Trusted Agent profile · Sunderland
★★★★★
1,150 reviews across 2 platforms
51 Fawcett Street, Sunderland, SR1 1RS
Pattinson Estate Agents's office in Sunderland, at 51 Fawcett Street, is rated 4.3 out of 5 across 1,150 reviews on two platforms, including 56 Google reviews rated 4.3.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
TrustpilotGood, professional service.
I own 2 rental properties in Morpeth and I've been using Pattinsons on a 'tenant find only' basis for about 2 years. The service is very good and, because everything is paperless, things move along quite quickly. I intend to keep on using their services for the foreseeable future
5/5
TrustpilotI had a very great experience I have…
I had a very great experience I have delt with Mr Stephen.Very polite person and very helpful . He help me out all the way in the process of buying my new home thanks to the team at Pattinson estate !
4/5
Trustpilotask for Lucy
Out of all the agents I dealt with in Pattinson’s, Lucy Mouter was brilliant. She was consistent, contactable and efficient
5/5
TrustpilotNew home owner
Buying a house from this estate agent was great. The staff have been amazing throughout every stage, giving us weekly updates on progression and keeping us informed every step of the way.Would definitely use them in the future if we were to sell our house, highly recommended.
5/5
TrustpilotWhat an absolute joy to work with…
What an absolute joy to work with jason and the team from start to Finnish They made a difficult time so easy stress free and understanding Thankyou thankyou thankyou
5/5
TrustpilotI used pattinson North Shields when I…
I used pattinson North Shields when I moved into my property. Adam was fantastic and I couldn’t recommend him enough.
5/5
TrustpilotHelpful Staff
When I walked into Pattinsons Estate Agents in Blyth.. I wasnt sure what kind of property I was looking for. I must say they were more than helpful. Caroline listened to my needs..very patiently I must add.. and came up with some excellent suggestions. She answered my questions, advised me...and I didnt feel forced into any decision.I would definitely use Pattinsons again and would reccommend them to anyone
1/5
TrustpilotDO NOT TRUST THIS COMPANY THEY WILL…
DO NOT TRUST THIS COMPANY THEY WILL STEAL YOUR DEPOSIT!!!
Hi Hayley. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further
5/5
TrustpilotPattinsons worked wonders!
Pattinsons have dealt with the sale of our property and the whole experience was faultless. Every aspect was slick right up until completion. We had the house on the market within a matter of days, and offers came in almost immediately. From that stage onwards Carol worked so hard to chase solicitors and keep us informed at every step of the way. Thoroughly recommend them!
4/5
TrustpilotBeth at Pattisons did a great job at…
Beth at Pattisons did a great job at selling our rental flat, she was always available, kept us up to date with progress of the sale and lovely to deal with. The only reason it's not 5 stars as the property took a little longer to sell than I would have liked, but that was no fault of the estate agent. Overall very happy. Thank you :)
4/5
TrustpilotGood efficient estate agents who…
Good efficient estate agents who quickly found a new tenant for my rental property. Thanks to Susan and Helen
1/5
TrustpilotSpams you
Sends you lots of emails and SMSs you never signed up for and no one click unsubscribe at bottom of messages - very frustrating
Hi Joe, We are sorry you have not had the service we would expect from us. Can we ask you to provide more information, like the property address in question and the email address you registered with us. can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotLove our new property
Just moved in to a lovely rented property with Pattinson's and my partner and I are really happy with the house. The team at Pattinson's are really friendly and professional too and have been a great help getting everything done.
5/5
TrustpilotBlyth Team Are Best In The County.!
It's the second time I've dealt with the Blyth office, Louise, Linda and Terri all did a fab job. Very professional at every stage, they ensured that the property was sold at the best price for the seller and the vendor - it really was a win-win situation for all. A total pleasure to deal with and I'd have no problems at all in recommending them to others.
5/5
TrustpilotWe are relocating from the South East…
We are relocating from the South East to the North Shields area and the whole process of viewing and finding properties has been quite stressful. I’ve been dealing with 4 other agents but Pattinson’s North Shields have been nothing but accommodating and helpful arranging last minute viewings and sending things through quickly. I’ve dealt with both Adam and Ruth and they have made things easy. Totally recommend
1/5
TrustpilotVery bad getting back to you about…
Very bad getting back to you about enquiries. Was sent a link to give feedback but when I tried to do this it stated that feedback had already been completed. Mystery!
Hi Deborah, I'm sorry that you have found our services to be unsatisfactory. Could you email socialmedia@pattinson.co.uk with more information so that this can be looked into further. Many thanks.
5/5
TrustpilotThe girls showing viewers round were…
The girls showing viewers round were superb and very knowledgeable they certainly helped with the sale as did James. All in all a very professional company
5/5
TrustpilotExcellent service as always.
Very regularly deal with both the team at Washington branch and Charlotte Mason, at head office, for all my residential letting needs. They can never do enough, in terms of keeping in constant communication with progress and carrying out their role professionally and very efficiently. I would not take my business anywhere else.
5/5
TrustpilotI can only praise the service I…
I can only praise the service I received from Lucy at the South Shields branch. She organised a viewing for me at the last minute, monitored the sale continuously and made the process of buying the house stress free and we were in within 2 months. First class service from a very pleasant and helpful person. Can only recommend very highly.
5/5
TrustpilotStockton office - highly recommended
We cannot recommend this estate agents enough! The customer service was 10/10 and were very professional throughout. They were in constant contact, informing us of updates and how they could assist us further. We would like to say a huge thankyou to Jan - who went (above and beyond) to help us through our completion. Thanks again to her and all the team.Clare & Kirsty Pearce-Dryden
5/5
TrustpilotI used Pattinsons Jarrow for both the…
I used Pattinsons Jarrow for both the sale and purchase of my properties…. the whole process was stressful for me but Alison, Jason and Dean provided a fantastic service. From organising the listing for the sale of my property to helping finding my new home. I am very grateful for all their help! Would 100% recommend.
5/5
TrustpilotAmazing staff
Amazing staff! They were so helpful, really couldn't do enough for us. As first time buyers we were so nervous but they made everything so clear and straightforward. Emily and Daniel working incredible. Both very respectful and anytime I call they really helpful. Thank you for make my day.
5/5
TrustpilotExcellent
Excellent! We were looking to purchase a property to repatriate back to UK. We contacted several agents after searching tirelessly on the internet. Pattinson were the only ones who were responsive as well as so helpful in fulfilling all our requirements. We were thrilled with Helen from the Jarrow branch and will be purchasing another property in the future, through Helen. Super service, highly recommended.
5/5
TrustpilotIf you need to sell your property then…
If you need to sell your property then look no further my house was sold in 3 days and I actually got more that I thought and this is down to one lady Hellen Widdowson she is a 'woman on a mission'when it comes to selling houses always returning phone calls or emails informing me of progress
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Pattinson Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sunderland.
