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Peter Heron Residential Sales & Lettings Fulwell reviews in Sunderland

4.8

★★★★★ Excellent

197 reviews across 2 platforms

15 Sea Road, Sunderland, SR6 9BS

Peter Heron Residential Sales & Lettings's office in Sunderland, at 15 Sea Road, is rated 4.8 out of 5 across 197 reviews on two platforms, including 196 Google reviews rated 4.8.

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4.8 / 5

196

Reviews on Google

This office

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1

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Sunderland office, from every platform, shown as written. First names only.

5/5

Google

We have finally moved into our new home and would like to thank Joanne, Ashley and all the staff at Peter Heron Fulwell for their help, understanding, knowledge and assistance through the valuation process right through to the purchase …

Jonathan · 8 October 2020

Agent replied · 7 June 2023

Thank you Jonathan! You’ve purchased a beautiful home! Joanne, Kaitlyn, Victoria and I wish you and Angela great happiness and years of … More

5/5

Google

Selling a house with Ashley O´Carrol and Peter Heron was a wonderful experience! Normally I am very careful about recommending anything, but in this case I am 100% happy to give 5 stars. I strongly recommend everybody who is in need of a …

Davina · 8 October 2024

Agent replied · 11 November 2024

Thank you so much for your kind words and 5 star review Davina! Wishing both you and mum all the very best in Norway from across the pond here in Sunderland! … More

5/5

Google

PH manage our rental property for us. PH found us good tenants in the first place but even managing good tenants is an art. Victoria in particular has managed everything we and our tenants have asked for quickly and professionally. First class service.

Bob · 22 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to share your positive experience with Peter Heron. I greatly appreciate your feedback and am thrilled to hear that you have been satisfied with our services, particularly with the management provided! … More

5/5

Google

We have rented a property from Peter heron, their services throughout the year was excellent. Now we are moved to our new house, they have done very good services for us and we got our deposit back as well . I am mentioning about deposit …

Neema · 8 October 2025

5/5

Google

Many thanks to Ashley, Lauren and all the staff at the Sea Road branch of Peter Heron for taking the stress out of the sale of our property. The negotiations on our behalf were very professional, friendly and speedy and I would highly …

Bernie · 8 October 2023

5/5

Trustpilot

Excellent

Cannot recommend their services too highly. Accessible and very supportive when the buyer and their solicitor kept delaying.

Ian · 14 May 2026

5/5

Google

The staff is so friendly and kind

Akashdeep · 28 July 2026

5/5

Google

Sold my house with Peter Heron, excellent service from start to finish, can't thank the staff enough. Highly recommend 👌 …

Neil · 28 May 2025

Agent replied · 11 December 2024

Thank you Neil. Wishing you and yours all the best!

5/5

Google

Fantastic service from everyone at Peter Heron. Ashley was very knowledgable and Joanne was brilliant dealing with our viewings, etc. No complaints whatsoever, would definitely recommend to anyone looking to sell their house.

Jemma · 2 June 2020

Agent replied · 7 June 2023

Thank you so much Jemma for the lovely comments, which have been passed onto Ashley, Joanne and the rest of our team at Sea Road. All at Peter wish you well and we truly appreciate your kind words & recommendation!

5/5

Google

Just completed the sale for my mum's house and must say a big thanks to Peter Heron and especially Joanne from the Fulwell branch for making the process and communications run so smoothly.

Tant · 2 June 2020

Agent replied · 7 June 2023

Many thanks for your lovely review Tant. Joanne’s over the moon and wishes you all the very best for the future. Kindest regards from all the team here at Peter Heron!

5/5

Google

Five star all the way. Highly recommend. A very professional and efficient team. A pleasure to deal with.

Joanne · 28 May 2025

Agent replied · 11 December 2024

Thank you so much for the 5 star review Joanne. Very much appreciated and I hope everyone at Peter Heron helped you along the way.

5/5

Google

Want to say a massive thank you to Victoria for all of her help with finding us our new rental property! I would highly recommend using Peter Heron as they have been fantastic!

Demi-leigh · 22 June 2019

Agent replied · 7 June 2023

Thank you so much as the feedback you give is so valuable. Wishing you all the very best!

5/5

Google

I have had many instances of dealing with the Peter Heron office. I have found all staff working from their to be customer focused and professional. They care for the tenants and landlords alike.

Andy · 22 October 2024

Agent replied · 25 October 2024

Thank you so much for taking the time to share your experience with Peter Heron. It’s wonderful to hear such positive feedback about our staff, and I’m delighted that you’ve consistently found them to be customer-focused and professional. … More

5/5

Google

Myself and my girlfriend have just moved into a new rented property. If it wasn't for Victoria and the Peter Heron team would have never found such a great home. They were always quick to respond and were helpful in providing answers to any of our questions. Alongside this, the use of the "Good Lord" rental system meant that the application and referencing process was a breeze. We really can't thank them enough.

Matthew · 2 June 2021

Agent replied · 7 June 2023

Thanks Matthew! Enjoy your new home!

5/5

Google

We have been using Peter Heron for a number of years and they have been amazing.

Mark · 28 May 2025

Agent replied · 11 November 2024

It is a pleasure to assist you and Debbie with your North East rental portfolio Mark. We look forward to many more years of collaboration. Victoria @ Peter Heron

5/5

Google

The most helpful and professional agency we came across on our house hunt. Ellie who assisted us with organising viewings was incredibly helpful. 10/10

Ade · 17 January 2026

5/5

Google

Professional and responsive, fantastic renting experience. Thank you!

Henrietta · 15 August 2025

Agent replied · 15 April 2026

Very kind of you to leave a five star review for our lettings team at Peter Heron. All team members have been informed and thank you for your lovely comments. Ashley O'Carroll Managing Director.

5/5

Google

Amazing service from Victoria! Seamless service, ultra helpful , thank you so much

Angela · 10 April 2026

5/5

Google

Amazing staff. Very understanding and kind.

Emmanuel · 13 August 2025

Agent replied · 13 May 2026

Thank you so much for your kind words and five star review. All the team at Peter Heron Fulwell wish you great happiness in your new home. Ashley O'Carroll Managing Director.

5/5

Google

Great, friendly and prompt service. Victoria was friendly both on the phone and on email and was very understanding of the situation. Thank you to Victoria and Peter Heron, I’ll be using you again should I need.

Daniel · 28 May 2023

5/5

Google

Great experience. They came well-prepared for the valuation and already understood the property’s history from having sold it previously. Professional, informed, and definitely recommended.

Pedro · 17 December 2025

5/5

Google

Excellent service! Can’t fault it so far. Very quick and explaining everything really well. Highly recommend!!

Alison · 15 February 2026

5/5

Google

Excellent service from Peter heron, the photos and video of the property were very professional and highlighted the key features brilliantly! Would definitely recommend.

Valerie · 29 November 2025

5/5

Google

The level of service I have received from the staff at Peter Heron has been exceptional! I can’t even imagine using anyone else to help manage my rental properties in Sunderland! A special shoutout for Victoria (Sea Road Branch) who has been efficient, courteous and extremely helpful from day one!

Tomi · 28 May 2023

Agent replied · 7 June 2023

Thank you so much Tomi from all here at Peter Heron on Sea Road, Fulwell! Victoria is delighted with your 5 star review for Peter Heron Estate Agents and your kind words go a long way! May we all wish you the very best for the future and we all look forward to working with you again!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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