Trusted Agent profile · Surbiton

Seymours Prestige Homes Surbiton reviews

4.4

★★★★★ Great

867 reviews across 2 platforms

13 Brighton Road, Surbiton, KT6 5LX

Seymours Prestige Homes's office in Surbiton, at 13 Brighton Road, is rated 4.4 out of 5 across 867 reviews on two platforms, including 277 Google reviews rated 4.9.

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4.9 / 5

277

Reviews on Google

This office

Trustpilot logo

590

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

1/5

Trustpilot

Haselmere Seymours very very bad…

Haselmere Seymours very very bad service it bad may discrimination is the only think.

Kirisha · 11 May 2024

Agent replied · 19 June 2024

Hello Kirisha. We're sorry to read your comments and can assure you with complete certainty that we never discriminate in any way. Please get in touch with us as soon as you can and we will be more than happy to help.

5/5

Trustpilot

Saved the day

I was in desperate need to find a property after being let down by another agent in Woking. seymours acted promptly and efficiently and found me a property the day after. Great company and I am thankful for all the help so far.

Mr · 28 September 2021

Agent replied · 28 August 2024

It's a pleasure Mr Doherty, pleased we could help you.

5/5

Trustpilot

Selling an old property

Good communication from the team. They have been very pro active in arranging viewings, and eventually securing a buyer , for my father's property.

Linda · 29 September 2023

Agent replied · 19 June 2024

Thanks for the review and the five stars, Linda. Good communication works for everyone. Pleased it's gone well.

5/5

Trustpilot

Seymour’s were very helpful

Seymour’s were very helpful, professional and patient in their attempt to help me find a suitable flat. I would recommend them and would use them again.

Christina · 8 August 2023

Agent replied · 28 August 2024

Buying any type of property is a big deal. Being patient to make sure it's the right one has to be the most important thing you can do. It's been a pleasure to help and to share the journey with you Christina, Thanks for the review and we hope to see you again on your next journey if and when that maybe.

5/5

Google

Exceptional service from John, Nick and the team at Seymours, we would thoroughly recommend them. They offer a very personal, professional and reliable service and work hard to remove what can be a stressful process.

Nigel · 17 June 2019

5/5

Trustpilot

Seymours couldn't be more helpful

Seymours couldn't be more helpful. They have gone above and beyond to help us with our current house purchase. Professional, knowledgeable and would definitely recommend to family and friends.Thanks!

Laura · 12 May 2023

Agent replied · 28 August 2024

Thanks Laura. We thrive from people recommending us. Much appreciated.

5/5

Trustpilot

Excellent

Excellent, professional service at all times from pleasant and friendly staff. A calm and measured approach throughout the process was very much appreciated. Well done!

Colin · 25 August 2023

Agent replied · 28 August 2024

"Excellent" - Something we always try to strive for wherever we can. Appreciate the comments Colin and thanks for taking the time to review us.

5/5

Trustpilot

Extremely happy with the excellent

Extremely happy with the excellent, personal and professional service I received with a probate sale and on advice for my own property.At no time did I feel under pressure and was kept informed during the process.Great service thank you for looking after me.

Geoff · 31 August 2021

Agent replied · 28 August 2024

Hi Geoff, Great to hear from you and thanks for taking the time to review us. Pleased to hear that the communication was good as this is a vital component of our service. Thanks for using us.

5/5

Trustpilot

Seymours Knaphill helped sell my house…

Seymours Knaphill helped sell my house in Knaphill, and they were brilliant. The process was very smooth overall, Mark and Andy are lovely people and very helpful. Totally recommended!

PN · 2 May 2023

Agent replied · 28 August 2024

That's great to hear. Simon and Andy who head up the office have been there for more than we care to say and are super passionate as are Mark and the rest of the team. Thanks so much for the review, we really appreciate it.

5/5

Trustpilot

Excellent service knowledgeable agents

Excellent service knowledgeable agents, would use again if required. Many thanks

Keith · 18 June 2024

Agent replied · 28 August 2024

Thank you for your kind words and positive feedback! We're delighted to hear that you found our service excellent and our agents knowledgeable. It was a pleasure working with you, and we appreciate your trust in us. If you ever need our services again in the future, we would be more than happy to assist. Many thanks!

5/5

Trustpilot

Great service

Great service, very knowledgeable and approachable, has been great dealing with Seymours

J · 30 May 2024

Agent replied · 19 June 2024

Thank you for your kind words! We're delighted to hear that you received great service from Seymours and found our team knowledgeable and approachable. We appreciate your feedback and are glad we could assist you.

