Seymours Prestige Homes Surbiton reviews

★★★★★ 5/5

Trustpilot

Professional Progressive Result Driven

I have to say how impressed I was with the whole team at Seymours nothing was too much trouble. Amy, Tom , Spencer, Zo and Brett. They all showed professionalism and honesty when handling the sale. If you want an Estate Agent that really does go the extra mile Seymours should always be at the top of that list. No wonder they are No 1 in Woking

JDS · 9 September 2023

★★★★★ 5/5

Google

Shaana is the best. John's not so bad either (but mainly Shaana)... Thank you guys, for being so amazing.... Talib from TOJ

Love · 16 June 2023

★★★★★ 5/5

Google

We have known John Flynn for many years and he really is “Mr Surbiton”!! He and his team are specialists in selling and letting properties in Surbiton and Thames Ditton. Their manner is totally different and they take a holistic view. You never feel like you’re just a number. Our house was a tricky one to sell, and we had been unsuccessful with another mainstream agent. Within a week of Seymours taking on our house we had our first offer. They have such a lovely way about them and are always have time for you to pop in and say hi or call them to moan about something or other. I wouldn’t hesitate to recommend them they are a great team and if they can’t sell your house - no one can!!!

Vandna · 16 June 2022

★★★★★ 5/5

Google

I was the buyer of a property being represented by Seymours in Surbiton. I felt I was taken care of even though I wasn't officially a client. Seymours were responsive to many of my questions and in a way, provided more support to me even though they really didn't need to, acting as a communciation gate between me and the seller of the property and at times providing sound advice to me for the purchase as well. Thank you!PositiveResponsiveness, Professionalism

Amy · 16 June 2022

★★★★★ 1/5

Trustpilot

Seymours letting service in Woking is a…

Seymours letting service in Woking is a joke. Disgusting "service" and attitude. I would advise anyone to stay well clear of this place. They are happy to take your money and that's it.

Elizabeth · 30 April 2022

★★★★★ 1/5

Trustpilot

Review of Guildford seymours

Review of Guildford seymours - 1/5 absolutely useless incompetent Sales and Letting team. The 1 star goes to whoever the person is who speedily puts up the signs.

Baldeep · 11 April 2026

★★★★★ 5/5

Google

Excellent service, Sam was excellent from the outset. He knew all the facts about the property and was flexible with last minute viewings. When we agreed a deal, Jenny was very supportive and guided all parties through the process. 5 stars !!

Paul · 17 March 2024

★★★★★ 5/5

Google

Seymours Surbiton are a friendly close-knit team that provided us with a great service with a positive attitude at all times.Thank you to the team especially Sam, Felix and Jenny. :)

Emma · 16 June 2022

★★★★★ 1/5

Trustpilot

Utterly ridiculous people

Utterly ridiculous people, completely disingenuous and deceitful. We made an application to view a property that had literally just been added to Rightmove. Got an appointment the next day, address seemed weird since the postcode wasn't in the right place and the building photos looked different between website and google maps. We figured it must have been a new build, since the advert said new build and hoped google maps just hadn't been updated yet.We turn up, it's not the same property at all. The red faced agent in an ill fitting blue suit then lies through his teeth, to our faces, claiming he had called and spoken to my partner the day before and explained the property we wanted had already gone and they intended to show us something different. Riiiiiight, good one.The property they decided to show us wasn't even within our budget, so they completely wasted our time! Spent over an hour driving through the school traffic to and from a bogus viewing. They then flatly refused to answer any communications about their behaviour, whilst claiming they had taken our details and would be in touch if anything came up in the future, that met our criteria. We then spent weeks watching multiple properties come on rightmove and never received any communication from Seymours about any of them. I guess they just blacklisted us, since they had already shown us their true colours and we had dared to call them on their BS.Having spoken to several other agents in the area, Seymours are well known for being utterly underhanded and devious! I strongly recommend you avoid going anywhere near them... they utterly suck, they are the reason estate agents have an appalling reputation.

Andy · 30 April 2022

★★★★★ 5/5

Trustpilot

I have just sold with Seymours Woking…

I have just sold with Seymours Woking and was very happy with how the sale was handled. In particular, Maxine from the Sales Progression Team was very helpful, providing me with recommendations when I needed them. I would definitely use Seymours again.

Helen · 5 December 2024

★★★★★ 5/5

Trustpilot

Billy Jones Seymours

Billy Jones was the agent to show me a flat in Woking today. He was very professional, helpful and very patient. Also before the viewing he provided me with all information I required fully and swiftly. a top agent :)

Jasmin · 14 September 2020

★★★★★ 1/5

Trustpilot

Unresponsive (Camberley branch)

Have been waiting months for a solution to a serious problem with the front door on our rental. Any contact attempt made is either not responded to or ‘passed on to another member of the team’, from whom we never hear back.

