Trusted Agent profile · Sunderland
Verified
★★★★★
196 reviews across 2 platforms
15 Sea Road, Sunderland, SR6 9BS
Peter Heron Residential Sales & Lettings's office in Sunderland, at 15 Sea Road, is rated 4.8 out of 5 across 196 reviews on two platforms, including 195 Google reviews rated 4.8.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
1/5
GoogleCurrently waiting outside the property on Kingston Terrace for Graham who I was told would meet me here at 6pm. Thank you for wasting my time, I will certainly not be purchasing any properties …
Thank you for your review. Very disappointing though as you were clearly late for the appointment. We had 2 applicants viewing at the arranged time of 6pm. The other applicants arrived at the correct time and viewed accordingly.
5/5
GoogleEfficient and attentive. Would recommend as a letting agent.
Thank you for your 5 star review, we really appreciate your recommendation and your support Jessica, you were a fantastic tenant, and we wish you all the best in your new home. Kind regards Ashley O'Carroll Managing Director for Peter Heron.
5/5
GoogleMyself and husband are currently looking to buy a house. I have dealt with Maxine Spencer for a few weeks and she has been fantastic. She knows exactly what I am looking for and although I know buying a house is stressful she has been very understanding and helpful. A credit to Peter Heron.
Maxine is delighted with your kind words. Thank you so much!
5/5
GoogleRecently rented a property through Peter Heron and Victoria was extremely efficient and helpful at every stage, we would not hesitate to contact if we needed any more help and would now always recommend Peter Heron. Thank you for all of your help with our move.
Thank you so much Ellis. Victoria is absolutely over the moon and all here at Peter Heron Letting Agents in Sunderland hugely appreciate your lovely, positive feedback as this always goes a long way!!
5/5
GoogleWonderful service an efficient work. Well done 👍 …
Thank you so much for your kind 5 star Google review. We’re delighted to hear that you were happy with the service and efficiency throughout the process, it’s greatly appreciated. Kind regards Ashley O'Carroll Managing Director for Peter Heron.
5/5
GoogleExcellent service from Ashley and his staff handling both our sale and purchase. Brilliant communication throughout. Wouldn't hesitate to recommend. First class.
5/5
GoogleI viewed a lovely property with Peter Heron to rent. I dealt with Chloe who was very professional and helpful. She was very attentive and made sure my move went without a hitch! Well done Chloe keep up the good work! I’d certainly recommend Peter Heron in the future to family and friends 👍🏽 …
Chloe's absolutely delighted with your kind words Donna; thank you. We are also thankful the effort put in by our team has been recognised in such a lovely way. All at Peter Heron wish you the very best for the future!
5/5
GoogleWe want to say a huge thank you to Lauren who has been a huge help to us when securing our new family home. After many disappointments elsewhere Lauren gave us a fantastic viewing of the property and was quick and efficient in helping us …
Thank you for this Michael - means a lot!! Wishing you all the best!
5/5
GoogleI have dealt with Ashley O'Carroll on more than one occasion and the service is always first class. Everything is handled in a professional manner, staff are responsive to enquiries and Ashley himself ensures that everything goes smoothly. Very impressive service
Thanks Mark!
5/5
GoogleI dealt with Victoria Simm, the letting Manager at peter Heron, prior to buying an investment property. She was informative and extremely helpful throughout the process, and I would heartily recommend her. She is an absolute credit to Peter Heron, and they are lucky to have her!
Many thanks for your kind words! Means a lot!
5/5
GoogleAs first time landlords we were somewhat nervous about setting out down this road. We need not have worried. Everyone at Peter Heron has been outstanding, particularly Victoria and Liyana. They have been professional, efficient and …
Everyone at Peter Heron Letting Agents in Sunderland are absolutely delighted with your amazing 5 star review Geoff & Jill! Thank you so much for your kind words! Victoria and Liyana are both over the moon with your lovely comments. All the best!
