Trusted Agent profile · Surbiton

Hawes and Co reviews in Surbiton

★★★★★ Excellent

938 reviews across 2 platforms

67 Victoria Road, Surbiton, KT6 4NR

Part of Hawes, see every office.

Hawes's office in Surbiton, at 67 Victoria Road, is rated 4.8 out of 5 across 938 reviews on two platforms, including 341 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.

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4.8 / 5

341

Reviews on Google

This office

Trustpilot logo

597

Reviews on Trustpilot

This office

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Awards

The Trusted Agent 2026 results for Hawes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Surbiton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Michael Gibson Excellent Historic Valuation

Michael Gibson the Senior Sales Negotiator at Hawes & Co. in Surbiton, produced a detailed and historic market valuation for Inheritance Tax. He diligently searched to locate similar properties and successfully matched prices which would accord with my house in Mortlake in 2005. Apparently the tax may still be required. He also offered his services in marketing the house for sale and was very persuasive. A first class representative from Hawes & Co.

Jean · 10 February 2021

5/5

Google

Rosie from the leggings department was amazing! She helped find tenants very quickly and I was extremely impressed by how smooth everything took place. I would definitely recommend them as your letting agency.

Brigitte · 22 September 2024

5/5

Trustpilot

Excellent Estate agent

Excellent Estate agent. Over the past 20 years I have used numerous estate agents in my profession of managing properties and I can truly say that I am impressed with Hawes & Co and their lettings team, especially the manager Toby. They are most professional and genuinely seem to care about their clients and matching the right property with the right tenants, rather than the money.If you have had enough of agents that just push and push and give you the hard sell then this is the agent you should be trying out. It is most refreshing to get good service with no hidden agenda.

Tara · 29 December 2017

5/5

Trustpilot

We Just bought a property through Hawes …

We Just bought a property through Hawes & Co. and have dealt extensively with Sam & Sarah who we found to have the right aptitude and business acumen to deal with one of the most challenging circumstances. Not much can else be said but despite the not so savoury reputation haunt Estate agents. Haws & Co. have proven to be one of the most professional firm I have dealt with over a period spanning over 20 years in investing in the property market. It’s true that what make the company are the people who actually do the job with professionalism and integrity. Sam & Sarah are true professionals and they are a true credit to their company. R Behno

Ryan · 4 October 2017

5/5

Trustpilot

Great experience

Great experience. It has been great working with Damian and John. They have been professional and helpful throughout the process

Victor · 25 August 2023

Agent replied · 13 June 2024

Hi Victor, thank you for taking the time to leave a fab review! We are very pleased to hear that both Damian and John have been professional and helpful throughout the process. Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

Honest and upfront - makes a change

We were very happy with our experience selling with Hawes & Co. Greg and Sam in particular were a pleasure to deal with, and nothing was too much trouble. It was refreshing to deal with an Estate Agent who was honest and frank with us - this made a great difference in comparison to others we were also dealing with at the time. If I was still in the area and needed to buy/sell again, I wouldn't look anywhere else.

Amy · 19 September 2017

5/5

Google

Everyone at Hawes and Co are so helpful and friendly nothing is too much trouble. Max Etheridge very kind helpful and patient. Would recommend using Hawes and Co for renting or buying, the team their really do care.PositiveProfessionalism

Kelly · 24 August 2021

Agent replied · 16 June 2024

Thanks Kelly, it's lovely to hear! Best wishes, Max Chapman (Hawes & Co).

5/5

Trustpilot

My wife and I were first time home …

My wife and I were first time home buyers even though we were both in our 40's. The house was a huge investment for us and we had spent quite a long time waiting for the right house to come on the market. Hawes & Co were an absolute pleasure to deal with. They were very accommodating, friendly and helpful and made the whole process smooth, easy and pleasant and we even managed to complete the whole deal in just under 1 month, which I have been told is unheard of. They're a great firm and our main point of contact Greg McHugh, was an absolute star throughout the whole process.

Cherry · 30 August 2017

5/5

Trustpilot

We worked with Hawes to find a rental …

We worked with Hawes to find a rental property in Surbiton. We consulted a number of agencies in Surbiton to ensure we found a suitable property in time. Hawes provided the best service by a mile. Toby listened to our requirements carefully, made good suggestions and was very responsive to every question and request we made. He was proactive too, which was something we struggled with at other agencies. The whole process went very smoothly and painlessly. We would definitely recommend Hawes & Co. and working with Toby to find a rental property.

Sarah · 26 August 2017

5/5

Trustpilot

Honest, hard-working and pleasant to work with

We were selling my late mother's house from a distance and the staff at Hawes & Co were brilliant. We got to know all of the staff, all of whom did viewings for us. Greg McHugh was the lead agent and he was so helpful, keeping our sale moving along and us updated throughout. Their initial valuation was spot on. When the time came to find a rental property in the area for my sister, Hawes & Co came up trumps and maintain contact with her. I would not hesitate to use Hawes & Co again should the need arise.

