· 29 July 2022
Agent replied Β· 29 July 2023
Dear Ivan, It was a true pleasure helping you and thank you for the opportunity to do so. Thank you very much for taking the time to write a lovely review for us. We wish you and your family all the happiness in your new home. Kind regards, Your Move Surbiton Team
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5/5
GoogleI was very happy with the service that the company provided. Lucy was very professional, she guided me through the all rental process and responded promptly to my questions and requests. I can just recommend Your Move! Great 5* experience!
Andrea Β· 28 April 2024
Agent replied Β· 26 August 2024
Dear Andrea, Many thanks for your fantastic review. We are over the moon you found our service and support at such a high level. We wish you all the best in your new home. Kind regards, Lucy
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5/5
GoogleYasmin was extremely helpful in helping us find our student property. Great experience as first time renters! π β¦
Lola Β· 16 March 2025
Agent replied Β· 18 March 2025
Dear Lola, Yasmin will be delighted to see her name within your review. She tries very hard to always be on hand and to respond swiftly and we are all delighted that you recognised this. We enjoyed the journey with you and glad to hear your first rental experience was a positive one! Kind regards, Lucy
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5/5
GoogleI had a very good experience with Your Move Surbiton, all the members in sale team are excellent. Pascal was the most contacted staff on the first stage of the buying, he always answers my phone call and never let me down. Keith is the Branch Manager who deals with the process of the sale, he is also responsive and supportive. They are a reliable team. Highly recommended!PositiveResponsiveness, Professionalism
Yong Β· 27 August 2021
Agent replied
Hello Mrs Zhang,
Thank you for your kind review, we are always very pleased to hear positive feedback about our team and the branch. We wish you the very best of luck and happiness in your new home.
Kind Regards, Your Move Surbiton team
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5/5
GoogleThe process of moving to Surbiton was handled smoothly and professionally. Always on hand for help and advice even after the transaction was completed.
Flachi32 Β· 6 January 2025
Agent replied Β· 25 January 2025
Dear Flachi, We really appreciate you taking the time and trouble to post this review it really does help us to highlight what we do here in Surbiton. Thank you. Kind regards, Lucy
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5/5
GoogleLucy Harwood helped me find my new accommodation. The whole process was surprisingly very easy and stress free. Lucy kept me updated along the whole process and was very helpful!!
Rosie Β· 8 October 2024
Agent replied Β· 25 October 2024
Dear Rosie, Thank you for the lovely feedback. We work so hard to give all clients the best experience. We hope you enjoy your new home! Kind regards, Lucy
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5/5
GoogleKeith and the team were an incredible support to us as we sold our house. They really helped to keep the sale moving forward - especially when things felt fragile. They helped explain and resolve issues as they came up and eased our stress! We really appreciated working with them and if we still lived in the area we'd do so again!!
Sarah Β· 29 July 2022
Agent replied Β· 29 July 2023
Dear Sarah, Thank you for your kind review which we very much appreciate. We are always delighted to receive positive feedback about our team and the branch. Please don't hesitate to let us know if we can assist you again in the future. Best Wishes & Regards, Your Move Surbiton team.
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5/5
GoogleIsabel and Derek have been amazing in our process of buying our first home. From the first interaction, Isabel listened to us and ensured we were getting the best for our purchase. Derek was great with all our questions and email communications, we cannot be more thankful for their understanding and how great they are. Would recommend to anyone buying or selling!
Caitlyn Β· 29 July 2022
Agent replied Β· 29 July 2023
Dear Caitlyn, Thank you for taking the time to write this lovely review regarding your dealing with both Isabel and myself. it is really wonderful to hear that you have been so impressed. Isabel prides herself with offering Excellent Customer Service an she continuously goes out of her way to really assist our customers and she will be delighted with your recognition. I am delighted to hear we made the process as easy and stress free as possible for you. We'd all like to wish you every happiness in your new home and if you move in the future, hope we will be able to help you again. With kind regards, Derek Baker, Senior Branch Manager
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5/5
GoogleYasmin was so helpful and made the entire process so easy for us as first time renters!!
Sofia Β· 25 March 2025
Agent replied Β· 1 April 2025
Dear Sofia, Thank you so much for your kind review. Yasmin will be absolutely thrilled to read your feedback, as she works hard to ensure every tenant has a positive application and moving experience. At Your Move Surbiton we strive to β¦ More
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5/5
GoogleYour Move Surbiton have been wonderful throughout the process of us finding a flat. We spoke mostly with Yasmin who is super friendly, helpful and always responded to emails quickly, as are the other colleagues/agents we spoke with as well. It made the whole process quite easy and efficient. I appreciated Yasminβs effort to keep us in the loop throughout the process. I definitely recommend them :)
Yoli Β· 27 February 2025
Agent replied Β· 10 March 2025
Dear Yolanda, Thank you so much for your glowing review! We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Yasmin which I know she will be over the moon to read. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Lucy
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5/5
GoogleWe've just found a property and dealt with Lucy.
She has been amazing from day 1!
Excellent communication. Everything went smooth from start to finish.
Very bubbly and lovely person.
When collected the keys for the new property we've been offered a little package full of goodies to enjoy in the new house! How sweet? Never had that. Lovely touch.
