Trusted Agent profile Β· Sunbury On Thames Β· Surrey

Dexters Sunbury On Thames reviews

β˜…β˜…β˜…β˜…β˜… Excellent

721 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

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Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 721 reviews on 1 platform, including 721 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

721

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

I purchased a house through Dexters and they made the process very easy from start to finish. The block booking of six viewings back to back was especially useful. Thanks Fadi, Charlotte and the team!

Peter Β· 3 October 2020

Agent replied

Dear Peter, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We were looking for a local agent to sell our house so we decided to invite Dexters round for a valuation . Nick came round and was very professional and honest about what we could achieve, so we went with them. Then he sent the whole team round( Fadi,Jake & Luke ) to Familiarise themselves with the house, which is a good idea. The house went live on Monday and we had an offer by Thursday. Mostly been dealing with Fadi who has been Responsive and helpfull with any Queries we might of had so far.

Gerald Β· 17 April 2021

Agent replied

Dear Gerland, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I called Fadi personally to help me find a house because he was so fantastic when we had bought our last house 6 years ago. At that time he had worked really hard to find what we wanted and this time he made sure that I had found a house and had my offer accepted within 3 working days. I sent him an email on Sunday night and had a house by Wednesday. I know I was lucky but it was also because Fadi really listened to what I wanted and made sure that he fulfilled the brief. He called me consistently and made sure that I could view the houses as soon as possible. He will always be my first port of call if I need to find a property.

Marla Β· 6 April 2021

Agent replied

Dear Marla, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

The whole Dexters team, especially Fadi, Charlotte and Nick, were with us every step of the way to completion and made selling our house a pleasurable experience, and they found us a buyer in just 3 weeks.

Gerald Β· 4 October 2019

Agent replied

Dear Gerald, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Friendly & professional service. Sold property without any hitches. Luke at Sunbury kept me updated throughout the process. Highly recommended!

Chris Β· 4 December 2022

Agent replied Β· 30 September 2023

Dear Chris, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service, Fadi was always just a phone call away!

Bethany Β· 30 September 2023

Agent replied Β· 30 March 2024

Dear Bethany, Thank you for your kind comments regarding Fadi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

great service , found us the perfect house in a good area. Fardi was a great help to us as we'd been overseas for 40 years and didn't know much about the UK market Thomas Jones

Basel Β· 4 October 2019

Agent replied

Dear Basel, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Currently looking for our new home/invest opportunity, have found Fadi to be extremely helpful, supportive. He has shared his indepth knowledge and experience about the local area to help us find exactly what we are looking for. Very happy our paths have crossed

Stacey Β· 24 July 2024

Agent replied Β· 23 August 2024

Dear Stacey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Fadi was superb throughout on the sale of our property, very professional and kept us well informed during each stage of the sale. Highly recommended. Thank you, from Suny.PositiveProfessionalism

Less Β· 24 August 2021

Agent replied

Dear Suny. We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

The Dexters Sunbury team have recently helped us to secure our dream home and I can’t recommend them enough! Nick and Fadi have been incredibly kind, helpful, professional and efficient which combined with their expertise and guidance made the process quick, seamless and (almost) stress-free! They really care about the customer which we have truly felt and greatly appreciate the time they have taken out of their busy schedules to support us. Thank you guys!PositiveResponsiveness, Quality, Professionalism

Helen Β· 24 August 2021

Agent replied

Dear Helen, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I was renting a flat in Lower Sunbury and Mr Fadi mentioned to me to buy it instead. So I got a mortgage from him. They are best agency around and Fadi is top guyπŸ” …

Elbek Β· 1 October 2019

Agent replied

Dear Elbek, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexter’s have been brilliant, excellent communication skills, Very quick with passing information and Fadi has been there every step of the way. We would definitely recommend Dexter’s Sunbury.

Taz Β· 30 September 2021

Agent replied Β· 30 September 2023

Dear Taz, Thank you for your great review regarding our Sunbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great service given by Fadi and his colleague Hannah at Dexters Sunbury on Thames Office I am extremely pleased with the service provided by Fadi.I may take service from Fadi again as I am thinking of buying another bungalow in Sunbury upon Thames .I give him 10 out of 10

Raj Β· 29 February 2024

Agent replied Β· 30 March 2024

Dear Raj, Thank you for your kind comments regarding Fadi and Hannah and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very profession and personalised service provide by the Dexter’s team. Fadi was quick to respond to our queries and was patient throughout the process. Overall a great experience.PositiveResponsiveness, Professionalism

Anupama Β· 22 June 2021

Agent replied Β· 21 June 2024

Dear Anupama, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

We had a great experience dealing with the whole team at Dexters in Sunbury. They orchestrated a chain of four local properties with skill and professionalism. Everyone is cheerful and polite in the office, even when they are operating under quite a bit of stress dealing with people's lives and emotions on a daily basis. We would definitely recommend them to anyone buying or selling in the area.

Ali Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Ali, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It has been a pleasure to work with Dexters especially the fantastic, efficient and very helpful Danielle Boyd who has taken time to understand our needs, what sort of property we are looking for and then helping us navigate the tricky process of house buying! I have found Danielle very prompt and going out of her way to help prospective house buyers - I cant thank her enough.

Mayank Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Mabyank, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A fantastic, and friendly service. Nick was a great help and very knowledgeable. He was extremely professional and helped make the process run very smoothly. Would highly recommend if looking for property in the area.

Matthew Β· 29 July 2019

Agent replied

Dear Matthew, we are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters are great agents, we have sold with them a fare number of properties, Fadi at Sunbury is a great man to deal with, always available, will make sure the deal gets done!!! Highly recommended

Gershon Β· 29 July 2019

Agent replied

Dear Gershon, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team

3/5

Google

Updated review - Disappointed with the service once your offer has been accepted and when we exchanged the house was left in a complete state and Dexters didn’t care. We’ve been very impressed by the service we have received from Fadi. He is friendly, helpful and professional. He managed to find us our dream home on our first appointment with him. We are absolutely delighted!

Eri Β· 3 January 2023

Agent replied Β· 30 September 2023

Dear Erica. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Luke has been fantastic and incredibly helpful with the process of finding a house for us. Very friendly, helpful and quick to answer any questions we had. Thank you so much Luke.

Teodora Β· 27 July 2020

Agent replied

Dear Teodora, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Fadi arranged a viewing for me in Sunbury on Thames, and suggested a second viewing round the corner, he has great enthusiasm for getting the right property for me. Janet showed me round with professionalism, and have put an offer in on the property. All in all a very good experience with Dexters

Mark Β· 1 December 2023

Agent replied Β· 30 March 2024

Dear Mark, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would highly recommend Dexters Sunbury. Danielle Boyd has been fantastic throughout the entire process, very friendly and professional.

Mark Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Mark, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter’s have been brilliant, excellent communication skills, Very quick with passing information and Fadi has been there every step of the way. We would definitely recommend Dexter’s Sunbury.

Taz Β· 28 May 2021

Agent replied

Dear Taz, Thank you for your great review regarding our Sunbury office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I had a pleasure to deal with Callum, who was very responsive and patiently answered all the questions we had. He was able to organise a viewing with a short notice and got all additional information we requested in a timely manner. I wish all agents show such professionalism and great customer service! Highly recommended!

Ewelina Β· 25 September 2023

Agent replied Β· 30 September 2023

Dear Ewelina, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters Sunbury On Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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