5/5

Google

Thanks to the letting team (Shaana), and the moving in team (Sabine) for their excellent levels of service, attention to detail, and for going the extra mile.

David · 16 June 2023

Agent replied · 15 June 2024

Thanks for your feedback on the team, they always strive to go the extra mile.

5/5

Trustpilot

Highly recommend Seymours Dorking. I have used Seymour’s Dorking on a…

I have used Seymour’s Dorking on a number of occasions and have always found them to be friendly, helpful and above all professional. Nothing is too much trouble and I would highly recommend them to anyone looking for property to rent.

Julie · 23 November 2021

Agent replied · 28 August 2024

Hello Julie, great to hear that you've used the Dorking office a few times. We do try to be "Your Property Partner For Life"!

5/5

Trustpilot

Excellent friendly service

Excellent friendly service. Was selling on Purple Bricks and had 1 viewing in l8 months, Seymours had it for 1 month and the sale is going through

Paul · 9 June 2023

Agent replied · 28 August 2024

That's great to hear Paul, pleased that you're now well on your property journey. The team will make sure that the rest of the way is well-lit and pleasurable. Thanks for taking the time to review us.

5/5

Trustpilot

Great team

Great team, good communication post offer accepted and hard working staff.

Evelyn · 7 June 2024

Agent replied · 19 June 2024

Thank you for your positive feedback! We're glad to hear you appreciated our team's communication and hard work post-offer.

5/5

Google

We have had a very good experience with Seymour’s in Surbiton. Jenny and Sam we’re always communicative and helpful and their help through the whole process has been very much appreciated.

Marisa · 15 December 2024

5/5

Google

Sam did a brilliant job selling our house, and we were very happy with the service provided by Seymours. Thank you so much!

Richard · 19 September 2023

Agent replied · 15 June 2024

Hi Richard, it is good to hear that you received great service when selling your home. Thank you for choosing Seymours. Good luck with your move!

4/5

Trustpilot

woking office

Very good staff at the woking office, they have gone out of the way to help with getting our offer accepted..very professional team.

Liz · 12 September 2023

Agent replied · 28 August 2024

Hi Liz, thanks for the review and it's been our pleasure to help. Enjoy making the house a home, that's where all the memories start.

5/5

Trustpilot

Seymours sell

Seymours sell! Everyone was first class and approachable and I have always used them. They get the job done.

Mabel · 15 December 2023

Agent replied · 19 June 2024

It's great to hear that everyone was first-class and approachable Mabel. If you ever need assistance in the future or have more property journeys planned, feel free to reach out.

5/5

Trustpilot

Amazing service Seymour’s Dorking.

I recently visited Seymour’s Dorking, as soon as we entered the branch the staff were very attentive and helpful. They talked us through all the details all the properties we liked and arranged viewings with us to fit our schedule.

Amy · 23 November 2021

Agent replied · 28 August 2024

Hi Amy, great to hear your comments and to know that the Dorking office which is headed up by owners Jamie and David looked after you. Hopefully, you will buy your next home with us as well. Best of luck with the search.

5/5

Google

A huge 'thank you' to the Seymours team in Surbiton for their first-class service, with a very smooth and professional selling process.

Phin · 19 September 2023

Agent replied · 15 June 2024

Hi Phin, It is lovely to hear that you received first-class service. Thank you for choosing Seymours to sell your property.

5/5

Trustpilot

Friendly & Professional

Friendly & ProfessionalGreat communication & courtesyExcellent result

Steve · 26 July 2024

Agent replied · 28 August 2024

Thank you for your feedback Steve. We’re glad you found our communication and results to be excellent. If you need anything else, feel free to get in touch.

5/5

Trustpilot

helpful and patient services

Alex J very helpful and patient between buyer, landlord and tenant. Thank you for your satisfaction service.

Tweety · 13 January 2024

Agent replied · 19 June 2024

Great to hear Tweety, thanks for taking the time to share your views.

1/5

Google

I wish my experience had been as good as others with Seymours. We had an offer accepted on a property which the vendor had plenty of time to consider and was happy with, but we where unfortunately gazumped in the same week.

L · 16 June 2021

Agent replied · 15 June 2024

Hello L, So sorry to hear about your experience. By law, all offers (regardless of when they are received) have to be submitted to the owners in writing, and the owners are the only people that can make the final decision. We know this doesn't help you in any way, but we also share your frustration! The law can be complicated and frustrating at times. We hope this doesn't put you off from finding the home of your dreams and we are always here to help to the best of our abilities.

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