Trusted Agent profile · Sunbury On Thames, Surrey
★★★★★
707 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
4/5
GoogleAlthough I didn't find my property through Dexters, I was shown a few by Callum Gibbons who was a real delight to deal with; professional yet friendly, very helpful and even patient with me who was finding it rather scary being a late, first time buyer!
Dear Vicki, Thank you for taking the time to leave a Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery professional service and Fadi was very helpful and was always available to assist on any matters. Charlotte was made sure the exchange to completion happens smoothly. Highly Recommend their service.
Dear Karan, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleHannah Pangisban at Dexters Sunbury was great. Knew the properties she was showing, suggested appropriate properties, and followed up in a timely way without harrassing which was refreshing.
Dear Jill, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleDexters is an excellent company with very good people onboard, who understand the needs of their customers and act accordingly. I am extremely delighted to get such a quality service to find the right property for myself and my family. I will recommend any of my friends and family to use Dexters for their hunt for the right property.PositiveResponsiveness, Quality, Professionalism, Value
Dear Sujatha, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleVery professional service and Fadi was very helpful and was always available to assist on any matters. Charlotte was made sure the exchange to completion happens smoothly. Highly Recommend their service.
Dear Karan, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleLuke has been professional and made the buying process as easy as possible from arranging the viewing to supporting our purchasePositiveProfessionalism
Dear Tom. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleWe are currently purchasing a property through Dexters and have been really happy with the quality and efficiency of their service. Fadi has helped us every step of the way and is a genuine person who has the best interests of both the vendor and purchasing party in mind. We’re so excited to complete and get moved in. Thanks for everything.
Dear Frankie, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleFadi was very prompt and responsive in organising the viewing and communicating with us. He keep in touch during the process and follow ups.
Dear Ritu. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI received an excellent service from this branch of Dexters from start to finish. They were very helpful, always available and quick to respond to any queries. I would like to specially mention Nick, Charlie and Charlotte who made an exceptional effort in help me buying flat, and were a pleasure to deal with. They are a great (and very friendly) team and make the process of buying a property seem like a breeze. Highly recommended!
Dear Vipin, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleFadi was a pleasure to deal with and Charlotte did a great job at keeping me informed and progressing the purchase. Would recommend Dexters. Many thanks!
Dear Ann, Thank you for taking the time in providing such lovely comments about Fadi and Charlotte in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleHave dealt with a number of the Sales team at Dexters Sudbury but really must mention the incredible service offered by Nick & Luke. Up to this point they have made the experience as smooth as possible, which is incredible given the current difficulties that come with viewing properties. They have been a joy to deal with and have found us a buyer for our property. Thank you again Luke & Nick!
Dear James, Thank you for taking the time in providing such lovely comments about Nick & Luke in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleVery enthusiastic and Luke has been a great help through my move!
Dear Joe, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe estate agent, Hannah was one of the kindest professionals I ever met. Hpoe all your team members are the same. Thank you for your great help!
Dear Mallika, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe would not hesitate to recommend Dexters, and would like to thank Luke in particular for being so helpful throughout the entire process.
Dear Simi. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleWe have been looking for quite sometime now to buy a house in the Lower Sunbury village area. Although we have not quite yet finalised on a property Fadi who's knowledge and experience of this part of Surrey together with his team and the informative manner in which they respond to our needs are a constant help to us in our continued search for our dream property.
Dear Keith. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe placed a property for sale in Sunbury with Dexter's, and I have to say that the service has been excellent throughout. The house was actively marketed and we were kept in touch all the way through. It has now been sold with the new owners moving in shortly. My thanks go to Luke and Nick for all of their help with selling this propertyPositiveResponsiveness, Quality, Professionalism, Value
Dear Stephen, Thank you for taking the time in providing such lovely comments about Luke and Nick in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleThanks to Fadi and team for securing our offer with regular updates and seamless progression. I highly recommend Dexters Sunbury!
Dear Ro Si, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleI went to Dexter's recently and was helped by Charlie. He was incredibly helpful and I'd definitely go back if I were buying or selling soon.
Dear Chris, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleIt's hard to find a good estate agent, but I can't recommend Fadi from Dexters Sunbury enough. He is great! Thank you for all your help.
Dear Maria, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleCharlie and the team at Dexters Sunbury were fantastic in making our recent house purchase smooth and as hassle free as we could have hoped for!
Dear Dan & Jade, Thank you for taking the time to write a review about the great service you received from our Sunbury Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHi have been dealing with Fadi for a while and have now found my dream house thanks to his help. He is incredibly helpful and always available to help and answer questions. Would highly recommend.
5/5
GoogleGreat experience with the team at Dexters Sunbury. Fadi and Nick were a great help, would definitely use them in the future. Thanks for everything!
Dear Charlie, Thank you for taking the time to write a review about the great service you received from our Sunbury Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleHad a great experience with Dexters Sunbury. Mike Karon was so helpful and knowledgeable. Really made my property search so much easier. Would highly recommend.
Dear Olivia, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleCharlie and the team at Dexters Sunbury were fantastic in making our recent house purchase smooth and as hassle free as we could have hoped for!
Dear Dan & Jade, Thank you for taking the time to write a review about the great service you received from our Sunbury Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