Hannah · 1 December 2025

★★★★★ 5/5

Trustpilot

Seymour's in Surbiton OUTSTANDING

Seymour's in Surbiton have been absolutely outstanding! Not only did they find me the perfect property, it was in the perfect location. Truly helpful from the outset and a pleasure to work with. Buying/selling is stressful at the best of times, so great to have an agent with empathy and professionalism! Many thanks

Dom · 24 May 2024

★★★★★ 5/5

Trustpilot

5 star service

Thanks to Ben and the team at Seymours Ripley for their professional approach to finding us a property. They were very helpful and we will definitely use them when we are looking to sell

Ian · 25 November 2021

★★★★★ 1/5

Trustpilot

I am absolutely disgusted with the…

I am absolutely disgusted with the director of the Staines branch. I decided to make an offer on the property they had advertised with a very high deposit but the sheer way that we were spoken to by him and pushed to the point of belittling us was awful to want a higher offer. Coming from a sales background - offending a potentially buyer to not wish to deal with your agency again is not the right way to do business and if that’s what he promotes to his staff he should step down. This was purely the disrespect from the agent that made me do a complete u turn to not deal with this director again. It seems my offer wasn’t submitted at all as no one got back to me with the outcome either so they pick and choose what offers to put to the vendor. Not right practice.

Avani · 7 March 2022

★★★★★ 5/5

Trustpilot

Seymours (Camberley)excellent

We used Seymours (Camberley). Oliver and his team handled our sale very professionally. Good communication with the buyer and their solicitor, wise advise to us when things weren't progressing, prompt responses whenever we called. Would use them again.

TeePee · 31 January 2021

★★★★★ 5/5

Trustpilot

Extremely helpful team especially…

Extremely helpful team especially Clive, charity and Fiona in the Guildford and working offices.

Sarah · 30 October 2023

★★★★★ 1/5

Trustpilot

AVOID AT ALL COSTS

If only it gave an option to leave not a single star……Where to even begin with this business. I’m glad to see their most recent review is fitting of my post and I’m only too pleased to carry on where the last post finished.Seymour’s Camberley are a disgusting, shameful representation of an estate agent who repeatedly fell well short of their promise. After taking their advice to market our property a little over two weeks in with no viewings confirmed and no contact until prompted from them we receive an email suggesting we need to reduce the value of our property by £10,000.After querying this we then received an incredibly rude phone call from the office manager. We subsequently parted ways with Seymour’s and were advised only when arriving atthe office that our key had already been put in our letterbox, what a waste of time.Having later checked the letterbox only to discover our keys were not in their and they had no explanation as to why this had occurred, again portraying to us that they are not the business they show themselves to be and one that has left a terribly bitter taste in my mouth.For anyone reading this post please think twice before approaching them as a business and make sure you do investigate using another agent over Seymour’s.

Lauren · 25 January 2022

★★★★★ 2/5

Trustpilot

Extremely poor service - Camberley Lettings Department

Extremely poor service from the Camberley lettings department. Been chasing about viewing a property and was told I would receive a call back the next day. I’ve rung every day since only to be told that the letting agents are ’all out on viewings’ and that a message would be taken. Again I haven’t heard anything. They are now not answering the phone or replying to emails.

Chloe · 9 June 2023

★★★★★ 1/5

Trustpilot

Letting with Seymour's a landlords point of view

As landlords Seymour's managed our property for 30 months.Initially we were with Seymour's of Blackwater when they closed their lettings department we were moved to Woking with no consultation and very poor communication.We were promised one point of contact but on moving to Woking we had to deal with several members of staff e.g. one for repairs, another for check in, yet another for check out, none of which was explained to us! These internal departments did not communicate with each other and we spent endless hours making telephone calls and sending emails.Living in another country was difficult enough but for any issues we had to constantly chase them. We as landlords wanted to make sure that the tenants had a comfortable and safe place to live, therefore we acted on any issues as soon as we were notified. However Seymour's would take days to respond and send out repair men, making the tenants believe we were at fault.As an letting agency they are unresponsive, unprofessional and not interested in either tenants or landlords.The only thing they are interested in as their fee.We always felt they were working against us not for us. At the end of our contract they retained part of our deposit for fees we had already paid at their instruction. Do not use this agency find someone else.

Khym · 10 January 2022

★★★★★ 1/5

Trustpilot

I am so disappointed firstly not stated…

I am so disappointed firstly not stated in promotional brochure or even when visiting a potential home about a property having a cess pool.Then after leaving a message no one had the descency to return my messages.obviously they did receive my message as within mins thé property was back on for sale.Lack professionalism and customer care.minus 1 star

Rob · 15 January 2024

★★★★★ 5/5

Trustpilot

Vince and team made the experience…

Vince and team made the experience incredibly smooth, with everyone achieving the desired outcome. Highly recommend the Seymours West Byfleet team.

J.P · 20 March 2023

★★★★★ 1/5

Trustpilot

Damp, mould, rodent infested properties.

AFter a years of living in a damp/mould/rodent infested property that was falling apart quite literally, emailing them every few days practically begging for repairs to be made to no avail. After contacting the council to in an attempt to force themTo actually make repairs. After the council giving hem 6 weeks to carry the works out. 6 months later - none don the jobs were completed.Now they are trying to extort money fromMy deposit because of damage their lack of repairs has caused. Avoid Seymour’s like the plague. Staff are incompetent. Once you’ve asked for repairs to be done you willBe treated like a second class citizen.Despite my partner and I sticking to the terms of the agreement - Seymour’s wouldn’t stick to their end and make the home habitable for human habitation.Absolutely disgusting

Joseph · 3 December 2021

★★★★★ 5/5

Trustpilot

Lightwater Office

The team at the Lightwater office kept us informed through the initial stages and subsequent viewings. They achieved a lot of viewings in a short period. Krisy Ehret our client relationship manager once offer accepted was outstanding in her support.

Michael · 22 November 2024