Lydie Β· 29 July 2022
Agent replied Β· 29 July 2023
Dear Lydie,
Thank you for taking the time to leave us a review and for your kind words, we are always very pleased to hear positive feedback about our team and the branch. We wish you the very best of luck and happiness in your new home.
Kind Regards, Your Move Surbiton team
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5/5
GoogleGreat support received from Litan Paul in finalizing our property via Your Move. Would say he one of the best in the business to help first time buyers to crack the deal and guide them in the right direction. Highly recommend !!
Abhijit Β· 13 November 2025
Agent replied Β· 13 April 2026
Hi Abhijit,
Thank you for your lovely review! Litan will be delighted to hear your kind words and we are happy you have had such a great experience with us,
Kind regards,
Your Move Surbiton
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5/5
GoogleYour Move Surbiton did a great job of helping me purchase my recent property. Pascal was always upfront and honest which I find so important in this kind of transaction. Keith and Derek always kept me updated and answered any questions I had and I feel the process went very smoothly due to the hard work they put in.
Kylie Β· 29 July 2022
Agent replied Β· 29 July 2023
Dear Kylie, Thank you for your kind review, we are always delighted to hear positive feedback about our team and branch. We wish you the best of luck and every happiness in your new home. Kind Regards, Your Move Surbiton team
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5/5
GoogleWe are very excited to move to our new home. Everyone we dealt with was very helpful, friendly and professional. Sirus was great with arranging a viewing, Rhianna was an absolute star during the viewing and then getting our offer in and letting us know it's been accepted on the same day. Highly recommended!
Lizzy Β· 30 January 2023
Agent replied Β· 29 July 2023
Dear Lizzy,
We are delighted to hear that you enjoyed your experience with the team here at Your Move, and would like to thank you for your lovely 5 star review.
We wish you all the best in your new home.
Thank you and Kind regards,
Lucy, Rhianna and Emma
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5/5
GoogleI recently had the pleasure of working with Your Move Surbiton and couldn't be happier with the experience. From the moment I stepped into their office, I was greeted with a warm welcome and a professional atmosphere. The staff were incredibly knowledgeable and took the time to understand my needs and preferences, making the entire process smooth and stress-free.
One of the highlights of my experience was the partnership Your Move Surbiton has with Briscoeβs. Their expertise and dedication were evident in every interaction. They demonstrated remarkable patience and were always willing to go the extra mile to ensure all my questions were answered and concerns addressed. Briscoeβs team brought a wealth of knowledge to the table, making me feel confident and well-supported throughout my home buying journey.
The attention to detail and the personalized service provided by Your Move Surbiton truly set them apart from other real estate agencies. They consistently kept me informed, provided valuable insights, and guided me through each step of the process with ease. I felt like a valued client rather than just another transaction.
I highly recommend Your Move Surbiton to anyone in search of a reliable and professional real estate agency. Their collaboration with Briscoeβs only enhances their exceptional service, making them a top choice for all your real estate needs.
Briscoe's Β· 27 June 2024
Agent replied Β· 26 August 2024
Dear Sheldon,
Thank you for your kind review, we are always very pleased to hear positive feedback about our team and the branch.
Kind regards, Lucy
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5/5
GoogleIsabel is an exceptional estate agent who was attentive, professional, and knowledgeable throughout the entire process. Her communication skills were excellent, she is friendly, approachable, and always willing to go the extra mile to ensure we were satisfied. I highly recommend Isabel to anyone in need of an estate agent.
Julia Β· 30 April 2023
Agent replied Β· 29 July 2023
Thank you for your kind words and glowing review Julia. It was a pleasure to help you with the purchase of your first property and pleased you felt supported and reassured throughout the purchase and wish you all the happiness in your new home. Kind regards, Derek
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5/5
GoogleI was desperately looking to move ASAP and that's how I met lovely Yasmin Al-Aghil. She was extremely helpful and never got tired of my many calls and queries. She facilitated all the paper work and was kind enough to give me a courtesy call to check in even after moving. She is patient and kind.Would high recommend and upload her for been such a professional π
Lilian Β· 7 December 2024
Agent replied Β· 25 January 2025
Dear Lillian, Thank you for your wonderful review! One which Yasmin can be rightly proud. Sometimes we can all forget how stressful moving home can be as we assist with them throughout the year, but we are delighted that Yasmin was able to be attentive , professional and available to answer questions which meant you found the process smooth and stress-free. Kind regards, Lucy
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5/5
GoogleIt was amazing and good quality of service. George he was really helpful through this rent and very professional. Itβs taking only one day to get it on the market and find tenants within one week. Thank you so much George and Lucy for your hardworking even in the lockdown Really appreciate it. Highly recommended to rent out your property.PositiveQuality, Professionalism
Marcelina Β· 27 August 2021
Agent replied
Thank you for your kind review which we very much appreciate. We are always delighted to receive positive feedback about our team and the branch. Please don't hesitate to let us know if we can assist you again in the future. Best Wishes & Regards, Your Move Surbiton team.
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5/5
GooglePerfect, extremely helpful and fair. Would recommend π β¦
Dean Β· 22 June 2026
Agent replied Β· 22 August 2026
Good afternoon Dean, thank you for your 5-star review. We will pass this onto the Surbiton Team.
Kind regards,
Your Move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.