Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have finally moved into our new home and would like to thank Joanne, Ashley and all the staff at Peter Heron Fulwell for their help, understanding, knowledge and assistance through the valuation process right through to the purchase …
Jonathan · 8 October 2020
Agent replied · 7 June 2023
Thank you Jonathan!
You’ve purchased a beautiful home!
Joanne, Kaitlyn, Victoria and I wish you and Angela great happiness and years of … More
★★★★★ 5/5
GoogleSelling a house with Ashley O´Carrol and Peter Heron was a wonderful experience! Normally I am very careful about recommending anything, but in this case I am 100% happy to give 5 stars. I strongly recommend everybody who is in need of a …
Davina · 8 October 2024
Agent replied · 11 November 2024
Thank you so much for your kind words and 5 star review Davina!
Wishing both you and mum all the very best in Norway from across the pond here in Sunderland! … More
★★★★★ 5/5
GooglePH manage our rental property for us. PH found us good tenants in the first place but even managing good tenants is an art. Victoria in particular has managed everything we and our tenants have asked for quickly and professionally. First class service.
Bob · 22 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to share your positive experience with Peter Heron. I greatly appreciate your feedback and am thrilled to hear that you have been satisfied with our services, particularly with the management provided! … More
★★★★★ 5/5
GoogleWe have rented a property from Peter heron, their services throughout the year was excellent. Now we are moved to our new house, they have done very good services for us and we got our deposit back as well . I am mentioning about deposit …
Neema · 8 October 2025
★★★★★ 5/5
GoogleMany thanks to Ashley, Lauren and all the staff at the Sea Road branch of Peter Heron for taking the stress out of the sale of our property. The negotiations on our behalf were very professional, friendly and speedy and I would highly …
Bernie · 8 October 2023
★★★★★ 5/5
TrustpilotExcellent
Cannot recommend their services too highly.
Accessible and very supportive when the buyer and their solicitor kept delaying.
Ian · 14 May 2026
★★★★★ 5/5
GoogleThe staff is so friendly and kind
Akashdeep · 28 July 2026
★★★★★ 5/5
GoogleSold my house with Peter Heron, excellent service from start to finish, can't thank the staff enough.
Highly recommend 👌 …
Neil · 28 May 2025
Agent replied · 11 December 2024
Thank you Neil. Wishing you and yours all the best!
★★★★★ 5/5
GoogleFantastic service from everyone at Peter Heron. Ashley was very knowledgable and Joanne was brilliant dealing with our viewings, etc. No complaints whatsoever, would definitely recommend to anyone looking to sell their house.
Jemma · 2 June 2020
Agent replied · 7 June 2023
Thank you so much Jemma for the lovely comments, which have been passed onto Ashley, Joanne and the rest of our team at Sea Road.
All at Peter wish you well and we truly appreciate your kind words & recommendation!
★★★★★ 5/5
GoogleJust completed the sale for my mum's house and must say a big thanks to Peter Heron and especially Joanne from the Fulwell branch for making the process and communications run so smoothly.
Tant · 2 June 2020
Agent replied · 7 June 2023
Many thanks for your lovely review Tant.
Joanne’s over the moon and wishes you all the very best for the future.
Kindest regards from all the team here at Peter Heron!
★★★★★ 5/5
GoogleFive star all the way. Highly recommend. A very professional and efficient team. A pleasure to deal with.
Joanne · 28 May 2025
Agent replied · 11 December 2024
Thank you so much for the 5 star review Joanne. Very much appreciated and I hope everyone at Peter Heron helped you along the way.
★★★★★ 5/5
GoogleWant to say a massive thank you to Victoria for all of her help with finding us our new rental property! I would highly recommend using Peter Heron as they have been fantastic!
Demi-leigh · 22 June 2019
Agent replied · 7 June 2023
Thank you so much as the feedback you give is so valuable. Wishing you all the very best!
★★★★★ 5/5
GoogleI have had many instances of dealing with the Peter Heron office. I have found all staff working from their to be customer focused and professional.
They care for the tenants and landlords alike.
Andy · 22 October 2024
Agent replied · 25 October 2024
Thank you so much for taking the time to share your experience with Peter Heron. It’s wonderful to hear such positive feedback about our staff, and I’m delighted that you’ve consistently found them to be customer-focused and professional. … More
★★★★★ 5/5
GoogleMyself and my girlfriend have just moved into a new rented property. If it wasn't for Victoria and the Peter Heron team would have never found such a great home.
They were always quick to respond and were helpful in providing answers to any of our questions. Alongside this, the use of the "Good Lord" rental system meant that the application and referencing process was a breeze.
We really can't thank them enough.
Matthew · 2 June 2021
Agent replied · 7 June 2023
Thanks Matthew! Enjoy your new home!
★★★★★ 5/5
GoogleWe have been using Peter Heron for a number of years and they have been amazing.
Mark · 28 May 2025
Agent replied · 11 November 2024
It is a pleasure to assist you and Debbie with your North East rental portfolio Mark. We look forward to many more years of collaboration.
Victoria @ Peter Heron
★★★★★ 5/5
GoogleThe most helpful and professional agency we came across on our house hunt. Ellie who assisted us with organising viewings was incredibly helpful. 10/10
Ade · 17 January 2026
★★★★★ 5/5
GoogleProfessional and responsive, fantastic renting experience. Thank you!
Henrietta · 15 August 2025
Agent replied · 15 April 2026
Very kind of you to leave a five star review for our lettings team at Peter Heron. All team members have been informed and thank you for your lovely comments. Ashley O'Carroll Managing Director.
★★★★★ 5/5
GoogleAmazing service from Victoria! Seamless service, ultra helpful , thank you so much
Angela · 10 April 2026
★★★★★ 5/5
GoogleAmazing staff. Very understanding and kind.
Emmanuel · 13 August 2025
Agent replied · 13 May 2026
Thank you so much for your kind words and five star review. All the team at Peter Heron Fulwell wish you great happiness in your new home. Ashley O'Carroll Managing Director.
★★★★★ 5/5
GoogleGreat, friendly and prompt service. Victoria was friendly both on the phone and on email and was very understanding of the situation. Thank you to Victoria and Peter Heron, I’ll be using you again should I need.
Daniel · 28 May 2023
★★★★★ 5/5
GoogleGreat experience. They came well-prepared for the valuation and already understood the property’s history from having sold it previously. Professional, informed, and definitely recommended.
Pedro · 17 December 2025
★★★★★ 5/5
GoogleExcellent service! Can’t fault it so far. Very quick and explaining everything really well. Highly recommend!!
Alison · 15 February 2026
★★★★★ 5/5
GoogleExcellent service from Peter heron, the photos and video of the property were very professional and highlighted the key features brilliantly! Would definitely recommend.
Valerie · 29 November 2025
★★★★★ 5/5
GoogleThe level of service I have received from the staff at Peter Heron has been exceptional! I can’t even imagine using anyone else to help manage my rental properties in Sunderland! A special shoutout for Victoria (Sea Road Branch) who has been efficient, courteous and extremely helpful from day one!
Tomi · 28 May 2023
Agent replied · 7 June 2023
Thank you so much Tomi from all here at Peter Heron on Sea Road, Fulwell! Victoria is delighted with your 5 star review for Peter Heron Estate Agents and your kind words go a long way! May we all wish you the very best for the future and we all look forward to working with you again!
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