Trusted Agent profile · Surbiton
★★★★★
351 reviews across 3 platforms
Brighton Road, Surbiton, KT6 5LR
HJC's office in Surbiton, at Brighton Road, is rated 4.9 out of 5 across 351 reviews on three platforms, including 301 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for HJC, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
5/5
GoogleI purchased a property with HJC and found Suzanne to be extremely helpful, proactive, knowledgable and responsive. I wouldn't hesitate to use HJC as my estate agents again for any future business off the back of this transaction. It was a real pleasure to work with them.
5/5
GoogleGreat to work with I have used them twice in ten years and helped me get a smooth purchase and then a smooth sale - good team and cannot fault the outcomes.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI cannot praise HJC enough for their efforts securing a tenant at late notice. The team are very professional, patient and respond very quickly to any queries. I would not hesitate to recommend them.PositiveResponsiveness, Professionalism
5/5
GoogleThank you very much to Suzanne and her colleagues at HJC for getting us over the line on our house purchase. Professional and helpful at all times - I wouldn’t hesitate to call on their services again. Very much appreciated.
5/5
GoogleSuperb handling of our sale as always (HJC usually have our business) and in fact, was instrumental in pulling together our purchase - very proactive, communicative and maintained momentum moving forwards - excellent.
5/5
GoogleHi I recently rented out my townhouse in Thames Ditton village and I was very impressed by the service I received from HJC. The team were very helpful and efficient and my house was rented out within a week of going on the market.
5/5
GoogleSuzanne and HJC are a pleasure to work with and take an honest and upfront approach. I had no concern that selling through HJC would be a success and the good service and communication stayed consistent all the way through to completion. Thank you!
5/5
FacebookI was thoroughly impressed with the very personal and professional service given by HJC. I bought a property through them and they made a very stressful process straight forward and simple. I cannot recommend them highly enough. All the staff were a pleasure to deal with. Thanks HJC.
5/5
TrustpilotExcellent Service
HJC are a professional, courteous, honest team. We’ve worked with them on multiple sales/purchases and have recommended them to friends and family without hesitation. They make the property market process as smooth as they can for their clients with a reassuring and helpful approach. Thank you HJC!
5/5
GoogleWe had an amazing experience with the HJC team. They took care of us and looked after us through the entire process. They provided professional support, we had great communication, and were always very responsive. Big thanks!PositiveResponsiveness, Professionalism
5/5
GoogleVery pleased with our choice to instruct HJC for the sale of our property. It was refreshing that HJC were able to offer genuine, professional advice throughout the whole process. We have already recommended HJC to several of our friends too!
5/5
GoogleWe had a great experience buying through HJC Surbiton. Suzanne in particular was incredibly helpful throughout the sales process (which in our case was somewhat prolonged), and has continued to be very supportive since completion.PositiveResponsiveness, Professionalism
5/5
TrustpilotHJC were extremely good
HJC were extremely helpful, thoughtful and professional from start to finish. Lovely people. Very responsive. Made the house buying experience as easy and seamless as it can get.
5/5
TrustpilotAn excellent service provided
An excellent service provided. The HJC team were extremely helpful and hard working when I was selling my home. Nothing was too much trouble and everyone was extremely personable and friendly, not least Tuesday Manthorpe who was very supportive throughout the sale process.
5/5
GoogleWe rented out house through HJC for 6 years. The service was not cheapest price available. However, the service was very professional and the staff immediately responded and dealt with tennants concerns/problems. İt meant renting our house was stress free.
5/5
GoogleHJC were fantastic to deal with from a tenants point of view. They were always very responsive, dealt with any issues we had swiftly, and communicated well throughout. I would highly recommend letting from HJC.
5/5
GoogleExtremely profesional and personable service. Given at a very busy and time sensative period for property moves they really helped with our purchase at every step. Fully Recommend.
5/5
GoogleSuzanne and everyone at HJC are brilliant. We bought our first home with them and didn’t hesitate to choose them to help with our sale! 10/10. Couldn’t recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuzanne and everyone at HJC are brilliant. We bought our first home with them and didn’t hesitate to choose them to help with our sale! 10/10. Couldn’t recommend them enough!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been most impressed with the Lettings Department at HJC, led by Hannah . Their customer service has been excellent, they have been professional and efficient at all times. Thank you .
5/5
GoogleFirst Nicky and then Suzanne expertly navigated us through our property purchase. We would definitely recommend HJC for anyone looking to buy or rent a property.
5/5
GoogleA great professional team. Hannah and the rest of the rental and rental management teams have delivered an outstanding service. Highly recommended if you want to rent or rent out in Surbiton.
5/5
GoogleWe purchased a property through HJC and Suzanne and I have nothing but positivity to share. From start to finish, the process was straightforward for myself and partner who were first time buyers and needed some guidance.
5/5
GoogleExcellent service from HJC Surbiton team Emma, Hannah and Manique. From initial viewing, through to managing tenancy paperwork and ensuring property was thoroughly ready for moving in. Couldn't recommend more.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: HJC, Surbiton won Trusted Agent.
