Trusted Agent profile · Surbiton
★★★★★
867 reviews across 2 platforms
13 Brighton Road, Surbiton, KT6 5LX
Seymours Prestige Homes's office in Surbiton, at 13 Brighton Road, is rated 4.4 out of 5 across 867 reviews on two platforms, including 277 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
TrustpilotWe were very impressed by the enthusiam…
We were very impressed by the enthusiam of the team at the Woking branch of the Seymours lettings. They were extremely pro active in finding us a property when other companies were, shall we say,less than interested in our rather desperate plight. Well done to all the team.
Thank you Collette for the kind words.
5/5
GoogleWe can’t thank Seymour’s enough for their efforts with our recent house sale. John and Craig were always a pleasure to deal with. Their professionalism, support and drive has been amazing, Would highly recommend them again and again.
5/5
TrustpilotFriendly, Professional Service
Friendly, professional service throughout the selling process. From John, Sam and Chris on Sales to Jenny on Sales Progression. Would highly recommend Seymours Surbiton.
Thank you for your kind words! We're thrilled to hear that you had a friendly and professional experience with our team, from Sales with John, Sam, and Chris to Sales Progression with Jenny. Your recommendation is greatly appreciated.
5/5
GoogleI chose Seymours to sell my flat on a recommendation from a friend. They were professional, responsive and pro-active - and importantly they sold my property at a price i was happy with. I would recommend them to anyone in the same situation.PositiveResponsiveness, Quality, Professionalism, Value
Nick, many thanks for taking the time to write this glowing review - and for your recommendation. I know the team works incredibly hard to ensure they are available, responsive and proactive - so it is great see this recognised. Thanks again, and if you ever need our services in the future, please get in touch. John Flynn, Seymours Surbiton
5/5
GoogleWe have used Seymours frequently in our property search and have recently purchased a home via them. John and Nick are extremely professional, helpful and diligent. The entire process had been very straightforward thanks to them both. We'd highly recommend Seymours to anyone. Tom and SarahPositiveQuality, Professionalism
Hi Tom and Sarah, thank you for your great review and recommendation. We will be sure to pass on the praise to John and Nick. Please do not hesitate to contact us in the future should you need further assistance. Wishing you the best.
5/5
GoogleWhen choosing an agent to sell our house John and Nicks knowledge of the local Surbiton market gave us confidence that Seymours was the right agency for the job. The remained calm and supportive throughout the process and provided excellent communication between us and our buyers.PositiveResponsiveness, Professionalism
Hi Jason, thank you for for such a kind review, John and Nick will be delighted to read this. Please do not hesitate to get in touch if you ever need any help in the future. Many thanks, Team Seymours
5/5
TrustpilotUnavoidable in Horsell, with good reason
Seymours are the unavoidable estate agent for the Horsell area, with good reason. They are courteous, they always follow up and always make you feel they are working hard for you.
Hi Pascal. We have a passion for making the process of helping people move as smooth as possible. With a little love, care and attention, there's no reason why the whole experience can't be an enjoyable one. We aim to be a part of your journey and experience wherever we can. Thanks so much for taking the time to post a review, it's very much appreciated.
5/5
TrustpilotCompetent and enthusiastic agents…
All members of staff responded with enthusiasm whenever I rang up with a query, and Amy Sandys in particular did her best to see that there were no delays in the process.
Amazing Geoffrey, what a great review. We'll make sure Amy and the rest of the team are aware.
5/5
TrustpilotHighly Profession Service
Regular communication and updates, informed staff who progressed the sale to conclusion.
Thank you for your feedback, Andy. I'm glad to hear that our regular communication and informed staff helped progress the sale to conclusion. It's been great working with you, and you're always welcome to stop by and say hi.
5/5
GoogleSam and Shaana were absolutely brilliant in helping us find a place, when we really struggled with the other agents in the area. They made everything really easy and were a pleasure to deal with. Thank you!
