Trusted Agent profile · Surbiton · Surrey
Verified
★★★★★
930 reviews across 2 platforms
1-5 St Mark's Hill, Surbiton, Surrey, KT6 4LH
Part of Chancellors, see every office.
Chancellors's office in Surbiton, Surrey, at 1-5 St Mark's Hill, is rated 4.2 out of 5 across 930 reviews on two platforms, including 213 Google reviews rated 4.3.
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Every review we hold for the Surbiton office, from every platform, shown as written. First names only.
1/5
GoogleGod smacked reading these reviews. Spot on! Have been trying to arrange a viewing for a property on sale for two days and have received only but bad customer service, rudeness and negligence from Georgia. Very disappointed!
Hello, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
FacebookEmily Marla has been fantastic and really really helpful throughout our tenure with her. She was punctual, caring and made sure we were looked after.
5/5
FacebookVery friendly & helpful staff. Spoke to Hayley, very polite. Made the whole registering process a bit less repetitive. A pleasure to deal with.
5/5
FacebookPaul Folley has been extremely helpful and prompt with our search for a house - we are very much looking forward to our viewing.
1/5
GoogleGod smacked reading these reviews. Spot on! Have been trying to arrange a viewing for a property on sale for two days and have received only but bad customer service, rudeness and negligence from Georgia. Very disappointed!
Hello, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks.
5/5
Facebookjust spoke to Gary at chancellors surbiton and although I won't be selling a property yet I will be using him in the future
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
FacebookExcellent service from the Henley branch, thank you to Rob Penford and John Harrison in particular for their friendly, professional service - very informative!
5/5
FacebookI have dealt with Ricky Lee Leggett from Aylesbury branch and I would highly recommended. Very pleasent, helpful and really patient. Great service. Thx
5/5
FacebookA big thank you to Shannon Harris, our property manager for always being so helpful and friendly and responding quickly and efficiently to emails.
5/5
FacebookGeorgia Weaver was excellent in taking me through the letting renewal process. prompt replies to any queries. very good service
5/5
FacebookWe recently moved with Chancellors and Elizabeth Parris was really professional, helpful and easy to contact. Would definitely recommend her and them.
5/5
FacebookI want to thank our property manager Francesca Deacon for her excellence in every aspect of her work - gentle, punctual, honest, effective, with can-do / will-do mentality. Well done Francesca!
Thank you Ser for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookThe service I have received in the past hasn’t been up to standard, however since Elizabeth Loew joined the team my queries have been resolved quickly and efficiently, with a positive outcome.
Thank you so much for your wonderful feedback! Very much appreciated and always happy to help ☺️
1/5
FacebookThe worst company, impolite, slow, unorganised and not helpful. Avoid them.
Hi Beáta, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
5/5
FacebookThanck you Chancellors...you have a great team,specially Nathan is doing a professional job and i have a good experience with him..well done
5/5
FacebookId like to thank Mary Hughes. Mary has been a excellent help with all my questions and any property problems. Very professional
1/5
FacebookI would highly recommend giving these guys a miss..... Or at least the leominster branch anyway. Absolutely appalling service. We certainly won't be approaching this company with our money in the future.
Thank you for bringing this to our attention Lexi, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk? Thank you.
5/5
FacebookCasey Gramson MARLA is all friendliness and always happy to help with my requests. Really impressed with her communication skills and professionalism, always speaks calmly and explains things thoroughly. I highly recommend her. A Aouissi
Thank you! Enjoy the sunshine at Brighton!
5/5
FacebookI've been in contact with Josh & Gareth at Chancellors on the telephone to discuss potential rental properties. Both have gone above and beyond with their customer service and have really done everything they can to help me.
Thank you Mark, glad we can help, and if there's anything else you need please feel free to drop me an email. All the best.
5/5
FacebookThanks to Keylen Wilson, in Property Management who has been friendly, efficient and professional. She has made being a Landlord less stressful.
5/5
GoogleSamuel Wilkie in Lettings gave a great account of himself. Arrived on time and had done all his research. Property let for above asking price in a week, great job Samuel.
Thank you John for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
5/5
FacebookI had brilliant experience with chancellors but especially with FIONA FENNELL she helped me with every thing in a very professional manner quality customer service was provided by FIONA FENNELL I give her ?????
Fiona Fennell
5/5
FacebookI recommend this asset. A great team, especially Rebecca Joel, who helped me through the steps to get a home.??????
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