Trusted Agent profile · Sunderland
★★★★★
1,152 reviews across 2 platforms
51 Fawcett Street, Sunderland, SR1 1RS
Pattinson Estate Agents's office in Sunderland, at 51 Fawcett Street, is rated 4.3 out of 5 across 1,152 reviews on two platforms, including 56 Google reviews rated 4.3.
Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent
Excellent! We were looking to purchase a property to repatriate back to UK. We contacted several agents after searching tirelessly on the internet. Pattinson were the only ones who were responsive as well as so helpful in fulfilling all our requirements. We were thrilled with Helen from the Jarrow branch and will be purchasing another property in the future, through Helen. Super service, highly recommended.
5/5
TrustpilotIf you need to sell your property then…
If you need to sell your property then look no further my house was sold in 3 days and I actually got more that I thought and this is down to one lady Hellen Widdowson she is a 'woman on a mission'when it comes to selling houses always returning phone calls or emails informing me of progress
5/5
TrustpilotSunderland Branch
I have been dealing with the lovely Gabrielle at the Pattinson Sunderland Branch. She has helped me deal with a very difficult tenant with top notch professionalism and has now been able to put the property back on the market with speed and painfree efficiency. Highly recommended.
5/5
TrustpilotBrilliant, friendly, reliable and helpful
Fantastic service throughout the wholeLove - The team really went above and beyond to ensure our house sale went through smoothly and were friendly and reliable. Put my mind at ease and took a bit of the stress out of moving.
5/5
TrustpilotI would definately recommend using Pattinson in Whitley Bay
I would definately recommend using Pattinsons Estate Agents in Whitley Bay. We have found the girls in Whitley Bay, Helen, Sharon Louise and all very helpful and knowledgeable, They have recently sold our house for us and we are delighted with service we have received from them, they are very efficient and keep you well informed. It has been a pleasure dealing with them.
5/5
TrustpilotExcellent service
Pattinson South Shields (Keith, Emily, Lucy, and Maria) provided an excellent service. They were always professional, communicative, and friendly. I would 100% recommend them, but if were to do it again, I would use a South Shields based solicitor, and not the suggested solicitor in Sunderland. However, this does not take anything away from the excellent service provided by Pattinson South Shields.
5/5
TrustpilotWhickham Branch
Absolutely fantastic service from the Whickham team! Massive thanks to Lynsey who went above and beyond!
5/5
TrustpilotDean from pattison has been absolutely…
Dean from pattison has been absolutely excellent from start to finish, helped me through what has been a really stressful and difficult time and genuinely took time to help me and make sure I was sorted with a suitable property as quickly as possible. Totally stress and hassle free and I can’t thank them enough
5/5
TrustpilotMy experience with Pattinsorens estate…
My experience with Pattinsons estate agents in North Shields and the head office was nothing but positive and very helpful. The staff, lyndsey, Craig, John, and Sam have been great and helped me all the way with the rental process...
5/5
TrustpilotPersonal service
Personal service, always followed up calls and returned calls and queries. Jason dealt with the sale all the way through, no handing over to others, dealt with my man’s sale and looked after her with respect, using them / him to sell my house too
5/5
TrustpilotI have bought the property through…
I have bought the property through pattinson estate agents in Washington branch. Kimberley and her manager was great, very knowledgeable, helpful. I would highly recommend this branch for anyone looking to sell or buy property. The service is 5 star.
4/5
TrustpilotWhitley Bay
The staff at the Whitley Bay branch were extremely helpful when I was looking for a place of residence in a new area of the north east. They were extremely efficient in helping me find everything I was hoping for in a short period of time. Any hiccups along the way were easily resolved by the kind staff and I would recommend their services.
5/5
TrustpilotThanks Alnwick Branch
Emily at Pattinsons took great trouble to find out exactly what I was looking for in a property and advised on areas that I hadn’t considered, where my budget might stretch a bit further. Her knowledge of the area and enjoyment of her job was clear and made my property search a lot less stressful. Thank you, Emily!
5/5
TrustpilotPositive experience
I had the pleasure of meeting Carly from Washington Pattinson; as a newcomer to property investment, I was confused and knew very little about it, but she is very professional and helpful, and I would highly recommend her to anyone.
5/5
TrustpilotJarrow branch are AMAZING!
As first time home buyers we couldn't have asked for better service. Dean from the Jarrow branch was absolutely outstanding. Every query we had (and stupid questions)! was dealt with and answered straight away. He helped us so much and we can't thank him enough for his patience and understanding.
5/5
Trustpilot8 Churchside gardens
We were highly satisfied with your services especially from Gabrielle from the Sunderland branch who went the extra mile to overcome the problems we encountered with all of the solicitors dealing with the sale Jeanette and Ken Hagley.
5/5
TrustpilotExcellent team at Pattinsons Gosforth…
Excellent team at Pattinsons Gosforth branch espeacilly Kerri, they helped out with forms and scanning documents that were time sensitve even down to using their own phones when scanner played up, The Gosforth office based team are ahead of their game,friendly and genuine I would highly recomend that outlying offices look to them as an example to raise their own bar accordingly,
1/5
TrustpilotPattinsons Ashington put
Pattinsons Ashington put any property up for sale even though the sellers can not proceed pure time wasters
Hi, we are sorry you have not had the experience we expect from our team. can you provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotJosh Singh amazing support.
Amazing customer service and professionalism from a commendable Josh Singh. Outstanding service, going the extra mile to achieve customer satisfaction. A huge thanks to you Josh, from Aileen and Scott
5/5
TrustpilotPattinson Durham = good customer service
Pattinson Durham branch deserve a special mention for their customer service, always going the extra step to ensure both vendors and buyers can come to a mutually agreeable deal. Always good at following up and ensuring communication is effective.
1/5
TrustpilotVery very poor on the rental side
Very very poor on the rental side, don't return calls or emails, rude and unprofessional staff, clearly lack basic training. They seemed to have a very flimsy grasp of property law
We are very sorry to hear this, Mr Stone. One of our team would be happy to discuss your problem if that is something you would like to do.
5/5
TrustpilotGosforth Branch Excellence
I had the pleasure of dealing with the Gosforth branch very recently. They were excellent - friendly, helpful, efficient. Keri (and Katie) went out of their way to help me in very difficult circumstances. They were sensitive to my needs and went the extra mile which I really appreciated. I would definitely use them again & can't recommend them highly enough.
4/5
TrustpilotSale of property through online auction
The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer. They were friendly and helpful and we were kept informed of progress throughout.
5/5
TrustpilotBrilliant friendly service from start…
Brilliant friendly service from start to finish. We have purchased a property from Pattinsons and are now using them as a management agent for another property, thy have been great in both instances.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Pattinson Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sunderland.