5/5
TrustpilotGreat service
Great service, and full professionalism. Many thanks, Michal Wilk
Thanks Michal, its been great to work with you.
5/5
TrustpilotEveryone worked so hard in getting the…
Everyone worked so hard in getting the property I wanted to buy and also worked hard on selling my property. Brilliant work, guys!
Thank you so much for your lovely words! It was a pleasure helping you with the property journey. If you ever need further assistance, we're just a message away.
5/5
TrustpilotGreat service
Great service, kept informed all the time and letting agreed with tenants in occupation within 3 weeks of instruction
Thank you for the comments and the five stars.
5/5
TrustpilotThe Seymours in Woking are fantastic
The Seymours in Woking are fantastic. I bought my current property with them and I'm selling it with them, in both transactions they were great, nothing to complaint about it.
Thats so great to hear Samuel. Buying through us and then selling through us again is the biggest accolade we can get. We try to be more than an estate agent, we try to be your partner on your property journey. Thanks for the review.
5/5
TrustpilotWe were hugely impressed with Seymours Addlestone
We were hugely impressed with Seymours Addlestone selling our home of 17 years! From the marketing through to finding the right buyer, they kept us fully up to date in the process, which was great as we hadn't sold for many years. Highly recommended!
Hello Tim, thanks so much for the review and it's great to hear that the process communication was good as this is something we pay particular attention to. Thanks again.
5/5
TrustpilotReally great service
Really great service. All team members were extremely helpful and great at keeping in touch and recommending properties. Made the house search so much less stressful!
There's no reason why a house transaction needs to be stressful. It's all about knowledge and experience, which is something we have in spades! Pleased it's gone well Chloe, and thanks for the review.
5/5
TrustpilotGood communication and friendly staff.
Thank you, Armstrong. We're pleased to hear you found our communication and team friendly and helpful.
5/5
TrustpilotExcellent
Excellent service from everyone who helped with the sale.Always kept informed with developments.Would have no hesitation recommending or using again if the need arises
Hi Roger. Thank you for your glowing review! We're thrilled to hear that you had an excellent experience with our service and that you were kept well-informed throughout the sale process. We appreciate your recommendation and look forward to assisting you again on your next property journey should the need arise.
5/5
TrustpilotHighly recommended
Professional and relaxed, prompt and responsive. A very good experience.
It's great to know that our prompt and responsive service made a positive impression. If you need anything in the future, we're here to help. Thanks Callum.
1/5
TrustpilotDO NOT USE - Seymours lettings Guildford
Awful experience with Seymours during our tenancy here. An incident occurred where the communication was so poor from Seymours Lettings that they failed to inform us of a viewing of our property, meaning that the agent let themselves into the property whilst a young female was home alone. To make matter worse, they tried to avoid filing this complaint by having a telephone conversation. Do not recommend.
5/5
TrustpilotThe young men were positive
The young men were positive, cheerful, on the ball, diligent re letting me know if the timing of a viewing were to change, a pleasure to work with.
Hi Jean, thanks so much for leaving a review and the five-star rating. Pleased that everything has gone smoothly for you.
1/5
GoogleYikes, not happy with a company not complying with all of the estate agent regulations, according to HMRC. Massive fine for not complying. Haven't used them, but while looking around the Surbiton area, and researching who to use, I'd advise everyone to do the same. https://www.gov.uk/government/publications/businesses-not-complying-with-money-laundering-regulations-in-2018-to-2019/businesses-that-have-not-complied-with-the-regulations-2023-to-2024
5/5
GoogleFound Seymours to be extremely responsive and professional when selling my home. Chris in the sales team and Jenny in sales progression were always incredibly helpful and always made themselves available to provide feedback throughout the process.PositiveProfessionalism
Thanks for the review Rob and the 5*'s.
5/5
TrustpilotHelpful and efficient
Found the team very helpful and efficient with viewings, queries and managing the sales process.
Your very welcome and its been our pleasure to help you with your property journey. Feel free to pop in anytime your passing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Seymours Prestige Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.