Redgrave · 24 August 2017

5/5

Trustpilot

Strongly recommended

What can I say? The house wasn't cheap, but I wanted to move closer to family. Greg from Hawes came to view and we agreed they would handle the sale. Being cautious though, we had a dual agency. The house sold within a week, to someone Greg had on his list of prospective buyers, but to someone who was not looking at our type of house, and would never have seen it otherwise. On first viewing the sale was made for very close to asking price, and the deal was done before the other agent had anyone through the door. Throughout the sale, Greg helped in advising about the process and helping speed things up. Really can't praise Hawes enough for their selling of our house.

Bruce · 22 August 2017

5/5

Google

Greg and his team were fabulous and seen the sale of our flat through right to the end in style. Great customer service and could not be more helpful and professional.

Gary · 18 June 2018

5/5

Google

I cannot praise Hawes & Co enough for their incredible customer service and effortless efficiency throughout the successful sale, exchange and completion of my last property in Surbiton. Greg McHugh (Sales Manager) was an absolute star and delivered on all fronts as promised during the initial valuation; he really stood out from the other firms. Hawes & Co also offered the best percentage fee with no additional costs for photography/EPC. Greg and the sales team (Samuel & Vinesh) all worked extremely hard through the whole process. I was impressed just how customer focused the team were and by their level of honesty and integrity; buying/selling a property is definitely one of the most stressful things you'll ever do so having an estate agent you can trust definitely takes the edge off. The whole team were an absolute pleasure to work with and would highly recommend this office to anyone requiring such services in the local area.

Mario · 18 June 2017

5/5

Trustpilot

All my questions have been answered and…

All my questions have been answered and they have provided a printed information about the area and a brochure of the flat.

Szilvia · 21 June 2023

Agent replied · 13 June 2024

Hiya, thank you for taking the time to leave a review. We are very pleased that you was provided with the information and brochure you needed! Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

All my questions have been answered and…

All my questions have been answered and they have provided a printed information about the area and a brochure of the flat.

Szilvia · 21 June 2023

Agent replied · 24 December 2024

Hiya, thank you for taking the time to leave a review. We are very pleased that you was provided with the information and brochure you needed! Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

We had a great experience with Hawes…

We had a great experience with Hawes and Co. They achieved asking price for our sale very quickly and Greg oversaw the sales process very efficiently. Thanks for making our sale stress free.

Irene · 8 April 2022

Agent replied · 13 June 2024

Dear Irene, thank you for the lovely five star review! We are so glad you had such a brilliant experience with Greg at the Raynes Park Office and that the whole process was stress free for you. Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Google

A brilliant and smooth service from start to finish. Great care was taken to find just the ideal property.

Martin · 21 August 2023

Agent replied · 16 June 2024

Hi Martin, thank you for the 5 stars! We are very pleased that you had a great experience with our Surbiton branch and the the team gave you a brilliant and smooth service from start to finish. Best Wishes, Amy Taylor (Hawes & Co)

5/5

Trustpilot

Excellent service during difficult circumstances

I was super impressed by Paul's professionalism, swift responsiveness and dedication to seeing the sale of my house through to completion despite lockdown 2.0 arising at a critical time in the process. He was also easy to work with and personable. Indeed all the people i spoke with or saw at Hawes had a smile on their face in not the easiest of times. I highly recommend them as an estate agent.

Mandy · 9 December 2020

5/5

Google

I had an amazing, smooth and flawless experience. The checks were massive, but was worth it in the end.. I am already considering mortgaging with you guys.😂😘 …

Chinwe · 11 November 2024

5/5

Trustpilot

Damian and the team were great!

Damian was my point of contact and he was amazing! Really helpful, always available to help and there when we needed. Would recommend!!

Rachael · 22 February 2021

1/5

Trustpilot

Awful company with the most rude and…

Awful company with the most rude and incompetent staff. They were so unhelpful with our property, rarely responded to emails and would never answer questions or concerns and ignore important issues! Unprofessional and there’s a reason they only have a handful of branches! They will work with the worst landlords, and vendors and have no morals, empathy or even an ounce of humanity. Worst experience, recommend using anyone BUT Hawes & Co!

Luke · 25 November 2020

5/5

Google

Couldn’t be more happier with the end result in which wouldn’t of been possible in the slightest if it was not for Miranda, Fraser and Max. Thanks guys, keep smashing it.

Sam · 17 June 2022

Agent replied · 16 June 2024

Hi Sam, a massive thank you for the five star review. We're so pleased your experience was made easier by Miranda, Fraser and Max. Best Wishes, Lydia Pickard (Hawes & Co).

5/5

Trustpilot

Excellent customer service

Although I didn't purchase a property that Hawes & Co. showed me, I found them to be the most professional of the estate agents I dealt with whilst house hunting in the Surbiton area. Greg McHugh had a really good understanding of the kind of property I was looking for and was pleasant and knowledgeable on our property visits. Hawes & Co. will be my first choice when it comes time to sell my property.

Llewellyn · 1 November 2019

5/5

Google

We would highly recommend Hawes & Co. We were extremely pleased with the service we received from everyone at Hawes & Co especially from Liana who was very professional throughout the whole process.

Andy · 17 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Hawes and Co

Has Hawes and Co won any awards?

Yes. Hawes and Co won Gold in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hawes and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Surbiton.

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