Trusted Agent profile · Surbiton

Seymours Prestige Homes Surbiton reviews

4.4

★★★★★ Great

867 reviews across 2 platforms

13 Brighton Road, Surbiton, KT6 5LX

Seymours Prestige Homes's office in Surbiton, at 13 Brighton Road, is rated 4.4 out of 5 across 867 reviews on two platforms, including 277 Google reviews rated 4.9.

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4.9 / 5

277

Reviews on Google

This office

Trustpilot logo

590

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

1/5

Trustpilot

The Woking lettings team is a…

The Woking lettings team is a nightmare. These are folks who master the art of lying and extortion of money from the tenants. I have not seen the likes of this team before. Avoid at any price!

Alain · 28 March 2022

Agent replied · 28 August 2024

Sorry to hear that Alain. Keep well.

5/5

Google

We rented our flat through Seymour’s. Loved the efficient and personal service from Alex and Shaana. They are quick to respond and always very helpful.

Michaela · 16 June 2023

Agent replied · 15 June 2024

Hi Michaela, we are happy to hear you received excellent service and have passed it on to Alex and Shaana.

5/5

Google

It was great working with Sam and John! Right from the initial house search through to waiting in their offices for the keys! They were really responsive and supportive on the emotional rollercoaster that is buying a house! Thank you both for all your help!

Stephanie · 16 June 2020

Agent replied · 15 June 2024

Hi Stephanie, thanks for the fantastic 5-star review! We're so happy you're pleased with the service we provided, and we hope you love your new home! If you need anything in the future, please do get in touch.

5/5

Trustpilot

Great Service

Great, honest service without the typical spiel that you get from many estate agents.

Mr · 23 February 2024

Agent replied · 19 June 2024

Thank you. We try to focus on treating people in the same way we would want to be treated - straight forward.

5/5

Trustpilot

Excellent experience

Excellent experience from Mark, Ian and the whole team at Seymours. Would highly recommend the team from Knaphill

Mark · 26 November 2023

Agent replied · 19 June 2024

Thank you for the glowing review Mark. We're delighted to hear you had an excellent experience with all of us at Knaphill. Your recommendation means a lot to us. If you ever need assistance in the future or have friends looking for a great team, we're here for you. Wishing you all the best!"

5/5

Trustpilot

Good agency

Good agency - quick, reasonable, not bothering.

Al · 3 July 2024

Agent replied · 28 August 2024

Thanks AI for the comments.

1/5

Trustpilot

I have been in contact with Seymours…

I have been in contact with Seymours lettings team and they haven’t contacted me once about properties, only to look on Rightmove and they post daily with matches of what I’m looking for. Disappointing.

GLP · 22 June 2022

Agent replied · 28 August 2024

Hi GLP, sorry to hear this. Please get in touch with Helen (assuming you are referring to Woking Lettings and Management) who she will be happy to assist you. Please accept our apologies.helen@seymours-woking.co.uk

5/5

Google

Just recently sold through Seymours who were excellent in their approach to the find us the right buyer with superb feedback on all viewings that took place. Nick and John clearly know what is required and I would only recommend them to sell your property in Surbiton.

Graeme · 17 June 2019

Agent replied · 15 June 2024

Hi Graeme - thanks so much for your positive review and recommendation. Nick & John were delighted to read your feedback. Please do get back in touch with us if you need any further support with your property.

5/5

Trustpilot

They were very efficient and kept us…

They were very efficient and kept us informed every step of the way. And even chased the dreaded solicitors when needed. I would highly recommend

Vcky · 12 May 2023

Agent replied · 28 August 2024

Thank you Vcky. Agreeing an offer is only one small cog in the process, dealing with a chain and the dreaded solicitors as you put is another. Ultimately everyone wants the same successful outcome, it just needs good communication. Thanks for taking the time to review us, it's much appreciated.

5/5

Trustpilot

I was very impressed with the quality…

I was very impressed with the quality of effort in the sale of my house. All members of staff were very helpful and knowledgeable.

Carol · 2 June 2023

Agent replied · 28 August 2024

Fantastic Carol, thank you so much. We like to think of ourselves not as estate agents but more as your property partner sharing the same journey. We want to experience the same as your experience, that way the level of service is effortless. Thank you so much for taking the time to review us.

