Every review we hold for the Sunderland office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhitley Bay Office friendly and welcoming
I have used the Whitley Bay office for the last 10 years both as a purchasing customer and tenant find for lettings. I have always found the staff to be knowledgeable, experienced in their fields and always willing to offer advice when required. Most importantly they are polite, friendly and welcoming.
Ian · 31 January 2020
★★★★★ 5/5
TrustpilotThank you Caroline, Eloise and Hayley
Caroline, Eloise and Hayley based at the Regional, Silverlink branch have been extremely helpful, friendly and professional people to work with. They have made such a great effort to move us in on the date we needed and the flat is at an excellent standard. Thank you so much!
Hannah · 18 September 2020
★★★★★ 5/5
TrustpilotWe could not fault the service from…
We could not fault the service from Rob, Dan and Liane from start to finish. They went above and beyond to chase and cajole the solicitors of all parties and were a delight to speak to at all times. Would thoroughly recommend them.
Barbara · 8 November 2021
★★★★★ 5/5
TrustpilotPattinsons in Peterlee have been…
Pattinsons in Peterlee have been amazing and so helpful. They’ve made my dream home become a reality. Nicola (sale negotiator) and Catherine (in house solicitor) did everything they could to secure my sale and to make it go as easy as possible. I will forever be grateful.
Customer · 21 January 2021
★★★★★ 5/5
TrustpilotFirst time buying on my own and Lucy…
First time buying on my own and Lucy mouter was my estate agent, she was amazing at her job and helped me in every way she could and always got back to me ASAP and made everything so much easier. She’s a credit to the company.
Luke · 13 April 2021
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Sold my property within one week. No hassle. No fuss.
Ian · 27 June 2024
★★★★★ 1/5
GoogleDon't waste your time like they wasted mineNegativeResponsiveness, Quality, Professionalism
Andrew · 23 December 2021
Agent replied · 22 December 2024
We are sorry to learn that you are less than satisfied with the service you received; if you could please email socialmedia@pattinson.co.uk with the property address and you contact information, we will certainly provide you with a complete response.
★★★★★ 5/5
TrustpilotWe’ve sold a few properties through the…
We’ve sold a few properties through the Whitley Bay office. We’ve always had a fabulous service from the team there and Helen, Louise and Sharon have always kept us in loop to make the sale goes through as smoothly as possible. We would definitely recommend using them for your sale.
Investacube · 28 January 2020
★★★★★ 5/5
TrustpilotPattinsons have been absolutely… fantastic
Pattinsons have been absolutely fantastic my move wouldnt have been possible if it wasnt for the hard work of caroline in blyth. She went above and beyond to make everything run as smoothly and the process as least stressful as it could of been. I can not thank you enough.
Kirsty · 10 January 2020
★★★★★ 5/5
TrustpilotProfessional service at it's best
We recently bought a property through the Low Fell branch of Pattinsons. The support, communication, advice and general helpfulness was first class at every stage. The person I dealt with (Helen) was professional,friendly and reassuring and made the whole process much less stressful.
Michael · 12 October 2021
★★★★★ 3/5
TrustpilotI used Chillingham road Heaton…
I used Chillingham road Heaton NEWCASTLE. My only regret is using the solicitor's they recommended! Trudie MoffatRAW Clark 35 Newgate Street, Morpeth, Northumberland, NE61 1AT.I did mention this to the estate agent saying they should NOT recommend them.
Maxine · 30 May 2022
★★★★★ 1/5
GoogleDon't waste your time like they wasted mineNegativeResponsiveness, Quality, Professionalism
A · 24 October 2021
Agent replied · 23 October 2024
We are sorry to learn that you are less than satisfied with the service you received; if you could please email socialmedia@pattinson.co.uk with the property address and you contact information, we will certainly provide you with a complete response.
★★★★★ 5/5
TrustpilotCarly at the Washington branch has been…
Carly at the Washington branch has been very proactive in my search for a property. She helped me identify the right property. I definitely recommend her!
Miss · 19 July 2023
★★★★★ 5/5
TrustpilotGood agency
They were very helpful in the letting process
Ugonna · 9 August 2024
★★★★★ 5/5
TrustpilotFab service received from Wendy
Big shout to Wendy Burbridge for consistent follow up on my purchase in Q3/Q4 2022. Good communication, solid follow up with either side of the deal - thank you for your help.
Screw · 7 January 2023
★★★★★ 5/5
TrustpilotRachel Ratcliffe, South shields…
Rachel Ratcliffe from the South shields branch is a star. Grateful for her help! She was quick and responsive
Mustafa · 5 January 2024
★★★★★ 5/5
TrustpilotHelen Widdowson - Jarrow Branch Manager.
Just browsing the window for Rental properties for myself & Sale properties for my sister & Helen came to the door to offer her assistance. She invited me in & took my details & couldn't be more helpful. Fully recommended the Jarrow branch for any enquires etc.
M · 8 July 2020
★★★★★ 5/5
TrustpilotOur whole family recommends Pattinsons, North Shields
My mum bought her flat in North Shields through Pattinson in 2009, and we bought both our rental properties last year through them. Our point man there is Adam Stewart ... and he is fast, efficient and courteous! We will also be renting our future properties through them.
Taher · 20 January 2020
★★★★★ 5/5
GoogleThe state agent Lisa from Pattinson was absolutely amazing! Really helpful, she took the time to explain every detail about the house. Best agent I’ve seen so far!
Pablo · 16 April 2023
★★★★★ 5/5
TrustpilotThe Sunderland branch have been…
The Sunderland branch have been handling a sale and purchase for me and I am delighted with the service received. The members of staff Richard, Beth, Adele and Michael have all worked extremely hard to secure the sale and purchase for me. There professionalism and support have been excellent.
Mrs · 24 May 2019
★★★★★ 5/5
TrustpilotEvery one at the Whitley bay branch…
Every one at the Whitley bay branch were great , kept us informed as to how things were going all the time. They were always ready to help and advise s when ever we had any questions or doubts. A big thank you to every one at Whitley bay
Tk · 17 May 2019
★★★★★ 5/5
TrustpilotThe staff at pattinson’s durham are…
The staff at pattinson’s durham are lovely and all very helpful. They return phone calls promptly and always go above and beyond to help.
Amy · 3 August 2023
★★★★★ 5/5
TrustpilotGreat service.
I've been dealing with both Helen and Susan Davison in the Jarrow branch over the last couple of weeks over a potential flat purchase. They have both been very kind, informative and helpful and I was able to secure the flat. Excellent service and very much recommended.
Hassan · 28 February 2020
★★★★★ 5/5
TrustpilotGreat service at the Low Fell branch
Chloe and Steph at the Low Fell branch have been such a great help over the past couple of months. Very friendly, knowledgeable, and proactive - they made the whole process very easy. Looking forward to buying again with them in the near future! Cannot recommend them enough.
Ollie · 11 September 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.