Trusted Agent profile · Surbiton
★★★★★
351 reviews across 3 platforms
Brighton Road, Surbiton, KT6 5LR
HJC's office in Surbiton, at Brighton Road, is rated 4.9 out of 5 across 351 reviews on three platforms, including 301 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for HJC, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleHJC Surbiton have been amazing. They helped out to sell our property and buy our new home. Suzanne and the whole team have been so professional and have helped us so much. I wouldn't hesitate to use them again and have been recommending them to friends. The whole process has been incredibly easy with the support of HJC. Great team!
5/5
GoogleGreat service, always friendly and updated after every Viewing.
Thank you so much for your kind words, Glen! The team at HJC Surbiton
5/5
GoogleFantastic experience. Suzanne and the team have been excellent through the whole process.
5/5
GoogleWonderful service from start to finish. Would highly recommend Suzanne and the team.
5/5
TrustpilotWe rented a house in East Molesey…
We rented a house in East Molesey through HJC in Surbiton. Manique managed the property and she and the team were amazing. Anything we raised was dealt with really quickly and we felt it was fine to mention even small things. The best rental experience we have had, so I would highly recommend them.
5/5
TrustpilotProfessional, responsive, highly recommended
Highly recommended for a professional, effective and friendly service. Suzanne helped us find a buyer quickly and kept us informed all the way, liaising with the solicitor and other agents to move things along. Always available to answer queries and give advice, I cannot recommend highly enough.
5/5
GoogleAll of the team at HJC were model professionals, always available and helpful, open and honest from start to finish. They helped navigate the sale of our apartments through busy and sometimes challenging times to successful completions. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma was great to deal with from start to finish.
5/5
GoogleWe had a great experience working with Suzanne when we bought our place in Surbiton recently. No strange pressure tactics that you often find with estate agents. She was also really efficient in following up with the solicitors on both sides to keep the process moving along. Can definitely recommend her and HJC.
5/5
GoogleHJC (Suzanne and Karen, in particular) were great during the sale of our flat. From the speed of responsiveness, commitment to ensuring we went through to exchange with many obstacles along the way, I would speak highly of their dedication and care throughout the entire chain. Could not recommend them highly enough!
5/5
GoogleI highly recommend HJC Surbiton. Suzanne and Karen are great to deal with - always approachable, friendly, professional and flexible. We benefitted from lots of advice and guidance during our house buying process, which really smoothed the process and made it less stressful than it would have been otherwise. We're very grateful.
5/5
GoogleReally grateful for Suzanne's professionlism during a tricky house move, she took clear leadership of the situation and kept me briefed and communicated with at all times. She even managed to create a chain-saving solution with one element of the chain so we caould complete as planned - thank-you!PositiveResponsiveness, Professionalism
5/5
GoogleThe team is incredible, super professional and customer focussed. Throughout the buy/sell process they remained very engaged, always helping us remove blockers and ensuring the process kept moving. As a plus, they made great recommendations on solicitors, removals company, etc.
5/5
GoogleHJC has been wonderful in assisting us with our property purchase. The whole team has been really responsive and helpful. It was a pleasure working with them. They are by far the best real estate agent we have come across.
5/5
GoogleSuzanne provided an excellent service, which was both very professional and realistic. Communication was very good and any queries were dealt with promptly. Helped us through the sale, which as we know can be stressful at times and so this support was welcome. Thank you.
5/5
GoogleWe recently purchased a property through HJC - they were extremely professional and efficient, and made the entire process run very smoothly. Suzanne in particular was great to work with and kept on top of everything, ensuring that it all went through in record time.
5/5
GoogleThank you very much to Suzanne and her colleagues at HJC for getting us over the line on our house purchase. Professional and helpful at all times - I wouldn’t hesitate to call on their services again. Very much appreciated.
5/5
GoogleSuzanne (Sales) and Manique (property management) are consummate professionals. First class service, good advice, quick response times and overall a pleasure to deal with. This is how all estate agents should operate. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe bought through this Agent, dealing with Suzzane. She was absolutely incredible! We were in a chain of 6 and I don’t think we would have completed without her. She was on the ball from start to finish. Would highly recommend!! Thank you.
5/5
GoogleI purchased a property with HJC and found Suzanne to be extremely helpful, proactive, knowledgable and responsive. I wouldn't hesitate to use HJC as my estate agents again for any future business off the back of this transaction. It was a real pleasure to work with them.
5/5
GoogleGreat to work with I have used them twice in ten years and helped me get a smooth purchase and then a smooth sale - good team and cannot fault the outcomes.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI cannot praise HJC enough for their efforts securing a tenant at late notice. The team are very professional, patient and respond very quickly to any queries. I would not hesitate to recommend them.PositiveResponsiveness, Professionalism
5/5
GoogleThank you very much to Suzanne and her colleagues at HJC for getting us over the line on our house purchase. Professional and helpful at all times - I wouldn’t hesitate to call on their services again. Very much appreciated.
5/5
GoogleSuperb handling of our sale as always (HJC usually have our business) and in fact, was instrumental in pulling together our purchase - very proactive, communicative and maintained momentum moving forwards - excellent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: HJC, Surbiton won Trusted Agent.
