Trusted Agent profile · Sunbury On Thames, Surrey
★★★★★
707 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
GoogleI had a really good experience with Fadi. First time, I met him when I went to see the house. My son bid for the property. It's sad he didn't get. Today, I saw him second time. He is very very customer friendly.
Dear Bandana, Thank you for your kind comments regarding Fadi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GooglePhoned up to speak about a booking and dealt with Charlie. He was extremely helpful and gave me all of the information I needed.
Dear Euan, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleFadi is a gentleman and a true professional. He's been a pleasure to work with on our journey of finding a new home.
Dear Richard, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe team in Dexter's Sunbury are fantastic, they helped us to find our now home after looking at dozens of places with various other agents. We found Dexter's to be trustworthy, and to have a realistic approach to the market. They definitely have their clients best interests at heart. Would fully recommend them to anyone.PositiveResponsiveness, Quality, Professionalism
Dear Yvonne, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
5/5
GoogleWorking with Dexters was a great experience! Charlie was of great help, he explained everything clearly and always kept us up to date!
Dear Matthew, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleFadi, Nick & Charlotte all helped get through an extremely difficult sale for us, as our buyer unfortunately made it far from easy for all concerned. Quite simply a buyer from hell, but you don't know this when you accept an offer, Dexters went over and above board to get this through, so many thanks to all.PositiveResponsiveness, Professionalism
Dear Jeremy, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI have been dealing with Luke for finding our dream home. He helped us from the day we book the appointment for viewing untill our offer has been accepted. He is very professional, friendly and keeps us up to date with all communication related to this offer. He advised and guide us with all queries we have. Thank you very much for everything!PositiveResponsiveness, Professionalism
Dear Ionela, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleThankyou to Fadi and Allistair for all your help in finding my family and I a new home. From the very start, you provided a professional and supportive service which enabled my husband and I to proceed with purchasing. We highly recommend Dexters
5/5
GoogleWe have worked with the team at Dexters in Sunbury on a few occasions. First when we moved to Sunbury-On-Thames and bought our first house in the area with them and second when we then sold the house a few years later - with their help - and bought another (again with their support in finding) locally. They are excellent at what they do and we cannot recommend them enough.
Dear Peter, We greatly appreciate you putting aside the time to submit a review about our Sunbury Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe cant say thank you enough to Nick Wozniak and Fadi Jibrail. Throughout the selling process we encountered many problems and Nick Wozniak from Dexters always jumped in and sorted the problem. He even went further by helping the other families in the chain when they had problems too. The service was outstanding and I would not hesitate in recommending Dexters and Nick if you are thinking of moving home.
Dear Val, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleGeorgia was very helpful, nothing was too much of a problem. You have a lovely team, I will be using you again!
Dear Miss Orr, Thank you very much for your great review regarding Georgia and our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleSo far I had a very pleased experience with the agency. Mr Fadi showed a lot of commitment towards my partner and I needs to find the right property for us. He went extra mile to accommodate us , extremely calm and above expectations. We feel lucky to find and collaborate with such a nice person.PositiveQuality, Professionalism
Dear Cristina, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleWe were very impressed with the manager Nick at Dexter’s and it was a pleasure to deal with him. He was able to focus in and deliver in our requirements and was always willing to discuss and find solutions to problems with the sale of our property. Well done and thank you.
Dear Mathew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThis is a very human and helpful agency. We especially highlight the professionalism of Callum Gibbons and Danielle Boyd, who have given us the best advice to buy our house. They are definitely people who work for the interests of both parties, their response times are almost immediate. Highly recommended.
Dear Luisa, Thank you for taking the time to leave a wonderful 5 star Google review. Callum and Danielle will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery Pleased with the service received, we have sold, purchased and rent a Proprety with dexter in Sunbury-On-Thames and all the staff are very supportive and understanding. I have been kept informed and updated during the whole process. Nick and Fadi are very professional and hard working ,many time I received call at 8 Pm for update. Very supportive with everything from first viewing to completion and after.i highly recommended .😃😃😃😃👏👏👏👏👏
Dear Diego, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and are very happy to see that Nick, Fadi and the team are doing so well. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleFadi was helpful, patient and professional and helped us find our ideal property. All our dealings with the team were positive.
Dear Jill, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI wanted to find out about the possibility of buying a flat in the area, Fadi was brilliant and very knowledgeable
Dear Benito, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI have been working with Luke for the purchase of a property in Sunbury. He is very professional, friendly and keeps us up to date with all communication related to this purchase. We are also working with Dexters for the sale of our property and so far I feel they are very professional and have a well structured and clear process.
Dear Ana, We are pleased to read you received a five star service from Luke in our Sunbury office. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleWe went to visit only 1 property with Fadi. He is indeed very knowlegeable and comment about the possibilities on the building code. He gave us a very good explanation about the neighbourhood as well.
Dear Bulent, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Fadi. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleI put my house on the market on Friday. Tbe Saturday I had 8 viewings. Tuesday I had another 7. I’d like to praise the team from lower sunbury they have been amazing, (fadi, Tom, callum, janet and nick).
Dear Alfie, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCallum showed me some properties when I was looking for a new apartment. Very reliable and knowledgeable. Thank you for the help!
Dear Kaya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleOutstanding service and a friendly team! Fadi’s guidance throughout the entire purchasing process was invaluable, making everything seamless and straightforward. Highly recommended!
Dear Rasoul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI’d fully recommend Fadi. He’s been so diligent and made us feel like our house search was of utmost importance.
Dear Kim, We greatly appreciate you putting aside the time to submit a review about our Sunbury Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
4/5
GoogleI had the pleasure of interacting with Callum....we viewed a number of properties and I was impressed with his professionalism and charisma for such a young man. Well done Callum!!! Thank you so much for all your assistance.
Dear Martineze , Thank you for taking the time to leave a lovely review regarding Callum. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
