Trusted Agent profile · Sunderland
★★★★★
1,152 reviews across 2 platforms
51 Fawcett Street, Sunderland, SR1 1RS
Pattinson Estate Agents's office in Sunderland, at 51 Fawcett Street, is rated 4.3 out of 5 across 1,152 reviews on two platforms, including 56 Google reviews rated 4.3.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
TrustpilotCarly from Washington
Carly from Washington recently done my house valuation,during the visit to my house she was very friendly, professional and passionate for her work. While explaining what she would be doing and answering any questions I had.Would highly recommend.
5/5
GoogleAfter choosing Pattinson’s to list our property with, we received an excellent level of customer service from Lisa who was very helpful and made the whole process very easy. Great communication throughout, highly recommended.
5/5
TrustpilotAbove and beyond
Excellent customer service went above and beyond what I would have expected them to do for what I had asked for. Would highly recommend and will look to use them in the future!!
5/5
TrustpilotJarrow Branch
Jarrow BranchThe manager of the branch Helen W. has provided me and my investment company excellent service, timely and accurate responses throughout the viewing and purchase process. She has provided advice and excellent properties for investment purposes and will continue to build up our world wide property portfolio in UK through Helen W. and her team. C&M Global Property Ltd.
5/5
TrustpilotYou have a great team at Bedlington…
You have a great team at Bedlington office who were very helpful and hands on and very kind towards. Our needs at the time pleased to meet them all thank-you
5/5
TrustpilotExcellent Service from start to finish
Excellent Service from start to finish. They say that selling a house can be one of the most stressful things you can do but the Pattinson team made it as pain free as it could possibly be.
1/5
TrustpilotUsed tenant finder service
Used tenant finder service. Promised the world and delivered an appalling service. No effective communication, lost keys, didn't seem in the least bit bothered about finding a tenant despite saying they would have one found within a week!
5/5
TrustpilotPattinson, Jarrow Branch
Excellent service, from the initial valuation with Jason to all my queries being answered quickly and efficiently by Emma. She went above and beyond to settle my worries when I couldn't get answers from my solicitor. Would highly recommend. Thank you
5/5
TrustpilotThanks to everyone at the Morpeth…
Thanks to everyone at the Morpeth Branch for excellent and attentive service. House sale was made to seem simple and straightforward. Staff always at hand to assist with marketing and viewings. Sale finalised through auction at very close to valuation. Thanks also to Pattinson auctioneers.
5/5
TrustpilotExceptional Team
The team at the Whitley Bay office were knowledgeable, helpful, polite and above all were exceptional in dealing with the sale of my property from start to finish.
5/5
TrustpilotExcellent service from Kimberley
Excellent service from Kimberley at the Washington branch. Very friendly, chased up the sellers to speed up the progress of the sale, returned calls and emails promptly and answered queries. On completion day eased the nerves that they sale would go through on that day.
5/5
TrustpilotStress free and friendly service
From start to finish we had nothing but a positive experience. Michael who came to value our home was polite, chatty and friendly. Super fast service when we reported an issue with the sales board! Kept us informed and up to date at all times. If I was to ever move again I’d 100% go back to Pattinson's! Thank you
5/5
TrustpilotGreat customer service/Communication
First time buyers me and my boyfriend. Contacting for property information and Helen Widdowson couldn’t have been a bigger help, clear, honest and very forth coming with information. Then connecting us to Mortgage Advisor Carol Emmerson who again couldn’t have been more honest and helpful. Both keep in contact to make our house buying journey so easy.
5/5
TrustpilotExcellent team!
Very happy experience thus far with Pattinsons. I'm planning a big move from Cornwall to Northumberland and everyone I have spoken to at Pattinsons so far have been really helpful and friendly. A relaxed and professional approach is always likely to end in a sale so well done to your staff.
5/5
TrustpilotRecently dealt with the Jarrow branch…
Recently dealt with the Jarrow branch when getting my tenancy set up. Honestly have nothing bad to say about them, they were very quick, always kept me in the loop with what was going on and overall just provided a very friendly and helpful service. Definitely go through them again if I ever get the chance.
5/5
TrustpilotPattinson staff are excellent
Pattinson staff are very helpful, professional and excellent . We have been with them for almost a year as investors. Sam has worked hard and secured a few properties for us. Their attitude is excellent
5/5
TrustpilotJust popped in to Pattinson Hexham with…
Just popped in to Pattinson Hexham with a query and received very helpful clear advice from Laura. Both Heather & Laura have very good personal skills,are cheerful and easy to talk to. In these difficult times it makes a huge difference.
5/5
TrustpilotWashington branch carly
Dureing difficult family time , i cant praise carly list and the washington branch for there help and proffesionalism dureing the sale of my home above and beyond what i expected special lady and team
5/5
TrustpilotAs first time buyers
As first time buyers, Faith really held our hands and constantly sent through potential properties until we found the perfect one. Great communication and availability, great support and a great result.Thank you!
5/5
TrustpilotOur house had been up for sale with a…
Our house had been up for sale with a local agent foe 16weeks with hardly any interest. After moving to Pattinsons the have had 2 offers within a month. The staff are very friendly and helpful. It has certainly help ease what is a very stressful time.Thank you
5/5
TrustpilotOur experience with Patterson’s has…
Our experience with Patterson’s has been fantastic as they went the extra mile for us every time. Both Jamie and Lucy in the Consett branch were excellent in the sale of our property, their customer service was second to none and were extremely helpful. I throughly recommend this company for your selling and buying needs.
5/5
TrustpilotWhat fantastic staff you have at the…
What fantastic staff you have at the North Shields branch, John, lindsay and Craig excelled at the job they do, I will certainly recommend this organisation because of this experience we have had
5/5
GoogleHave recently bought and sold with Pattinsons and would not hesitate to recommend them. The transaction was a fairly complex one as it involved a large chain of properties but i was kept up do date on a regular basis and any queries i had were dealt with. Overall very professional staff and really nice people to deal with.
5/5
TrustpilotEmma and Dean have been absolutely…
Emma and Dean have been absolutely amazing throughout are full sale! Always took the time to talk to us about what was happening next they’re amazing! Can’t thank them enough:)
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