5/5
GoogleMichael Ford kept me sane throughout the long sale from start to finish. After 12 months I am finally due to complete tomorrow and I can not describe how I am feeling. Michael is professional, responsive and kept me informed throughout the …
Michael's over the moon with your kind comments. Many thanks Alex!
5/5
GoogleExcellent agency - very professional and very helpful. Made the whole rental process extremely easy and straightforward.
We’re thrilled to hear that you found our team professional and helpful, and that we could make the rental process smooth and straightforward for you. We really appreciate your feedback!
5/5
GoogleBeing based in South Africa, I am dependent on a good agency/property manager. I have worked with many agencies through the years, but Peter Heron stands out as the most professional. Can strongly recommend them.
Thank you so much for taking the time to leave such a positive review Leon. I am thrilled to hear that our team at Peter Heron has been able to meet your expectations, especially with you being based overseas. We understand how important it … More
5/5
GoogleMaxine looked after my daughter Alex, she is a first time buyer and Maxine was incredibly professional and supportive and talked her through the buying process step by step. I would recommend Peter Heron Estate Agents as their team were fantastic to deal with.
We've passed your kind words onto Maxine. Thanks Michelle!
5/5
GoogleFabulous experience from start to finish. Staff are so helpful and friendly. The Whole process was dealt with very swiftly and professionally. Big thankyou to the girls who helped us with our move, Lily Robson and Victoria inparticular were outstanding.
It’s fantastic to hear that everything went smoothly and that you felt supported throughout the process. Lily and Victoria are especially pleased to know they could help make your move a positive one. … More
5/5
GoogleExcellent service from Peter Heron Estate Agents. Special mention to Sarah and Lauren who did a great job keeping our sale on track. They were both professional and courteous at all times and always replied to emails and queries the same day. We would highly recommend to anyone wishing to buy or sell in the area.
5/5
GoogleWe have recently sold our property with the Fulwell Branch team and have been extremely happy with the service we received. A special thank you to Joanne who was most helpful throughout the whole process. Her support, advice and reassurance was much appreciated.
Thank you Lynda, you’re kind comments about Joanne have been passed on to her and both her and the team are absolutely delighted with the lovely feedback. So too are we and we’d like to wish you all the very best for the future.
5/5
GoogleWe have recently sold our property with the Fulwell Branch team and have been extremely happy with the service we received. A special thank you to Joanne who was most helpful throughout the whole process. Her support, advice and reassurance was much appreciated.
Thank you Lynda, you’re kind comments about Joanne have been passed on to her and both her and the team are absolutely delighted with the lovely feedback. So too are we and we’d like to wish you all the very best for the future.
5/5
GoogleWe chose to put our house on the market with Peter Heron as we'd used them before and received a brilliant service, we had the same this time round. The photos always stand out on Rightmove too and we knew our house would be marketed to …
Thank you so much for taking the time to leave such a lovely review of your experience with Peter Heron, Leanne. I’m absolutely delighted to hear that you received the same brilliant level of … More
5/5
GoogleI have just sold my property through Peter Heron and the team at Sea Road were extremely friendly and helpful from the beginning to throughout. I cannot thank them enough. I would definitely recommend this company to anyone looking to sell or rent their home!
Thank you Chloe for the lovely feedback and we wish you all the very best for the future
5/5
GoogleGreat customer service and incredibly helpful
5/5
GoogleLiyana Uddin has been very helpful and informative during the process of my purchase of a property. She has kept me up to date and answered my questions. I'd recommend Peter Heron!
Thank you so much for your generous review Connor. We have passed your comments onto Liyana, who wishes you all the very best in your wonderful new home in Whitburn!
5/5
GoogleWe have finally moved into our new home and would like to thank Joanne, Ashley and all the staff at Peter Heron Fulwell for their help, understanding, knowledge and assistance through the valuation process right through to the purchase …
Thank you Jonathan! You’ve purchased a beautiful home! Joanne, Kaitlyn, Victoria and I wish you and Angela great happiness and years of … More
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