5/5

Trustpilot

Seymour’s . Walton on Thames

Seymour’s and the Walton team set out to do exactly what they said they would do! Sold our property within a week. Very professional team. Highly recommended

Maria · 22 February 2023

Agent replied · 28 August 2024

We're thrilled to hear that we lived up to our promise and sold your property within a week! At Seymours, we like to think of ourselves as the "A-Team" of estate agents - we love it when a sale comes together. Thank you for your kind words about our professional team, and for recommending us. We're always here to help, so don't hesitate to reach out if you need us in the future.

5/5

Trustpilot

Very professional very fast very…

Very professional very fast very friendly

Ann · 28 June 2024

Agent replied · 28 August 2024

Thanks for the review Ann, please we can help.

5/5

Trustpilot

Recommended local Agent.

Accurate valuation, excellent communication and quick sale of our property. Highly recommend.

Mrs · 27 February 2024

Agent replied · 19 June 2024

Thanks Katherine, its been a pleasure to join you on the journey, thanks for using us.

5/5

Google

Chris goes way above & beyond in his efforts to help a frictionless house sale. Very professional and upbeat service.

Louise · 20 August 2023

Agent replied · 15 June 2024

Hi Louise, We are really grateful for your feedback and love to hear that you had great service.

4/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, very proactive and pushed as hard they could to to help us sell our property.Would highly recommend and definitely use there services again in the future

Customer · 30 June 2022

Agent replied · 28 August 2024

,Hi LKS, thanks for taking the time to review us, we can't beat a recommendation as well as a statement to use us again in the future.

5/5

Trustpilot

Excellent service

Excellent service recently when I purchased through Seymour’s, very friendly approachable staff, kept me well informed, would use again.

Julia · 8 September 2023

Agent replied · 28 August 2024

Talking - it's something estate agents are good at! In all seriousness, every transaction relies heavily on open and honest communication, not just to make it work but to make the property journey as pleasurable as possible. Thanks Julia.

5/5

Trustpilot

Amazing

Amazing - best in class -thank you for your incredible service and drive xxx

Evelyn · 4 January 2024

Agent replied · 19 June 2024

Hi Evelyn, thanks so much for the comments and the five starts, really appreciated.

5/5

Trustpilot

Everything moved very quickly and I was…

Everything moved very quickly and I was kept fully informed. The team were professional and helpful at all times. I would use again

Rachael · 4 May 2023

Agent replied · 28 August 2024

Hi Rachel. Reviews are really important to us, so thanks for taking time out of your day. Pleased everything's gone well.

5/5

Trustpilot

For direct client communication

For direct client communication, and updating ,realistic selling approach and very fair sense of advice on contracting between seller and buyer

Carlo · 30 June 2023

Agent replied · 28 August 2024

Thanks for the review and the five stars Carlo. The best agreement is when both seller and buyer are happy and fully informed. We love to be a part of every move.

5/5

Trustpilot

Excellent estate agents

Efficient, responsive, straightforward, professional yet friendly, what more could you want from an estate agent?

NM · 30 November 2023

Agent replied · 19 June 2024

Thanks NM. Buying, selling or renting should never be difficult and sometimes it can be fun too. Keep well.

5/5

Google

We found Kathryn at Seymours very helpful in helping us find the right rental for us and with the negotiation process as we hadn’t rented before. It was a quick and stress free process so thank you!PositiveProfessionalism

Colette · 27 August 2021

Agent replied · 15 June 2024

Hi Colette, thank you for your kind review. Wishing you all the best in your new home and please don't hesitate to contact us if you ever need anything in the future, Team Seymours

5/5

Trustpilot

Very professional received considerable…

Very professional received considerable assistance with long protracted chain over a number of months from James Aiden and Ben

Steve · 15 August 2023

Agent replied · 28 August 2024

Thanks for using us in Blackwater. Chains can be difficult at the best of times, fortunately, as we've been dealing with them for years we know the best navigation routes to make the journey as seamless as possible. Thanks Steve.

5/5

Google

We had a great experience from Craig and the team from start to finish, and would highly recommend them. Professional and personable, we would definitely use them again.

Jenny · 17 June 2019

5/5

Trustpilot

Very Happy!

I recently sold and bought a property through Seymours and after dealing with many of the other agents in Woking, Seymours are by far the most professional, helpful and genuine. Would not hesitate to recommend.

Melanie · 4 November 2021

Agent replied · 28 August 2024

Amazing to hear that we helped you sell and buy all in one go, thanks so much for using us Melanie, pleased its gone well.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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